The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and an “exactly like nothing else” service attitude for the position of Banquets Server at the Lytle Park Hotel. This Expert is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.   The primary responsibilities of the Banquets Server at the Lytle Park Hotel include but are not limited to: - Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware. - Attend pre-shift meetings before events to learn function particulars, including guest and hotel expectations, guest counts, menu offerings, VIPS and all other pertinent information - Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage according to the steps of service that the Banquet Manager communicates for the function to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"

As a Cambria Night Auditor, you will be responsible for: - Giving our guests the best hospitality experience they can have by: processing credit card transactions and other (restaurant, events, lounge) for the day - Handling phone system, transferring calls, reservations, etc. - Verifying, balance and reviewing hotel room availability - Performing Check-in and Check-out procedures - Administering guest payment policies and looking for errors from the day shifts - Preparing folios for the morning departing guests - Marinating overall lobby - Being versed in all hotel emergency procedures

The Four Points by Sheraton Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently seeking friendly and service oriented individuals to greet and check in hotel guests at the front desk during the afternoon/PM (3-11 pm) shift.   The front desk agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of their stay.

We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".  

Responsible for providing a high level of guest service while interacting with members through teaching classes and promoting programs. Teaching a safe and effective class is the Group Instructor’s primary responsibility.   Classes include:  - Inferno Hot Pilates  - Strength Training - Yoga  - Tabata  - Dance/Zumba - Cardio  - Tai Chi - Barre Fusion  - Cycle - Beats & Power  - Aqua Aerobics - Strength & Core  - TRX  - Barbell Medicine

The AC Hotel Upper Deck is hiring a Busser for our weekend shifts. This position would be responsible for: - Set up and clear tables, stock all service stations, and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and wipe down tables and chairs. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from Upper Deck to dishwashing area for proper cleaning. - Run dishes through the dishwasher, following proper protocol.  - Follow opening & closing side work sheet for Busser position.   

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Maestro systems is a plus but not required. 

As a Bartender at Primero Cantina, you will have the opportunity to mix, garnish and serve alcoholic and non-alcoholic drinks, according to company specifications, to guests at the bar and in the restaurant. You will ensure that the bar is stocked and cleaned while always providing friendly and attentive service. As Bartender at Primero Cantina, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

Functions as the leader of the property’s sales and marketing team. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.

The Pastry Cook will assists the Pastry Chef in heavy production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.     The Pastry Cook is responsible for the preparation of all cakes, pies, muffin, brioche and pastries of all types in accordance with the standards of quality set by the Pastry Chef.

Hotel Front Desk Supervisor Doubletree by Hilton Orlando Downtown We offer: - Competitive Wages - Health Dental & Vision insurance - Company Paid Life & AD&D Insurance - Disability insurance - Paid Time Off (PTO) - PTO Cash Out Option - 7 Paid Holidays - 401(k) matching - Health Savings Account plan - Tuition Reimbursement - Associate Referral Bonus - Quarterly Bonus Program for all employees - Employee assistance program - Hotel Room Discounts Worldwide - Free Parking - Advancement Opportunities across a portfolio of over 230 hotels representing all major Brands Our Hotel Front Desk Supervisor leads the effortless and seamless movement of guests in and out of the hotel while ensuring the Front Office team  provides exceptional levels of guest service to provide the best possible guest experience.  -  Directly supervises hourly employees in the Front Office. Responsibilities include assisting with training employees, planning, assigning, and directing work, addressing complaints and resolving problems, and other requested tasks. - Greets, registers, and assigns rooms to guests following established check-in/check-out procedures. - Completes AM and/or PM checklist to include bucket check, credit report, discrepancy room report, due outs, blocking, pre-registration, shift closings, and turndown. - Issues room keys and, follows room key procedures. - Answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment and travel directions. - Makes and confirms reservations. - Posts charges such as room, food, liquor, or telephone to ledger. - Makes restaurant, transportation or entertainment reservations and arranges for tours. - Utilizes Front Office and Reservations computer systems. - Trained to cover Night Audit as needed. - Informs and follows property emergency procedures. - Follows sell out procedures and relocates guests as necessary. - Ensures computer systems and all related interfaces are functioning properly. - Assists with shift coverage in the event of business needs to ensure guest service is not compromised; open scheduling availability is required for this purpose. - Performs other tasks as assigned by managers.

