Pyramid Global Hospitality

Valet/Bell Attendant (AM/PM)

Hotel/Resort Name The Laylow Autograph Collection Hotel
Posted Date 2 months ago(1/25/2023 1:18 PM)
Location
US-HI-Waikiki-Honolulu
Department
Guest Services
Position Type
Regular Full Time
# of Openings
1
Requisition ID
2023-23143
Address
2299 Kuhio Ave
Postal Code
96815

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

 

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

 

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Location Description

Pool 1 (night)

Literally steps away from Waikiki Beach, shopping and dining, The Laylow, Autograph Collection Hotel is a 1960’s Hawaiian Modern aesthetic hotel in lush garden surroundings. Focused on the relaxed vacation vibe, this hotel transports visitors and employees alike back in time through authentic mid-century furnishings and décor. Centrally located in the heart of Waikiki, it is just a short walk to the ocean, restaurants, shops, and nightlife; making it a fabulous place to work and further your career in the hospitality industry. Find out today what a career with Pyramid Hotel Group at The Laylow can mean for you!

Overview

  • Greet and welcome every Guest. Ensure every Guest receives a fond farewell. Identify and explain hotel facilities and features to Guests while escorting them.
  • Safely and securely drive every guest vehicle. Safely and securely stores guest vehicle keys.
  • Communicate parking procedures to guests/visitors.
  • Supply guests with directions/information regarding property amenities, services, hours of operation, and local areas of interest.
  • Notify Front Office/Assistant Front Office Manager of guest reports of theft.
  • Maintain a thorough knowledge of all hotel features, layouts, room types and amenities.
  • Maintain a thorough knowledge of hotel restaurant concepts, menu price range, Hours of operation of outlets, Local area and culture.
  • Control and monitor traffic at the driveway.
  • Accommodate all Guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
  • Ensure that the Valet desk is attended to at all times; that all posting positions are maintained.
  • Arrange transportation or call taxi cabs for guests/visitors.
  • Follow and Perform all Marriott standards for the department.
  • Post up in assigned Posting Positions on the floor when not actively assisting a guest.
  • Perform all other job duties as assigned.

Qualifications

  • 1-2 years of hotel experience preferred, Experience in a luxury lifestyle hotel highly desirable.
  • 1-2 years of customer service experience required.
  • 1-2 years bell/valet experience highly desirable.
  • High School Degree or equivalent required, Bachelor’s degree in hotel or travel industry management preferred.
  • Must be able to work a flexible shift schedule to include weekdays, weekends, AM, PM and overnight shifts including holidays
  • Must be able to present a valid state drivers license
  • Must provide a clear driving abstract, with no moving violations for the past 3 years.
  • Ability to provide legible written communication.
  • Possess a good command of English and the ability to clearly and pleasantly communicate

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