Assist all guests at pool facilities and beach with towels, seating, loans/rentals and requests courteously and efficiently, according to standards. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment. Monitors and patrols pool facilities/beach and perimeter in order to provide a safe environment for guests and employees and to minimize opportunities for loss or injury.  REPORTS TO:           Recreation Manager   WORK ENVIRONMENT: Pool facilities and service areas.  Pool facilities, service areas, and beach & tram activities Job involves working: - under variable temperature conditions (or extreme heat or cold). - under variable noise levels. - outdoors/indoors. - around fumes and/or odor hazards. - around dust and/or mite hazards. - around chemicals.   KEY RELATIONSHIPS Internal:                         All Resort Employees   External:                       Hotel Guest/ Visitors, Police Department, Fire Department, Ambulance, Vendors and contractors.   ESSENTIAL JOB FUNCTIONS - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain complete knowledge of: - Daily house count, VIPs in-house, arrivals/departures. - Scheduled group activities and locations within hotel. - All resort facilities and services. - Hours of operation of each outlet. - All equipment and services available for guests at the Pool facility and beach. - All safety and sanitation regulations for Pool facility and beach. - Fire and emergency plans - Department rules of conduct - Facility layout - Monitor all guest activity in assigned work area; be alert to any sign of trouble.  Ensure safety of guests and enforcement of pool rules/beach precautions according to department standards. - Monitor beach warning signs and change according to weather conditions. - Utilize first aid and lifesaving procedures when situations demand such. - Remove trash and debris from all work areas and Pool facility. - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Sweep, wash down, mop and clean the pool deck; use squeegee to dry decks. - Clean, vacuum and brush the Jacuzzi and pool; check filters and ensure proper working order. - Take pool/Jacuzzi chemical readings at scheduled times; add designated chemicals. - Resolve guest complaints, ensuring guest satisfaction. - Be familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately. - Obtain clean towels from Laundry and transport to Pool/Beach; roll and stack towels. - Check supply and equipment levels; report shortages to Supervisor. - Greet guests; acknowledge guests. - Distribute and retrieve towels for guests.  Collect dirty towels left on chairs and in pool/beach areas. - Report any unauthorized persons in the Pool/Beach areas to the supervisor. - Perform the security and safety function of all Turtle Bay Resort employees to ensure the security and safety of all guests and of all fellow employees - - be vigilant for all safety/security issues, correct and/or report all issues immediately. - Deal with all guests and fellow Turtle Bay Resort team members with respect and honesty. - Present yourself properly in the work place at all times – full uniform including name badge, dress/uniforms always clean and pressed, personal grooming always up to standard.   SECONDARY JOB FUNCTIONS Follow maintenance program and cleaning schedule.Document pertinent information on Officer/ Dispatch Log.Document maintenance needs on work orders and submit to Security Dispatch Office/Supervisor.

The Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways.   As a Massage Therapist at Chaminade, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will provide a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. By using outstanding guest service, you will also suggest products and services to meet the individual needs of each guest. As a Massage Therapist at Chaminade, you will exemplify Chaminade Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.   Rate: $15.50/Hour + Tips + Commission Per Treatment/Product Sold If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you!  This is a tremendous op portunity for a driven person to grow and learn at a world-class resort!

