We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift. To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties. Night Auditor Responsibilities: - Keeping hotel financial records in order. - Processing invoices, transactions, room charges, refunds, etc. - Preparing and distributing employee checks. - Verifying that all accounts are balanced and supported by documentation. - Checking guests in and out of the hotel. - Responding to guests' needs, requests, and complaints. - Answering the phone and making reservations. - Summarizing each night's operations and listing any follow-up tasks for management. - Following End of Day procedures. -   Sign On Bonus - $350 - Sign On Bonus

VAN DRIVER/BELLMAN - AM & PM SHIFTS - FULL TIME   Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Burlington. Must be able to work flexible hours.   Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.   Essential Functions: - Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities. - Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc. - Delivers guest laundry/dry cleaning, as well as requested supplies and amenities. - Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized. - Assists with AYS as needed, answering the phones using proper etiquette. - Notifies supervisor of any potential guest challenges or concerns. - Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per standards. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!    

If you are a positive, self-motivated person with passion and enthusiasm for delivering an outstanding guest service experience, then this could be the career opportunity for you. Our Bistro is a small quick service restaurant located in the Courtyard Pittsburgh North. We proudly serve Starbucks coffee drinks along with a small menu of made-to-order breakfast food!   The ideal candidate will genuinely want to provide an excellent experience for our guests. The duties include taking breakfast orders, preparing coffee drinks, cash handling, food prep, occasionally assisting in the kitchen, and more.   No experience is necessary to apply, however previous restaurant experience is preferred! We will provide all of the training that you would need to be successful in this role.

We have just increased our hourly rate to provide YOU a higher base rate of pay. Description Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.   Job Duties: - Washes dishes, pots, pans, utensils and other cutlery items; returns items to the designated storage areas - Cleans work tables, refrigerators, freezers, ovens, stoves, and other kitchen equipment, etc. - Sweeps and mops floors in assigned areas - Collects, empties kitchen, dining room, and employee break room garbage into dumpster - Filters and maintains fryer as needed - Steam cleans carts and floor mats - Keeps Utility Aide supply area clean and orderly; notifies Executive Chef of supplies needs - Stores and uses sanitation solutions and/or other kitchen chemicals according to labeling specification and/or company policy - Delivers food carts, trays, etc., to designated areas, as directed - Follows safety regulations always and participates in-service training - Reports all hazardous conditions and/or accidents/incidents to the Executive Chef - This position is an essential role and the incumbent is required to work during emergency situations including natural disasters     Benefits: Offered to Full Time Employees (30+hours/week) after 90 days of employment - Competitive Pay - Medical Insurance - 401(k) Matching - Dental Insurance - Disability Insurance - Employee Assistance Program - Employee Discounts at Hilton Hotels and Resorts - Life Insurance - Paid Time Off - Employee Referral Program - Vision Insurance - 7 Paid Holidays    

This Executive Level position will oversee all aspects of the Finance/Accounting Department.  The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department. Responsibilities - Effectively manage and communicate cash flow related issues, as required to management and ownership. - Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers. - Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives. - Ensure that all balance sheet accounts are reconciled on a timely basis. - Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records. - Direct and/or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines. - Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.   As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!     We offer the following amazing benefits for all full-time associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, a complimentary employee meal while working, health, Dental and Vision Insurance, Life Insurance, STD, LTD and of course insurance for your furry pal. 

The Courtyard by Marriott Detroit Farmington Hills, professionally managed by Benchmark-Pyramid Hotels, is currently seeking full time Bistro Attendants to serve the breakfast and/or dinner meal periods.    The Bistro Attendant is responsible for preparing and serving food and beverages to hotel guests in the Bistro during meal periods.  Also responsible for processing cash, credit card, and room service charges.

SUMMARY The Breakfast Attendant/Barista is primarily responsible for greeting guests, preparing and serving beverages and maintaining breakfast area while promoting a friendly environment, and providing an exceptional guest experience. ESSENTIAL JOB FUNCTIONS - Provide guest with friendly, fast and personalized service in accordance with Brand/Company and Hotel standards - Accurately prepare beverages and light meals for guests in a welcoming and fast-paced manner - Generate customer satisfaction - Maintain breakfast area - Respond proactively to customer concerns

Requires general maintenance, painting, wallpapering and minor plumbing.     $750 Sign On Bonus After 30 days!   We're looking for a capable,committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.   We offer our associates the following incredible benefits:   - $750 Sign-On Bonus: $125 after 30 Days, $225 after 60 Days, $400 after 90 Days. - Associate Referral (up to $500) - Quarterly Bonus Program - Paid Time Off (PTO) for all Full Time associates - PTO Rollover - PTO Cash Out Option - Selected Charleston Discount Attraction Tickets - & so much more - 401K  - Hyatt Room Discounts  

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

Full time and part time cooks needed. 

