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Starting Salary: $75,000 - $85,000
Job Description:
We are looking for a highly motivated and analytical individual to join our team as Restaurant General Manager for our restaurant Twenty6 and our In Room Dinning department. The Restaurant General Manager is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operation. The Manager will ensure the effective and efficient operation of all facets of the restaurant operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.
Your Role:
- Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.
- Supply information about the restaurants capabilities and programs to other departments and clients or potential clients.
- Respond to needs and requests of guests and potential guests.
- Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.
- Implement effective cost controls for food, beverage and labor.
- Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor.
- Develop workable systems for inventory, receiving and product utilization (product cost).
- Develop standards of productivity for food & beverage personnel.
- Responsible for implementing company-wide system
- Create appealing, high quality, marketable cycle menus and special event menus.
- Create a comfortable atmosphere to encourage committed and loyal employees.
- Oversee hiring and training programs for food and beverage personnel.
- Develop management skills in employees.
- Oversee weekly payroll for department.
- Assist in the other Food and Beverage outlets in whatever capacity needed.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Pet Insurance
- 401(k) Retirement Plan
- Paid Time Off, Paid Sick Time
- Team Member Referral Program
- Hotel Discounts
- Employee Assistance Program
security dispatcher coordinates communication between work or security crews and customers. They dispatch emergency workers or security officers to the location of a call
Responsibilities
- Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
- Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
- Watch for suspicious persons entering, exiting, or loitering around building. Promote safe work practices.
- Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
- In the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
- Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Responsibilities
- Monitor servers and busperson adherence to all service standards.
- Supervise service of guests, being watchful of signals from guests in need of service.
- Assist manager to establish and monitor sidework duty completion.
- Maintain bank to HEI Hotels and Resorts standards.
- Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
- Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
- Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist restaurant manager in conducting menu classes and taste panels.
- Communicate both verbally and in writing to provide clear direction to staff.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our world class Avani Spa team!
The ideal Massage Therapist candidate uses their engaging personality to create a relaxing environment and memorable experiences for our Avani Spa guests.
Your Role:
- Greeting clients as they enter the facility and creating a positive experience and tending to their needs during their visit and especially during services
- Providing clients with tours and information related to the Facility and its features.
- Maintaining updated communication with attendant staff and spa reception team
- Perform various types of massage treatments i.e., Swedish, Deep Tissue etc.
- Proficiency in all components of massage
- Prepare and maintain treatment area supplies daily.
- Ensure the privacy of each guest.
- Maintain consistent spa inventory
- Promote massage and body products.
- Attend product knowledge training as required.
- On-time attendance and ability to work uninterrupted is required.
- Maintain cleanliness of treatment rooms and other Spa areas
- "Be the difference" with all guest and employees and do more than just “the norm"
Your Environment: Varied indoor temperatures including high humidity and warm temperatures in the Atrium pool setting and locker room areas, controlled temperature in treatment rooms and most other spa areas, as well as outdoor patio environment. Overall low volume, relaxing environment with calming scents and sounds. Standing and walking on hard surface tile flooring, pool deck and carpet - non-slip shoes a must!
$18 an hour
Are you a hospitality professional looking to provide exceptional guest service at a hotel like nothing else in Raleigh? You have come to the right place!
Inspired by its location at the banks of Lake Raleigh on the lovely Centennial campus of North Carolina State University. The Stateview Hotel provides the perfect oasis in just minutes from downtown for guests to unwind and enhance their well-being. We are is seeking a Cook that is responsible for producing all orders required by business volume and supervisor, quickly & efficiently, and produce the highest quality product.
$18 an hour
Are you a hospitality professional looking to provide exceptional guest service at a hotel like nothing else in Raleigh? You have come to the right place!
Inspired by its location at the banks of Lake Raleigh on the lovely Centennial campus of North Carolina State University. The Stateview Hotel provides the perfect oasis in just minutes from downtown for guests to unwind and enhance their well-being. We are is seeking a Cook that is responsible for producing all orders required by business volume and supervisor, quickly & efficiently, and produce the highest quality product.
