The Ski Valet is responsible for creating a memorable experience for guests. They provide prompt and courteous service and familiarize the guests with essential r services and activities. Ski Valets will assist guests with their winter sports equipment and ensure a smooth skiing experience. They are responsible for tending to immediate guest needs and answering resort questions.
Job Responsibilities (but not limited to):
- Assist and greet guests in storage and retrieval of snow sports equipment
- Deliver excellent guest service
- Label Guest equipment for tracking and processing.
- Multi-task, with a strong attention to detail
- Offer guests local insight on mountain conditions, weather, ski trails, lift access points and dining option on property and around mountain
- Maintain the work area for appearance, organization, and operational effectiveness.
- Store guest Skis/Poles, boots and Ski bags upon request
- Answers guest questions about local area including shops, restaurants, Ski Mountains, and hotel.
- Work well with other departments to exceed guest expectations and perform tasks in a thorough and efficient manner.
- Perform special projects and other responsibilities as assigned. Assist other departments as appropriate to ensure a memorable guest experience.
- Ensure awareness and compliance to all company safety and security policies and procedures.
- Ensure employee and guest safety by proper training and maintenance of equipment and work area
- Maintain control in a high stress, fast paced environment ensuring guest expectations are met/exceeded
Qualifications:
- Maintain a working knowledge of products and trends within the industry
- Previous snow sport industry experience - preferred
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English required
- Commitment to exceptional customer service
- Multi-task, with a strong attention to detail
- Ability to work a flexible schedule; including nights, holidays and weekends required
What are YOTEL people like?
- Pro-active with a ‘can do’ positive attitude
- Likes to be busy, always looking for the next task or goal to achieve
- Great attention to detail in everything that they do
- Sociable and confident with each other and our guests
- Friendly, warm, and welcoming always
- Professional in their outlook, taking pride in their appearance, performance, and reputation
- Takes responsibility for their actions and those of the wider team
- Like to own problems and find solutions for the benefit of the guests and teams alike
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Marriott Phoenix Chandler Hotel.
This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.
CANDIDATE PROFILE
This is a full-time role, candidates must have flexible mormings and weekend availability to fulfill this role.
KEY RESPONSIBILITIES
The primary responsibilities for the Cook include but are not limited to:
- Completes daily prep responsibilities and sets line for service.
- Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest.
- Check the quality of the food as it arrives in the kitchen and informs the Chef of damage product. Properly labels, dates, storage of all food.
- Maintains work area in a safe and sanitary manner, and reports safety issues.
- Maintains high standards of food preparation in a timely fashion while performing multi tasks.
- Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation.
- Continuously looks for ways to increase productivity.
- Handles food and rotates it according to established procedures, including cooking and cooling temperatures.
- Utilizes proper and safe knife skills.
- Order food requisitions with collaboration of Chef according to business.
- Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests.
- Maintains a full line of communication with supervisors.
- Performs any other tasks as assigned by Chef and assists in any area needed.
Located steps from the Village hub, at the center of one of North America’s largest four-season playgrounds, YOTELPAD Canyons Village, Park City, provides its independent, travel-savvy guests with everything they need and nothing they don’t. YOTEL uses cutting edge design and construction techniques to build hotels with small but perfectly - formed rooms for people who appreciate quality but don’t need the fuss of a traditional luxury hotel.
Our residences are one giant leap for Park City. As a destination base for the vast experience at Park City Mountain, it is being transformed with a masterplan of new shops, restaurants, and gathering places. With both village and mountain at your doorstep, there’s lots to do, from dining and shopping to downhill and cross-country skiing, boarding, snowshoe tours, and winter ziplining. In spring, summer, and fall, enjoy mountain biking, hiking, or golfing.
JOIN OUR CREW! We are seeking qualified, experienced Front Desk Agents for YOTELPAD. Canyons Village, Park City.
We understand that it is important that our guests and YOTEL Crew Members are safe and assured, therefore, we have implemented operation #SmartStay; a package of measures, resources and training that’s being rolled out at
every one of our hotels worldwide.
The Mission Control Agent greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet our high standards of quality.
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed.
Loma de Vida Spa & Wellness is a secluded sanctuary immersed in nature and situated on one of the highest points in San Antonio with breathtaking views of the Texas sky. The spa invokes the spirit of the Hill Country and Texas to inspire traditional spa offerings (massages, facials), signature experiences indigenous to the area, and results-orientated services integrating technology and nature to create a true sense of balanced well-being.
