Residence Inn Woburn is looking for our next Maintenance Tech to join our team. This is a great opportunity to learn the maintenace and engineering skill working directly with our Lead Engineer. Ability to work nights, weekends and holidays. As hotels operate 24/7, 365 days a year, it is important that all hotel employuees understand this is a requirement. The purpose of a hotel Maintenance Tech is to perform routine property and equipment repairs and preventative maintenance, monitor utilities and assist in ensuring the safety of guests and associates in compliance with all corporate and brand standards and all federal, state and local laws. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responds in a courteous and timely manner to all guests’ questions, complaints or requests. - Performs maintenance and repair work on the interior and exterior of building, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating/air conditioning (HVAC) ventilation, water treatment systems and swimming pools. - Conduct inspections for Preventative Maintenance needs. - Replenish supplies in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift. - Completes assigned work orders in a timely manner and within specifications. - Record and report completed repairs and items that require further attention. - Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards. - Maintains high standards of personal appearance and grooming, which include compliance with the dress code. - Performs any other duties as requested by supervisor.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. REQUIRED COMPETENCIES:To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high quality of work and productivity: - Demonstrates accuracy and thoroughness. - Monitors own work to ensure quality. - Provides the best possible service to clients and customers. Associate demonstrates excellent CUSTOMER SERVICE SKILLS - Responds to requests for service and assistance. - Demonstrates the desire and ability to provide high quality service to both internal and external customers. Associate demonstrates initiative and accountability 

The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guests’ needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   Essential Functions: -Greet guests as they arrive or move about the bar area. -Maintains proper and adequate set-up of the bar daily. -Guide guests on their beverage journey through descriptive selling of the menu. -Be accurate in your order taking, confirming all special requests. -Be the master of the bar, understanding the details to enhance the conversation. -Work collaboratively with other restaurant servers and kitchen/bar staff. -Assist guests who have concerns to guide them to a resolution that leaves them happy. -Finalize the experience through timely and accurate bill presentation. -Requisitioning and stocking of all beer, wine, spirits. -Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. -Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. -Inputs orders into a register at the point of sale and creates a check for each guest. -Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

As a Golf Cart Attendant, you are responsible for ensuring guests have an enjoyable golf experience by greeting guests in a courteous and efficient manner, getting their golf bags setup on the carts and assisting with any requested needs.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   Essential Functions: -Greet each guest (with a smile and warm welcome) when they arrive, and when they finish their round. -Promptly load/unload golfers’ bags from the Bag Drop, Bag room, and Guest Services area. No guest will carry his or her own bag. -Clean golf clubs as they come in from a round or practice. -Keep the Staging Area stocked with carts. -Maintain the Practice Range. -Follow the instruction of the Professional Staff during outings and tournaments. -Maintain a neat, clean work area at all times.

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 10pm to 8am. $250.00 Sign-On Bonus! If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. $250.00 Sign-On Bonus!   Essential Functions: -Prepare the restaurant pre-shift for the service ahead. -Greet guests as they arrive or move about the restaurant. -Guide guests on their culinary journey through descriptive selling of the menu. -Be accurate in your order taking, confirming all special requests. -Be the master of the menu, understanding the details to enhance the conversation. -Work collaboratively with other restaurant servers and kitchen/bar staff. -Assist guests who have concerns to guide them to a resolution that leaves them happy. -Finalize the experience through timely and accurate bill presentation.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant. $350.00 Sign-On Bonus!   The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen! Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant. $350.00 Sign-On Bonus!   The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. A great housekeeping team can make a guest stay go from OK to Outstanding! $250.00 Sign-On Bonus! Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor  

The barback is responsible for ensuring that the bar is operating at is full capacity. This position is resposible for running food, stocking the bar, and backing up where needed.

We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. $250.00 Sign-On Bonus!   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen! $350.00 Sign-On Bonus!   Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.       Essential Functions: -Develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry). -Opportunity to experience using knives and various kitchen equipment. -Reach and recreate recipes. -Be consistent on all food preparation. -Learn how to minimize food waste through cross utilization. -Opportunity to work with a world class culinary team. -Create workstations with all needed ingredients and cooking equipment. -Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat). -Keep a sanitized and orderly environment in the kitchen. -Ensure all food and other items are stored properly. -Responsible for the quality of ingredients.

Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed. $350.00 Sign-On Bonus!       Essential Functions: -Develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry). -Opportunity to experience using knives and various kitchen equipment. -Reach and recreate recipes. -Be consistent on all food preparation. -Learn how to minimize food waste through cross utilization. -Opportunity to work with a world class culinary team. -Create workstations with all needed ingredients and cooking equipment. -Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat). -Keep a sanitized and orderly environment in the kitchen. -Ensure all food and other items are stored properly. -Responsible for the quality of ingredients.