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
We are looking for 2 Engineering apprentices! This is the perfet opportunity for someone that wants to broaden your general maintenance knowledge!
1 apprentice should have experience in carpentry
1 apprentice should have some plumbing experience
The following are specific contributions that must be developed during the training program in order to successfully complete the program with or without reasonable accommodation:
- Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
- Perform preventative maintenance assignments on a scheduled basis (e.g., ""room care"").
- Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
- Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment.
- Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
- Maintain the building exterior and ""curb appeal"" (e.g., snow removal, lawn care, painting, gardening).
- Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
- Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
- Exposure to extreme temperatures.
- Operation of heavy machinery.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
Assist with the planning and managing of the kitchen as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. The ideal candidate for this role will have both culinary and management experience.
We are seeking a skilled and committed hospitality professional to ensure the smooth operation of our fine dining restaurant, Subito. The Morning Food & Beverage Supervisor will ensure the service standards and procedures are constantly applied, to ensure employee and guest satisfaction. The ideal candidate would enjoy leading and developing employees and working in a fast-paced environment. This role will ensure the restauarant is consistently providing the highest level of guest service in accordance with our standards, while meeting and exceeding guest expectations.
The primary responsibilities for the Morning Food & Beverage Supervisor will include but are not limited to:
- Assist in overseeing the day-to-day operation of the restaurant, with shifts and days varying.
- Work closely with the Restaurant General Manager to ensure proper staffing to provide exceptional levels of guest service.
- Communicate with team members on a daily basis for pre-meal, effectively relaying shift information, including daily covers.
- Liaison between the guests and fellow team members.
- Ensure team members are following the proper steps of service, and following up on established training steps.
- Maintain direct contact with guests, ensuring full guest satisfaction with timely feedback and recovery.
- Monitor and maintain the condition of the F&B operations, ensuring all equipment is in working order.
- Ensure that meals are being served in a professional and timely manner, by having a constant presence on the floor.
- Assist in completion of reports at the end of shift, communicating with the Restaurant General Manager, the appropriate guest pass-on information.
- Communicate with the Heart of House staff and Sous Chefs to ensure orders are delivered and presented according to menu specifications.
What you will have an opportunity to do:
In this role, you are responsible for the guest experience within the resort spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner. The Avani Spa Receptionist greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.
- Greeting clients as they enter the facility and creating a positive experience and tending to their needs during their visit
- Providing clients with tours and information related to the Facility and its features and services.
- Maintaining updated communication with provider staff , spa attendants and leadership.
- Following daily task expectations
- Keeping the lobby and retail space tidy and assisting with retail displays
- "Be the difference" with all guest and employees and do more than just “the norm"
Your Environment: Varied indoor temperatures including high humidity and warm temperatures in the Atrium pool setting and locker room areas, controlled temperature in most other spa areas, as well as outdoor patio environment. Overall low volume, relaxing environment with calming scents and sounds. Standing and walking on hard surface tile flooring, pool deck and carpet - non-slip shoes a must!
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a committed and passionate hospitality professional to provide top quality service as Maintenance Technician. The Expert is responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.
The primary responsibilities of the Maintenance Technician at the Lytle Park Hotel include but are not limited to:
- Performs all assigned preventative maintenance work according to PM program.
- Performs all assigned work requests on all electrical and mechanical equipment.
- Follows specifications, blueprints, manuals and schematic drawings for installation, maintenance and repair of structure and equipment. Used hand and power tolls, precision measuring and testing devices to test, diagnose and repair equipment.
- Must be able to dismantle equipment and install working parts on malfunctioning equipment.
- Makes structure repairs to masonry, woodwork and furnishings, patches or replaces plaster, plasterboard, paint walls, ceilings, and trim. Cuts and lays flooring (linoleum, tile, carpet, etc.)
- Maintains a log of all work performed including parts needed, and/or parts used on all work requests. Follow work order procedures.
- Records utility readings and equipment readings as scheduled and maintains current period readings in maintenance office.