The Spa Concierge at Loma de Vida is an integral member of the team that creates distinctively different and authentic experiences for our guests. The Spa Concierge is responsible for the checking in and out of guests, scheduling of appointments, greeting and escorting guests to treatment areas, all while providing information concerning Spa facilities, retail, amenities, and treatments.
Additionally, the Spa Concierge supports the Spa Attendants in the maintenance of all guest amenity areas of the spa.
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will be escorting and orienting the guest to the front desk for check-in.
- You will park and retrieve guests vehicles as requested
- Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
- You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just “the norm".
We are looking for a highly motivated individuals to join our Guest Services team as a Door Person/Valet Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
In addition, because this position may involve valet parking duties the person in this position must meet the driving criteria for approved drivers:
- Must possess valid state driver’s license, not expired, or suspended and with no pending Failures to Appear (FTA).
- Cannot have a major violation on their driving record, no more than one at fault accident of any type in the last three years, and no more than two moving violations in the last three years.
- Excellent driving skills
- Must be able to operate both manual and automatic transmission vehicles.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will be escorting and orienting the guest to the front desk for check-in.
- You will park and retrieve guests vehicles as requested
- Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
- You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just “the norm".
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
The Front Desk Agent will:
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
- Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
- Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Summon bell-staff assistance to escort guests to their rooms as appropriate.
- Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order.
- Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
- Use the photocopier to make copies of items as required.
- File registration cards in room number order.
- Retrieve registration cards from the files for each check out.
- Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to stand and move throughout front office and continuously perform essential job functions.
- Ability to read, listen and communicate effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Experience with Galaxy systems is a plus but not required.
The Busser is responsible for clearing and resetting tables as well as assisting food servers in providing exceptional service to guests. S/he assists with clearing tables, refilling water, serving bread, and restocking clean plates, silverware, and glassware. The Busser will assist to maintain the Resort Standards.
The Busser shall strive to provide exceptional service to both internal and external guests at all times, They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Assist the servers in maintaining clean available tables for arriving guests
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
JOB OVERVIEW: The Executive Meetings Manager is responsible for selling and servicing group room catering business from all
markets regions. Meet and exceed expected revenue goals set for on a monthly, quarterly basis while maintaining strong clients relationships.
DUTIES AND RESPONSIBILITIES:
- Duties also include selling group rooms and working with catering to sell food and beverages services to customer groups,
Managing accounts, conducting site inspections, soliciting and generating new and repeat business. Responsibilities also include event detailing, preparing group briefs, and working with operations staff to ensure high level of customer satisfaction.
- Will also participate in sales and other staff meetings. Also works as a team member with sales and catering staff in close contact with assigned Administrative Assistant and other support staff.
- Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
- Work with other departments within hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings
- Develop/maintain knowledge of market trends, competition and customers.
- Professionally represent y the hotel in community and industry organizations and events.
- Participate as team player with all departments.
- Assist with reports and/or competition data collection.
- Follow the principles of CARE and the Four Description of Associate Success.
JOB OVERVIEW: Responsible for determining marketing initiatives and ensuring the profitability of the hotel’s group business.
Provides motivational leadership for sales staff representing State/Regional Association, SMERF and Sports, Express Meetings, Corporate and Government, and Corporate Group Tour market segments.
Will have personal booking goals. Requires 3 years previous experience in a group sales management capacity, directing a sales team to maximize revenue potential.
Positions reporting to this position may include:
Senior Sales Manager, Sales Manager Marketing Manager, Sales Administrator, Administrative Assistant, Executive Meetings Manager
DUTIES AND RESPONSIBILITIES:
- Total room, banquet, catering, and room rental revenue streams.
- Participate in development of yield strategies.
- Directs the overall solicitation efforts of the sales, catering, & revenue management teams in a manner consistent with established standards and policies
- Develop and continually enhance relationships with internal and external customers, industry/community, organizations, peers, professional associations, and media.
- Additional responsibilities include hiring off staff, training, managing, and coaching.
- Discipline subject matter experts to ensure appropriate brand building and asset growth focusing on the following:
- Deliver on the Brand Personality and Brand Promise
- Hands on leadership of team - must demonstrate ability to lead a team and direct and hold accountable accordingly. Must have experience in the development of Business Travel, Group tour market
- Actively participates in community relations.
KEY RESPONSIBILITIES
The primary responsibilities for the Steward include but are not limited to:
- Handles and washes all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff.
- Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers.
- Stores the above listed items in a neat and organized manner, always storing items in their assigned areas.
- Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff.
- Cleans all trashcans and returning of them to the proper areas of the kitchens.
- Cleans all dish machines on a weekly basis.
- Cleans kitchen equipment as required by the Executive Steward.
