Pyramid Global Hospitality

Houseperson - Mountain Shadows

Hotel/Resort Name Mountain Shadows
Posted Date 3 months ago(12/7/2023 6:04 PM)
Location : Company Name
Pyramid Global Hospitality
US-AZ-Paradise Valley
Position Type
Regular Full Time
# of Openings
Requisition ID
5445 E. Lincoln Drive
Postal Code

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.


Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.


Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.


Check out this video for more information on our great company!

Location Description


Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities.


Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.


Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!


Responsibilities include:

•    The ability to follow payroll and key sign-out procedures.
•    The ability to keep all guest corridors neat, vacuumed and dusted.
•    The ability to clean mirrors, furniture, ash urns, elevators, and doors.
•    The ability to inventory and maintain the cleanliness of all linen closets and empty trash.
•    The ability to assist the housekeepers as necessary.
•    The ability to resupply guest room supplies in the linen closet and armoires daily, as well as 
•    The ability to deliver and pick-up guest request items when assigned (i.e. irons, ironing boards). This also includes making up and delivering cribs and rollaways.
•    The ability to assist the housekeepers by removing the trash and soiled linen from the guest rooms.
•    The ability to deliver linen from the laundry to the floors, including armoires, as needed.
•    The ability to spot clean furniture and carpets as instructed.
•    The ability to maintain the cleanliness of the stairwells and service elevator areas by sweeping, mopping and dusting the areas.
•    The ability to assist in moving beds and furniture as requested.
•    The ability to offer assistance to guests when requested or needed.
•    The ability to report any maintenance deficiencies to housekeeping.
•    The ability to assist in putting on bed skirts, turning mattresses, removing or hanging sheers and drapes.
•    The ability to employ proper use and maintenance of all equipment and supplies.
•    The ability to respond properly in any hotel emergency or safety situation.
•    The ability to complete any project assigned by the Director or Assistant Director of Housekeeping.


Specific job knowledge, skill and ability: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior hotel experience preferred.
  • Experience in carpet cleaning preferred
  • Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.

Physical Demands:
•    Ability to stand, sit, kneel continually to handle specific demands of quality guest service.
•    Ability to extend arms, scrub, bend, stoop, stand and walk areas for extended periods of time.
•    Ability to push, pull or lift heavy loads weighing up to 50 lbs.
•    Ability to push and/or pull heavy furniture weighing up to 100 lbs.
•    Ability to work in extreme weather conditions hot, cold or wet.
•    Hearing and visual ability to be able to observe and anticipate guest needs.
•    Sufficient strength and physical dexterity to perform duties and responsibilities of job.


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