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

As a server at Rand Tower Hotel, your role is to provide exceptional customer service by taking and delivering drink orders to guests in a timely and efficient manner. Job description for a cocktail server at Rand Tower Hotel: - Customer service: Your main responsibility is to provide excellent customer service to hotel guests. Greet guests warmly, take their drink orders, and ensure their needs are met throughout their visit to the bar or lounge area. - Order taking and delivery: Approach guests, present menus, and take drink orders accurately. Remember and communicate special requests or dietary restrictions to the bartender. Deliver beverages promptly and ensure accuracy in fulfilling orders. - Knowledge of beverages and menu: Have a good understanding of the drink menu, including cocktails, wines, spirits, and non-alcoholic beverages. Be able to answer questions about the menu, make recommendations, and suggest appropriate pairings. - Upselling and suggestive selling: Promote special offers, featured drinks, or additional menu items to enhance the guest's experience and increase revenue. Use suggestive selling techniques to upsell premium beverages or recommend popular choices. - Cash handling: Handle cash transactions, process payments, and accurately manage cash registers. Ensure proper handling of credit card transactions, including processing payments and returning cards promptly. - Cleanliness and organization: Maintain cleanliness and organization in the bar and lounge area. Clear empty glasses, clean tables, and ensure the area is tidy and presentable. Assist with restocking supplies, such as napkins, straws, and garnishes, as needed. - Collaboration with the team: Work closely with bartenders, other servers, and hotel staff to ensure smooth operations. Communicate effectively with team members to fulfill guest orders efficiently and provide a seamless customer experience. - Knowledge of safety and health regulations: Adhere to safety and health regulations related to the handling and serving of food and beverages. Follow proper hygiene practices, maintain cleanliness in the bar and lounge area, and comply with local alcohol serving laws. - Knowledge of hotel services: Familiarize yourself with the hotel's services, facilities, and events to provide accurate information to guests and promote hotel offerings. It's important to note that the specific responsibilities of a cocktail server may vary depending on the policies and requirements of Rand Tower Hotel or any particular shift you are assigned.

$500 Sign on Bonus ($250 paid after 30 and 90 days)   Quarterly Incentive and Monthly Attendance Bonuses available   $15.25/hour plus tips. Full time position with 3pm-11pm schedule.   Provide exceptional service to our top or upgraded guests on the club level in the lounge.  To provide exceptional food and beverage in the lounge and ensure it is maintained to the highest quality.  Assist guests with any needs in regards to the hotel and local area.  Create professional relationships with our most frequent guests, provide unexpected delights and an exceptional experience for all guests.

2nd Shift Dinner Server in busy bar/restaurant. Great earning potential!   Eligible for $500 in sign on bonuses ($250 after 30 days, $250 after 90 days).  Eligible for monthly attendance incentive and quarterly bonus program    

Currently offering $500 in sign on bonuses ($250 paid after 30 day, $250 after 90 days), in addition to a quarterly incentive plan and monthly attendance bonuses. $15.25/hour   We currently have the second shift position open (Typically 3pm - 11pm). This is a full time position.    We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

Position is eligible for monthly attendance bonuses and quarterly incentive plan.    $500 in sign on bonuses! ($250 paid after 30 days; $250 paid after 90 days). This is a full time position, with a 5am - 1pm schedule.   Please apply directly to our website: careers-phg.icims.com/jobs     We are looking for a highly motivated, customer focused Breakfast/Lunch Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!     

About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fostering a culture of growth and collaboration, we encourage our team members to excel. Our mission goes beyond providing a paycheck - we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth. Join our team and be a part of creating exceptional guest experiences while enjoying the benefits of being part of the Pyramid Global family.   The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: As a Housekeeping Supervisor at Marriott Colorado Springs, you will play a crucial role in maintaining the highest level of cleanliness and guest satisfaction. You will provide leadership and direction to our housekeeping and laundry teams, ensuring that our guest rooms and public areas are consistently immaculate. Your ability to create schedules, communicate effectively, and coach and train team members will be essential to your success in this role. - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance

Let your Hospitality career take off with us!   We have just increased our hourly rate to provide YOU a higher base rate of pay.   Our vision is to fill the earth with the light and warmth of hospitality. If you believe in this vision please apply so that we can get you scheduled for an interview.   Job Description: This positions will require that you greet and register guest, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - Keep housekeeping and other departments informed of any special requests, late check-outs and special needs areas. - Other duties as assigned, of which the associate is capable of performing.     Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance (1x annual salary) - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.                        

$15.50/hour - Typical hours are 8 - 4:30 and 9 - 5:30   This position is eligible for $500 in sign on bonuses ($250 paid after 30 days; $250 paid after 90 days), in addition to quarterly incentives and monthly attendance bonuses.    The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

Let your Hospitality career take off with us!   We have just increased our hourly rate to provide YOU a higher base rate of pay.   Our vision is to fill the earth with the light and warmth of hospitality. If you believe in this vision please apply so that we can get you scheduled for an interview.   Job Description: This positions will require that you greet and register guest, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - Keep housekeeping and other departments informed of any special requests, late check-outs and special needs areas. - Other duties as assigned, of which the associate is capable of performing.     Here are some perks you can enjoy when joining our team: - Competitive wages - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.                        

We're looking for a detail-oriented Night Audit Clerk. The Night Audit Clerk will: -  Assist and oversee all Front Desk/audit functions. -  Balance Food & Beverage outlets. -  Balance and post the front office accounts. -  Distribute daily report and others as requested. - Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night. -  Work with staff to resolve guest request. -  Handle the guest check-in/check-out needs, inquiries and reported problems. -  Communicate with bellperson/drivers/housekeeping. -  Be responsible for house/cash bank and deposit keys. - Obtain and verify essential guest information; ensure accuracy and completeness of all records. - Assign guest rooms on the basis of reservation requirements. - Read, maintain and make entries in the Front Desk log book. - Check for any guest mail or messages. - Inquire as to the guest enjoying their stay. - Listen attentively to all guest comments. - Thank the guest for staying with us and offer to make any future reservations. - Oversee the issue of other department keys and maintain a log showing the time and to whom issued. - Ensure the timely delivery of wake-up calls and express checkout bills to the guest. - Responsible for knowing hotel emergency procedures. - Adhere to all hotel policies and procedures and all changes that may occur. - Carry out a reasonable request by management that I am capable of performing. - Maintenance of computerized hotel systems. - Handling of major guest complaints and disturbances. - Reporting physical, financial and personal miscellaneous discrepancies to management. Other:   Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group, from time to time, is essential to the successful performance of this position.   Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to meet the business needs of the hotel and report deadlines. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to vary depending upon the particular requirements of the hotel. -  Handle special project assignments as requested by the Controller     Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance (1x annual salary) - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.            

Let your Culinary career take off with us!   Enjoy this challenging opportunity as a cook serving a high-volume a la carte service in a fine dining restaurant.   POSITION SUMMARY:  The  Line Cook is responsible for cost effective preparation of quality food in safe and efficient compliance with proper food preparation and handling, policies and procedures, brand standards, and federal, state and local regulations.       Primary Responsibility Quality food preparation, production, and service for restaurants and related conference/banquet facilities.  Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team.   Essential Job Functions - Provide superior service to our guests (internal and external) at all times. - Prepare and produce all necessary food for operation as determined by culinary management. - Insure his/her station is adequate stocked and prep all items for service - Maintain the highest of quality in all aspects, from freshness of product to product presentation. - Insure cleanliness of the kitchen and to designated station. - Ensure that all dishes are prepared in a timely manner. - Perform portion control and minimize waste to keep cost within forecasted range. - Prepare a wide variety of complex dishes to spec while following recipe and plating cards. - Comply with applicable sanitary, health, safety, and personal hygiene standards. - The proper use operation and maintenance of all kitchen equipment. - The proper use of all production lists and control systems/activities. - Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate activities/services, exchange information, resolve issues. - Adhere to all standards and policies established by hotel management team. - Execute & adhere to all brand standards as outlined in Hilton’s Clean Stay Program. - Perform all other tasks as directed by the Executive Chef and Executive Sous Chef within the scope of food service duties.   Benefits: Offered to Full Time Employees (30+hours/week) after 90 days of employment - Competitive Pay - Medical Insurance - 401(k) Matching - Dental Insurance - Disability Insurance - Employee Assistance Program - Employee Discounts at Hilton Hotels and Resorts - Life Insurance - Paid Time Off - Employee Referral Program - Vision Insurance - 7 Paid Holidays    

Let your Engineering career take off with us!   We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of Hilton and Pyramid Global Hospitality .     The Maintenance Technician will respond to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.   Essential Duties & Responsibilities: - Troubleshoot and perform basic repair on basic equipment (e.g., small pump and motor replacement), plumbing (e.g., mixing valve trouble shooting and sink repair or replacement unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. - Program TV's and perform general housekeeping and engineering-related duties. - Must handle surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. - Use the Lockout/Tag out system in required SOP before performing any related maintenance work. - Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. - Repair or replace PVC copper pipe (including soldering) as needed. - Display the ability to train and mentor other technicians. - Display the ability to contact and direct contractors in the absence of Chief Engineer. - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. - Welcome and acknowledge all guests according to company standards anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Perform other reasonable job duties as requested. - Adhere to quality expectations and standards. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Other duries as assigned.   Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance (1x annual salary) - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.       

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   This is a PM role th start time is 3pm.  Weekend work is required.  The position start rate is $15     The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.   - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

If making people happy makes you happy than a hotel front desk agent is perfrect for you.  Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.    We offer a starting rate of $15 per hour; the start time is 7am for this position.  Weekend work is required.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

About Us: Join our dynamic team at the Marriott in Colorado Springs! We're seeking a highly motivated Banquet Captain to lead our banquet team and ensure the seamless execution of banquet functions. If you have experience in coordinating high-volume catering and banquet events, are passionate about delivering exceptional service, and thrive in a fast-paced environment, we want you on our team.   Primary Purpose of the Position: As the Group Sales Manager for Marriott Colorado Springs, managed by Pyramid Global, your role is pivotal in achieving and surpassing sales goals, with a primary focus on the Group market across all segments. You'll be responsible for crafting and executing a strategic sales plan, nurturing client relationships, identifying emerging target markets, and introducing new sales products to meet and exceed revenue targets. Moreover, this role entails monitoring market trends, staying updated with industry best practices across all segments, and adjusting strategies accordingly. Essential Functions:   - Collaborate with the Director of Sales to establish annual sales call and revenue objectives and devise a strategic sales plan. - Create individual sales plans and targets for designated market segments. - Actively seek and secure new business within assigned market segments to boost group revenue. - Conduct outside sales, prospecting, and telephone sales calls to potential venues and organizations within all relevant Group market segments. - Expand the existing customer base while acquiring new accounts across all three hotels. - Contribute to the development, implementation, and management of group promotions in line with the overall sales and marketing strategy. - Cultivate expertise in designated Group markets (e.g., Corporate, Citywide convention blocks, SMERF) and establish yourself as a community leader. - Work closely with the property Sales Team to stay informed about market trends, competition, and customer preferences. Collaborate with cross-functional teams for customer acquisition and retention. - Participate in sales presentations, property tours, customer meetings, and business reviews alongside the team. - Engage in trade shows, conventions, and promotional events hosted by the hotel, the industry, and customer organizations. - Maintain awareness of the competitive landscape and adapt sales plans and strategies accordingly, ensuring continued market leadership. - Conduct regular client visits and attend industry events with other sales managers and the Director of Sales. - Develop and uphold best practices, policies, and service initiatives to deliver optimal sales service and client retention. - Oversee the preparation of proposals and contracts to meet client needs and financial objectives. - Perform site inspections for clients as required to secure business. - Attend pre-conference and post-conference meetings when necessary. - Sustain regular communication with management, reporting on potential new business, lost business, sales activities, and operational matters. - Keep the property's Sales/Catering system up to date with accurate and timely account activities and relevant contact information, following established standards. - Undertake other duties, projects, and reports as assigned by the Director of Sales and Corporate Office to contribute to business growth.   Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance

The Bartender is responsible for mixing and serving drinks to guests. They will ensure legal age limits for all alcohol consumption. The Bartender assists in maintaining the La Cantera Resort and Spa Standards.   The Bartender shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!

As a Server at SweetFire Kitchen, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.   As a Server at SweetFire Kitchen, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.