- Cleans all floors throughout the culinary departments and the mats used in these areas.
- Disposes of broken glassware and dishes.
- Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events.
- Ensures all walls and ceilings are clean at all times
- Follows checklist duties and responsibilities given by management and supervisors.
- Arrives for work on time and in proper uniform.
We are looking for a dedicated and enthusiastic Night Cleaner to join our team! As a Night Cleaner, you will be responsible for providing a clean and sanitary environment for all staff and customers. You will be responsible for nightly cleaning duties such as dusting, vacuuming, mopping, sanitizing bathrooms, and emptying trash. This is a great opportunity for someone who is detail-oriented and has a passion for keeping a clean and tidy environment. If you take pride in your work and have an eye for detail, we would love to have you on our team!
Job Responsibilities
- Sweep, mop, vacuum, and clean all hard surface floors
- Empty trash containers, replace liners, and transport trash to designated disposal area
- Dust and polish furniture • Clean and sanitize restrooms, showers, and locker rooms
- Restock restrooms with supplies such as soap, towels, and toilet paper
- Wash windows and surfaces • Clean and detail kitchens and break rooms
- Maintain and clean all equipment in accordance with safety guidelines
- Report any necessary repairs or hazards • Ensure a safe and clean working environment at all times
Duties include expediting requests from guest for valet parking services. Parks and retrieves cars for guests. Requires good driving record/history, valid Indiana driver's license, good communication and guest-services skills, and flexible work schedule. Previous experience a plus!
The Regional Vice President of Revenue Strategy is a key executive role responsible for overseeing revenue generation and profitability of a cluster of Independent Luxury & Lifestyle hotels in the East Region. The position involves working closely with the hotel management teams to develop and execute effective revenue management strategies that drive revenue growth, improve market share, and enhance profitability.
Key responsibilities for this role may include:
- Developing and implementing revenue management strategies and tactics for each property in the cluster, utilizing data-driven analysis, pricing tools, and market intelligence to optimize revenue and occupancy levels.
- Conducting ongoing analysis of demand patterns, market trends, and competitive pricing to identify revenue opportunities and recommend changes to pricing and distribution strategies.
- Developing and implementing sales and marketing initiatives to drive revenue growth, including group sales, direct marketing, and online distribution.
- Providing leadership and guidance to hotel management teams, ensuring they are aligned with revenue goals and strategies.
- Collaborating with other departments, such as finance, marketing, and operations, to ensure revenue management efforts are integrated across the organization.
- Establishing and maintaining relationships with third-party vendors and partners, such as online travel agencies and revenue management software providers, to leverage industry expertise and technology to maximize revenue opportunities.
- Overseeing the implementation of revenue management technology and processes to ensure optimal pricing and inventory controls are in place.
- Conducting regular performance reviews and analysis to evaluate revenue performance and identify opportunities for improvement.
Serves as primary supervisory member of a team responsible for the operation and maintenance of the campground and gate areas, including staffing, and campground reservations, Maestro records, resort guest registration and satisfaction, and general upkeep and maintenance of these areas. This position ensures that all operations are handled in an efficient and effective manner. Assists Outdoor Services Manager in development of long- and short-term goals, employee development, budget, purchasing, and training.
- Must be well groomed, with nametag on at all times while working on the property.
- Must be well-mannered, display helpful attitude, greet guests when encountered show appreciation to the guest for being at the Campground and Resort, show willingness to always help guests.
- Supervises, coordinates, and participates in all activities related to the campground and front gate. Develops schedules and ensures adequate coverage of area based on business levels. Participates in these activities, to include, working counters, renting sites, input of reservations, custodial work, etc. Train and develop employees in all areas of the operation. Operates within the set policies of the Resort.
- Maintains adequate inventories, requisitions for and orders appropriate stock levels for materials needed by this operation, i.e. cleaning supplies, uniforms, firewood, paper products, etc. Maintain effective cost controls in these areas.
- Coordinates all aspects of the campground and gate operations, including checklists, pricing opportunities, packages, light custodial and maintenance work, and maintenance contract.
- Maintains accurate records of all guest transactions. Manages monetary transactions and provides accurate back-up to Accounting department.
- Write letters, reports, and correspondence to patrons, as needed. Ensures that all documentation pertaining to these areas is correct and meets resort standards prior to publication.
- Inspects all areas of responsibility to ensure that area is a clean and safe environment. Maintains daily logs for inspections. This includes all facilities within the campground and pavilion areas.
- Plan and keep cost records. Establish budget controls to ensure profitable operations. Reviews monthly P&L statements with department manager and comments on operations. Maintains usage statistics. Provide input on yearly budget and 30-60-90 day forecast.