JOB OVERVIEW:  Manage all aspects of the Front Office areas which may include but is not limited to guest registration, bell services, concierge services, telephone services and guest services to ensure guest satisfaction and maximize hotel profitability.  Adhere to all hotel standards and desk merchandising.      DUTIES AND RESPONSIBILITIES: - Manage the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. - Ensure all staff is properly trained on systems, security and cash handling procedures and service standards and have the tools and equipment needed to effectively carry out their job functions. - Ensure guests receive prompt professional attention and personal recognition. Ensure guests are greeted upon arrival.  Respond appropriately to guest complaints.  Implement appropriate service recovery gestures in order to ensure total guest satisfactions. - Schedule and regularly conduct routine inspections of the Front Office and public areas to ensure the appearance of such areas reflects highly on the property. - Creating and implementing action plans to correct deficiencies. - Monitor and controlling labor costs and expenses, and achieving revenue and profitability goals. - Maintain procedures for security of monies, credit and financial transactions and guest security. Check billing instructions and guest credit for compliance with hotel credit policy. - Train appropriate staff on procedures to serve as a central communications point during emergency/crisis situations. - Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping and Maintenance. - Interact with outside contacts: - Guests to ensure total satisfaction - Regulatory agencies regarding safety and emergency matters - Other contacts as needed (professional organizations, community groups, local media) - May serve as “manager on duty” as required. - Perform other duties as assigned including assisting line staff with their job functions during peak periods. - Payroll administration - Follow the principles of CARE and the Four Disciplines of Associate Success  

JOB SUMMARY We are looking for a talented Social Media Coordinator to create and maintain a strong online presence for our company. Your role is to implement online marketing strategies through social media accounts. As a Social Media Coordinator, you will develop original content and suggest creative ways to attract more customers and promote our brand. Ultimately, you should be able to increase web traffic and customer engagement metrics aligned with broader marketing strategies.   This role will work in close collaboration with the Regional Director of Sales and Marketing Manager to increase visibility, relevance, community engagement, and overall patronage of the hotel through effective, strategic and consistent marketing efforts.   If you are a tech-savvy professional with an interest in communicating with clients through online channels, we would like to meet you!   CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Marketing, Communications, Design, Hospitality, Business or equivalent experience is recommended.   KEY RESPONSIBILITIES The primary responsibilities for the Social Media Coordinator will include but are not limited to: - Develop social media strategies in conjunction with Regional Director of Sales and Marketing, Director of Food & Beverage and Marketing Manager - Independently capture, shoot, edit and publish multimedia content under tight deadlines. - Oversee social media accounts’ layout - Design posts to sustain curiosity and create buzz around our urban resort and various elements/experiences - Develop an optimal posting schedule, considering web traffic and customer engagement metrics - Facilitate online conversations with customers and respond to queries - Engage with a broad range of events and activations both on and off property - Train co-workers to use social media in a cohesive and beneficial way - Ensure that the representation of the hotel’s brands (food/beverage, HOME at Rowes Wharf, health club, etc.) are consistent and present throughout all online mediums (websites, third-party online presence, and social networking channels) - Cultivate new communities and manage branded online communities on behalf of the hotel using Facebook, Instagram, Threads, Pinterest, TikTok, and YouTube while staying up to date with changes in all social platforms ensuring maximum effectiveness - Create and implement innovative social media campaigns with proven ROI results - Create monthly reports to track the success of campaigns - Builds, updates, and audits content for hotel, restaurant, and Boston Food & Wine Festival websites - Report and respond to online reviews and feedback from guests - Research audience preferences and discover current trends - Suggest new ways to attract prospective customers, like promotions and competitions - Assist with creation and implementation of Summer in the City/Boston Wine Festival collateral including but not limited to vitrines, brochures, check stuffers, cards, and flag - Write blog posts and create newsletters promoting the hotel and city attractions - Work closely with all departments to develop new ideas and fully promote all in-house outlet events     JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: - Proven work experience as a Social Media Coordinator - Must be self-directed, motivated and demonstrate exceptional customer service, analytical thinking, and interpersonal skills - Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources - Expertise in multiple social media platforms - Proficiency in graphic design software such as Adobe Create Suite including InDesign, Photoshop and Illustrator, as well as Canva - Ability to deliver creative content (text, photography and video) - In-depth knowledge of SEO, keyword research and GA4 - Familiarity with online marketing strategies and marketing channels - Ability to grasp future trends in digital technologies and act proactively - Skilled writer, experienced in writing compelling social content - Excellent communication skills - Multitasking and analytical skills - Demonstrate ability to work cohesively with a team - Create monthly reports to track the success of campaigns - Must be comfortable engaging in-person with guests, models, and other hotel employees to capture on property and community photography and videography in natural and authentic ways - Maintain high standards of personal appearance and grooming - Perform other duties as assigned by management - Some nights and weekends will be required     The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.     

Prepares and garnishes cold meats, fish, and poultry dishes; prepares appetizers, hors d'oeuvres, relishes, and salad dressings; may prepare cold sauces, pickles, meat jellies and meat stuffing's. Assists in the supervision and training of and works with Pantry workers. 

