At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Red Mountain Resort has everything you need to relax, renew and rediscover your passion for adventure. As one of the most ideally located resorts in St. George, Utah, Red Mountain Resort allows for customized adventures to Zion or Bryce Canyon National Parks, while Snow Canyon State Park is only about a quarter of a mile down the road. Be as active or relaxed, social or private, as you wish at this top choice in Utah resorts.

SUMMARY

The Hostess is responsible for facilitating food and beverage service to our guests in an expedient, professional and courteous manner in accordance with all Federal, state and local liquor laws and current health & sanitation regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collect and set up necessary equipment to perform job (complete opening and closing side-work).
• Greet guests of the Canyon Breeze Restaurant in a warm and gracious manner and always provide excellent service with attention to every detail.
• Attend to phone calls, guest inquiries, reservation requests, and seating assignments.
• Make sure work area is sanitized with approved disinfectants and sanitizers regularly throughout shift
• When necessary, assist with bussing duties on the floor.
• Serve guests and internal employees in accordance with established standards.
• Make sure work area is neat, clean and organized and is stocked and prepped for the next shift before leaving.
• Properly handle all equipment and supplies (i.e. china, glass and silver).
• Follow all current health and safety regulations, including wearing appropriate PPE and using properly labeled/designated disinfectant, wipes down all contact hard surface areas including tabletops, chair backs, door handles, countertops, door push plates, telephones, touch screens, pens, check presenter books, mop and broom handles, pitcher handles, salt and pepper shakers, server pagers etc,
• Complete all opening and closing procedures.
• Have complete knowledge and understanding of all Canyon Breeze food and beverage menus and daily specials. Be prepared to answer guests’ questions.
• Demonstrate proficiency in Red Mountain Gold Star Standards.
• Other duties may be assigned.

SKILLS AND QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• High school diploma or general education degree; one to six months related experience and/or training; or equivalent combination of education and experience.
• Knowledge of phone system capabilities.
• Must exhibit detailed knowledge and comply with rules and regulations of the Utah DABC as they apply to alcohol service at Red Mountain, for both the Restaurant License and the Banquet License.
• Knowledge of health & sanitation policies, proper handling of equipment and supplies (i.e. china, glass and silver) and observe all safety procedures during execution of assigned duties.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Proficiency in both manual cash register and point of sale systems.
• Excellent customer service and organizational skills.

Red Mountain Job Description, Hostess, Page 2

CERTIFICATES, LICENSES, REGISTRATIONS 

• Food Handler's Permit required upon date of hire.

• If age 21 or higher, must have or be able to obtain T.I.P.S. or S.M.A.R.T. certification.