The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

JOB SUMMARY:   Major Functions:  Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs.  HVAC Knowledge - A PLUS!     Experience: Must have at least three (1 ) or more years of experience in Maintenance, with a combination of Hospitality experience preferred. KEY RESPONSIBILITIES - Performs all assigned preventative maintenance work according to PM program. - Performs all assigned work requests on all electrical and mechanical equipment. - Follows specifications, blueprints, manuals and schematic drawings for installation, maintenance and repair of structure and equipment. Used hand and power tolls, precision measuring and testing devices to test, diagnose and repair equipment. - Must be able to dismantle equipment and install working parts on malfunctioning equipment. - Makes structure repairs to masonry, woodwork and furnishings, patches or replaces plaster, plasterboard, paint walls, ceilings, and trim. Cuts and lays flooring (linoleum, tile, carpet, etc.) - Maintains a log of all work performed including parts needed, and/or parts used on all work requests. Follow work order procedures. - Records utility readings and equipment readings as scheduled and maintains current period readings in maintenance office. - Clears clogged drains and replaces plumbing fixtures. Connects water supplies and drainage pipelines and performs simple wiring and maintenance repair. - Performs and/or assigns all work requests on all electrical and mechanical equipment on the property. - Remedies guest complaints within 15 minutes. Notifies Guest Services Manager or General Manager for proper follow-up if necessary. - Reports daily to the Chief Engineer on maintenance areas of concern in the hotel. - Is prepared to clean sidewalks and entrances to the hotel in case of inclement weather. - Participates in fire/emergency response team as assigned when alarm sound. - Has a thorough knowledge of emergency and life safety procedures and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Pyramid pledge. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Pyramid handbook. - Performs all other duties deemed necessary by management.

What you will have an opportunity to do:   As an Abbey Resort associate and part of the Pyramid Global Hospitality family you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceeding the expectations of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.  The Resort extends its service and hospitality to the greater lobby area and other designated areas through our Lobby Cocktail Host/Hostess program, based out of our Bar West outlet.  Bar West is positioned as an up-scale piano bar with handcrafted signature cocktails and small plates in a casual yet elegant lounge atmosphere. The Lobby Cocktail Host/Hostess plays an integral role in ensuring that each of our guests arriving to the Resort and visiting our main Lobby have exceptional and informed experience. Cocktail Host/Hostesses are responsible for positive guest interactions while serving guests in a friendly and efficient manner. They must also be knowledgeable about providing wine service and making cocktails for our guests. At all times, Cocktail Host/Hostesses are expected to be attentive to our Guests' inquiries, making them feel welcomed. The right person will show fine etiquette skills, must be passionate about food and beverage, customer service, and should thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will also have a friendly, outgoing disposition and previous experience working as a Server or Bartender in a bustling, fast-paced, fine dining restaurant setting.   Your Role: - Prepares featured cocktail and mocktail samples and any necessary display and/or service station. - Retrieves any scheduled additional menu sample items from kitchen. - Stocks and maintains designated Cocktail Host/Hostess service area and keeps organized and clean. - Genuinely greets and welcomes resort guests in the greater lobby area and/or assigned overflow areas. - Offers and serves guests a sample of featured cocktail, mocktail and/or menu sample item, ensuring guest(s) are of legal drinking age. - Places order with bartender or manager as necessary. - Clears area of glassware and any plates left behind by guests. - Promote and stay informed of current resort restaurant specials, spa amenities, and activities available to upsell the resort and answer questions. - Stay informed of current local events, shopping and attractions to inform and promote to guests. - Reports tips at the end of every shift. - Reports any guest needs or concerns to MOD and/or available Food and Beverage Leader and/or Front Office Leader for further resolution. - Required to perform other tasks and duties as assigned. - Weekends and holidays required. Scheduled hours may vary depending on business needs.   Your Environment: Controlled indoor temperatures, could experience high temperatures and high humidity or colder when cocktail hosting outdoors.  Varied lighting from dim to bright.  Varied volume levels based on guest flow to area.  Standing and walking on hard surface tile flooring, possibility for wet floors, grass, pool deck and carpet - non-slip shoes a must!