- Clears clogged drains and replaces plumbing fixtures. Connects water supplies and drainage pipelines and performs simple wiring and maintenance repair.
- Performs and/or assigns all work requests on all electrical and mechanical equipment on the property.
- Remedies guest complaints within 15 minutes. Notifies Guest Services Manager or General Manager for proper follow-up if necessary.
- Reports daily to the maintenance manager on maintenance areas of concern in the hotel.
- Is prepared to clean sidewalks and entrances to the hotel in case of a snow or ice storm.
- Participates in fire/emergency response team as assigned when alarm sound.
- Able to lift and move items weighing up to 50 pounds and able to stand for 8 consecutive hours.
- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
- Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card.
- Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook
- Performs all other duties deemed necessary by management.
Position Summary:
To work within the framework of the Food and Beverage service team. To assist servers in providing our guests with prompt and efficient dining experience in a personable, courteous and professional manner. Impeccable grooming standards are essential.
Responsibilities include:
- Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests’ dining experience.
- Will assist servers with general service; will assist with removal of completed courses from the table.
- Will be able to service a twelve-table station without assistance during typical service demand.
- After guests have been seated, will provide water service to the table. Will replenish throughout service.
- Will set up and stock service stations in kitchen and dining room. Will restock stations throughout service.
- Will clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection.
- Will break down bus trays at dishwashing station; will assist dishwashers when needed.
- Will perform post service duties in kitchen and dining room in a generally expedient manner.
- Must know table and position numbers, and be able to fulfill role as Food Runner as dictated by the schedule.
- Will assist servers to ensure that all tables in dining room are set to standards.
- Will work together with other server assistants to ensure optimum efficiency.
- Be familiar with emergency safety measures including Heimlich maneuver, CPR and fire evacuation procedures.
Join the Newly Renovated Pleasanton Marriott!
Located in heart of the Silicon Valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!
At the Pleasanton Marriott we embrace our employees through an employee first culture of care providing our employees with respect, support and rewards.
We offer all of our employees the following benefits:
- Quarterly bonus opportunities
- Free parking
- Free employee meal program
- Hotel room discounts with the Marriott brand as well as Benchmark Pyramid hotel properties
- 401K with employer match
Additionally, we offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.
If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Generate, Print and distribute daily and weekly reports
- Ensure the Night Audit procedures are followed with great attention to detail
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed.
What you will have an opportunity to do:
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department services and activities to help assure the highest levels of guest and employee service.
Your Role:
- Carry out the safety policies and procedures of the property, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment for guests and associates.
- Required foot patrol throughout property, and as times using a golf cart, for property monitoring and high visibility and throughout the premises on a timely schedule.
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees incompliance with property policies and local laws/ordinances.
- Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
- Respond to emergencies as prescribed in Emergencies Response Plan of the property.
- Assure the security of guest and employee information both in written reports and in general business operations.
- Complete all Daily Activity and Incident Reports.
- Help assure compliance with Liquor Laws.
- Communicate all pertinent information to manager on duty, and proper chain of command leaders.
Your Environment: Varied indoor and outdoor environment and vehicle type settings with all weather conditions. Indoor lobby, hallways, various outlets and venues and/or office setting throughout shift. Constant walking on hard surface flooring, carpeting, grass, pavement, pool decks.
JOB SUMMARY
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at The Cambria Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.
CANDIDATE PROFILE
Candidates must have flexible night and weekend availability to fulfill this role.
Education:
Experience:
Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.
KEY RESPONSIBILITIES
The primary responsibilities for the Cook include but are not limited to:
- Completes daily prep responsibilities and sets line for service.
- Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest.
- Check the quality of the food as it arrives in the kitchen and informs the Sous Chef or Executive Chef of damage product. Properly labels, dates, storage of all food.
- Maintains work area in a safe and sanitary manner, and reports safety issues.
- Maintains high standards of food preparation in a timely fashion while performing multi tasks.
- Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation.
- Continuously looks for ways to increase productivity.
- Handles food and rotates it according to established procedures, including cooking and cooling temperatures.