- Assists in the development of long- and short-term goals. Provides input on progress of attaining these goals. Makes recommendations to improve operations. Makes in-field adjustments to daily assignments. Reviews campground and gate specific conditions daily and adjusts operations accordingly.
- Participates in interview, review, and discipline processes. Initiates review processes for all employees. Initiates disciplinary processes and presents to the Outdoor Services Manager. Reviews time edits and makes changes, as needed. Holds daily, weekly, and monthly meetings as needed to keep staff informed. Works within current resort HR policies.
- Devises and implements programs to increase customer quality and service.
- Participates in appropriate meeting relating to this department. This includes weekly resort staff meeting, Outdoor Services management meeting, safety meetings, CEO meetings, and special event discussions.
- Develop and maintain campground, and Welcome Gate historical data.
- Performs light custodial operations on grounds and buildings, i.e. cleaning and stocking restrooms/bath houses, sweeping stones from paths, trash collection, mopping floors, etc. Uses mops and brooms.
- Implement coordination within the campground and their interfaces with all other departments.
- Reports problems encountered on site to Outdoor Services Manager immediately. Takes appropriate steps to address emergency situations.
MARGINAL FUNCTIONS:
- To assist other departments as required.
- Will perform additional duties as requested by the Director of Rooms or the General Manager.
TYPICAL SCHEDULE:
Due to the seasonal nature of this job, there are significant variations that occur to this schedule based on staffing levels, business levels, special events, holidays, weather conditions, etc. You will be expected to be flexible relating to these special circumstances. Changes may be with or without notice.
Operating hours: Operating hours for the gate are from 7:00am to 10:pm daily. The hours of operations may change based on occupancy forecasts for both the lodge and campground. This understanding will be exercised in our Out of Season months.
The expectation of this position is to have flexibility to ensure all hours of operations are met and successful.
ENVIRONMENT: In and outdoors setting, sun, heat, cold, snow, and rain possible. Works in a variety of weather conditions.
Perform Basic Manicure functions in Spa Environment.
We are looking for someone who loves coffee service, is highly motivated, and customer focused to join our team as a Marketplace Barista! This individual needs to be highly organized, loves numbers and very detailed. They will be working closely with different members of our team and guests from all different places, so they will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Maintain a great relationship with all members of the team
- Be highly organized to maintain control and timeliness in closing out all guest checks
- Maintain a cash bank
- Be willing to jump in where needed to assist in delivering top service levels
- Promotes breakfast buffet, lunch, and dinner menu. Responsible for the knowledge of all menus and items offered in grab and go section. Memorize product locations throughout the store and be able to direct customers or make suggestions.
- Sets up Grab and Go. Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift.
- Responsible for keeping area clean and stocked.
- Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
- Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
- Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
We are looking for someone who loves coffee service, is highly motivated, and customer focused to join our team as a Marketplace Barista! This individual needs to be highly organized, loves numbers and very detailed. They will be working closely with different members of our team and guests from all different places, so they will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Maintain a great relationship with all members of the team
- Be highly organized to maintain control and timeliness in closing out all guest checks
- Maintain a cash bank
- Be willing to jump in where needed to assist in delivering top service levels
- Promotes breakfast buffet, lunch, and dinner menu. Responsible for the knowledge of all menus and items offered in grab and go section. Memorize product locations throughout the store and be able to direct customers or make suggestions.
- Sets up Grab and Go. Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift.
- Responsible for keeping area clean and stocked.
- Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge).
- Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation.
- Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
- Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Every plate has the potential to create a memory that lasts a lifetime for guests. To deliver all this and more, we’re looking for Line Cooks with a passion for presentation, dedication to flavor, and drive to attainhigh standards from your station, to table, and beyond. Our Line Cooks are the heart of our kitchen and we are looking for individuals who have a desire to learn and grow ona new venture.
Every day is different, but you’ll mostly be:
- Running the day-to-day operation of assigned station(s) in the kitchen.
- Executing and maintaining all mise en place needed for assigned station(s).
- Adhering to recipe standards and plate presentation ensuring the utmost attention to detail.
- Taking ownership of your workstation – pars are maintained, equipment spotless and well functioning,an attention to minimizing waste of product.
- Communicating closely with our Chef leadership, including Sous Chefs up to the Executive Chef.
- Being cleaner than clean to meet or exceed local cleanliness and hygiene laws.
- Responsible for end-of-shift/service cleaning and other kitchen duties as needed.
- Taking on other ad-hoc duties like a true team player.