The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively.
Duties include:
- Responsible for motivating and managing a team of front and back of the house food and beverage management.
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Participate in total hotel management as a member of the Hotel Executive Committee
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect brand service standards and procedures
The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives.
The General Manager:
- Directs the total operation of the hotel to maintain established cost and quality standards.
- Attains projected revenue and profit levels.
- Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets.
- Develops and updates the hotel business plan and monitors financial performance.
- Administers company policy and procedures.
- Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".
The Cleveland Marriott East looking for excited applicants who are passionate about customer service to apply for our PM (3-11pm) Public Space-Lobby Attendant position.
This position would be responsible for the following responsibilities.
- Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards as well as safety and security rules and regulations to ensure guest satisfaction.
- Remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
- Respond to guests requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Thoroughly clean all public areas.
- Thoroughly dust all furniture, pictures and shelves in public areas.
- Thoroughly clean and polish all surfaces.
- Thoroughly clean all elevators and elevator tracks.
- Empty trash in public areas.
- Respond to guest questions, providing guest assistance, directions and information as requested.
Let your Engineering career take off with us!
We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of Hilton and Pyramid Global Hospitality .
The Maintenance Technician will respond to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.
Essential Duties & Responsibilities:
- Troubleshoot and perform basic repair on basic equipment (e.g., small pump and motor replacement), plumbing (e.g., mixing valve trouble shooting and sink repair or replacement unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
- Program TV's and perform general housekeeping and engineering-related duties.
- Must handle surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
- Use the Lockout/Tag out system in required SOP before performing any related maintenance work.
- Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs.
- Repair or replace PVC copper pipe (including soldering) as needed.
- Display the ability to train and mentor other technicians.
- Display the ability to contact and direct contractors in the absence of Chief Engineer.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Perform other reasonable job duties as requested.
- Adhere to quality expectations and standards.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Other duries as assigned.
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of In-Room Dining Server. This Expert is responsible for ensuring that all guests have the highest quality In-Room Dining experience possible, while serving the guest in a Five Star manner. The Expert will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments.
The primary responsibilities for the In-Room Dining Server will include but are not limited to:
- Full knowledge and descriptions of all menu items, including all beverage offerings and assisting with recommendations, including knowledge of service times.
- This position will at times be responsible for answering incoming calls, utilizing the guest name, and assisting with taking guest orders, to include room number, number of persons dining and quoting delivery time.
- Responsible for set-up, delivery and following proper standards and steps of service according to standards, including guest name usage.
- Close all checks in accordance with payment method and following check closing procedures.
- Retrieve all In-Room Dining trays and tables from guest hallways and ensure all used items are properly retrieved.
- Complete all side work duties prior to completing shift.
- Stock all supplies and Food & Beverage items in the In-Room Dining station.
- Communicate with management any supply needs and resolution of any issues that arose throughout the shift.
- Provide the highest service standards possible to all guests.
- Maintain the cleanliness of the In-Room Dining stations.
- Meet and exceed all guest request and expectations with an “exactly like nothing else” attitude.
- Adhering to the proper cash handling procedure including tip reporting and due backs.
- Complete other tasks and duties assigned by the Manager.
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Lytle Park Hotel. This Expert will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.
The primary responsibilities for the Cook include but are not limited to:
- Completes daily prep responsibilities and sets line for service.
- Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest.
- Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food.
- Maintains work area in a safe and sanitary manner, and reports safety issues.
- Maintains high standards of food preparation in a timely fashion while performing multi tasks.
- Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation.
- Continuously looks for ways to increase productivity.
- Handles food and rotates it according to established procedures, including cooking and cooling temperatures.
- Utilizes proper and safe knife skills.
- Order food requisitions with collaboration of Sous Chef according to business.
- Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests.
- Maintains a full line of communication with supervisors.
- Performs any other tasks as assigned by Sous Chef and assists in any area needed.
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a skilled, committed and passionate hospitality professional for the position of Food Runner at the Lytle Park Hotel. This Expert is responsible for the cleanliness of the dining room area. Assists in any other area of the dining room and hotel as directed.
The primary responsibilities for the Food Runner include but are not limited to:
- Run food to table in a timely and efficient manner.
- Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction.
- Quickly clear dirty table settings and prepare table for resetting.
- Promptly and consistently reset all service-ware as prescribed.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
- Practice "Teamwork" and "Clean as you go" policies.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
- Attend monthly departmental meetings.
- Follow proper standards and etiquette for room service deliveries.
- Memorize table numbers and seat numbers of the dining room and bar.
- Follow opening & closing side work sheet for food runner position
- Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card.
- Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook.
- Performs all other duties deemed necessary by management.
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Cocktail Server. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.
The primary responsibilities for the Cocktail Server will include but are not limited to:
- Greets and seats guests in alternating sections of the restaurant as quickly as possible, presents them with menus, makes meal suggestions and appropriate wine selections and answers questions regarding meal preparation.
- Takes order and presents check to the cook. Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Balances all checks and completes closing paperwork at the end of the shift.
- Serves order as soon as ready in a professional and pleasant manner. Makes sure proper garnish is on plate before serving. Presents check to guest for payment.
- Continuously checks on the needs of guests in entire restaurant, bussing tables, and pouring beverages. Responds in a proactive manner to any guest concerns to ensure satisfaction.
- Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day.
- Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by manager. Practices “clean as you go” method, and sanitation standards.
- Reports all tips received on a daily basis and records them on a tip declaration sheet.
- Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents.
- Assists with room service, bartender and lounge duties as necessary.
- Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
- Provides the highest quality of service to guests at all times and practices each item on the Winegardner& Hammons Hotel Group pledge card.
- Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner& Hammons Hotel Group handbook.
- Performs all other duties deemed necessary by management.
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service to others. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest. We strive to run a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
Hilton Garden Inn Airport Area
Summary:
Diagnose and provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
ESSENTIAL FUNCTIONS:
- Implement and handle preventative maintenance of all equipment and update appropriate logs.
- Diagnose and handle all repairs of equipment including motors, starters, breakers, chillers and associated equipment throughout the entire building.
- Work harmoniously and professionally with co-workers and supervisors.
- Respond to guest calls regarding maintenance of rooms and equipment in rooms or public area in a timely manner.
- Respond to all emergency conditions such as fires, power failures, etc.
- Clean all stations in Engineering, grease traps, plumbing stoppages and maintain an organized department and hotel.
- Supervise the team and assist where necessary in the absence of the Director of Engineering.
NON-ESSENTIAL FUNCTIONS:
- Install or relocate any additional equipment or existing equipment when necessary.
- Assist with energy conservation programs in the hotel.
- Install electrical and mechanical systems for renovations, outlet additions and associated equipment and provide electrical set ups for exhibits including maintenance of those set-ups.
Let your Hospitality career take off with us!
We have just increased our hourly rate to provide YOU a higher base rate of pay.
Our vision is to fill the earth with the light and warmth of hospitality. If you believe in this vision please apply so that we can get you scheduled for an interview.
Job Description:
This positions will require that you greet and register guest, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
- Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
- Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Summon bell-staff assistance to escort guests to their rooms as appropriate.
- Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer.
- Use the photocopier to make copies of items as required.
- Keep housekeeping and other departments informed of any special requests, late check-outs and special needs areas.
- Other duties as assigned, of which the associate is capable of performing.
Here are some perks you can enjoy when joining our team:
- Competitive wages
- Paid time off and 7 paid holidays
- Healthcare: Medical/Dental/Vision
- Employer paid life insurance (1x annual salary)
- 401 (k) with portion company match*
- Short Term Disability
- Quarterly Bonus
- Global Hotel Discounts at Hilton hotels and resorts.
We currently have an opening for an Area Director of Sales for Hotel Theodore and Hotel Max. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. The Area Director of Sales will report to General Manager with lateral reporting to the Area General Manager. The position will oversee two sales managers, a catering sales manager and an administrative assistant.
Responsibilities
- Execute sales activities to achieve budgeted goals.
- Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and to establish a leadership position in the market.
- Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
- Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
- Assist in the annual budgeting plan.
- Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs.
- Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards.
- Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership
We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
Your Role:
- Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area.
- Book meetings, conferences, and social guests from assigned areas.
- Dedicate majority of time to direct telephone sales.
- Rework and maintain old account files and solicit new accounts.
- Respond to all correspondence from assigned areas and trace dates for reworking and follow up.
- Set-up site inspections and follow through.
- Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association.
- Maintain a constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations.
- Maintain a working relationship with departments interacting with convention groups.
- Develop new accounts
- Stay abreast of industry trends and make recommendations of changes, which would affect operations.
- Maintain accurate forecast and recap information.
- Set-up and conduct site inspections for entire property.
- Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual basis.
Do you have a passion to help people? A knack for recruiting? Enjoy being a part of a team? Then consider a role as the Human Resources Manager at the beautiful Hilton Birmingham Hotel at UAB!
This position encompasses all elements of Human Resources:
- Fostering an Open Door environment for all team members.
- Recruiting
- Driving monthly, quarterly and annual training metrics.
- Support new hires through the onboarding and training process.
- Champion our team culture through the support of team recognition and events.
The Human Resources Manager must be highly visible to employees throughout the hotel. Duties include but are not limited to:
- recruiting
- interviewing
- hiring
- retention of qualified employees
- overseeing payroll functions
- direction and administration of the employee reward & recognition program
- making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs
- development, implementation, and administration of policies and programs related to the management of all hotel staff
- making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements
- preparing annual budget forecasts for the Human Resource Department
- being responsible for safety programs and Workers' Compensation benefits
- maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.
ESSENTIAL FUNCTIONS:
Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest.
Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.
Ensures daily production chart is properly filled out to standards.
Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.
Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
Ability to read and perform Use Record Specifications.
Ensure all equipment in working areas is clean and in proper working condition.
Practice Teamwork" and "Clean as you go" policies.
Prepares requisition for supplies and food items for production in the work station.
Reads and employs math skills to appropriately prepare items according to recipes
This is a evening position.
Hours for this outletestablishement include the following:
Sunday- Monday = closed
Tuesday- Thursday = 3pm - 11pm
Friday - Saturday= 12pm- 12am
Are you ready to join a team where laying low is raised to an art form? We're looking for an individual with a great "Yes I Can" caring attitude to join our Hideout team as a Part-time Server. This individual must ensure guest satisfaction in Hideout (and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service to others. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest. We strive to run a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
We are seeking an energetic Pool Attendant to work on our pool deck and add to our guest's amazing experience outside. A Pool Attendant is passionate about customer service and enjoys displaying a positive, friendly to all of our guests.
The primary responsibilities for the Pool Attendant position includes:
- Provide customer service while maintaining the overall cleanliness of the pool deck and cabanas
- Roll clean towels, pick up soiled towels and trash, and straighten lounge chairs
- Assist the servers and bartenders when needed with tasks such as getting ice, running food, and/or bussing the pool and bar
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match, and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service to others. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We believe each member of our team has a key part to play in our delivery of outstanding customer service and memorable experiences for each guest. We strive to run a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
We are seeking an energetic Pool Attendant to work on our pool deck and add to our guest's amazing experience outside. A Pool Attendant is passionate about customer service and enjoys displaying a positive, friendly to all of our guests.
The primary responsibilities for the Pool Attendant position includes:
- Provide customer service while maintaining the overall cleanliness of the pool deck and cabanas
- Roll clean towels, pick up soiled towels and trash, and straighten lounge chairs
- Assist the servers and bartenders when needed with tasks such as getting ice, running food, and/or bussing the pool and bar
We are looking for a Senior Catering Sales Manager that is performance oriented and is looking for an opportunity to be part of a dynamic, value driven company.
This individual will be highly motivated, have a burning desire to succeed, is extremely customer oriented and have the determination to expand this hotel’s market share while meeting and exceeding personal sales goals.
RESPONSIBILITIES
- Understanding of advanced sales techniques and customer service
- Respond promptly to all catering inquiries
- Consistently seek and close new business and participate in the re-booking of repeat business through long-term client relationships
- Lead on-site inspections with customers and perform outside sales calls to develop leads
- Have a high level of attention to detail and excellent organizational skills
- Be able to work well under pressure and meet deadlines.
- Implement ongoing methods to increase meeting planner evaluation scores
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain positive guest relations at all times.
- Represents the hotel with prospective customers to provide necessary information on the hotel.
Starting Hourly Wage: $15.50
Provides courteous and efficient guest services from point of arrival in La Quinta Spa locker room facility. Orientates the guests through the spa facility, greets and provides personal guest service.