We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked

The successful Front Desk Agent has a friendly, compassionate, and upbeat personality with great communication skills. Our ideal candidate should also have a “servants’ heart” approach to customer service and a strong desire to elevate the guest experience. In addition, the ideal candidate must have the passion and desire to be self-motivated, dependable, exhibit multitasking skills and enjoy a fast-paced work environment from time-to-time.   You will deliver consistent superior customer service while understanding your duty to accommodate guests during their stay in an attentive, courteous and friendly manner with the utmost professionalism. Additionally, you understand the importance of going above and beyond when needed to support your team and ensure that the guest have a positive and memorable experience.    Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   This is a Full-Time position that requires the flexibility to be able to work a combination of weekdays and weekends both AM/PM shifts, Weekend, and Holidays.     Key Responsibilities:   - Greets, registers, and assigns rooms to guest following established check-in/check-out procedures. - Address guest complaints and resolve problems to their completion; following up with other departments if needed to ensure resolution. - Completes AM and/or PM checklist. - Issues room keys and, follows room keys procedures. - Keeps up to date with room availability and guest accounts. - Computes bills, collects payment, and makes change for requests. - Makes and conforms reservations. - Posts charges such as room, food, and liquor. - Maintains knowledge of various room types and rates.

We are looking for a highly motivated Banquet Houseman to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time - Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. - Anticipate equipment needs from event orders and count same. - Mandatory attendance for monthly departmental meetings. - Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.

Welcome to the Home2Suites. We’re looking for a part-time afternoon Front Desk Agent to join our team!   For part-time employees, Home2 Suites offers: 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  - Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.

Consider your potential at the Hilton Garden Inn in Troy. We’re looking for a part-time Cook to join our team!   For part-time employees, The Hilton Garden Inn offers: 401k with company match Room rate discounts All within a culture that cares for its team.   ESSENTIAL FUNCTIONS:   - Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. - Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   - Ensures daily production chart is properly filled out to standards.        - Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        - Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        - Ability to read and perform Use Record Specifications.        - Ensure all equipment in working areas is clean and in proper working condition.        - Practice "Teamwork" and "Clean as you go" policies.        - Prepares requisition for supplies and food items for production in the work station. - Reads and employs math skills to appropriately prepare items according to recipes.

Consider your potential at the Hilton Garden Inn in Troy. We’re looking for a dedicated, hard-working Houseperson to join our team!   The Hilton Garden Inn offers: Paid time off 7 paid holidays Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Assisting room attendants. - Responding to guest calls. - Perform other duties as assigned.

Consider your potential at the Hilton Garden Inn in Troy. We’re looking for a part-time Laundry Attendant to join our team!   For part-time employees, The Hilton Garden Inn offers: 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Operate washing and drying equipment, load and unload laundry from machines. - Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to workstations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product.

We're looking for a overnight associate, skilled capable Preventive Maintenance Engineer to help keep our facility in tip-top shape.   Our Engineering Department keeps the mainspring ticking around our property, from electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs.   As the Preventive Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment.   A background in apartment or high-rise maintenance will qualify you.   A positive attitude and a can-do" spirit will land you this opportunity.   BASIC PURPOSE: Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in a efficient, safe, accident-free manner.   ESSENTIAL FUNCTIONS:   1.Respond to and handle guest requests in a courteous, efficient, safe manner.    2.Perform preventive maintenance and necessary repairs an all-hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.    3.Monitor and maintain all engineering functions when full engineering staff is not available (i.e weekends and evenings).    4.Respond to all emergency situations including fire alarms, bomb threats, disasters, and power failures; notify the appropriate authorities.    5.Make rounds of the hotel property to ensure everything is in working order.    6.Clean and maintain all equipment and work areas.  7.Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift.    8.Document all parts used, and parts needed to be purchased.    9.Handle elevator breakdowns.   10.Report any unsafe conditions to the Director of Engineering.     

  We are looking for someone, energetic and passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have a desire to work in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to prep and prep the kitchen for the shift ahead.   The Prep Cook assists the culinary team in production and fabrication of food products for kitchen preparation, cafeteria, banquets, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will prepare cold items, salads, simple side items, simple appetizers and more - You will prepare cooking ingredients by washing and chopping vegetables, cutting meat and more - You will assist by taking inventory of ingredients to ensure proper par and stock levels - You will mix and prepare cold sauces, meat glazes, jellies, salad dressings, and stuffing’s. - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for ensuring the quality of ingredients The Banquet Cook position is a working hourly position responsible for the proper preparation and execution of food items required for all banquet events, including breakfasts, luncheons, dinners and special parties according to Marriott/Pyramid Hotel Group standards.   This position is responsible for the preparation of food items in the catering kitchen.   Physical Demands: ● While performing the duties of this job, the employee is regularly required to stand, use hands to handle or feel, reach with arms, stoop, kneel, and crouch. - Perform cooking, carving and/or other buffet station duties as required. Applicants should have excellent verbal communication skills.   Strong organizational skills.   In-depth knowledge of kitchen health and safety requirements.   In-depth knowledge of safe food storage guidelines.   Be available to work early mornings, weekends and holidays.   We offer great pay and benefits,PTO, sick days, a full menu of benefits.

