The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively. Duties include: - Responsible for motivating and managing a team of front and back of the house food and beverage management. - Develop and recommend the budget, marketing plans and objectives and manages within those approved plans - Participate in total hotel management as a member of the Hotel Executive Committee - Implement and maintain F&B sales/marketing programs - Direct and oversee development of employees - Hire, train, empower, coach and counsel, performance and salary reviews - Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations - Coordinate food and beverage operations with other hotel departments to ensure efficient guest service - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and associate satisfaction - Exercise quality control for both food and beverage - Maintaining standards of service and ensure their implementation - Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards - Maintain communications with Corporate Staff - Coach and counsel employees to reflect brand service standards and procedures  

We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work wellin a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.  

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler�s checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance

JetBlue Lodge is seeking experience Line Cooks for our very busy Restaurant

This position is Monday - Friday  7am-3:30pm   JOB SUMMARY The Sales & Front Office Admin will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards.   Experience: Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.   KEY RESPONSIBILTIES: The primary responsibilities for the Sales and Front Office Admin include but are not limited to:   - Daily use of operating systems (GXP, Mobile platform, FSPMS) - Answer/route incoming phone calls - Coordinate with restaurant for room service orders - Coordinate with sales team for reservation changes/updates - Coordinate VIP Amenities - Create new reservations - Pre arrival planning for incoming reservations (day of & future) - Additional responsibilities, as needed (cleaning keys, putting together pet bags) - Data Entry into Sales System - Generate Reporting - Miscellaneous administrative tasks within a variety of systems, including Microsoft Systems, CI/TY, FSPMS - Effective communication to clients regarding wedding blocks, availability, rates, etc.; in-person, over the phone, or in email.

We are currently looking for a Housekeeping Rooms Inspector to support the Housekeeping Manager and the Assistant Housekeeping Manager in the daily operation and leadership of our Housekeeping Team at the Marriott Phoenix Chandler.  Job Responsibilities: As a Housekeeping Rooms Inspector, your responsibilities will include:  • Checking rooms (check-out and occupied) daily to ensure that the quality standards are being maintained by the Room and House Attendants  • Ensuring that all guest rooms, public areas and back of the house work areas meet the established standards in order to maximize guest satisfaction and revenue  • Reporting all maintenance issues to Engineering in a timely manner  • Assisting with/expediting special guest requests such as requests for extra towels, blankets and/or pillows  • Working with team members to develop their skills  • Assisting team members in securing all supplies and tools necessary for the completion of their jobs as the need arises  • Assisting team where necessary to ensure optimum service to guests 

$17.00 Hourly - Medical, Dental, Vision, 401K, Hotel Room Discounts   JOB SUMMARY  We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Marriott Phoenix Chandler Hotel standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. KEY RESPONSIBILITIES The primary responsibilities of the Room Attendant at the Marriott Phoenix Chandler Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Calls Housekeeping Office to report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and note robes missing. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisor and Executive Housekeeper. - Communicate with Assistant  Housekeeping Manager and Supervisor throughout shift to be aware of the work and rooms that need additional attention.

JOB SUMMARY We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Hilton Garden Inn Phoenix Airport North. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   CANDIDATE PROFILE   This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role.   Experience: Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.   KEY RESPONSIBILITIES The primary responsibilities for the Cook include but are not limited to:   - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business.  - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Chef and assists in any area needed.

Aloha we are currently looking for a Food Runner, who will assist Hideout with running of food items to guest tables, assisting the bar with restocking of items, ice, glassware, etc.    Essential Functions: - Demonstrate your ability to be a team player - Run food to table or hotel room in a timely and efficient manner. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position - Assisting the bartender with setting up the bar with all glassware, bar tools, plateware, & napkins needed for the shift. - Assisting the bartender with setting up the back bar and wells with all liquor bottles. - Assisting the bartender with making syrups, infusions, & bottled cocktails. - Assisting the bartender with cutting fruit, filling juices, & stocking purees for specialty cocktails. - Keep the bar stocked throughout the night, always facing beers, wine, and liquor forward. - Keeping the beverage rooms stocked with the proper level of product and changing kegs when needed. - Assisting the bartenders and servers in keeping the bar area clean and free of debris. - Maintain a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times. - Assisting the bartender with breaking down the bar at the end of the night. - Throwing away all trash at the end of the shift.Sweeping & mopping behind the bar after every shift. - A friendly and consistent manner with fellow employees & guests. - Effective communication skills - Effective time management skills

We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Frequency Restaurant and Lounge located in the DoubleTree Airport Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional to be part of a team always pushing one another to raise the bar.   The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.   CANDIDATE PROFILE This is a part-time role, candidates must have flexible availability to include weekend and holiday availability to fulfill this role.   KEY RESPONSIBILTIES The primary responsibilities for the Host/Hostess include but are not limited to: • Greet and seat the guests with a warm welcome. • Maintain all necessary records (reservations, etc.), menus, and menu showcase. • Answer Restaurant phone according to hotel standards. • Maintain excellent personal hygiene and wear a perfect uniform at all times. • Complete all tasks assigned by the Restaurant Manager • Handling Comments and Suggestions. • Meet all guest request and expectations with a professional attitude. • Ensure Hilton Standards are upheld during every guest interaction.      