- Utilizes proper and safe knife skills.
- Order food requisitions with collaboration of Sous Chef according to business.
- Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests.
- Maintains a full line of communication with supervisors.
Performs any other tasks as assigned by Sous Chef and assists in any area needed
Join the Newly Renovated Pleasanton Marriott!
Located in heart of the Silicon Valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!
At the Pleasanton Marriott we embrace our employees through an employee first culture of care providing our employees with respect, support and rewards.
At this time we are looking for a Housekeeping Supervisor.
We offer all of our employees the following benefits:
- Quarterly bonus opportunities
- Free parking
- Free employee meal program
- Hotel room discounts with the Marriott brand as well as Benchmark Pyramid hotel properties
- 401K with employer match
Additionally, we offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
The Housekeeping Manager performs inspection duties in accordance with company standards for satisfactory performance.
Duties include:
- following theinstructions of the Rooms Director and/or the Operations Manager in order to maintain company standards of cleanliness throughout the rooms section of the hotel.
- supervising the section housekeepers and section housekeeping aides (housepersons) assigned to the housekeeping team.
- relaying information concerning the status of rooms to and from the housekeeping office as well as the front desk.
Other essential duties and responsibilities of this position include the following (other duties may be assigned):
1. Assigns work to Housekeeping staff and trains staff in housekeeping duties.
2. Addresses guests complaints regarding housekeeping service of equipment.
3. Reports need for room repairs to housekeeper.
At the Pleasanton Marriott we embrace our employees through an Employee First culture by providing our employees with respect, support and recognition/rewards.
We offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs (Medical/Vision/Dental)
- Bonus opportunity
- Paid Time Off with PTO cash out options
- Paid Holidays
- Paid Sick Leaves
- 401K with employer matching
- Employee meal program
- Hotel room discounts for Associates (extended to family and friends) with the Marriott brand as well as Benchmark Pyramid hotel properties
- Free parking
If you are a team player who enjoys working with others and a passion for serving our guests, you are the person we are looking for!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain a high level of cleanliness in assigned areas. Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays and vacations, ensuring that facility's needs are met in accordance with hours and position control. In addition:
- Assign personnel to established work areas or project duties
- Plan and coordinate project work to ensure that proper frequencies are maintained
- Ensure that staff receive proper orientation, initial training and ongoing education
- Ensure duty lists are revised and current at all times. Review duty lists with regular and relief associates periodically
- Ensure that proper supply control guidelines are followed and staff is trained in the use of all chemicals
- Proactive approach to identifying and correcting facility quality assurance concerns. Timely follow-up is required
- Attend and participate in departmental staff meetings on a schedule basis. Attend ongoing staff development and training courses as offered by company and facility
- Provide and monitor individual guidance and motivation to associates to enable each one to perform to his/her fullest potential
- Discipline associates when necessary according to progressive disciplinary guidelines
- Monitor associates' attendance and take proactive action when patterns of absenteeism are observed
- Keep records and appropriate log books current and maintain all necessary documentation. Monitor service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments
- Participate in facility Quality Assurance Program as required. Ensure high quality percentage of clean is maintained in areas of assignment. Perform Quality Assurance Inspections as assigned.
- Assign equipment to staff.Monitor daily equipment use, cleaning and maintenance. Ensure that all equipment is clean and professional in appearance at all times
- Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to appropriate assistant director. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from appropriate assistant director
- Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up
- Participate in associate performance evaluations and make recommendations as needed. Conducts associate performance evaluations with guidance and approval from appropriate assistant director
- Participate in department safety and maintain a safe work environment at all times. Report all unsafe equipment and acts to appropriate assistant director
- Assure that the integrity of security at the facility is maintained at all times
- Handle special requests or projects and perform other duties as assigned
- Assist housekeepers on an as needed basis
- Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance at all times
A kitchen steward is an individual who typically assists cooking teams in industrial or commercial cooking environments. They maintain the cleanliness of cooking stations, equipment, tools, floors and general surfaces.