Pyramid Global Hospitality

Housekeeping Manager - Private Hotel & Training Center!

Hotel/Resort Name Deloitte Hotel & Conference Center
Posted Date 2 weeks ago(11/16/2023 4:31 PM)
Location : Company Name
Pyramid Global Hospitality
US-TX-Dallas-Fort Worth
Position Type
Regular Full Time
# of Openings
Requisition ID
One Deloitte Way
Postal Code

About Us

At Pyramid Global Hospitality (also known as Benchmark Hospitality), people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Location Description


Deloitte University - Hotel & Conference Center

  • High-end private hotel and conference center called Deloitte University.  Closed to the public.
  • 800 hotel rooms - all single occupancy, no suites.
  • Three restaurants including a Starbucks.
  • 105,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
  • Fitness Center, jogging trails and sports fields.
  • All professional clientele.  No weddings, holiday parties, school groups, or other social-type events.
  • Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
  • For more information about our property, check our website: 

Benefits and Perks

  • Awesome Employee Focused Culture with many Employee Events!

  • Eligible for Holiday pay starting immediately. 10 Paid Holidays per year.

  • Up to 14 Vacation & Sick days per year.

  • We are closed most holidays.

  • Many opportunities to grow and transfer to new positions.

  • Free Lunch in our newly remodeled Employee Cafe.

  • Eligible for Medical Insurance and other awesome benefits within 30 days of employment.

  • Employer matching 401k.

  • Tuition Reimbursement.

  • Free parking on-site.

  • Free uniforms and we will clean them!



The Housekeeping Manager is responsible for assisting in overseeing the proper and smooth operation of the Housekeeping department to ensure the highest quality in cleanliness and service.




  • Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.

  • Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.

  • Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.

  • Review work procedures and operational opportunities to determine ways to improve processes, performance, and service.

  • As necessary, establish new standards to provide the guests the highest quality of service.

  • Responsible for the financial success of the housekeeping operation, including cash payroll, expenses, operating equipment, and supplies.

  • Responsible for the day-to-day operation needs, tasks and communication within the Housekeeping department.




  • Supervising experience required.

  • Experience in the hospitality industry required, preferably in the Housekeeping department.

  • Strong computer skills. Proficient in Microsoft Excel and Outlook. Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.

  • Knowledge with a Hotel Property Management System required. Infor experience desirable.



Job Category: CareersInHotel & CareersInManagement



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