We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Frequency Restaurant and Lounge located in the DoubleTree Airport Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional to be part of a team always pushing one another to raise the bar.   The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.   CANDIDATE PROFILE This is a part-time role, candidates must have flexible availability to include weekend and holiday availability to fulfill this role.   KEY RESPONSIBILTIES The primary responsibilities for the Host/Hostess include but are not limited to: • Greet and seat the guests with a warm welcome. • Maintain all necessary records (reservations, etc.), menus, and menu showcase. • Answer Restaurant phone according to hotel standards. • Maintain excellent personal hygiene and wear a perfect uniform at all times. • Complete all tasks assigned by the Restaurant Manager • Handling Comments and Suggestions. • Meet all guest request and expectations with a professional attitude. • Ensure Hilton Standards are upheld during every guest interaction.      

We're looking for a capable Restaurant Server who will welcome and serve our customers, take and deliver orders with a friendly "can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties in accordance with the high quality standards of Hilton Hotels and Pyramid Hotel Group.            

BASIC PURPOSE: Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.   ESSENTIAL FUNCTIONS: Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.   Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.   Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.   Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages.  Assist in keeping buffet stocked.   Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.   Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.

We're looking for a capable Restaurant Server who will welcome and serve our customers, take and deliver orders with a friendly "can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked, and carries out all duties in accordance with the high quality standards of Hilton Hotels and Pyramid Hotel Group.            

The Cleveland Marriott Downtown at Key Tower is looking for Lobby Attendants to join our housekeeping team!  Tasked with making sure our hotel shines, our Lobby Attendants are responsible for the cleanliness and upkeep of all public areas including the entrance way, Great Room, public restrooms and hallways. They also have a great ability to deliver exceptional guest service with all guests and specifically those we encounter with guest requests.    The Cleveland Marriott Downtown at Key Tower, you'll find: Paid time off 7 paid holidays Uniforms Meal program 401k with company match comprehensive benefit package Room rate discounts and more!

  Make a historic career move and join our family!   A Historic Hotel of America, The Wigwam is a AAA Four Diamond 440 acre resort nestled in the Litchfield Park community, celebrating over 90 years of history!   We are currently seeking a detail oriented, mechanically inclined, maintenance professional to join us as our Maintenance Pool Mechanic     We offer our employees the following benefits: - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Paid Time Off - Discounts on Travel, Golf, Tennis, Spa, Restaurants, Hotel Rooms and more Responsibilities will include:   - Diagnoses, repairs and maintains swimming pools, water fountains, and ater systems, filter systems, pumps, and equipment. - Maintain the proper chemical balance for the pools. - Maintains the pH and Chlorine values for good water quality. - Maintain the pool and all water features using proper chemicals and cleaners. - Maintain the pool pumps and filters. - Maintain the pool area including cleaning of the water line tiles and other maintenance tasks. - Respond to swimming pool related work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery or equipment. - Repairs and maintains electrical and mechanical equipment. - Transports and stores hazardous chemicals. - Carrying out scheduled water cleaning, using chemicals like chlorine. - Regularly testing swimming pool water quality and pH balance. - Tests the chemical levels in public swimming pools and other water systems and adjusts as needed. - Maintains manual records of all activities and prepares daily / weekly / monthly reports. - Picks up trash and cleans pool and facility areas. - Operates and inspects tools and equipment and makes adjustments and repairs. - Operates vehicles and golf carts to transport various types of materials and equipment. - Cleaning and servicing swimming pool filtration units. - Servicing heating, circulation and de-humidifier systems. - Fixing lights above and below water level. - Use swimming pool vacuum cleaners to clean the pool floor. - Use a telescopic pole with net to clean and remove any leaves or debris. - Making sure equipment like slides are in good working order - Logging and reporting equipment faults or water quality problems to managers. - Maintain gates self-close and self-latch at all times - Assist the engineering team with other maintenance tasks as needed - Other tasks and duites as assigned  

The Cleveland Marriott Downtown at Key Tower is looking for a Restaurant Manager to join our team! Reporting to the Director of Restaurant Outlets, the primary responsibilities for this role include: - Interprets company policies and provides a safe working environment by ensuring compliance with safety programs. - Ensures adherence to the Employee Conduct Policy - Orients and trains new employees. Conducts ongoing training of all employees to increase job knowledge and skill level. - Coaches and counsels employees to encourage positive behaviors and correct negative behaviors. - Monitors uniform standards. - Provides the highest quality of service to guests at all times. - Supervises and coordinates the activities of the dining room staff. - Promotes teamwork and employee morale. - Analyzes and resolves work problems or assists employees in solving work problems. - Counts banks and verifies amounts. - Unlocks all accessible areas and checks for cleanliness and operability. - Counts and locks up cash drawer. - Meets productivity and budgeted financial goals. - Develops and implements suggestive selling programs and promotions. - Assists staff when needed in order to best serve the guest. - Partake in BEO meetings to verify group forecasts and order any special services needed. - Assist with inventories.

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The Cleveland Marriott Downtown at Key Tower is looking for Food Runners to join our Great Room team!    With us, you'll find: paid time off 7 paid holidays employee room rates comprehensive benefit packages 401k and more!   We're looking for individuals who are team-oriented and put guest service first. Responsibilities include: expediting orders in the window and confirming orders are complete and correct, running food to appropriate tables, responding to guest needs and ensuring tables and bar space are cleared and clean. 

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.