Pyramid Global Hospitality

Van Driver/Bell Person

Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 6 months ago(12/23/2022 1:18 PM)
Guest Services
Position Type
Regular Full Time
# of Openings
Requisition ID
3415 Wake Forest Road
Postal Code

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.


Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.


Check out this video for more information on our great company!

Location Description












At the Hilton Raleigh North Hills we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Raleigh North Hills can mean for you! 




Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Columbus. Must be able to work flexible hours.



Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.


Essential Functions:

- Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds)

- Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities.

- Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc.

- Delivers guest laundry/dry cleaning, as well as requested supplies and amenities.

- Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized.

- Assists with AYS as needed, answering the phones using proper etiquette.

- Notifies supervisor of any potential guest challenges or concerns.

- Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per WHG standards.

- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.


As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!


We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels and WHG family of hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms, and an employee meal program!


Full time associates are also eligible for the following benefits: One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry- offering medical, dental and vision insurance, earn paid time off on your first paycheck and start utilizing it after only 90 days of employment, 7 Paid Holidays a year, 3 Paid Sick Days after 1 year, No limit to the amount of paid time off hours you can rollover each year, a December PTO cashout option, & employer paid life insurance, employer paid AD&D insurance!


Previous experience is preferred!


All final candidates must successfully complete a drug screen and background check.




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