Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented, mechanically inclined, maintenance professional to join us as our Maintenance Pool Mechanic     We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   - Diagnoses, repairs and maintains swimming pools, water fountains, and ater systems, filter systems, pumps, and equipment. - Maintain the proper chemical balance for the pools. - Maintains the pH and Chlorine values for good water quality. - Maintain the pool and all water features using proper chemicals and cleaners. - Maintain the pool pumps and filters. - Maintain the pool area including cleaning of the water line tiles and other maintenance tasks. - Respond to swimming pool related work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery or equipment. - Repairs and maintains electrical and mechanical equipment. - Transports and stores hazardous chemicals. - Carrying out scheduled water cleaning, using chemicals like chlorine. - Regularly testing swimming pool water quality and pH balance. - Tests the chemical levels in public swimming pools and other water systems and adjusts as needed. - Maintains manual records of all activities and prepares daily / weekly / monthly reports. - Picks up trash and cleans pool and facility areas. - Operates and inspects tools and equipment and makes adjustments and repairs. - Operates vehicles and golf carts to transport various types of materials and equipment. - Cleaning and servicing swimming pool filtration units. - Servicing heating, circulation and de-humidifier systems. - Fixing lights above and below water level. - Use swimming pool vacuum cleaners to clean the pool floor. - Use a telescopic pole with net to clean and remove any leaves or debris. - Making sure equipment like slides are in good working order - Logging and reporting equipment faults or water quality problems to managers. - Maintain gates self-close and self-latch at all times - Assist the engineering team with other maintenance tasks as needed - Other tasks and duites as assigned  

Urgently hiring! Apply today!    We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a professional, enthusiastic, inspirational and experienced leader to join us as our Food & Beverage Manager.    We offer our leaders the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - Company Paid Long Term Disability Insurance - 401K Match - Paid Time Off - Annual Bonus - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more   The Food & Beverage Manager will report to the Director of Outlets.   Responsibilities will include: - Provide a warm, welcoming, four diamond guest service experience for guests; including resort guests, private members, and locals from the community. - Ensure that the food presentation and quality is held to the highest of standards - Oversee various F&B outlets as required/assigned including in room dining, restaurant/bar and pool - Interview, select, train, supervise, direct, counsel, mentor and develop F&B leadership and staff - Foster a professional, welcoming, and productive work environment - Establish and ensure a positive, motivational, inclusive culture - Regularly conduct pre-shift & departmental meetings - Maintain profitability - Participate in marketing of the restaurant - Function as resort manager on duty as needed - Utilize an open door appraoch with team members-Being attentive, responsive and managing with CARE - Other duties as required/assigned

We're looking for a talented Tennis/Fitness Center Attendant who is flexible to work weekdays and weekends. - POSITION PURPOSE: Responsible for monitoring fitness and tennis facilities; ensuring positive and friendly customer relations. Observes all activity within assigned areas offering assistance and instruction to guests/visitors.   ESSENTIAL FUNCTIONS: - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of property management system and manual procedures. - Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor. - Be familiar with all hotel packages, promotions, prices and rates. - Perform Opening Procedures. - Count and secure Bank. - Make Change Requests. - Obtain Due Backs. - Request Escort, when carrying money from General Cashier’s office to/from a department. - Maintain Cashier and Reception Areas. - Set and maintain Water Stations. - Greet Guests and Members ensuring they are signing in appropriately. - Maintain knowledge of Hours of Operation, Memberships, Reservations, Rentals, Fees, Products and Merchandise. - Recommend Racquet Re-Strings and lessons. - Coordinate Re-String Tennis Racquets with designated Tennis Professional Staff. - Book Racquet Sports Lessons. - Register Racquet Sports Guests. - Process requests for Ball Machine. - Offer and process Night Tennis requests. - Complete/Maintain Tennis Reservation Schedule on IBS and Tennis Sign in Sheet. - Assist guest with Fitness Center Equipment. - Monitor Guest Safety. - Maintain and replenish operating supplies in Fitness and Tennis public areas. - Sell Merchandise. - Process Telephone Orders. - Practice Loss Prevention. - Maintain proper operation of Cash Register reporting any deviation to Manager. - Maintain CPR and first aid, and relevant CEU’S as applicable by state and federal laws.

We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef.  This individual must have extensive experience working in a high-volume professional kitchen and be a college graduate in the culinary arts.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!   Your Role: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team - You will be the example that the culinary team follows - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus

We are looking for individuals with great attention to detail to join our kitchen team as a Steward Supervisor. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel’s kitchen areas.  This role truly is part of the “Heart of the House” and provides key services for culinary and food service teams so they can provide great service to our guests.    Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - You will lead a team of Stewards on the daily tasks of maintaining the cleanliness of the back of the house - You will have the opportunity to interact with team members and create a positive and upbeat work environment - You will maintain a daily sanitation log for both dish machine and manual pot wash sink - You will ensure the work areas are left ready and communicate any items that are not ready - You will lead our Green initiatives by properly recycling all cardboard using the compactor - You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor - You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls - You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares - You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment - You will have the opportunity to learn different tasks within the kitchen and develop new skills - You will be part of a team and be able to assist in other areas when business levels dictate - You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile

We are looking for a highly motivated, and energetic person to join our team as a Employee Cafeteria Attendant!  This role is responsible for assisting in delivering a high-quality experience to your fellow team members during their lunch break. This person will be need be high energy, engaging and provide the team members with an experience that will help to recharge them!  Someone who is detail oriented, has great communication skills and comfortable with maintaining a clean cafeteria to include wiping tables and counters, mopping, maintaining food quality, and doing dishes.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If you enjoy making an impact on people and being a key driver in helping people to deliver great service to our guests, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintain a great relationship with all members of the team - Setting cafeteria for daily requirements, such as beverage, desserts, cold cuts, etc. - Picking up and ordering food supplies for the cafeteria. - Serving employees lunch/dinner. - Ensuring that all tables, chairs and workstations are organized and cleaned. Sweep and mop floor between meals. - Maintaining proper food temperatures for all food products in the cafeteria. - Clean dishes in the Employee Dining Room.

The Kitchen Steward is responsible for the sanitation of all kitchen equipment, cooking utensils, dishware, glassware and silverware, as well as the kitchen.

Urgently hiring! Apply today!     We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Urgently hiring! Apply today!    We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We offer full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Bonus Program - Paid Time Off - Free Employee Meals - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more We are looking for an Executive Chef, ideal candidate will be ACF certified, or will have a culinary degree from a recognized culinary institute.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of developing creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    Reporting to the Executive Chef the Banquet Chef is responsible for the following: Direct supervision of day to day operation of all banquet functions. -  Needs to understand the concepts and have the experience of interacting within a professional kitchen. -  Follows instructions and understand the philosophy of the Executive Chef and carry out those ideas, stressing them to associates. -  To deal with other individuals (cooks), on a one to one basis, instructing and guiding them in their jobs. -  Ensures quality eye appeal, taste and monitors them daily. -  Controls cleanliness, sanitation throughout the kitchen, walk ins and ensures proper rotation of foods. -  Implements new menus and sees to its proper implementations. -  Maintain accurate administrative records on a timely basis and complete projects on time. -  Ability to work in an organized fashion. -  Ability to train and develop future culinary. -  Ability to work in a pro-active fashion. -  Daily walk through all kitchens, walk-ins for proper rotation of food and sanitation. -  Daily routine check of mise en place and quality of food product. -  Organize proper recipe file and keep updated.

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We offer full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Bonus Program - Paid Time Off - Free Employee Meals - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more We are looking for an Executive Chef, ideal candidate will be ACF certified, or will have a culinary degree from a recognized culinary institute.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of developing creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    Responsible for all food preparation, production and control for all food outlets and banquet facilities to meet Pyramid Hotel Group high standards of quality. •    Hire, train, supervise, schedule and participate in activities of chefs, cooks and other personnel involved in preparing, cooking and presenting food in accordance with productivity standards, cost controls and forecast needs. •    Listen actively and communicate clearly while interacting with customers to promote food products and directing staff activities.  Analyze feedback from clients and employees, make judgments and take action to implement suggestions for improvement.  Maintain working rapport with all hotel staff for efficient operation and service to customers.  Organize and conduct meetings. •    Monitor staff performance, product quality and production flow; foster improvement where necessary. •    Hold monthly departmental meetings. •    Create and implement new menus and individual menu items for all outlets based on current food trends and regional tastes.  Develop innovative menu selections for special banquet themes and parties in accordance with client budgetary considerations and expectations.  Confer with Director of Food and Beverage regarding new selections and changes. •    Audit food storeroom items and storage to maintain consist quality products to ensure adherence to all health code requirements.  Enforce safety procedures and cleanliness throughout kitchen(s) including walk-in and reach-in boxes. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.  Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. •    Assist Director of Food & Beverage estimating annual food budget. •    Monitor outlets during peak period to oversee production flow and presentation. •    Maintain vacation schedule for proper staffing. •    Report any equipment in need of repair to Engineering for service. •    Perform duties of Manager On Duty Program as scheduled. •    Perform other duties as requested, such as V.I.P. parties and staff meetings. •    Work with Purchasing Agent. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. •    Considerable knowledge of mathematical skills (addition, subtraction, multiplication and division) necessary to interpret reports and budgets. •    Extensive knowledge of menu development, insight to marketing, cost and wage control. •    Ability to analyze, forecast data, and make judgements to ensure proper payroll and production control. •    Ability to read, write, and speak English to comprehend and communicate job functions. •    Ability to perform the role of Manager On Duty. •    Thorough knowledge of food products, standard recipes and proper preparation. •    Finger/hand dexterity in order to operate food machinery. •    Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 400 lbs. on a continuous schedule. •    Ability to work in confined spaces. •    Ability to supervise large staff and accomplish goals on a timely basis. •    Ability to perform duties within extreme temperature ranges. •    Ability to conduct meetings, menu briefings and maintain communication lines between line staff and Food and Beverage Director. •    Ability to stand, walk, and/or sit continuously perform essential functions for an extended period of time. •    Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy and collect accurate information to resolve conflicts. •    Hearing and visual ability to observe and detect signs of emergency situations, distinguish product, taste, texture and presentation and observe preparation. •    Artistic ability to create theme menus, ideas for ice carvings, decorations, etc.

