Are you ready to join an incredible team where cleanliness meets cheerfulness? We're on the hunt for a dynamic and motivated individual to fill the role of Hotel Housekeeper at our vibrant and upscale establishment. As a Housekeeper, you'll be responsible for ensuring our guests experience a sparkling and enjoyable stay from the moment they step into their rooms. If you have an eye for detail, an infectious energy, and love to create a welcoming atmosphere, this is the perfect job for you! Key Responsibilities: - Delight guests with your exceptional cleaning skills, making every room a pristine haven of comfort and luxury. - Show off your organizational prowess as you efficiently manage your cleaning supplies, ensuring everything is well-stocked and readily available. - Bring a positive attitude and warm personality to every interaction with guests, making them feel valued and cared for throughout their stay. - Collaborate with our passionate team members, fostering a cooperative environment that promotes teamwork and ensures exceptional service. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.

Are you a people person with a dazzling smile and a natural flair for providing exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we've got the perfect opportunity for you to shine as our Hotel Front Desk Agent! At the Boston Marriott Burlington, we're not just in the business of providing accommodations; we create unforgettable experiences for our guests. As the first point of contact, you will be the face of our hotel, ensuring that each guest's stay starts with a warm welcome and ends with a fond farewell. Responsibilities: - Greet guests with enthusiasm and radiate positive energy that sets the tone for their entire stay. - Efficiently handle check-ins and check-outs, making the process seamless and hassle-free. - Provide insider tips and recommendations about local attractions, restaurants, and hidden gems to help guests make the most of their visit. - Answer phone calls and respond to emails with professionalism and a friendly demeanor, addressing guest inquiries and resolving any issues promptly. - Coordinate with other hotel departments to ensure smooth operations and guest satisfaction. - Handle financial transactions accurately and processing payments. - Multitask like a pro, juggling various responsibilities while maintaining a calm and composed demeanor. - Keep the front desk area tidy, organized, and visually appealing, because first impressions matter! - A passion for delivering exceptional customer service with a smile.  

Are you ready to join our dynamic team and serve up some seriously good vibes? We are on the hunt for a charismatic and energetic Restaurant Server to become an integral part of our bustling culinary haven. If you thrive in a fast-paced environment, love interacting with people, and have a passion for delivering exceptional service, then this is the opportunity you've been waiting for! Key Responsibilities: - Greet guests with a smile and make them feel like rock stars from the moment they step through our doors. - Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages. - Juggle multiple tables like a pro, balancing the art of timing with an infectious positive attitude. - Be the ultimate culinary tour guide, answering questions, describing menu items, and providing an unforgettable dining experience. - Collaborate closely with our kitchen team to ensure seamless communication and smooth operations. - Anticipate and fulfill guests' needs before they even have to ask, because you're a mind-reading superstar! What we offer: - A vibrant and lively work environment where every day is a celebration of food, fun, and fantastic interactions. - The chance to work with a supportive team that feels more like family than colleagues. - Opportunities for growth and development because we believe in nurturing talent and promoting from within. - Flexible scheduling to accommodate your personal life and ensure work-life balance. - Competitive compensation, including tips that will make you feel like you've won the lottery with every shift.  

Do you have a sizzling passion for culinary creativity? Are you ready to turn up the heat in the kitchen? We are seeking a vibrant and enthusiastic Line Cook to join our culinary team and bring the flavor fireworks to our plates! Responsibilities: - Plate Perfection: Create culinary masterpieces with finesse and precision, ensuring that every dish is a visual delight that will make taste buds dance with joy. - Culinary Choreography: Work in perfect harmony with the rest of the kitchen crew, performing a well-coordinated culinary ballet that results in timely and synchronized delivery of mouthwatering meals. - Flavor Innovation: Infuse your dishes with your own personal flair and ingenuity, utilizing fresh ingredients and a passion for experimentation to elevate flavors to new heights of deliciousness. - Orderly Chaos: Maintain a clean and organized workspace, ensuring that ingredients are well-stocked, equipment is properly maintained, and food safety standards are upheld with unwavering diligence. - High-Octane Hustle: Embrace the fast-paced nature of the kitchen, thriving under pressure and delivering outstanding results, even when the heat is on.  

Are you ready to put your passion for cleanliness and organization to work in a lively and vibrant environment? Join our team as a Hotel Laundry Attendant and bring a touch of magic to our guests' stay! Position Overview: As a Hotel Laundry Attendant, you'll be an integral part of our exceptional hospitality team, ensuring that our guests have fresh, clean linens and towels to enjoy during their stay. You'll be responsible for handling all aspects of the laundry process with efficiency and attention to detail, while maintaining a positive and cheerful attitude that adds an extra sparkle to our guests' experience. Responsibilities: - Laundry Wizardry: Sort, wash, dry, iron, fold, and prepare linens, towels, and other hotel items to ensure they are fresh, clean, and ready for use. - Organization Extraordinaire: Maintain an orderly and efficient laundry area, including managing inventory, storing supplies, and operating laundry equipment with finesse. - Quality Assurance: Inspect linens for stains, tears, or damage, ensuring that only top-notch items make their way back to our guests. - Team Player: Collaborate closely with our housekeeping team to coordinate laundry needs and ensure a seamless flow of clean linens to the right places at the right times. - Guest Satisfaction: Embrace every opportunity to go the extra mile for our guests, promptly responding to requests and delivering exceptional service with a friendly smile.  

Are you ready to join an incredible team where cleanliness meets cheerfulness? We're on the hunt for a dynamic and motivated individual to fill the role of Hotel Housekeeper at our vibrant and upscale establishment. As a Housekeeper, you'll be responsible for ensuring our guests experience a sparkling and enjoyable stay from the moment they step into their rooms. If you have an eye for detail, an infectious energy, and love to create a welcoming atmosphere, this is the perfect job for you! Key Responsibilities: - Delight guests with your exceptional cleaning skills, making every room a pristine haven of comfort and luxury. - Show off your organizational prowess as you efficiently manage your cleaning supplies, ensuring everything is well-stocked and readily available. - Bring a positive attitude and warm personality to every interaction with guests, making them feel valued and cared for throughout their stay. - Collaborate with our passionate team members, fostering a cooperative environment that promotes teamwork and ensures exceptional service. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.

Are you ready to join our dynamic team and serve up some seriously good vibes? We are on the hunt for a charismatic and energetic Restaurant Server to become an integral part of our bustling culinary haven. If you thrive in a fast-paced environment, love interacting with people, and have a passion for delivering exceptional service, then this is the opportunity you've been waiting for! Key Responsibilities: - Greet guests with a smile and make them feel like rock stars from the moment they step through our doors. - Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages. - Juggle multiple tables like a pro, balancing the art of timing with an infectious positive attitude. - Be the ultimate culinary tour guide, answering questions, describing menu items, and providing an unforgettable dining experience. - Collaborate closely with our kitchen team to ensure seamless communication and smooth operations. - Anticipate and fulfill guests' needs before they even have to ask, because you're a mind-reading superstar! What we offer: - A vibrant and lively work environment where every day is a celebration of food, fun, and fantastic interactions. - The chance to work with a supportive team that feels more like family than colleagues. - Opportunities for growth and development because we believe in nurturing talent and promoting from within. - Flexible scheduling to accommodate your personal life and ensure work-life balance. - Competitive compensation, including tips that will make you feel like you've won the lottery with every shift.  

Are you a people person with a dazzling smile and a natural flair for providing exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we've got the perfect opportunity for you to shine as our Hotel Front Desk Agent! At the Doubletree by Hilton Boston Logan Airport Chelsea, we're not just in the business of providing accommodations; we create unforgettable experiences for our guests. As the first point of contact, you will be the face of our hotel, ensuring that each guest's stay starts with a warm welcome and ends with a fond farewell. Responsibilities: - Greet guests with enthusiasm and radiate positive energy that sets the tone for their entire stay. - Efficiently handle check-ins and check-outs, making the process seamless and hassle-free. - Provide insider tips and recommendations about local attractions, restaurants, and hidden gems to help guests make the most of their visit. - Answer phone calls and respond to emails with professionalism and a friendly demeanor, addressing guest inquiries and resolving any issues promptly. - Coordinate with other hotel departments to ensure smooth operations and guest satisfaction. - Handle financial transactions accurately and processing payments. - Multitask like a pro, juggling various responsibilities while maintaining a calm and composed demeanor. - Keep the front desk area tidy, organized, and visually appealing, because first impressions matter! - A passion for delivering exceptional customer service with a smile.  

The Phelps Residence Inn now offers FREE PARKING for all associates!! Sales Coordinator Responsibility: * Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). *Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). *Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). *Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. * Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). - Execute group booking accordingly in appropriate systems. - Set up accurate billing for each individual group. - Enter pertinent information into Sales, POS and Event Management systems. - Regularly assist in booking individual reservations that fall into special rate categories. - Run group reports through our sales system and continually maintain group bookings in Opera. - Take leads both over the phone, email and sourcing engines, then process in our sales system. Guest services Responsibility: As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business. Your specific duties in this role will include: - Listening to, and understanding guest requests, responding with prompt and appropriate action, and providing accurate information such as outlet hours and local attractions - Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank - Posting charges to guest room and House accounts using the computer - Closing guest accounts at time of check out, and ascertaining guest satisfaction - Responding to, and addressing guest complaints and concerns - Summoning guest service personnel for assistance in escorting guests to their rooms as appropriate - Providing safety deposit boxes for guests by escorting them to the vault room and assisting the customer in opening the deposit box lock - Performing additional duties as assigned by the supervisor

Consider your potential at the Hilton Garden Inn in Troy. We’re looking for a dynamic, customer-focused Front Desk Supervisor to join our team!   The Hilton Garden Inn offers: Paid time off 7 paid holidays Comprehensive benefit packages 401k with company match Room rate discounts All within a culture that cares for its team.   Responsibilities include: - Provide guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. - Communicate effectively both verbally and in writing to provide clear direction to staff. - Monitor lobby traffic and make staffing adjustments accordingly. - Greet guests immediately with a friendly and sincere welcome. - Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Make appropriate selection of rooms based on guest needs.  - Require standing and continual mobility throughout front office area. - Handle cash, make change and balance an assigned house bank. - Accept and record vouchers, travelers' checks and other forms of payment. - Convert foreign currency at current posted rates. - Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English language. - Input messages into the computer. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for hotel guests as requested. - Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. - Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation.

Come Grow With Us! Pyramid Global Hospitalty is an industry leading and growing global hotel management company. We are seeking a Director of Sales to grow along with our company, and to be a part of the culture that puts its people first!   We are seeking a driven, motivated leader who knows that being the best means having vision and following through on that vision. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities.   The Director of Sales is responsible for total room, banquet, catering, and room rental revenue streams, participate in development of yield strategies, accountable for market performance and meeting/exceeding budget, forecast, and optimal business mix targets. Additional responsibilities include hiring of staff, training, managing and coaching.   The individual will also work closely with the General Manager, Regional and Corporate staff, ownership and discipline subject matter experts to ensure appropriate brand building and asset growth focusing on the following: - Deliver on the Brand Personality and Brand Promise - Overall responsibility for total revenue and will collaborate on development and execution of yield strategies - Accountable to market performance and potential performance as well as achievement of budget, forecast, and target goals - Hands on leadership of team - must demonstrate ability to lead a team and direct and hold accountable accordingly. Must have experience in the development of Business Travel, Group and Banquet/Catering segments - Activity participates in community relations - Creates and implements a cohesive Hotel Business Plan with emphasis on revenue achievement via Direct Sales, PR, Revenue Management and Ecommerce strategies

