Starting hourly rate: $18.00
Principle Responsabilities & Position Purpose:
Responsible for the safe and professional transportation of employees from the employee parking lot to the resort and back.
The Staff Accountant reports to the Accounting Manager in the Corporate Accounting group. This position
will have various accounting responsibilities along with the month-end close. This is a great opportunity for someone who wants to learn about and be involved in every facet of the accounting cycle.
Duties include, but are not limited to, the following:
• Assist with processing accounts payable and expense reimbursements.
• Research and resolve outstanding accounts receivables.
• Preparation of journal entries.
• Reconcile and review various corporate GL accounts and prepare necessary schedules resolving
outstanding items.
• Maintain depreciation schedules.
• Assist with monthly lender reporting and annual financial statement audits and reviews.
• Provide back-up for team members as needed.
• Other ad hoc projects as requested.
We are looking for a highly motivated and analytical individual with experience in leading luxury catering events to join our leadership team as Director of Catering. The Director of Catering is a key position that will be responsible for selling, planning and maximizing revenues for catering events. This position supervises the sales and event order communications, scheduling and training of service staff, planning, delivery, set up, clean up, and proper invoicing for all daily events. The successful candidate will be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
Your Role:
- Coordinates and oversees internal and external catering events
- Develops and maintains the catering marketing plan including a comprehensive event planning service to clients and detailed menu development
- Hires, trains, and schedules catering staff, and will be actively involved in the development of existing catering staff in service techniques, menu presentation, policies, and procedures
- Ensures successful operations of catering functions including labor cost control, foods cost control and preparation, transportation, setup, operation, and cleanup of all events
- Establish hotel catering pricing levels
- Monitor competitor strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.
- Assist with the annual hotel budget development and ongoing results analysis.
We are seeking a highly qualified Director of Finance to join our dynamic team. As the Director of Finance, you will play a pivotal role in overseeing and managing all financial aspects of our hotel operations.
This Executive Level position will oversee all aspects of the Finance/Accounting Department in a centralized environment. The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department.
Responsibilities:
- Effectively manage and communicate cash flow related issues, as required to management and ownership.
- Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers.
- Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives.
- Ensure that all balance sheet accounts are reconciled on a timely basis.
- Develop and implement financial strategies, policies, and procedures to ensure the effective management and control of financial resources.
- Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records.
- Direct and/or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines.
- Conduct regular financial analysis and provide insights on revenue generation, cost control, and profitability enhancement.
- Collaborate with department heads to identify and implement cost-saving initiatives without compromising quality and guest satisfaction.
- Maintain strong relationships with external stakeholders, including auditors, banks, and financial institutions.
- Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.
JOB DESCRIPTION
TITLE: SUPERVISOR MAINTENANCE ENGINEER
REPORTING RELATIONSHIP:
Reports to the Assistant Director of Engineering, the Villa Engineering Manager &/or the Director of Engineering.
JOB SUMMARY:
- Under the direction of the Director of Engineer, plans and schedules, directs and coordinates the work of subordinate maintenance personnel.
- Must be capable of performing repairs to electrical systems, appliances, house wiring and air-conditioning systems, switches, fixtures and motors.
- Must be capable of making repairs on plumbing fixtures, piping, drains, sanitary systems and cisterns.
- Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment and other miscellaneous equipment that exists in the resort.
- Should have a professional knowledge of carpentry and painting in order to direct, monitor, and evaluate the performance and productivity of maintenance carpenters and painters.
- Keeps records as required by company policy and procedure, or assists the Chief Engineer in record keeping related to preventive maintenance and work performed. Maintains logs on the various aspects of operation of systems as directed.
- Assists the Assistant Director of Engineering in work and safety training programs, may function as the safety advisor for the maintenance department.
- Be totally knowledgeable in the resort's FIRE AND OTHER EMERGENCY PROCEDURES AND SYSTEMS.
QUALIFICATIONS:
High School graduate, preferably with some college or technical training. Individuals that have graduated from an accredited educational institute or technical school, or that have completed training courses in repair and maintenance in air conditioning, electricity and plumbing will be given preference for this position. Education should include three or more years of mathematics and at least two years of English language.
Since the Assistant Chief Engineer may represent the Chief Engineer when he is absent, the Assistant must be completely service-oriented and capable of dealing with the public in a warm, friendly and courteous manner at all times. He/she must be capable of dealing with guests in an effort to resolve complaints quickly and efficiently, providing the highest degree of service possible.
Individual should have at least two years prior experience as an Assistant Engineer, or five or more years experience in general maintenance with a large company, institution, military organization or similar facility. Prior experience in the hospitality industry is a definite plus.
PHYSICAL REQUIREMENTS:
Must be in excellent physical condition with a strong back, arms and legs; capable of pulling and lifting heavy compressors, motors, and other equipment. Should be capable of climbing and working from ladders; crawling and working under buildings and capable of working in a fast-paced department, often under stress, for many hours at a time.
NOTE: The above declarations are not intended to be an "all-inclusive" list of duties and responsibilities of the job described, nor are they intended to be such a listing of skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This document is not intended to and does not constitute any form of employment contract or agreement.
To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.
The Engineer will:
- Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs. climb ladders up to 30 feet high and reach in all directions, often times overhead.
Detailed record keeping in English is required for logs and inspection sheets.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order.
- Perform all the essential functions of Shift Engineer when required.
Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
- Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
- Basic mechanical aptitude for operation and repair of hotel equipment.
- Skill in the use of related tools (including both hand and electric tools).
- Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions.
- Ability to perform tasks requiring bending, stooping and kneeling.
- Ability to push and pull objects or materials weighing up to 200 lbs.
- Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead.
- Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high.
- Ability to work alone with minimal supervision.
- Ability to deal with a number of problems requiring initiative and good judgement.
- Ability to move and work throughout the hotel for the duration of the shift.
Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
We are seeking a full time Sales Coordinator.
The ideal candidate should possess administrative experience with a dynamic personality to support the sales team.
Duties will include but are not limited to answering phones, processing letters, contracts and proposals, working with groups utilizing our meeting room and overall office support.
Executes all aspects of the written sales agreement and corresponding arrangements between the hotel and
customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each
department within the hotel as to their specific role in the on-site convention. Successful achievement of this
goal will ultimately result in a major contribution to the re-booking of group business for future dates.
Maximizes revenues through effective up-selling of products and services. Promotes services for future
group business.
We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Assist the servers in maintaining clean available tables for arriving guests
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
We are seeking a Sous Chef who will be responsible for assisting in the operations of the kitchen. This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.
As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount! Come join the best team in hospitality!
We offer the following amazing benefits for all associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, and an employee meal while working.
JOB SUMMARY
We are seeking passionate hospitality professionals; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude. This position is responsible for serving food and/or beverages in a friendly, courteous and professional manner according to hotel’s high standards of quality.
EXPERIENCE
Must have at least (1) or more years of experience in Hospitality, with a combination of previous Banquets and Food & Beverage experience preferred.
KEY RESPONSIBILITIES
The primary responsibilities of the Banquets Server include but are not limited to:
- Set up banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquets Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
- Replenish beverages as necessary, and check with guests for overall satisfaction. Practice "Teamwork"
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!
CULTURE & CHARACTER:
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:
- Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
- Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
- Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
- Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
- Excellence -We always strive to make today a little better than yesterday.
JOB DESCRIPTIONResponsible for supporting the day-to-day operation of the Conference Service Department, including set-up, operation, maintenance, inventory and security of all audiovisual equipment kitchens and conference rooms.
COMPENSATION & BENEFITS:
- Starting at $15.00 per hour
- Paid biweekly (every two weeks)
- Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.
SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it.
- Full-Time: 30-40+ hours per week depending on level of business forecasted
- Days of week/weekend scheduled will vary depending on level of business forecasted.
- Shift options: Varies based on forecasted events.
- Primarly PM Shifts 3PM-11PM
ESSENTIAL FUNCTIONS:
- Supports set-up of conference rooms, kitchens and patios, works with audio visual and computer equipment in event areas according to client event order, and supports and trains clients in their use of this equipment.
- Executes thorough rounds to check for cleaning and repair needs.
- Ensures tables and seating and audio visual and computer equipment is placed and operated according to established standards.
- Ensures all event area audio visual and computer equipment is properly maintained and secured.
- Works with the various means of network connectivity.
- Assists guests in making connections.
- Maintains a working knowledge of video and audio equipment, computers, projectors, cameras and telephones to include set up and troubleshooting, through continuing education.
- Physical duties may include but not be limited to climbing ladders, setting up and climbing scaffolding, setting up pipe/drape, projection screens, and other portable equipment, and running of electrical and data cords.
- Assists Banquet staff in refreshing of meeting rooms.
- Performs other duties as required or assigned by management.
- Working knowledge of the setup and operation of appliances for assisting with installation and setting up for display.
- Operate transportation for pickup and drop off of guests.
- Move luggage to secure location for guests.
- Assemble and arrange conference equipment in conference rooms per event order.
- Must be able to push, pull and lift a variety of conference tables and other equipment weighing 5-70 pounds; put risers into place each weighing 150 pounds; lift 24 pound 3’ x 3’ dance floor sections and bend down to construct them; move chairs of various weights and styles.
- Walking and pushing 300 pound large equipment carts.
- Walking and pushing 30 pound refresh cart to specific rooms on upper and lower floors. Also, must be able to lift and place variety of miscellaneous conference equipment weighing 10-60 pounds such as stanchions, chairs, etc.
- Disassemble conference rooms at appropriate break down times requiring bending and lifting 5-70 pound conference and banquet tables onto 4 wheel carts, lifting banquet chairs in stacks of 10 to 6’ height.
- Move 100 pound stacks of 10 chairs to storage room 200 feet or more to and from function room.
- Must be able to lift tables to storage areas and placing in appropriate section.
- Must be able to bend and kneel to pick up foreign objects, and able to walk to vacuum rooms.
- Attend to any requests by guests.
- Maintain conference equipment by checking all aspects of equipment requiring bending and kneeling to floor level to check legs on chairs, tables, and other equipment.
- Lift to secure fittings on chairs.
- Bend to double check tablecloths, skirts and other linen in conference center.
- Perform minor maintenance on conference equipment requiring good dexterity with tools and cordless equipment.
- Ensure storage areas are clean and well organized.
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!
We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Bartender. This Expert is responsible for ensuring that all guests have the highest quality experience possible, while serving the guest in a Five Star manner.
The primary responsibilities for the Bartender will include but are not limited to:
- Opens bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up bar. At the end of the shift ensures all items are properly secured.
- Greets guest within 1 minute after they are seated and takes order. Mixes and serves alcoholic and non-alcoholic beverages and food with appropriate garnish. Collects money for all items served. . Is able to provide restaurant servers with their drink orders with in 3 minutes.
- Records all sales using appropriate cash register, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift.
- Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction.
- Is knowledgeable of all types of drinks (mixing ingredients, beer, wine, pour sizes, etc.) and menu items, including how they are prepared, and their status for the day.
- Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and ashtrays from the tables immediately.
- Reports all tips received on a daily basis and records them on a tip declaration sheet.
- Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents. Is knowledgeable of local and state liquor laws.
- Completes side work duties, including, cleaning tables, stocking bar ensuring beer and liquor storage and par levels are being maintained, washes and stocks appropriate levels of glassware, and assists in maintaining cleanliness in the bar.
- Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
- Provides the highest quality of service to guests at all times and practices each item on the Winegardner& Hammons Hotel Group pledge card.
- Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Winegardner& Hammons Hotel Group handbook
- Performs all other duties deemed necessary by management.
Welcome to the Home2 Suites located in Troy. We’re currently looking for detail oriented Room Attendants to join our team!
Home2 Suites offers:
Paid time off
7 paid holidays
Comprehensive benefit packages
401k with company match
Room rate discounts
All within a culture that cares for its team!
Responsibilities include:
- Clean and vacuum guest rooms
- Collect soiled linens for laundering, make beds, replenish room supplies and empty trash.
- Respond to guest needs
- Maintain a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality Group.
Position Summary: To work within the framework of a quality
food and beverage service team. To provide guests with high
quality, consistent liquor product, served in a personable,
courteous and professional manner.
Responsibilities include:
- Be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout guest service. Sales of food is an important component of the job. Food should be suggested to every guest.
- Be aware of all local liquor laws as well as company and departmental policies regarding consumption of alcoholic beverages. Must have completed Alcohol Training Program.
- Will know all spirited beverages, cigars, and wines by the glass available. Will be familiar with ZuZu wine list and be able to talk about regions, styles, and varietals of wines offered.
- Will know all drink recipes including garnish, glassware to be used and specific service, and will consistently use these recipes during production.
- Will know all drink prices and will consistently use these prices during service.
- Have a strong working knowledge of the micros ordering system and other check processing procedures.
- Be familiar with requisitioning, receiving, rotation and stocking procedures of all beverage items.
About Us: Come grow with us! Pyramid Global is an international leader in hospitality and a place where you can build your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. Our organization is people-focused, with a CARE culture at the center of everything we do. Join us in creating exceptional guest experiences and enjoy being part of the Pyramid Global family.
Responsibilities: As the Assistant General Manager, you will report to the General Manager and play a pivotal role in directing and coordinating hotel activities to create a positive environment where operational efficiency and profitability align with a focus on people (employees and guests), product, and profit. Your responsibilities will include:
- Directing and serving as the primary point of contact for department heads (excluding Sales and Marketing and Human Resources).
- Maintaining positive relations with staff through coaching, teaching, and open communication, both individually and within departments.
- Fostering a positive employee experience by building trust, encouraging open communication, and cultivating a supportive work environment.
- Collaborating with department heads to set and achieve goals, offering guidance and encouragement along the way.
- Monitoring progress, reporting achievements, identifying problem areas, and assessing their impact on hotel profitability.
- Ensuring a positive guest experience by upholding quality and safety standards.
- Encouraging creative and critical thinking to resolve issues while preserving the brand's integrity.
Additional Responsibilities: As an Assistant General Manager, you may also:
- Help guests discover their "Wanderlust" experience.
- Provide exceptional customer service by engaging with guests and establishing sincere connections.
- Build relationships with local restaurants, shops, and attractions.
- Assist in resolving issues and exceeding guest expectations during challenging situations.
- Promote and sell special hotel programs.
- Collaborate professionally with hotel and resort staff, providing necessary information and assistance as needed.
Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization.
Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Our Values: People First, Integrity, Excellence
- People First: A talented, diverse, and passionate team working together with respect.
- Integrity: Honesty and accountability to ourselves and colleagues.
- Excellence: Surpassing expectations through dedication and innovation.
Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to:
- Exclusive discounts on room rates and experiences at our award-winning hotels
- Mental wellbeing support for you and your loved ones
- Comprehensive finance and retirement solutions
- Performance-based incentives and bonuses
- Generous paid time off
- Exciting perks and discounts
- Professional guidance and support
- Competitive health insurance plans
- Pet insurance for your furry companions
- Skill-enhancing job training
- Educational opportunities for career growth
- Strong emphasis on work-life balance
At Marriott - Colorado Springs, we are seeking skilled Room Attendants who share our commitment to providing exceptional guest experiences. Our Room Attendants play a vital role in maintaining the highest standards of cleanliness and comfort for our guests. If you are enthusiastic, dedicated, and thrive in a dynamic hospitality environment, we invite you to join our team.
Key Responsibilities:
- Clean and vacuum guests' rooms according to established standards.
- Collect soiled linens for laundering, make beds, and replenish room supplies.
- Empty trash and respond promptly to guests' needs.
- Maintain a clean and inviting environment for hotel guests, adhering to the quality standards set by Pyramid Hotel Group.