BREAKFAST / LUNCH RESTAURANT SERVER – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time breakfast / lunch servers to be part of our exceptional restaurant team.  We pay $10 per hours plus tips!  You will be impressed with the décor or our restaurant and proud to serve the exceptional offerings on our menu and breakfast buffet.  Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care.    The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!

RESTAURANT SERVER – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time breakfast / lunch servers to be part of our exceptional restaurant team.  We pay $10 per hours plus tips!  You will be impressed with the décor or our restaurant and proud to serve the exceptional offerings on our menu and breakfast buffet.  Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care.    The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  We want you to come for the job and stay for the exceptional culture and benefits.  What are you waiting for?  Apply now!

Ensure the buffet area of the main restaurant is consistently clean, stocked, and well maintained. - This is a Full Time position. - $17.00 per hour - Afternoon/Evening shift, with availability on weekends needed. Responsibilities - Clean, Stock, and organize Buffet area and stations. - Clean and maintain presentation of Market buffet equipment. - Interact with guests in an upbeat and positive manner. Qualifications - No experience required. We will train! - Positive personality! Job Category: CareersInFandB

For students currently enrolled in a Hospitality Program at a college or university. This is a paid Summer Internship program that helps students gain work experience in the Hospitality Industry. Positions offered for internships have starting pay rates of $17.00 or more per hour. Student must be able to provide their own housing and transportation. Students will have opportunities to shadow various departments of interest throughout the program. Program Details - 8-10 week program where students can gain work experience in the Hospitality Industry. - Students will work in one of the following positions: Event Set Up Attendant, Bell Person, Front Desk Agent, Culinary, Server, or a Barista. - Shadow various departments of interest during internship. Departments include: Housekeeping, Front Office, Event Planning, Restaurants... and SO MUCH MORE! - Participate in other opportunities such as classes or other intern team building activities. - The Internship Program provides opportunity for full, or part-time employment post-internship. Qualifications - Must be enrolled in a Hospitality Program at a college or university. - Must be able to provide own transportation and housing. Job Category: CareersForStudents

RESTAURANT BUS PERSON – SATURDAY & SUNDAY The DoubleTree by Hilton Manchester Downtown is seeking a part-time restaurant support team member to be part of our exceptional restaurant team.  16 and 17-year-old may apply.  This position will back up our servers by bussing tables, restocking the buffet, and running food.  The DoubleTree Manchester is part of the Pyramid family of hotels.    At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work!  Don’t miss this opportunity to be part of a growing team!  What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members.  We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees.  We want you to come for the job and stay for the benefits and exceptional culture.  What are you waiting for?  Apply now!

The Spartanburg Marriott is hiring a morning shift Barista (6am-12pm) for the Starbucks outlet. The Barista is responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers who are the reason for our business. Responsibilities - Develops enthusiastically satisfied customers all of the time. - Provides quality beverages consistently for all customers - Maintains Quality store operations - Contributes to store profitability - Takes responsibility to learn all aspects of the barista position

HOUSEKEEPERG SUPERVISOR – FULL TIME The DoubleTree by Hilton Manchester Downtown is seeking a full-time Housekeeping Supervisor to be part of our exceptional housekeeping team.  Candidates should be service-minded, energetic and can work well in a team environment.  Responsibilities include overseeing the housekeeping team, assigning opening, and closing duties, inspecting rooms and general cleaning of hotel rooms.  Working Saturdays and Sundays is a requirement.  The DoubleTree Manchester is part of the Pyramid family of hotels.    At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work!  Don’t miss this opportunity to be part of a growing team!  What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members.  We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees.  We want you to come for the job and stay for the benefits and exceptional culture.  What are you waiting for?  Apply now!

HOUSEKING HOUSE ATTENDANTS – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time house attendants to be part of our exceptional housekeeping team.  Candidates should be service minded, energetic and can work well in a team environment.  Responsibilities include assisting room attendants and responding to guest calls.  Working Saturday and Sunday is a requirement.    The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  You’ve worked for the rest, now work with the best!  What are you waiting for?  Apply now! 

To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.