We are looking for a highly motivated, and customer focused to join our team as a Food and Beverage Attendant!  This role is responsible for assisting guests at our food and beverage outlet with taking orders, preparing beverages and food items, selling items over the counter and simply engaging with guests.  This person will be need be detail oriented, great communication skills and will work with the Point-of-Sale system regularly.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintain a great relationship with all guests and members of the team - Be a master of the POS system - Be highly organized to maintain control and timeliness in closing out all guest checks - Maintain a cash bank - Be willing to jump in where needed to assist in delivering top service levels - Responsible for the knowledge and promotion of all menus and items offered - Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift. - Responsible for keeping area clean and stocked. FOH and BOH inventory - Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver - Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. - Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.

SUMMARY Performs preventative maintenance and emergency repairs throughout Red Mountain Resort in order to keep the property safe and in excellent repair.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Repair tasks as assigned, using general repair skills such as painting, filter replacement, light bulb replacement and repairs that require hand tools. - Troubleshoots repair needs. May be called upon to research electrical, plumbing, HVAC, IT systems, telephone system issues, that may require a simple reset or eventually a contractor to resolve. - Will move furniture in guest rooms, public spaces and banquet areas. - Cleans outdoor furniture, pool decks, sidewalks, vans and resort areas. - Expected to keep workspace clean and orderly. - Performs duties in a safe manner as trained. - Maintain and regulate chemicals in pools. - Deliver luggage to and from guest rooms as needed. - Transport guests as needed. - Assist other departments with their requests. - Demonstrate proficiency in Red Mountain Gold Star Standards. - Other duties may be assigned.    

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role:   - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information - Be knowledgeable of all emergency procedures and policies - Maintain house bank - Communicate all pertinent information to manager on duty - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds - Assist other departments as needed   Qualifications: - High school diploma or equivalent - A strong desire to make a positive impact on other people - An outgoing and engaging personality - Excellent computer skills - Excellent verbal and written communication skills - Excellent listening and problem solving skills - Ability to work in a fast-paced setting - Ability to stand for the duration of the shift - Must be available to work various shifts including weekends and holidays

As a Bartender at Grille 254, you will have the opportunity to mix, garnish and serve alcoholic and non-alcoholic drinks, according to company specifications, to guests at the bar and in the restaurant. You will ensure that the bar is stocked and cleaned while always providing friendly and attentive service. As Bartender at Grille 254, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.   Responsibilities: As a Maintenance Technician, you will play a crucial role in maintaining our hotel to the high-quality standards of Marriott and Pyramid Global Hospitality.   - Responding to guest repair requests promptly and efficiently. - Communicating with guests and customers to resolve maintenance issues independently. - Performing preventive maintenance on tools and equipment, including cleaning and lubrication. - Visually inspecting tools, equipment, or machines. - Bring equipment (e.g., tools, radio) as needed. - Identifying, locating, and operating all shut-off valves for equipment and buildings. - Maintaining maintenance inventory and requisitioning parts and supplies as necessary. - Communicating daily activities and problems with other shifts using approved communication programs and standards. - Troubleshooting and performing basic repairs on various equipment and systems, including plumbing, electrical, and HVAC. - Conducting surface preparation and painting, minor drywall and wood trim repairs, light bulb and A/C filter replacements, and ensuring thorough cleanup of work areas. - Implementing the Lockout/Tagout system as required by SOP before performing maintenance work. - Demonstrating working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems. - Repairing or replacing PVC copper pipes as needed, including soldering. - Training and mentoring other technicians. - Contacting and directing contractors in the absence of the Chief Engineer. - Adhering to all company safety and security policies and procedures. - Providing excellent guest service and assistance. - Performing other reasonable job duties as assigned. - Ability to communicate clearly and professionally with others. - Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and perform heavier lifting or movement tasks with assistance. - Ability to navigate stairs, service ramps, and ladders. - Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping. - Ability to use computers to enter and locate work-related information.     Opportunity for Growth: This position has the potential for growth as Room Attendants have the opportunity to become self-inspectors. As you demonstrate your skills and commitment, you can elevate your role within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth. Our Values: - People First: We cherish a team that thrives on diversity, talent, and passion, working together with mutual respect. - Integrity: We uphold honesty and accountability in our actions, fostering trust among ourselves and our colleagues. - Excellence: We exceed expectations through dedication, hard work, and innovative thinking. Our Purpose: Creating Value for All We strive to create value for our associates, guests, owners, and communities through our dedicated efforts. Our Vision: We envision an inspired community of forward-thinking professionals committed to enhancing hospitality for associates, guests, and partners. Benefits: As a part of the Pyramid Global family, you'll enjoy a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance