Pyramid Global Hospitality

Overnight Assistant Front Office Manager - Private Hotel and Training Center!

Hotel/Resort Name Deloitte Hotel & Conference Center
Posted Date 1 month ago(10/27/2023 5:37 PM)
Location : Company Name
Pyramid Global Hospitality
US-TX-Dallas-Fort Worth
Front Office
Position Type
Regular Full Time
# of Openings
Requisition ID
One Deloitte Way
Postal Code

About Us

At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Location Description


Deloitte University - Hotel & Conference Center

  • High-end private hotel and conference center called Deloitte University.  Closed to the public.
  • 800 hotel rooms - all single occupancy, no suites.
  • Three restaurants including a Starbucks.
  • 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
  • Fitness Center, jogging trails and sports fields.
  • All professional clientele.  No weddings, holiday parties, school groups, or other social-type events.
  • Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
  • For more information about our property, check our website: 

Benefits and Perks

  • Awesome Employee Focused Culture with many Employee Events!

  • Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.

  • Up to 14 Vacation & Sick days per year.

  • We are closed most holidays.

  • Many opportunities to grow and transfer to new positions.

  • Free Lunch in our newly remodeled Employee Cafe.

  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment.

  • Employer matching 401k.

  • Tuition Reimbursement.

  • Free parking on-site.

  • Free uniforms and we will clean them!



The Assistant Front Office Manager is responsible for assisting with leading the front office operations of our hotel and conference center. This includes valet parking, bell services, front desk, pbx operators and group room reservations.

  • This position is for the overnight shift.




  • Assists with hiring, training, coaching, counseling, and conducting performance reviews for front office team.

  • Manages the overall guest experience for the front office. Works with other departments to ensure a seamless guest experience and resolve guest issues that arise.

  • Reviews current processes and looks for areas of improvement to continually enhance the employee and guest experiences.




  • Supervising experience required.

  • One year experience in the hospitality industry required, preferably in the Front Office operations of a hotel.

  • Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.

  • Proficient with a Hotel Property Management System required. Infor experience desirable.

  • Texas Driver’s License with good driving record required.



Job Category: CareersInHotel & CareersInManagement


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