Pyramid Global Hospitality

Catering and Conference Services Coordinator (Full Time)

Hotel/Resort Name The Abbey Resort
Posted Date 1 day ago(11/30/2023 3:22 PM)
Location : Company Name
Pyramid Global Hospitality
Location
US-WI-Fontana
Department
Administrative
Position Type
Regular Full Time
# of Openings
1
Requisition ID
2023-32145
Address
269 Fontana Blvd
Postal Code
53125

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

 

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

 

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

 

Check out this video for more information on our great company!

Overview

What you will have an opportunity to do:

 

We are looking for a highly engaging, compassionate, customer focused individual to join our Catering and Conference Services team as a Catering and Conference Services Coordinator.  The successful candidate for this role is engaging, full of energy, is open to learning, and responds in a professional and courteous manner to guests and team.   

 

Catering and Conference Services Coordinator is responsible for supporting a variety of duties within the department including, but not limited to:  general office administration, office supply inventory, client file maintenance, typing, reporting, assisting managers with groups needs and other clerical support duties as needed.

 

Your Role:

  • Provides operational and administrative department support to Catering and Conference Services managers and department, may at times include assisting with events.
  • Responsible for communicating updates and changes to All Departments regarding including, but not limited to:  Event Changes, BEO’s, Resumes, Restaurant Requests, Transportation Requests, Gift Bag Deliveries and responsible for maintaining up to date information for all Departments regarding the above.
  • Provides support to Catering and Conference Service Managers regarding all aspects of Banquet Event Order (BEO) management from creation to completion and execution.
  • Coordinates with leaders and prepares purchase requisitions, expense reports and check requisitions for Catering and Conference Service Managers. 
  • Coordinates and partners with other departments to ensure all information pertaining to events is up to date in the system.
  • Assists with ordering, coordination of details for each event, including but not limited to, menus, flowers, music, and printed materials.
  • Attends and participates in Catering and Conference Services Meetings, may include attending BEO meetings and/or other sales, marketing or F&B meetings, communicates all follow-up items to the Catering and Conference Service managers, organizes notes and assists in process improvements.
  • Assists in evaluating Catering and Conference Services correspondence, prepares responses as appropriate.
  • Able to sit for extended periods of time at desk or walking and standing up to 8 hours.
  • Able to lift, push, pull and/or carry up to 50 lbs.
  • Required to perform other tasks and duties as assigned.
  • Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime, or reduced hours.

 

Your Environment: Controlled indoor temperatures, could experience high temperatures and high humidity or colder when assisting outdoors.  Varied lighting from dim to bright.  Varied volume levels based on work area, i.e., open kitchen area versus closed office area versus full restaurant/banquet area.  Standing and walking on hard surface tile flooring, possibility for wet floors, grass, pool deck and carpet - non-slip shoes a must!

 

Qualifications

What are we looking for?

 

We are looking for a highly engaging, compassionate, customer focused individual. The successful candidate for this role is engaging, full of energy, is open to learning, and responds in a professional and courteous manner to guests and team.   

  • High school diploma or equivalent. 
  • Vocational or technical training preferred.
  • 2 years of administrative experience in Sales, and or Food and Beverage or equivalent.
  • Intermediate computer skills and demonstrated proficiency with Microsoft Office Word, including Word, Excel and Outlook including Calendar management, Sales Force (Delphi) and Adobe Acrobat. Exposure to scheduling, purchasing systems a plus.
  • Ability to process and compile various data sets for analysis.
  • Ability to properly use 2-way radio, office equipment.
  • Ability to make quick decisions in high stress situations.
  • Excellent organization, multi-tasking, prioritization, data entry and time management skills.

Excellent and efficient communication and customer service skills with internal and external customers, including guests, vendors, leaders and fellow associates.

 

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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