EXEUCTIVE CHEF We currently have an exciting opportunity for an Executive Chef at the DoubleTree by Hilton Manchester Downtown with 65,000 square feet of event/function space, we are actively looking to meet the best and brightest talent that the culinary industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have about the company. As Executive Chef you would be responsible for leading our talented kitchen team with the assistance of our Sous Chef.  A minimum of 5 years of Executive Chef, or related experience is required with experience in high volume banquet facilities.  Vast knowledge and proven experience of menu design, implementation, and food cost is mandatory. Your responsibilities will include but not limited to: *Effective management of day-to-day operations including staffing, training, budgeting and forecasting. *Ensuring quality, consistency and creativity are at the highest level while maximizing the operation's personnel and resources *The production and execution of banquets and ala carte restaurant with emphasis on quality. *Inventory and cost controls. *Developing production sheets and schedules. *Adherence to all food handling and sanitation standards. *Custom menu preparation. *Maintain all guest service standards.

DISHWASHERS – FULL TIME and PART TIME The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time dishwashers to be part of our exceptional kitchen team.  Candidates should be service minded, energetic and can work well in a team environment.  Responsibilities include washing dishes and cleaning the kitchen.  The DoubleTree Manchester is part of the Pyramid family of hotels.  You will be part of a team that truly believes in the experience of both our guests AND our team members.  Our full-time team members will be eligible for medical, dental, vision and life insurance as well as PTO and 7 Paid Holidays.  In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.  And we pay weekly!  You’ve worked for the rest, now work with the best!  What are you waiting for?  Apply now! 

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

We are currently looking for a Full-Time Housekeeping Houseperson with excellent customer service and housekeeping skills to join our team at the Hilton Garden Inn Downtown, San Antonio!   As the Houseperson, you’ll be responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met. In addition, you’ll assist Room Attendants with room cleanliness by removing trash and dirty linens from them to providing them supplies and clean linens while responding to individual guest requests for housekeeping service.   Come on join the team and grow with us!

We are looking for someone passionate about the culinary arts to join our AM Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will work cohesively alongside other Kitchen Staff in maintaining adequate production levels and working toward guest satisfaction. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Starting Hourly Rates:   Cook I (Senior) - $20.00 Cook II (Mid) - $18.00 Cook III (Entry) - $17.00   Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.     ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes

We are looking for a highly motivated, and energetic person to join our team as a Employee Cafeteria Attendant!  This role is responsible for assisting in delivering a high-quality experience to your fellow team members during their lunch break. This person will be need be high energy, engaging and provide the team members with an experience that will help to recharge them!  Someone who is detail oriented, has great communication skills and comfortable with maintaining a clean cafeteria to include wiping tables and counters, mopping, maintaining food quality, and doing dishes.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If you enjoy making an impact on people and being a key driver in helping people to deliver great service to our guests, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintain a great relationship with all members of the team - Setting cafeteria for daily requirements, such as beverage, desserts, cold cuts, etc. - Picking up and ordering food supplies for the cafeteria. - Serving employees lunch/dinner. - Ensuring that all tables, chairs and workstations are organized and cleaned. Sweep and mop floor between meals. - Maintaining proper food temperatures for all food products in the cafeteria. - Clean dishes in the Employee Dining Room.

The Area Managing Director and General Manager has overall responsibility for the successful operation of his/her base hotel where 95% of their time will be spent as well as the Beachcomber Beach Resort.   The Area Managing Director and General Manager:   Directs the total operation of the base hotel to maintain established cost and quality standards while overseeing hotels in his/her region. Attains projected revenue and profit levels for the region. Achieves guests' satisfaction goals and ensures maintenance and security of the hotel's physical assets Develops and updates the hotel business plan and monitors financial performance. Administers company policy and procedures. Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while providing service beyond expectations".   "