The Pittsburgh Marriott North is in search of a part-time Night Auditor.    $16 per hour premium wage for weekend overnight shift differential!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in and check-out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus but on the job training available!

The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.     We are currently seeking a Sales Coordinator.   We are WIGWAM! We are…  World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.  In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer the following amazing benefits: - Bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!   As Sales Coordinator, you will:   Act as an extension of designated departments by meeting and greeting visitors, answering and forwarding telephone calls and providing administrative support.  Responsible for augmenting hotel and departmental recognition and reputation by providing exceptional customer service for guests, visitors and callers.   ESSENTIAL FUNCTIONS - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Make sure all guest complaints are filtered to the appropriate department for follow up. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Access all functions of computer. - Maintain station with necessary supplies and resource materials. - Answer telephone inquiries in a timely and courteous manner. Request sufficient information from the caller to be able to forward the call to the appropriate person. - Meet and greet all visitors in a pleasant, courteous and professional manner. Responsible for immediate acknowledgement of the visitor, identifying who the visitor wishes to see, and notifying that individual immediately. - Follow all Departmental policies and procedures - This has always been the Executive Assistant - Process requests for overnight mail and other delivery/messenger services. - Make photocopies. - Type correspondence, memos and reports. - Document all guest requests/complaints and communicate such to respective personnel for proper handling. Coordinate service repairs for office equipment, ensuring minimal costs. - Maintain confidentiality and security of specified hotel information, correspondence, reports and files.

Try something new at the Tru by Hilton. We’re looking for a dedicated, hard-working part-time Houseperson to join our team!   The Tru offers: Paid time off 7 paid holidays Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Assisting room attendants - Responding to guest calls

We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Supervise daily shift process ensuring all team members adhere to standard operating procedures - Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests - Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day - Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation - Maintain the Sundries shop, keeping up with inventory and ordering as necessary - Training all new Front Desk Agents to provide exceptional customer service - Promote and sell special hotel programs - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information - Be knowledgeable of all emergency procedures and policies - Maintain house bank - Communicate all pertinent information to manager on duty - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds - Assist other departments as needed

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as an Inspector. The Inspector spends most of the shift inspecting guest rooms to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The Inspector also motivates and inspires employees so they can achieve desired results. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Coordinates the day’s workflow and distribution of duties  - Inspect guest rooms following highest quality standards. - Hold department employees accountable for the highest quality standards. - Supervise and train staff to ensure that standards of cleanliness are maintained.   - Assists with performing inventory of linen and supplies. - Assists in completion of performance evaluations. - Uses judgment and experience to distribute work, assign rooms and duties to staff - Coordinate activities with Housekeeping team - Reports maintenance needs accordingly   - Ensures employees are using/handling cleaning chemicals safely.  - Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

We are seeking a full time Sales Coordinator. The ideal candidate should possess administrative experience with a dynamic personality to support the sales team. Duties will include but are not limited to answering phones, processing letters, contracts and proposals, working with groups utilizing our meeting space and overall office support.

To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.

Marriott Beachwood is seeking full-time house attendant to be part of our exceptional housekeeping team.  Candidates should be service-minded, energetic and can work well in a team environment.    Responsibilities include assisting room attendants and responding to guest calls.  Working Saturday and Sunday is a requirement.  The Marriott Beachwood is part of the Pyramid family of hotels.    At the Marriott we pride ourselves on being a great place to work!  Don’t miss this opportunity to be part of a growing team!  What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members.  We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Marriott hotels around the world, free parking, a meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.     We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees.  We want you to come for the job and stay for the benefits and exceptional culture.  What are you waiting for?  Apply now!   Duties include: - Cleaning and maintaining all corridors and vending areas. - Cleaning elevators, hallway landings and service areas on guest floors - Ensuring hotel cleanliness standards are met. - Assists Room Attendants with room cleanliness by removing trash and used linens.  Support the delivery of cleaning supplies.    - Complete special cleaning projects. - Maintains a clean environment for hotel guests in accordance with the high-quality standards of Marriott & The Pyramid Hotel Group  

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

The Holiday Inn Express in Blowing Rock is looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group. The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs