Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
- Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
- Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Summon bell-staff assistance to escort guests to their rooms as appropriate.
- Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order.
- Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
- Use the photocopier to make copies of items as required.
- File registration cards in room number order.
- Retrieve registration cards from the files for each check out.
- Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to stand and move throughout front office and continuously perform essential job functions.
- Ability to read, listen and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Experience with Galaxy systems is a plus but not required.
Saddlebrook is looking for Tennis Professionals to join their International Sports program! We’ve made a name for ourselves as a legendary Tampa Bay tennis resort, equally suited to training professional tennis players, avid tennis enthusiasts and the beginning player seeking Tampa tennis lessons. We trace our tennis roots back to 1986 when the Tampa Tennis Academy was acquired from the legendary tennis coach Harry Hopman. Today’s Harry Hopman Academy at Saddlebrook Resort sets the standard for the best adult and junior tennis experiences in the world.
Responsibilities include: instructing team, group and private lessons, and stringing racquets as needed. Must be able to teach lessons and clinics for all age groups and level of skill. Will work with the Director of Tennis in planning and coordinating of instructional programs, lesson plans and clinics.
What you will have an opportunity to do:
We are looking for a highly motivated individual to join our Guest Services team as a Bell Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests whether they arrive for the first time or the hundredth time and throughout their stay with us. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
By assisting guests with world-class service, you can earn GREAT tips & gratuities!
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- Valet vehicles for overnight guests as well as event attendees and monitor the valet parking lot and boat trailer section
- Guide guests who will be self-parking
- You will be escorting and orienting the guest to the front desk for check-in.
- Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
- You will be working together with other attendants to ensure each guest has a personalized experience and will not hesitate to step in and open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees to make memorable experiences during their time here.
Your Environment: Varied indoor and outdoor environment and vehicle type settings with all weather conditions. Indoor lobby setting as well as outdoor podium and/or office setting. Standing behind a high desk and constant walking on hard surface flooring, grass, pavement.
What’s on the menu for your next career move? As our new Executive Sous Chef, you could be leading the charge to ensure our guests enjoy a truly memorable experience. We are looking for an Executive Sous Chef to maintain and improve our culinary operations – through supervising the daily functions of the department, providingsupport and coaching to the culinary team, and working to cultivate a stellar guest experience.
Every day is different, but you’ll mostly:
- Plan production of meals for the restaurant, in-room dining, and the bar.
- Assist in recruiting, training, scheduling, supervising, and coaching members of the culinary team.
- Ensure that all food items are well prepared with regard to quality, consistency, eye appeal and taste by observing and providing instruction to cooks as needed.
- Establish specific goals and standards of performance management principles and practices to fully maximize productivity of the outlet leadership and line employees.
- Develop recipes for and suggest methods and procedures to culinary team if needed.
- Oversee established food specifications, portion control, recipes, and sanitation, and develop plans to correct issues.
- Act as Executive Chef in their absence.
- Coordinate the proper receiving of all products delivered to the kitchen in concert with or in place of Chef de Cuisine in their absence (e.g. checking the quantity and quality of received products; ensure feedback to receiving and effective recording of variances; etc.).
- Directs and participates in preparing and producing food items.
- Inspect supplies, equipment, and work areas to ensure conformance to establishedcleaning and maintenancestandards.
- Collaborate with Executive Chef and/or Chef de Cuisine to analyze recipes to assign prices to menu items based on product cost, labor, wastage, and competitive sets.
- Ensure that all culinary receive appropriate rest periods and meal periods when needed.
- Oversee monthly inventory of food items.
- Assist Executive Chef and/or Chef de Cuisine in meeting and/or exceeding monthly budgetary goals as it relates to revenue and cost percentages.
- Attend and participate in weekly kitchen financial meeting with culinary managers.
- Attend and participate in all kitchen and culinary related meetings.
- Attend and participate in quarterly Leadership Meeting with all managers (when needed).