We are looking for a someone with a strong background in hotel/resort maintenance, has a passion for providing customer service, is highly motivated, and detail oriented to join our team as a The Chief Engineer.  This individual provides oversight of the maintenance department and is responsible for ensuring the working order of all mechanical equipment as well as repair and maintenance of the property. The primary focus is on engineering operations, including maintenance, repair of hotel property, hotel equipment, preventative maintenance, and asset protection. This person will identify needs, organize staff and contractors, and oversee the completion of the maintenance needs.  You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. A strong IT background is preferred. If you have experience in leading a Maintenance program and team, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Responds to guest’s maintenance requests and questions and resolves their need efficiently. - Responsible for the hiring of new employees and recommends promotions in Property Operations. - Responsible for training, motivating and supporting subordinate staff to ensure quality service. - Counsels, coaches, disciplines, and documents performance of staff. - Recognizes and rewards superior performance. - Directs and supervises the staff in Property Operations. - Sets work schedules for staff according to skill and workload level. - Organizes and participates in meetings and maintains records and data pertaining to Property Operations. - Participates in the development and monitoring of budget analysis and capital plans. - Develops and monitors engineering supplies, parts, inventories, and administers the purchase order system. - Coordinates with outside contractors. - Responsible for correct use of office equipment, EMS systems and Life Safety Systems, (training will be provided).

Essential Job Functions: - Follow front desk policies and procedures as implemented and followed. - Covers shifts as needed - Maintains professional and customer service knowledge by attending educational workshops; reviewing professional publications; and utilizing the club and spa. - Properly open and close health club each day according to Standard Operating Procedures. - Accurately book, change and cancel health club appointments. - Acknowledge and greet everyone who enters and leaves studio facilities. - Provide detailed descriptions of health club classes, packages, services, facility features and hours of operation. - Utilize computers with skill and proficiency. - Maintain a Front Desk Bank. - Answer the phone promptly and use the guest’s name throughout the phone conversation. - Actively promote the treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. - Maintain eye contact when addressing external and internal guests. - Handle guests’ questions and concerns professionally and courteously. - Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. - Maintain a clean; safe, fully stocked and well organized work area. - Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time. - Maintain a positive attitude and contribute toward a quality work environment. - Assist in all areas of spa operation as requested by management. - Communicate to management any and all occurrences involving staff or guests in the health club that require attention. - Contributes to team effort by accomplishing related results as needed - Other duties as assigned

The Child care  provides all the necessary primary care for infants, independent and group activities for toddlers and direct supervision of older children in a specific area of the gym. Primary job is to ensure the safety and security of all children while in the Child care program.

The Cleveland Marriott Downtown at Key Tower is looking for Banquet set-up associates to join our team!    In this role, candidates should expect to manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   Other responsibilities include: - Communicate with supervisor throughout shift to be aware of the work. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Supply and replenish meeting rooms with clean glasses and fresh water. - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. - Anticipate equipment needs from event orders and count same. - Mandatory attendance for monthly departmental meetings. - Practice Teamwork" and "Clean as you Go" policies.  

The Cleveland Marriott Downtown at Key Tower is looking for an Assistant Chief Engineer to join our growing team!   This is an outstanding opportunity for a professional, creative and seasoned Assistant Chief Engineer to oversee all aspects of engineering, maintenance and grounds.  Must have excellent communication skills with the ability to lead, direct and motivate the staff.   Key Responsibilities include: - Hiring and training of maintenance associates - Manage and motivate engineering team. - Directs as well as personally executes the installation and repair of electrical, mechanical and architectural systems throughout the facility.  - Ensures safety and efficiency within the property  