The Executive Chef will oversee the daily operations of the hotel kitchen, creating and executing culinary strategies to provide exceptional service and standards. The Executive Chef will be responsible for menu planning, recipe development, and food quality control, as well as financial management, staff training and development, and compliance with health and safety regulations. - Oversee all aspects of the kitchen operations, including food preparation, cooking, and plating - Lead and manage a team of the kitchen staff, including hiring, training and scheduling - Develop and maintain relationships with suppliers and vendors to ensure high-quality ingredients are available - Create and update menus that meet the needs and preferences of our guest while driving profitability - Manage food costs by monitoring inventory levels and minimizing waste - Ensure compliance with all health and safety regulations and maintain a clean and organized kitchen inventory - Foster a positive team culture by providing coaching and mentorship to staff members - Collaborate with other departments to ensure seamless coordination of events and dining experience

RESTAURANT SUPERVISOR – FULL TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time Restaurant Supervisor to be part of our exceptional restaurant team.  The Restaurant Supervisor will assist in the oversight and direction of the day-to-day operations of our restaurant and lounge.  A minimum of 1 year of food and beverage supervisor experience and/or 5 years of restaurant server/bartender experience is required.  Full availability for breakfast/lunch/dinner shifts is required.  You will be impressed with the décor of our restaurant and proud to serve the exceptional offerings on our menu and breakfast buffet.  Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as contributory 401(k), PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for? 

Benchmark-Pyramid Hotels offer competitive wages, great culture and amazing benefits. Benefit package includes 401K with a company match and lucrative bonus programs, to name a few. We are looking for individuals with a passion to serve. We are seeking friendly staff who can provide an exceptional customer experience.    Here's your opportunity to join a newly renovated dynamic upscale property with many exciting changes on the horizon.  The Holiday Inn and Suites Farmington Hills Detroit Northwest is currently seeking a vibrant customer-focused food & beverage professional to join our management team.   The Food & Beverage Shift Lead will oversee the staff and will work closely with them to deliver high quality food and service. Also responsible for budgets and cost control measures, quality standards, guest satisfaction and associate satisfaction. Does this sound like you? If so, please apply!

Starting Wage:  $15.50 Provides and maintains all food products for Morgan's in the Desert

Starting Hourly Rate: $15.50   Sets and clears restaurant tables; stocks all service stations anad assist food servers with table service to ensure total guest satisfaction  

We are looking for a highly motivated Banquet Houseman to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time - Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. - Anticipate equipment needs from event orders and count same. - Mandatory attendance for monthly departmental meetings. - Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.

We're looking for a capable and committedself starter Maintenance Technician for the overnight shift who will play an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group in absence of a full Mantenance crew..   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.

We are looking for a highly motivated, customer focused Food Runner to join our team!  The Food Runner is key to a successful operation.   The purpose of the Food Runner is to deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. As a Food Runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience . This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Maintains proper and adequate set-up of the server stations - Deliver food orders to a variety of customers in a timely manner. - Assist servers with continual service details - Maintain the cleanliness of the restaurant area - Be the master of the restaurant, understanding the details of the operation - Work collaboratively with other restaurant servers and kitchen/bar staff

We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Lytle Park Hotel standards of quality. This Expert will encompass replacing towels and amenities, tidying up after guests, as well as turning the beds down. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Turndown Attendant at the Lytle Park Hotel include but are not limited to: - Replacing towels and tidying up after guests as well as turning the beds down. - Removing the bedspread and placing the pillows, robe and cards on the bed. - Tidy up the bathroom, replacing any used towels or amenities. - Dispose of dirty linen and trash in the housekeeping closet. - Report any room deficiencies (light bulbs, broken items etc) - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience: - Must have evening, weekend and holiday availability - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must be able to lift up to 15lbs + on a regular and continuous basis.

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a skilled, committed and passionate culinary professional for the position of Steward at the Lytle Park Hotel. This Expert is responsible for the cleaning of the kitchen, as well as assisting with the employee dining room.   The primary responsibilities for the Steward include but are not limited to: - Handles and washes all glass, silver, china, dishware and cooking utensils utilized daily in the operations. - Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Stores the above listed items in a neat and organized manner, always storing items in their assigned areas. - Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff. - Cleans all trashcans and returning of them to the proper areas of the kitchens. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Executive Chef. - Cleans all floors throughout the culinary departments and the mats used in these areas. - Disposes of broken glassware and dishes according to policy in a safe manner. - Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Ensures all walls and ceilings are clean at all times in Culinary areas - Follows checklist duties and responsibilities given by management and supervisors. - Arrives for work on time and in proper uniform.