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We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guests’ needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
Essential Functions:
-Greet guests as they arrive or move about the bar area.
-Maintains proper and adequate set-up of the bar daily.
-Guide guests on their beverage journey through descriptive selling of the menu.
-Be accurate in your order taking, confirming all special requests.
-Be the master of the bar, understanding the details to enhance the conversation.
-Work collaboratively with other restaurant servers and kitchen/bar staff.
-Assist guests who have concerns to guide them to a resolution that leaves them happy.
-Finalize the experience through timely and accurate bill presentation.
-Requisitioning and stocking of all beer, wine, spirits.
-Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
-Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
-Inputs orders into a register at the point of sale and creates a check for each guest.
-Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
The Room Attendant creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Essential Functions:
-Engage with guests to ensure their stay is going well.
-Work as a team to accomplish the goal of resort/hotel cleanliness.
-Keep work cart orderly and properly stocked.
-Proper utilization of equipment supplies and guest amenities.
-Thorough cleanliness and sanitation of assigned guest areas.
-Daily changing and inspection of linens and towels, following the standards set forth in the Green Program.
-Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found.
-Respect for guests’ property should always be exercised.
-Responsible care of equipment.
-Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms.
-Remain alert, courteous, and helpful to the guests and co-workers always.
-Perform other related duties as requested by the Housekeeping Manager.
Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
The Shuttle Driver is essential to the flow of the property. They are the first associate that is seen and sets the tone for a guest’s entire experience.
Essential Functions:
-Pick up and drop off guests to/ from their local destinations.
-Pick up/drop off guests to/from our sister property in Pembine, WI.
-Shuttles bikers to the top of the mountain with their equipment.
-Assists on driving for Waterfall Tours.
-Provides excellent customer service.
-Works with all departments on driving needs.
-Provide basic routine maintenance on vehicle such as maintaining fuel levels, washing the windshield, airing up the tires as needed, etc.
We are looking for a someone who loves to work with mechanical equipment, who is highly motivated, and detail oriented to join our team as a Mechanic! In this role, you will play a key part in creating a world-class experience for our guests! This role makes major and minor repairs on a variety of powered equipment used at the resort. The Mechanic ensures that all the equipment is operationally sound, properly serviced as necessary and up to date with every safety device working as intended. You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.
If working with mechanical equipment, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Essential Functions:
-Inspects, adjusts, diagnoses, and repairs mechanical defects in many types of equipment.
-Provide maintenance to gasoline and diesel-powered equipment including oil changes and lubrication.
-Perform repairs and maintenance to small tools such as edger's and blowers
-Performs mower grinding, sharpening, and related tasks.
-Carries out the servicing, repairs, and overhaul of equipment.
-Performs daily visual inspections of equipment.
-Maintains a daily equipment log of events completed so inventory is adjusted.
The Human Resources Coordinator is responsible for supporting a variety of duties within the Human Resources
department including, but not limited to: reporting, filing, assisting with the recruiting process, employee
relations, benefit administration, training and compliance tracking.
Essential Functions:
-Provide timely customer service to hotel/resort employees.
-Assist with day to day operations of the Human Resource Department functions and duties.
-Assist with recruitment and onboarding process.
-Assist recruiting efforts and onboarding events.
-Create and distribute communication documents.
-Update postings and communication venues throughout the Resort.
-Assist in planning and rolling out employee initiatives, meetings, group discussions, events and celebrations.
-Process, in a timely manner, reports, invoices, bills and associated mail.
-Assist with departmental development initiatives.
-Support Human Resources activities, including onboarding, work experience programs, training materials, and
employee pulse surveys.
-Keep current with employment law, human resources policies and training requirements as related to Federal and
State laws.
-Assist with ensuring employee files are updated and maintained in a timely manner.
Come be a part of something bigger!
Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
- Full Time employees have access to Medical and Dental insurance to fit your needs
- Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)
- 401K match (Let us help you build your financial future)
- Companywide Hotel Room Discounts (Who doesn’t love to get away?)
- Paid Time Off
- Employee Assistance Program (We are here to support you and your loved ones)
- Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
- Many more!
Pyramid Global Leadership Development Program
Pyramid Global welcomes recent university graduates, and soon-to be graduates, to kick-start their career development through an immersive, exciting, and multifaceted program where you will build upon the skills you learned in school, by translating them to various real-life scenarios.
Leaders in Training will complete a comprehensive and customized 12-month program. During the program will have exposure to:
- All aspects of their selected Discipline (Food & Beverage or Operations)
- Pyramid Global Senior Leadership
- Leadership and Supervisory Skills Training
- *Multiple Brands (depending on location)
- *Unique, one-of-a-kind, Independent Properties (depending on location)
Leaders in Training will select one discipline as their training focus:
- Food & Beverage
- Hotel Operations
In addition to be in a manager position, you will have the opportunity to select 1-2 of the following elective areas.
Program Electives:
- Business Development
- Revenue Management
- Conference Management
- Rooms Management
- Food and Beverage Management
Once placed, participants will start in an Assistant General Manager position. Throughout the course of the program, you will be enveloped in the day-to-day operations of the hotels, and selected disciplines. You'll have an opportunity to foster long-term and long-reaching relationships, both with guests, and hotel leadership alike, develop a 360 degree view of hotel operations, and hone your hospitality acumen to help set the standard for future hotel functions and growth.