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We offer full time employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Bonus Program - Paid Time Off - Free Employee Meals - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more We are looking for an Executive Chef, ideal candidate will be ACF certified, or will have a culinary degree from a recognized culinary institute.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of developing creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.  If you are an experienced Chef, if you enjoy putting your creativity to work, and you enjoy the culinary impact you make on guests from all over the world, then we want you!   Your Role: - You will create menus which reflect seasonal availability based on the concept of the restaurant, as well as a food & beverage merchandising programs for grab & go or any other food retail element in the hotel. - You will analyze menus and procedures to improve profit and quality  - You will have your fingers on the pulse of trends, making changes based on guest needs, the hotel’s guest mix, and industry trends. - You will be creative in developing daily, seasonal, and special event menus to enhance the guest experience. - You will forecast purchases and maintain food cost to align with budget. - You will be the leader in safety, efficiency, and sanitary production. - You will develop purchase specifications for all food products and related items, ensuring order guides are set up accordingly, and food inspection and receiving standards are met - You will monitor all activities of Stewarding department and personnel. - You will enhance the skills of your team by designing training and development plans - You will work closely with the culinary team to provide demonstrations/examples of quality food and recipe standards. - You will create an amenity program that reflects the hotel and its environment. A creative solution with a wow factor - You are the leader of culture, “One Team” all employees feel empowered to assist any guests of the Hotel. - You will maintain clear communication with the General manager, Director of Food and beverage and Human resources department. - You will partner with the Corporate Chef to drive programs that ensure centralization and consistency

The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918.  We are currently seeking a Banquet Server to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.   We are WIGWAM!   We are…    World-class Individuals  Generating  Warm  Authentic  Memories   We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.   By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone.   In fact, we are proud to say that we were recently recognized as 2021Hotel of the Year by Pyramid Global Hospitality!   Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!   We offer our employees the following amazing benefits: - Quarterly bonus program - One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry - Company paid life insurance - Company paid long term disability insurance - 401K with employer match - Paid Time Off - Free parking - Free meals - TRP incentive program - Tuition Reimbursement - Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world! ESSENTIAL FUNCTIONS:   - Anticipate guests’ needs, respond promptly and acknowledge all guests. - Maintain positive guest relations at all times. - Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of service requirements for assigned function: - Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, and/or intoxicated persons - Maintain complete knowledge of P.O.S. and manual systems. - Complete pre-function sidework: - Greet guests as they arrive and assist them with seating at tables. - Take guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements. - Record order of guest following departmental service procedures. - Input order into system; legibly document orders when system is down or collect tickets as specified. - Retrieve alcoholic beverage items from bar and serve to guest. - Open and serve wine/champagne bottles. - Make all varieties of coffee. - Serve all food courses and non-alcoholic beverage items to the guest in accordance with function requirements. - Clear each course following procedures. - Remove all tabletop items, linen and equipment from the function room as designated by function requirements. - Set up, monitor, refresh and breakdown coffee breaks, receptions and buffet tables for specified functions according to group requirements. - Complete closing side duties - Complete other duties as required or assigned  

We are looking for a highly motivated Banquet Bartender to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve as the bartender as well as clear and tear down banquet rooms at the end of the function.  This individual will serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the banquet beverage bar.   If you have experience with high volume bartending at banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. - Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control. - Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served. - Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank. - Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. - Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.  

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.

Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We have new highly compettive wages and we are currently seeking an experienced, service-oriented Night Auditor to join our team!   We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - Tuition Reimbursement - 401K Match - Paid Time Off - Quarterly Bonus Program - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more  The Night Auditor will:   - Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests’ accounts both at the time of registration and at checkout. Process payments for guests upon departure. - Manage daily paperwork, including but not limited to preparing for guest arrivals, managing their credit, and ensuring accuracy of registered guest information. - Handle guest concerns, alerting the proper departments of guest needs. Follow up with the guest and ensure satisfaction. - Maintain a house bank and make a deposit and accurate report of receipts daily - Other duties as assigned by the supervisor - Reconcile and complete all daily front desk agents’ work. - Run find trial balance to post rooms and close day. - Run accounts receivable reports. - Provide next day reports for Front Office, Housekeeping, Sales, and Executive Office as required.  

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Coordinates the day’s work flow and distribution of duties  - Inspect guest rooms following highest quality standards. - Hold department employees accountable for the highest quality standards. - Supervise and train staff to ensure that standards of cleanliness are maintained.   - Assists with performing inventory of linen and supplies. - Assists in completion of performance evaluations. - Uses judgment and experience to distribute work, assign rooms and duties to staff - Coordinate activities with Front Desk Supervisor and staff. - Reports maintenance needs accordingly   - Ensures employees are using/handling cleaning chemicals safely.  - Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management