We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef.  This individual must have extensive experience working in a high-volume professional kitchen and be a college graduate in the culinary arts.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!   Your Role: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team - You will be the example that the culinary team follows - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service - You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus

We are looking for an Executive Chef, ideal candidate will be ACF certified, or will have a culinary degree from a recognized culinary institute.  This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of developing creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.  If you are an experienced Chef, if you enjoy putting your creativity to work, and you enjoy the culinary impact you make on guests from all over the world, then we want you!   Your Role: - You will create menus which reflect seasonal availability based on the concept of the restaurant, as well as a food & beverage merchandising programs for grab & go or any other food retail element in the hotel. - You will analyze menus and procedures to improve profit and quality  - You will have your fingers on the pulse of trends, making changes based on guest needs, the hotel’s guest mix, and industry trends. - You will be creative in developing daily, seasonal, and special event menus to enhance the guest experience. - You will forecast purchases and maintain food cost to align with budget. - You will be the leader in safety, efficiency, and sanitary production. - You will develop purchase specifications for all food products and related items, ensuring order guides are set up accordingly, and food inspection and receiving standards are met - You will monitor all activities of Stewarding department and personnel. - You will enhance the skills of your team by designing training and development plans - You will work closely with the culinary team to provide demonstrations/examples of quality food and recipe standards. - You will create an amenity program that reflects the hotel and its environment. A creative solution with a wow factor - You are the leader of culture, “One Team” all employees feel empowered to assist any guests of the Hotel. - You will maintain clear communication with the General manager, Director of Food and beverage and Human resources department. - You will partner with the Corporate Chef to drive programs that ensure centralization and consistency

The objectives of the Director of Food & Beverage are to achieve marketing, sales, profitability and quality service goals for the Food & Beverage Department by developing and executing marketing strategies. Preparing and executing the budget, providing quality service to the guests and employing leadership and managerial skills effectively. Duties include: - Responsible for motivating and managing a team of front and back of the house food and beverage management. - Develop and recommend the budget, marketing plans and objectives and manages within those approved plans - Implement and maintain F&B sales/marketing programs - Direct and oversee development of employees - Hire, train, empower, coach and counsel, performance and salary reviews - Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations - Coordinate food and beverage operations with other hotel departments to ensure efficient guest service - Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality - Implement procedures to increase guest and associate satisfaction - Exercise quality control for both food and beverage - Maintaining standards of service and ensure their implementation - Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards - Coach and counsel employees to reflect brand service standards and procedures  

About Us: At the Marriott in Colorado Springs, managed by Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fostering a culture of growth and collaboration, we encourage our team members to excel.   Responsibilities: As the Lead Van Driver/Bell Person, you will be responsible for luggage assistance and shuttle service for all guests while providing them with personalized service to ensure the best arrival and departure experience in Colorado Springs. Your key responsibilities will include: - Assisting incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds). - Explaining hotel services and facilities, including hours of operation, location, and banquet functions. - Orienting guests to guestroom layout, heating and air conditioning controls, ice machine locations, and other relevant amenities. - Answering questions about local areas of interest and assisting guests with transportation needs to corporations, local attractions, the airport, etc. - Delivering guest laundry/dry cleaning and requested supplies and amenities. - Assisting in maintaining the cleanliness of parking lots, public restrooms, ash urns, and public areas. - Keeping the bell closet and back of Front Desk area clean and organized. - Assisting with At Your Service (AYS) calls as needed, answering phones using proper etiquette. - Notifying the supervisor of any potential guest challenges or concerns. - Delivering packages received at the hotel to the appropriate departments and logging all incoming and outgoing packages per Marriott standards. - Maintaining a thorough knowledge of emergency and life safety procedures and following all key control procedures.   Empowered to Make a Difference Our "People First" value is the foundation of who we are. We are a talented, diverse, and passionate team working together with respect and dedication. We empower our people to make a difference, not only for our guests, coworkers, and communities but also for themselves. Our mission goes beyond providing a paycheck - we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth. Our Values: - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Being honest and accountable to ourselves and our colleagues. - Excellence: Surpassing expectations through dedication, hard work, and innovation. Our Purpose: Creating value for our associates, guests, owners, and communities. Our Vision: Fostering an inspired community of forward-thinking professionals committed to making hospitality better for our associates, guests, and partners. Benefits:Perks of Being Part of the Pyramid Global Family Joining the Pyramid Global team means being celebrated for your achievements, as we foster a culture of excellence and growth. We encourage you to set ambitious goals, Be The Difference in our organization, and create unforgettable experiences. Our dedicated leadership team is always there to guide and support you throughout your journey with Pyramid Global. Take a look at some of the enticing benefits we offer: - Exclusive discounts on room rates and experiences at our award-winning hotels. - Mental well-being support for you and your loved ones. - Comprehensive finance and retirement solutions. - Performance-based incentives and bonuses. - Generous paid time off. - Exciting perks and discounts. - Professional guidance and support. - Competitive health insurance plans. - Pet insurance for your furry companions. - Skill-enhancing job training. - Educational opportunities for career growth. - A strong emphasis on work-life balance.

We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.