In addition to learning through on-the-job training and mentorship, you will complete cohort classroom and e-learning course work throughout the 6-12 month program. Course topics include but are not limited to:
- Leadership
- Time Management
- Building Relationships and Communication Skills
- Team Motivation
- Critical Thinking
- Conflict Resolution
- Training
At the conclusion of your tenure in the program you will have an option to stay at your current location or transfer to another location, pending availablilty.
Come be part of the pioneering team in this BRAND NEW program and see what it could mean for you and your career!!
Seeking an experienced Equestrian with horse riding and care experience.
The Holiday Inn Express Detroit Metro Airport is currently seeking a detail oriented reliable houseperson who will be responsible for cleaning the hotel's public spaces, assisting room attendants and responding to guest housekeeping requests.
The houseperson is responsible for the cleanliness of the hotel's public space as well as assisting housekeeping and laundry team mates. This person will respond to guest and housekeeping team mates' requests.
The Holiday Inn Express Romulus/Detroit Metro Airport is currently looking for detail oriented cleaning professionals to work in its housekeeping department.
The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests.
The Holiday Inn Express Romulus Detroit Metro Airport is currently looking for an individual with great attention to detail to join our team as a laundry attendant. The laundry attendant is responsible for ensuring the hotel's linens are cleaned and available for the housekeeping team.
Come grow with us!
Pyramid Global Hospitality is fast growing leader in hotel management and seeks a strong, experienced leader to grow along with our company, and to be a part of the culture that puts its people first!
We have an amazing opportunity for a Human Resources Manager at Pine Mountain Ski & Golf Resort/Four Seasons Island Resort.
Reporting to the General Manager, the Human Resources Manager is responsible for ensuring the efficient administration and management of all human resources functions including:
- recruiting
- training
- employee relations matters
- wage & benefit administration
- worker's compensation management
- compliance with statuary requirements
- budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives
The Human Resources Manager must be highly visible to employees throughout the resort.
Duties include (but are not limited to):
- recruiting
- interviewing
- hiring
- retention of qualified employees
- overseeing payroll functions
- direction and administration of the employee reward & recognition program
- making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs
- development, implementation, and administration of policies and programs related to the management of all hotel staff
- making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements
- preparing annual budget forecasts for the Human Resource Department
- being responsible for safety programs and Workers' Compensation benefits
- maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots and other items to the guest rooms on requests.
- Perform duties of room attendant when necessary.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will read and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
Starting hourly rate: $15.50
POSITION PURPOSE:
Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.
ESSENTIAL FUNCTIONS:
Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Practice Teamwork" and "Clean as you go" policies.
Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.
Mandatory attendance for monthly departmental meetings.
Other:
Regular attendance in conformance with the standards
Three to five years experience in a fast paced restaurant or bar, with TABC Certification and a can-do" attitude may qualify you for our Outlet Supervisor position. Previous trainer background a definate plus. You will be supervising the work and pitching in during particularly busy times. Flexibility with your schedule and top notch customer service skills required. "
We are urgently hiring a Full-Time experienced General Maintenance Technician!
We are a large hotel, and as the General Facility Maintenance Technician you will be expected to survey and inspect the hotel and property daily, while maintain guestrooms and back of house areas in good repair by performing various tasks related to a variety of trades, including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.
This is a Full-Time position that requires the flexibility to be able to work AM and PM shifts, with a schedule that will include a combination of weekdays and weekends.
Job Description:
- Daily inspect guestrooms, public spaces and back of the house areas for general maintenance, cleanliness, safety and needed repairs, replacement, and/or touch ups.
- Immediately repair or report mechanical, structural or safety issues in and around the hotel.
- Address guests issues and requests with a sense of urgency.
- Perform basic plumbing functions such as repairing faucet, toilet, shower leaks and replacing sink hardware.
- Prepare and paint/finish walls, wall coverings, ceiling surfaces, furniture or specific areas throughout.
- Performs route repairs and assist on major repairs of all hotel equipment, kitchen equipment, laundry equipment, boilers, plumbing, pool equipment and HVACs.
- Ensure proper operation of tools, housekeeping equipment and other mechanical or electrical machinery.
Houston Marriott Westchase Hotel and Pyramid Global Hospitality is looking for an experienced Front Office Manager.
This position manages the direction and administration of the Front Office and Guest Services operations to ensure guest recieve an exceptional experience while also serving as the hotel's brand and service ambassador for both guest and staff alike.
The successful candidate will possess strong communication skills, understands the importance of setting an example of excellence for team members, knows how to maintain professionalism in high-stress situations, while maximizing room revenue and occupancy.
This role requires the flexability to work with no restrictions, both AM and PM shifts, weekdays and weekends. The 5 day a week schedule will vary weekly based on business demands.
Every day is different, but you’ll mostly be:
- Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements.
- Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner.
- Keeping close contact with guests for feedback, complaints and compliments – and following it up.
- Managing, recording and resolving guest or customer complaints promptly.
- Keeping other operating departments in the loop with important guest relations matters – between the Food and Beverage, Maintenance, Housekeeping to the Front Office team.
- Maintain preparedness and implement emergency procedures when appropriate to protect the hotel guests, staff and assets.
- Issue appropriate correspondence to dissatisfied customers on behalf of the hotel to achieve satisfaction and customer loyalty.
- Handle all customer inquiries regarding hotel events, outlets, directions, local attractions, transportation, etc.
- Provide support and work directly with front office team.