As the Area Director of Sales and Marketing, you will play a pivotal role in driving revenue growth and brand recognition across multiple properties within our hotel portfolio. You will be responsible for developing and implementing strategic sales and marketing plans to maximize profitability, increase market share, and enhance customer satisfaction. This is a senior leadership position that requires a combination of strong business acumen, exceptional leadership skills, and a deep understanding of the hotel industry.  - Develop and execute comprehensive sales and marketing strategies to achieve revenue goals and drive business growth across the entire project. - Oversee the sales and marketing teams across the multiple villages of the property, providing guidance, mentorship, and support to ensure high performance and alignment with company objectives and financial targets. - Analyze market trends, competitive landscape, and customer insights to identify opportunities and recommend strategic initiatives. - Assist in establishing and defining brand standards to convey the identity of the project consistently and cohesively. - Train and develop key sales and marketing roles to ensure the project operates efficiently and meets defined targets. - Drive brand positioning and awareness through effective marketing campaigns, advertising, public relations, and digital marketing efforts. - Establish and maintain relationships with key stakeholders, including corporate clients, travel agencies, tour operators, and industry influencers. - Be able to function as the communications representative for all sales and marketing efforts between the operations team, the management company, and the asset management/ownership entity. - Collaborate with revenue management, operations, and other departments to optimize pricing, packages, and promotions to maximize revenue and occupancy. - Experience with designing and executing strategic media planning and budgets for the project and all applicable revenue producing outlets. - Monitor sales performance and financial metrics, providing regular reports and analysis to senior management. - Stay updated on industry trends, emerging technologies, and best practices, and incorporate them into the sales and marketing strategies.

We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef.  This individual must have experience working in a high-volume professional kitchen.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you! Your Role: - You will attract, retain, and motivate the best culinary talent. - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information. - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team. - You will be the example that the culinary team follows. - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation. - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency. - You will work with the culinary team to ensure prep sheets are updated and being properly used daily. - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service. - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus.

Under direction, works on a wide range of duties/tasks to assist in maintaining Resort and Golf Course as required.     ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.    -Weeding Golf Course  -Cut holes and Move Ball Markers  -Edging Bunkers, Cart Paths, Sprinklers, Signage, and Yardage Markers  -Rake Bunkers  -Pick up trash, leaves, branches, and other debris as needed  Basic knowledge of plants or willingness to learn.

This position is responsible for our banquet and catered events. We are a private corporate hotel and training center. All professional events, no weddings, proms, holiday events or other social events. - This is a Part-time or On-Call position. - $18.00 per hour flat rate guaranteed, no tips. Responsibilities - Provide guests service during events. - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpiece - Break down to include bussing tables, putting away dirty linen and centerpieces Qualifications - Food & Beverage experience preferred, but not required. - Must be able to carry large trays of food. We will train you how! Job Category: CareersInFandB

HOUSEKING HOUSE ATTENDANTS – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time house attendants to be part of our exceptional housekeeping team.  Candidates should be service minded, energetic and can work well in a team environment.  Responsibilities include assisting room attendants and responding to guest calls.  Working Saturday and Sunday is a requirement.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  You’ve worked for the rest, now work with the best!  What are you waiting for?  Apply now! 

Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.

DISHWASHER – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time dishwashers to be part of our exceptional kitchen team.  Candidates should be service-minded, energetic and can work well in a team environment.  Responsibilities include washing dishes and cleaning the kitchen.  The DoubleTree Manchester is part of the Pyramid family of hotels.    At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work!  Don’t miss this opportunity to be part of a growing team!  What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members.  We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees.  We want you to come for the job and stay for the benefits and exceptional culture.  What are you waiting for?  Apply now!

The Room Attendant creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Essential Functions: -Engage with guests to ensure their stay is going well. -Work as a team to accomplish the goal of resort/hotel cleanliness. -Keep work cart orderly and properly stocked. -Proper utilization of equipment supplies and guest amenities. -Thorough cleanliness and sanitation of assigned guest areas. -Daily changing and inspection of linens and towels, following the standards set forth in the Green Program. -Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found. -Respect for guests’ property should always be exercised. -Responsible care of equipment. -Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms. -Remain alert, courteous, and helpful to the guests and co-workers always. -Perform other related duties as requested by the Housekeeping Manager.