JOB OVERVIEW: Solicit group business that enables to hotel to meet and/or exceed revenue goals in rooms and food and beverage.   DUTIES AND RESPONSIBILITIES: - Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication - Prepare correspondence to customers, internal booking reports and file maintenance. - Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required. - Work with other departments within hotel to provide quality service to customers. - Attend trade shows, community events and industry meetings - Develop/maintain knowledge of market trends, competition and customers. - Professionally represent the hotel in community and industry organizations and events. - Participate as team player with all departments. - Assist with reports and/or competition data collection. - Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees. - Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary. - Review sales contracts as well as other important information, i.e. room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter - Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues. - Produce and distribute convention resumes. - Distribute BEOs for group and affiliates. - Accurately forecast group rooms and good food and beverage revenues for assigned groups and affiliate business within a 5% variance. - Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes. - Participate in site visits and plan meetings for upcoming groups and potential affiliate business. - Verify credit information submitted in account management software system at point of turnover, to include estimated amount of billing, billing type and appropriate contract and update information as necessary until departure. - Participate in Pre/Post-Convention meetings and review bill with client. - Introduce and recommend house vendors as preferred vendors as determined with the revenue goal of the hotel. - Establish checklist trace dates using appropriate computer programs. - Attend all department and hotel meetings as necessary - Follow the principles of CARE and the Four Disciplines of Associate Success.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Hilton Philadelphia at Penn's Landing's high standards of quality.   The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests’ challenges and follow through to ensure guest satisfaction. - Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.   Supportive Functions:   In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents.

We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Bartender Responsibilities: - Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. - Planning drink menus and informing customers about new beverages and specials. - Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. - Checking identification to ensure customers are the legal age to purchase alcohol. - Taking inventory and ordering supplies to ensure bar and tables are well-stocked. - Adhering to all food safety and quality regulations. - Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. - Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. - Developing new cocktail recipes. -  

We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants, responding to guest calls, and mainting a clean aesthetic in ALL public areas including lobby, restrooms, and elevators Must have excellent customer service skills. Hotel cleaning experience recommend   All applicants must take the Gallup Assessment in order to receive an interview

We have an opening for a Front Office Supervisor to fulfill the crucial role of effective and smooth running of Front Office organization, maintaining customer satisfaction and problem resolutions in an efficient and professional manner.  Responsibilities of the Front Office Supervisor include but are not limited to: - To give a warm welcome to all the guests, especially the VIP's and to provide them with the best possible guest service. - Monitor and review the checklist of all the arrivals and departures. - Use management skills to resolve guest concerns and relocations. - Supervise the operations of the Front Office to ensure an optimal level of service and hospitality is provided to the guests. - Maintain an environment where guest service agents have everything they need to do their job proficiently and take care of customers appropriately. - Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. - To overview and ensure the smooth operation of all the activities of the front office.

What you will have an opportunity to do: You will help guests discover their “Wanderlust” experience!  You will strategize and execute marketing activities for the resort & spa with our creative Sales, Rooms, Spa and Food & Beverage teams.  You will have seasoned leadership from the Director of Sales and Marketing, Director of Marketing and Pyramid Corporate to guide in the execution for digital marketing campaigns, audits, and property websites, as well to create content for social media channels, and coordinate initiatives for on-property and local programming. Job Description: QUALIFICATIONS:  EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE: - Associates degree preferred - Excellent computer skills, including desk-top publishing. - Excellent written and oral communication skills. - Graphic Design experience (Photoshop, InDesign, Illustrator, etc). - 1-2 years of Marketing experience in a relevant field (Previous Hospitality experience a plus). - Knowledge of current digital marketing and social marketing trends. - Experience managing social media channels for business. - Experience working in Customer Relations Managment and Content Management Systems. - Outgoing and self-motivating individual with pleasant personality. ESSENTIAL FUNCTIONS: - Work with property leadership to ensure website is accurate, current and effective. - Create and distribute e-mail campaigns with support from Director of Sales & Marketing. - Support data collection strategies with support from Regional Marketing Director. - Work with property to create on-property programming and supporting marketing collateral. - Facilitate on-site activities and promotions. - Create content for social media channels including Facebook, Twitter, Instagram, and other popular sites to focus emphasis on resort opportunities. - Monitor review websites including Trip Advisor, Expedia, Booking.com, Google, etc. - Work with public relations agency to coordinate influencers and press visits. - Work with Director of Sales & Marketing to accurately track budget and expenditures. - Perform other related duties as requested by the Director of Sales & Marketing / General Manager.