What you will have an opportunity to do:
We are looking for a highly motivated Lead Banquet Set-Up Attendant to join our team! This individual will lead the set up and preparation of banquet rooms for banquet functions, as well as the clearing and tearing down of banquet rooms at the end of the function. You’ll play a hand in creating memorable and creative event spaces for our guests and delivering top notch guest service.
Your role:
- Work closely with the management team, client representatives / vendors and audio visual staff to ensure client’s needs are met in a timely and professional manner.
- Read, review and follow Banquet Event Orders, including diagrams, in order to set the room based on Group's request and expectations and managements direction.
- Lead the other banquet set up attendants to ensure the setup of any room meets the requirements, including tables, chairs, equipment, etc.
- Visually inspect all meeting rooms/function space prior to meetings/functions for cleanliness, proper set-up, etc.
- Ensure clean-up of meeting room/function room and proper breakdown and storage of equipment occurs.
- Ensure daily thorough cleaning of event indoor event spaces following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
- Refresh meeting rooms during meal and coffee breaks, bus tables and re-set as needed.
- Moves convention material boxes, programs, etc. from receiving docks, registration areas, guest rooms or suites
- Completes special projects as directed by department management.
- Provide suggestions and creative solutions to challenges that arise.
- Assist leadership with management of inventory of equipment/furniture.
- Train all set up attendants.
- Provide feedback to leaders regarding staff performance and any issues that arise.
- Ensure adherence to department and property standards.
Your Environment: Controlled indoor temperatures and varied outdoor temperatures based on event location. Varied volume levels based on capacity of outlet or event and entertainment schedule. Standing and walking on hard surface tile/concrete flooring, possibility for wet floors, pavement, grass, pool deck and carpet - non-slip shoes a must!
POSITION PURPOSE:
Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.
ESSENTIAL FUNCTIONS:
Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Practice Teamwork" and "Clean as you go" policies.
Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.
Mandatory attendance for monthly departmental meetings.
Other:
Regular attendance in conformance with the standards
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our world class Avani Spa team!
The ideal Massage Therapist candidate uses their engaging personality to create a relaxing environment and memorable experiences for our Avani Spa guests.
Your Role:
- Greeting clients as they enter the facility and creating a positive experience and tending to their needs during their visit and especially during services
- Providing clients with tours and information related to the Facility and its features.
- Maintaining updated communication with attendant staff and spa reception team
- Perform various types of massage treatments i.e., Swedish, Deep Tissue etc.
- Proficiency in all components of massage
- Prepare and maintain treatment area supplies daily.
- Ensure the privacy of each guest.
- Maintain consistent spa inventory
- Promote massage and body products.
- Attend product knowledge training as required.
- On-time attendance and ability to work uninterrupted is required.
- Maintain cleanliness of treatment rooms and other Spa areas
- "Be the difference" with all guest and employees and do more than just “the norm"
Your Environment: Varied indoor temperatures including high humidity and warm temperatures in the Atrium pool setting and locker room areas, controlled temperature in treatment rooms and most other spa areas, as well as outdoor patio environment. Overall low volume, relaxing environment with calming scents and sounds. Standing and walking on hard surface tile flooring, pool deck and carpet - non-slip shoes a must!
If you love creating memorable experiences while being an organized critical thinker, we are looking for you! This position is responsible for overseeing the operations, and movement of the overall logistics for their assigned spaces. Work Schedule varies based on client needs and business demands.
- Works closely with Meeting & Event Managers to execute events
- Greets guests and assist as needed
- Liaison between Meeting Managers, AV &tech support and food vendors
- Walks meeting and event space, reports any upkeep needs and follows up for resolution prior to guests arrival
- Follow up with all event change requests
- Knowledgeable in basic A/V and IT functions
- Uses internal systems to manage space and usage
- Collaborates with Benchmark leaders to develop and support employee programs
- Maintains effective communication and positive relationships with all operating
departments
- Maintain par office supplies and monthly inventory
The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design of LEED Gold.ESSENTIAL FUNCTIONS:
- Ensure scenography standards of atmosphere and cleanliness of the restaurant including inspecting tabletops, bar, side-stations, etc.
- Preform daily pre-shift meetings with staff prior to meal period.