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

  Houston Marriott Westchase Hotel is looking for an experienced Business Travel Sales Manager that has proven results in targeting and development of business travel accounts in the hospitality industry.   As the Business Travel Sales Manager (BTSM) you will be responsible for pursuing and growing our business travel accounts portfolio. Heavy emphasis will be expected on proactive solicitation and account saturation within local and national corporate accounts.   The ideal team member will use their exceptional customer service skills to develop relationships with customers directly and with the assistance of the Director of Sales & Marketing, Marriott National Sales Team and Marriott Global Sales Offices. The individual will understand the overall market competitor’s strengths and weaknesses, economic trends, supply and demand and know how to sell against the competition.   JOB DUTIES - Generate revenue and room nights in the Business Travel Segment. - Solicit existing and new business to ensure all revenue goals are achieved. - Create and maintain action plans focused on volume producing/profitable business travel accounts. Focus efforts on key and target accounts with significant potential, including projects and group and catering business. - Respond to incoming sales leads related to individual business travel. - Develop reservation maker and in-house guest recognition programs to ensure customer satisfaction and create loyalty - Identify improvements to enhance the client/guest experience. - Develop a proficiency of the hotel’s sales policies and selling techniques with emphasis on maximizing occupancy and average daily rate. - Develop networking opportunities through active participation in professional association and community activities and events. - Analyze current client base and target market for the hotel using Brand Resources, Travelclick data and Demand 360. - Create SWOT (Strengths, Weaknesses, and Opportunities & Threats) analysis as it compares the Houston Marriott Westchase to competitive set hotels. - Handle annual Request for Proposal (RFP) season negotiations and annual contract renewals. - Work with existing accounts and conduct quarterly reviews with Travel Managers to ensure accounts are on pace to meet targeted production. - Build strong relationships with existing and new customers to enable future bookings. Activities to include sales calls, entertainment, FAM trips, trade shows, etc. - Collaborate with Director of Revenue and Sales Management to manage rate positioning. - Work with other operational departments to communicate details via the new account, account of the month, VIP guest notifications pertaining to arrival/departures, billing, special requests, etc. - Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. - Coordinate various departments' participation in servicing accounts. Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. - Plan sales trips base on solicitation of existing and potential top producing customer/feeder markets with business to Westchase. Utilize existing relationships as well and relationships with Marriott Sales Executives and Marriott Global Sales Offices.   - Participate in daily business review meetings, training and other sales-related meetings as required. - Adhere to all standards, policies, and procedures and consistently maintain a professional and ethical representation within the Sales and Catering Department. - Perform any other job-related duties as assigned.

We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked and carries out all duties in accordance with the high quality standards of Pyramid Hotel Group. 

  Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or public spaces as required, including flipping/inspecting mattresses, box springs and assembling bed frames, vacuuming behind and underneath furniture, spot cleaning carpets and upholstery, dusting, touch-up painting, touch-up furniture ensuring that all necessary hardware and appliances are present in the room and in working order, replacing light fixtures, and inspecting and repairing grout and caulking.   Maintain, repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines.   Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.   Perform general cleaning of all guestroom surfaces to include tub, wall tile, hard floors, walls, windows, mirrors.   Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor.

        Follow established hotel safety protocols and procedures at all times Is familiar with the layout of the hotel and memorize the preferred route for escorting guests Rooms the guest in accordance with hotel standards Provides information to guests about the hotel facilities and services Assist guests checking in or out with their baggage, answering questions, making deliveries Monitor cleanliness of public facilities such as rest rooms, pool area, entrances, Stock with supplies as needed Ensure that the Bell area  is attended at all times Recognizes customers immediately with a warm and hospitable welcome Responds to inquiries with accurate information regarding location specific features and services                       

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.   This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.   Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor  

We are looking for a highly motivated individuals to join our Guest Services team as a Breakfast Attentant (6:30am-12:00pm). The ideal candidate uses their engaging personality to create a memorable impression for our guests through assisting with the planning of their stay. The Breakfast Attendant is the top source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Establishing relationships with local area restaurants, shops and attractions - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information - Communicate all pertinent information to manager on duty - Assist other departments as needed

- Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.   - Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans.   - Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors.  

The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards. - Attains projected revenue and profit levels. - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets. - Develops and updates the hotel business plan and monitors financial performance. - Administers company policy and procedures. - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".