- Assist in ensuring guest satisfaction through attentive and personalized service.
- Collaborate effectively with colleagues and communicate well within the team.
Opportunity for Growth: This position has the potential for growth as Room Attendants have the opportunity to become self inspectors. As you demonstrate your skills and commitment, you can elevate your role within our organization.
Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth.
Our Values:
- People First: We cherish a team that thrives on diversity, talent, and passion, working together with mutual respect.
- Integrity: We uphold honesty and accountability in our actions, fostering trust among ourselves and our colleagues.
- Excellence: We exceed expectations through dedication, hard work, and innovative thinking.
Our Purpose: Creating Value for All We strive to create value for our associates, guests, owners, and communities through our dedicated efforts.
Our Vision: We envision an inspired community of forward-thinking professionals committed to enhancing hospitality for associates, guests, and partners.
Benefits: As a part of the Pyramid Global family, you'll enjoy a range of enticing benefits, including but not limited to:
- Exclusive discounts on room rates and experiences at our award-winning hotels
- Mental wellbeing support for you and your loved ones
- Comprehensive finance and retirement solutions
- Performance-based incentives and bonuses
- Generous paid time off
- Exciting perks and discounts
- Professional guidance and support
- Competitive health insurance plans
- Pet insurance for your furry companions
- Skill-enhancing job training
- Educational opportunities for career growth
- Strong emphasis on work-life balance
Join our team at Marriott - Colorado Springs and play a pivotal role in delivering exceptional hospitality experiences while enjoying a supportive and growth-oriented environment. Be part of our commitment to making a difference in the lives of our associates, guests, and communities.
At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.
Responsibilities: As a Housekeeping Room Attendant Inspector, you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment. Your key responsibilities will include:
- Overseeing the daily operations of the housekeeping department, with a primary focus on training and supervising a team of Room Attendants.
- Conducting thorough inspections of guest rooms and public areas to ensure they meet Marriott's cleanliness and presentation standards.
- Providing comprehensive on-the-job training to Room Attendants, equipping them with the necessary skills to excel in their roles.
- Monitoring and guiding Room Attendants in proper cleaning techniques, time management, and attention to detail.
- Identifying training needs and opportunities for continuous improvement within the housekeeping team.
- Collaborating with the Housekeeping Manager to develop and implement effective training programs that enhance efficiency, guest satisfaction, and employee engagement.
- Assisting in the inventory management of cleaning supplies and linens.
- Responding promptly and professionally to guest requests and concerns, ensuring their needs are met.
- Ensuring the implementation of safety and security guidelines, promptly reporting any maintenance or repair needs.
- Upholding Marriott's brand and service standards in all work activities.
Additional Responsibilities: As a key trainer and inspector, your role will also encompass the following:
- Implementing and overseeing the Housekeeping training program, ensuring consistent adherence to standards.
- Providing ongoing coaching and guidance to Housekeeping Room Attendants to ensure service quality consistency.
- Executing the new hire onboarding checklist for each Room Attendant and promptly submitting it to HR.
- Conducting room inspections and cleaning tasks when not training associates.
- Complying with all health and safety regulations to ensure a safe work environment.
- Participating in Housekeeping performance reviews and contributing to Housekeeping Room Attendant's personal development plans.
- Monitoring and controlling training costs while reporting to the Executive Housekeeper/Director of Housekeeping.
- Demonstrating a passion for cleanliness and service excellence.
- Exhibiting professional communication skills and a proactive, self-managing attitude.
- Adapting and performing well under stressful conditions.
- Utilizing the property management system (PMS) for daily operations.
Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including:
- Exclusive discounts on room rates and experiences at our award-winning hotels.
- Comprehensive financial and retirement solutions.
- Performance-based incentives and bonuses.
- Generous paid time off.
- Exciting perks and discounts.
- Professional guidance and support.
- Competitive health insurance plans.
- Skill-enhancing job training.
- Educational opportunities for career growth.
- A strong emphasis on work-life balance.