- Monitor and critique beverage quality, food quality and service levels.
- Prioritize guest satisfaction as a top goal through table check-ins with guests.
- Promote a professional atmosphere and culture through all departments.
- Assist with training and coaching of servers, bartenders, host team and support staff.
- Adhere to, support and exemplify all operational procedures and protocols.
- Assist with monitoring the stock pile of all current supplies-- pens, coasters, staplers, staples, sanitizing wipes, etc.
- Assist in counting end of the month inventories for beverage.
- Enforce State of Illinois, City of Chicago, and David Rubenstein Forum alcohol policies.
- Ability to use good judgemet to de-escalate uncomfortable situations with internal and external guests.
- Maintain a consistent smooth running operations.
MARGINAL FUNCTIONS:
- Respond to any other reasonable task assigned by your immediate manager/supervisor or General Manager.
- Assist in all outlets and Banquets when needed.
- Other duties as assigned by Manager or Supervisor
Marriott Fort Lauderdale North is seeking a full-time housekeeper to join our team.
Candidates should be service minded, energetic and have the ability to work well in a team environment.
Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.
Enjoy free covered parking and lunch daily.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens
- Keep laundry area/ common areas of the property clean and organized
- Daily cleaning of housekeeping and maintenance staff restrooms
- To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures
- Assist houseman and housekeepers as necessary
- Help maintain a safe work environment
- Always respond in a friendly, helpful manner to other team members.
Calling the creme de la creme of Human Resources Professionals! Are you an elite experienced, outgoing, and detailed Director of Human Resources? This is a once-in-a-lifetime opportunity to create an amazing team at a very unique and special resort in Ivins, Utah that will open in 2024! Be a leader in carrying on the Pyramid Global Hospitality people-first culture at this fabulous new resort!
Hospitality experience in a resort, is required.
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including:
- Recruiting: The HRD oversees the recruitment process, which involves sourcing, interviewing, and hiring qualified candidates to fill vacant positions within the organization.
- Training: The HRD is responsible for planning, implementing, and monitoring training programs that help employees develop their skills and capabilities to their maximum potential.
- Employee Relations Matters: Handling various aspects of employee relations, such as conflict resolution, disciplinary actions, and addressing employee grievances or concerns.
- Wage & Benefit Administration: Managing compensation and benefits programs to ensure competitive and fair compensation packages for employees.
- Worker's Compensation Management: Overseeing and managing worker's compensation benefits, ensuring that employees receive proper support in case of workplace injuries.
- Compliance with Statutory Requirements: Ensuring that the organization's HR practices and policies comply with state and federal employment laws and regulations.
- Budgeting: Developing and managing the budget for the Human Resources Department, including forecasting and allocating resources for various HR activities.
- Employee Reward & Recognition Program: Developing and administering programs that recognize and reward employee achievements and contributions.
- Payroll Functions: Overseeing payroll processes to ensure accurate and timely payment of employee salaries and wages.
- Policy and Program Development: Creating and implementing HR policies, procedures, and programs that align with the organization's goals and values.
- Executive Committee Participation: Serving as a member of the Executive Committee, contributing HR insights and strategies to the overall business decision-making process.
- Personnel Records Management: Maintaining confidential personnel records and HR files for all employees.
- Safety Programs: Taking responsibility for safety programs to ensure a safe working environment for all employees.
- Leadership and Visibility: Being highly visible and accessible to employees throughout the organization, providing guidance and support.
- Continuous Improvement: Regularly reviewing and updating HR practices to ensure they remain effective and compliant with evolving laws and regulations.
The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel.
#LI-Onsite
The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and regulations.
Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
**Job Overview:**
The Housekeeping Supervisor is responsible for overseeing and coordinating the day-to-day housekeeping operations to ensure a clean, sanitary, and comfortable environment for guests or residents. This role involves supervising housekeeping staff, managing resources, and ensuring adherence to established standards and policies.
**Key Responsibilities:**
- **Staff Supervision:**
- Supervise and schedule housekeeping staff, including room attendants, cleaners, and laundry personnel.
