Pyramid Global Hospitality

Housekeeping Supervisor | PM

Hotel/Resort Name Hyatt Place / Hyatt House Charleston Historic District
Posted Date 2 weeks ago(9/8/2023 4:48 PM)
Position Type
Regular Full Time
# of Openings
Requisition ID
560 King St
Postal Code

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.


Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.


Check out this video for more information on our great company!

Location Description










Help create the famous Southern hospitality Charleston is known for! Ranked as a South's #1 Best City of 2022 by Southern Living, Charleston is famous for its picturesque streets and a vibrant hospitality experience!


At the Hyatt Place/Hyatt House Charleston/Historic District we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hyatt Place/Hyatt House Charleston/Historic District can mean for you! 


The EVENING Housekeeping Supervisor duties include but not limited to:

  • Providing leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas in the evenings.
  • Inspecting guest rooms, public areas, & heart of the house for cleanliness.
  • Training, motivating, coaching, and counseling staff members.
  • Maintaining a regularly scheduled cleaning program.
  • Assisting in preparation for weekly schedule.
  • Maintaining supply and linen inventories.
  • Updating room statuses in the computer.
  • Ensuring housekeeping requests from guests and management are responded to in a timely, efficient, & friendly manner.
  • Any additional duties as request by Executive Housekeeping Manager.

-This position will be scheduled for PM shifts only after training! 


Minimum Experience, Education, Skill & Physical Requirements:

  • High School diploma or equivalent required
  • Must be able to read, write, understand, and speak the English language.
  • Previous supervisory experience strongly preferred.
  • General knowledge of cleaning chemicals and their safety preferred.
  • Must be able to lift to 20 pounds and carry up to 10 pounds.
  • Must be able to spend much of the day walking, twisting, bending, pushing, and pulling.
  • Strong mindfulness required.
  • Must be able to work under pressure and simultaneously prioritize multiple projects.
  • Must have flexible scheduling availability for days worked.
  • Must be capable of working in a fast-paced environment with multiple interruptions.
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities.

Free and discounted room rates & Discounted and Friends & Family Room Rates

Medical, Prescription, Dental and Vision Insurance for Full time positions

Life and Disability Insurance

401K with company match

7 paid holidays and generous Paid Time Off

Employee Stock Purchase Plan

Discounts with various vendor

Tuition Reimbursement program

and much more!


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