- Provide guidance, training, and support to team members.
- Conduct performance evaluations and address any performance issues or concerns.
- **Cleaning and Maintenance:**
- Inspect rooms, public areas, and facilities to ensure they meet cleanliness standards.
- Oversee the cleaning and servicing of guest rooms, common areas, and other designated spaces.
- Coordinate maintenance and repair tasks with relevant departments.
- **Inventory Management:**
- Maintain inventory of cleaning supplies and linens.
- Place orders for supplies as needed while staying within budgetary guidelines.
- Ensure proper storage and handling of cleaning chemicals and equipment.
- **Quality Control:**
- Monitor and enforce adherence to housekeeping standards and procedures.
- Conduct regular quality checks to ensure rooms and public areas are well-maintained.
- Address guest complaints or concerns related to cleanliness promptly and professionally.
- **Safety and Compliance:**
- Promote a safe working environment by enforcing safety protocols and proper use of equipment.
- Ensure compliance with health and safety regulations.
- Report and address any safety hazards or incidents promptly.
- **Training and Development:**
- Provide ongoing training and development opportunities for housekeeping staff.
- Ensure that staff members are aware of and follow all company policies and procedures.
- **Budget Management:**
- Assist in budget preparation and monitor expenses within budgetary constraints.
- Identify cost-saving opportunities while maintaining service quality.
Nestled in a breathtaking natural setting, The Preserve Sporting Club is an exclusive destination that offers an unparalleled experience for those seeking the perfect blend of luxury and outdoor adventure. With world-class amenities and a commitment to excellence, we are seeking an exceptional Director of Finance to join our team and contribute to the financial success of our prestigious establishment.
Position Overview:
We are seeking an accomplished Director of Finance to lead our Finance and Accounting Department at The Preserve Sporting Club. As a key member of our executive team, you will report directly to the General Manager and play a pivotal role in shaping the financial strategies that drive our continued growth. This is an opportunity to combine your financial expertise with your passion for the outdoors, as you contribute to the success of a world-renowned destination.
Responsibilities:
- Provide strategic financial leadership by effectively managing and communicating cash flow-related issues to management and ownership.
- Collaborate with the Executive Team and department managers to coordinate the development of accurate forecasts and budgets.
- Analyze financial data and operations to provide insights that assist and advise management in achieving the club's financial objectives.
- Ensure timely reconciliation of all balance sheet accounts.
- Establish and continually review internal financial controls, including purchasing, cash handling, credit extension, and more.
- Oversee the preparation of all financial reports, ensuring compliance with company requirements and deadlines.
- Ensure the club's compliance with regulatory licenses, permits, contracts, and operational taxes.
BASIC FUNCTION:
The Server is responsible for providing prompt, courteous service for the guest.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
❖ High school diploma or equivalent.❖ Two years restaurant experience.❖ High volume experience.❖ Good food and service knowledge.❖ Extensive wine knowledge.❖ Pleasant personality.❖ Excellent communication skills.
ESSENTIAL FUNCTIONS:
1. Interact with guests to take drink and food orders. 2. Communicate with kitchen for food ordering.3. Ensure prompt delivery of food to the guest’s table.4. Have working knowledge of liquor, beer, wine and food that is served at the property. 5. Suggest pairings of food to wine or beer.6. Handle all checks and cash according to procedures.7. Ensure cleanliness of restaurant including polished flatware, clean glassware and plates.8. Be familiar with all property amenities and other restaurants.
MARGINAL FUNCTIONS:
1. Respond to any reasonable task as assigned by supervisor or manager.2. Help out in other areas of the restaurant, including seating guests.
The Assistant Housekeeping Manager provides orgnization, instruction and guidance to members of the Housekeeping staff. They will ensure completion of daily ovjectives while maininging company standards of cleanliness and guest satisfaction. This position Reports to the Housekeeping Manager
We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
- Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
- Cleans and sanitizes tables and/or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information Offers warm and sincere welcome/farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality and additional service
- Addresses any guest issue promptly and with high concern
- Provides assistance to other event and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor