Responsible for seating guests, guest engagement, bussing of tables, and general clean up of work area.

Starting Hourly Rate: $15.50   Job Type: Part-time, Temporary (Start date October 2023 ending January 2024).   Your Role: Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with reasonable accommodation. • Must have basic knowledge of food and beverage preparation and service. • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. • Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. • Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reaches overhead to retrieve stock. • Ability to read, speak and understand the English language in order to communicate with guests and take orders. • Ability to remember, recite and promote the variety of menu items. • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

Starting Hourly Rate: $15.50   Shift: PM with open availability    Job Description:   We are looking for a highly motivated, customer focused Bartender to join our Fine Dinning Resturant Morgan's in the Desert. The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Rate: $15.50   We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time

About Us: At the Marriott Colorado Springs Hotel, we are dedicated to creating exceptional dining experiences for our guests. We believe in fostering a collaborative and growth-focused culture, where each team member's unique contributions are valued and celebrated. Join our culinary team and make a difference through innovation, collaboration, and elevating the guest experience.   Responsibilities: As a Lead Cook, you will be responsible for maintaining, setting up, food production, and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler, sauté stations, grill, and other stations as needed. Your essential functions will include: - Preparing all hot food items according to standard recipes and guest checks to ensure consistency and quality. - Visually inspecting, selecting, and using food items ideal for sautéing and preparation of menu items. - Ensuring accurate completion of the daily production chart according to standards. - Checking and controlling proper storage of products, stocks, sauces, and portion control size. - Maintaining cleanliness and organization of refrigeration, storage, and working areas to comply with Health Department regulations. - Demonstrating proficiency in reading and implementing Use Record Specifications. - Keeping all equipment in clean, working condition and practicing "Clean as you go" policies. - Preparing requisitions for supplies and food items needed for production. - Utilizing math skills for appropriate food preparation as per recipes. - Being capable of working on various kitchen stations, including sauté, grill, and others as required. - Participating in monthly departmental meetings and contributing to a collaborative team environment. Additional Responsibilities: As a key member of the culinary team, your role may also encompass: - Contributing to the implementation of culinary training programs to ensure consistency in food preparation. - Collaborating with team members to improve efficiency and quality in the kitchen. - Participating in inventory management and supply requisition processes. - Adhering to Marriott's brand and service standards in all food preparation activities. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including: - Exclusive discounts on room rates and experiences at our award-winning hotels. - Comprehensive financial and retirement solutions. - Performance-based incentives and bonuses. - Generous paid time off. - Exciting perks and discounts. - Professional guidance and support. - Competitive health insurance plans. - Skill-enhancing job training. - Educational opportunities for career growth. - A strong emphasis on work-life balance.

At Marriott - Colorado Springs, we are seeking skilled Room Attendants who share our commitment to providing exceptional guest experiences. Our Room Attendants play a vital role in maintaining the highest standards of cleanliness and comfort for our guests. If you are enthusiastic, dedicated, and thrive in a dynamic hospitality environment, we invite you to join our team.  Key Responsibilities: - Clean and vacuum guests' rooms according to established standards. - Collect soiled linens for laundering, make beds, and replenish room supplies. - Empty trash and respond promptly to guests' needs. - Maintain a clean and inviting environment for hotel guests, adhering to the quality standards set by Pyramid Hotel Group. - Assist in ensuring guest satisfaction through attentive and personalized service. - Collaborate effectively with colleagues and communicate well within the team. Opportunity for Growth: This position has the potential for growth as Room Attendants have the opportunity to become self inspectors. As you demonstrate your skills and commitment, you can elevate your role within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we believe in putting "People First." Our team is composed of talented, diverse, and passionate individuals who collaborate with respect and dedication. We empower our team members to make a positive impact not only for our guests, coworkers, and communities but also for themselves. Our mission extends beyond monetary compensation; we aim to create value for our associates through exceptional experiences, benefits, and opportunities for growth. Our Values: - People First: We cherish a team that thrives on diversity, talent, and passion, working together with mutual respect. - Integrity: We uphold honesty and accountability in our actions, fostering trust among ourselves and our colleagues. - Excellence: We exceed expectations through dedication, hard work, and innovative thinking. Our Purpose: Creating Value for All We strive to create value for our associates, guests, owners, and communities through our dedicated efforts. Our Vision: We envision an inspired community of forward-thinking professionals committed to enhancing hospitality for associates, guests, and partners. Benefits: As a part of the Pyramid Global family, you'll enjoy a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance Join our team at Marriott - Colorado Springs and play a pivotal role in delivering exceptional hospitality experiences while enjoying a supportive and growth-oriented environment. Be part of our commitment to making a difference in the lives of our associates, guests, and communities.

Marriott Westchase Hotel hiring experienced Restaurant Servers!   We are looking for a dependable and highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class company!    Must be able to work various days of the week and weekends, including holidays, 3 PM - 12:00 AM!   This is a dual role - your primary role will be as a restaurant server but also assist as a backup bartender based on hotel demands.   Your role: - Prepare the restaurant pre-shift for the service ahead. - Greet guests as they arrive or move about the restaurant. - Guide guests on their culinary journey through descriptive selling of the menu. - Be accurate in your order taking, confirming all special requests. - Be the master of the menu, understanding the details to enhance the conversation. - Work collaboratively with other restaurant servers and kitchen/bar staff. - Assist guests who have concerns to guide them to a resolution that leaves them happy. - Finalize the experience through timely and accurate bill presentation.

We are seeking full-time Room Attendants who are flexible to work hours that include weekends and/ or holidays.    Candidates should be service minded, energetic and have the ability to work well in a team environment.    The Room Attendant must be open to all aspects of housekeeping.  Responsibilities include to clean and vacuum guest rooms; collect soiled linens for laundering, make beds, replenishes room supplies, empties trash, cleaning of some public spaces, special cleaning projects, houseperson and laundry duties and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.   Estamos buscando recamareras a tiempo completo, quien tengan un horario flexible incluyendo fines de semana y/o días festivos.   Las candidatas deben tener un enfoque en el servicio, ser energéticas y tener la habilidad de trabajar bien en equipo. Estar abierta a todos los aspectos de housekeeping. Responsabilidades incluyen limpieza de cuartos, de áreas públicas, proyectos especiales, houseperson y lavandería.       Sign On Bonus - $ 300- Sign On Bonus

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the Front Office, and exceptional Beyond compare service attitude, for the position of Assistant Director of Front Office at the Lytle Park Hotel.    The primary responsibilities for the Assistant Director of Front Office will include but are not limited to: - Manage all aspects of Front Desk operations for assigned shift. - Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. - Alert management of potentially serious issues. - Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. - Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. - Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. - Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. - Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. - Throughout shift conduct routine inspections of the Front Office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. - Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. - Promote teamwork and quality service through daily communication and coordination with other departments. - Will serve as “manager on duty” as required. - This position typically supervises a shift of Front Office employees. 

About Us: At the Marriott Colorado Springs Hotel, we are dedicated to creating exceptional dining experiences for our guests. We believe in fostering a collaborative and growth-focused culture, where each team member's unique contributions are valued and celebrated. Join our culinary team and make a difference through innovation, collaboration, and elevating the guest experience.   Responsibilities: As a Cook, you will be responsible for maintaining, setting up, food production, and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler, sauté stations, grill, and other stations as needed. Your essential functions will include: - Preparing all hot food items according to standard recipes and guest checks to ensure consistency and quality. - Visually inspecting, selecting, and using food items ideal for sautéing and preparation of menu items. - Ensuring accurate completion of the daily production chart according to standards. - Checking and controlling proper storage of products, stocks, sauces, and portion control size. - Maintaining cleanliness and organization of refrigeration, storage, and working areas to comply with Health Department regulations. - Demonstrating proficiency in reading and implementing Use Record Specifications. - Keeping all equipment in clean, working condition and practicing "Clean as you go" policies. - Preparing requisitions for supplies and food items needed for production. - Utilizing math skills for appropriate food preparation as per recipes. - Being capable of working on various kitchen stations, including sauté, grill, and others as required. - Participating in monthly departmental meetings and contributing to a collaborative team environment. Additional Responsibilities: As a key member of the culinary team, your role may also encompass: - Contributing to the implementation of culinary training programs to ensure consistency in food preparation. - Collaborating with team members to improve efficiency and quality in the kitchen. - Participating in inventory management and supply requisition processes. - Adhering to Marriott's brand and service standards in all food preparation activities. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including: - Exclusive discounts on room rates and experiences at our award-winning hotels. - Comprehensive financial and retirement solutions. - Performance-based incentives and bonuses. - Generous paid time off. - Exciting perks and discounts. - Professional guidance and support. - Competitive health insurance plans. - Skill-enhancing job training. - Educational opportunities for career growth. - A strong emphasis on work-life balance.

About Us: Join our dynamic Guest Services team as a Hotel Concierge and embark on a journey of creating exceptional experiences for our guests. We are seeking highly motivated individuals who possess an engaging personality and a passion for making meaningful connections. If you are excited about using your knowledge and enthusiasm to assist guests in planning their stay and enhancing their overall experience, this is the perfect opportunity for you to thrive in the world of hospitality with world-class property.   Your Role: As a Hotel Concierge, you will be the beacon of hospitality, guiding our guests to create unforgettable memories during their stay. Your responsibilities will include: - Assisting guests in discovering their unique "Wanderlust" experience. - Providing exceptional customer service through genuine engagement and sincere interest in guests' needs. - Making sure the concierge lounge is clean at all times - Making sure that food and drinks are always available - Be able to run food and drinks from the lobby to the concierge floor (9th floor) - Establishing valuable relationships with local restaurants, shops, and attractions to enhance guests' experiences. - Resolving challenges with a proactive approach and turning around situations to create a "WOW" factor for our guests. - Promoting and selling special hotel programs that enrich our guests' stay. - Collaborating professionally with hotel and resort staff, sharing necessary information to ensure seamless operations. - Communicating pertinent information to the manager on duty. - Assisting other departments as needed to create a harmonious and exceptional guest experience. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance If you are a self-motivated individual with a passion for creating memorable experiences, we encourage you to apply for the Hotel Concierge position at Marriott Colorado Springs. Join our team and play a vital role in making our guests' stays exceptional and unforgettable while growing your career in the hospitality industry. Be part of our mission to create value for our associates, guests, owners, and communities.

About Us: Come grow with us! Pyramid Global is an international leader in hospitality and a place where you can build your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. Our organization is people-focused, with a CARE culture at the center of everything we do. Join us in creating exceptional guest experiences and enjoy being part of the Pyramid Global family.   Responsibilities: As the Assistant General Manager, you will report to the General Manager and play a pivotal role in directing and coordinating hotel activities to create a positive environment where operational efficiency and profitability align with a focus on people (employees and guests), product, and profit. Your responsibilities will include: - Directing and serving as the primary point of contact for department heads (excluding Sales and Marketing and Human Resources). - Maintaining positive relations with staff through coaching, teaching, and open communication, both individually and within departments. - Fostering a positive employee experience by building trust, encouraging open communication, and cultivating a supportive work environment. - Collaborating with department heads to set and achieve goals, offering guidance and encouragement along the way. - Monitoring progress, reporting achievements, identifying problem areas, and assessing their impact on hotel profitability. - Ensuring a positive guest experience by upholding quality and safety standards. - Encouraging creative and critical thinking to resolve issues while preserving the brand's integrity. Additional Responsibilities: As an Assistant General Manager, you may also: - Help guests discover their "Wanderlust" experience. - Provide exceptional customer service by engaging with guests and establishing sincere connections. - Build relationships with local restaurants, shops, and attractions. - Assist in resolving issues and exceeding guest expectations during challenging situations. - Promote and sell special hotel programs. - Collaborate professionally with hotel and resort staff, providing necessary information and assistance as needed. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

This is a Conference Services and Catering Manager Position.  Individual would be responsible for the management of all aspects and functions of the Catering and Conference Services department in accordance with hotel standards. Coordinates logistical arrangements and details and acts as liaison between hotel and clients. Coordinators all levels of catering and group bookings.   REPORTS TO:         Director of Sales and Events   WORK ENVIRONMENT: Catering and Conference Services offices, Banquet meeting rooms/any Hotel location designated for a group function or event, service areas of Hotel. Job involves working: - under variable temperature conditions (or extreme heat or cold). - under variable noise levels. - outdoors/indoors. - around fumes and/or odor hazards. - around dust and/or mite hazards. – asthma/allergies - around chemicals.   KEY RELATIONSHIPS: Internal: All Hotel Departments not limited to Culinary & Stewarding, Housekeeping, Guest Services-Front Desk, Finance, Sales, and Marketing, Purchasing, Property Operations, Safety and Security, Administrative Offices, Banquet employees, F&B Outlets, Spa Luana, Tennis, Golf, Stables   External:    Hotel guests/visitors, Trade show/Exposition Company Set-up Personnel, Suppliers and Clientele.   ESSENTIAL JOB FUNCTIONS - Maintains complete knowledge of and comply with all hotel and departmental policies/service procedures/standards. - Anticipates guests’ needs, responds promptly, and acknowledges all guests, however busy and whatever time of day. - Maintains positive guest and employee relations at all times. - Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately. - Resolves guest complaints, ensuring guest satisfaction. - Maintains complete knowledge of: - Daily scheduled group functions, times, locations, amount of people and specified requirements. - Location of all Hotel function space and names of rooms. - Understand all styles of meeting and Banquet room settings. - Correct maintenance and use of office equipment software systems and the safety guidelines.   DETAILED RESPONSIBILITIES - Reviews all group program profiles and group meeting requirements and organizes such into chronological order.   - Program Management - Manage entire program from contract turn-over from Sales team finalizing all program details, guest room block, expected attendance, final billing, and any other relevant details - Evaluate client needs, conduct research, and makes recommendations in order to assist clients in establishing requirements for banquet and convention space needs - Coordinate meeting or function space design with the Banquet Manager and Special Events - Produce menu and event proposals based on the specific needs of the clients in order to ensure the profitability of each event - Rent and coordinate with outside vendors to ensure proper planning and execution of events (audio visual equipment, flowers, dance floors, tables, chairs) - Answers banquet/catering phone, schedules appointments for clients to inspect function site, receives confirmed contracts/deposits, prepare Banquet Event Order forms, and maintain client/event files - Ability to analyze client needs and negotiate pricing. - Ability to work under time pressures and extensive hours. - Ability to prioritize and organize workload to ensure deadline is met and works under time constraints. - Ability to access and accurately input information using a moderately complex computer system. - Function as liaison with internal hotel operations areas - Responsible for managing monthly program forecasts and expenses - Ensures billing is correct before sent to client and Accounting Team - Completes follow up correspondence to clients and vendors as needed - Skill to communicate information clearly and effectively in person, in writing, and on the phone with a variety of people including staff, faculty, students, parents and vendors     - Banquet Event Orders & Resume - Produce proposals and contract agreements for any new stand-alone catering events or business meetings or in-conjunction business that may materialize after the original contract - Interface with all stakeholders and corporate clients to ensure satisfactory services are being provided - Creates Banquet Event Orders outlining daily set-up requirements according to departmental procedures and attach respective diagrams (prepare diagrams as needed). - Assigns banquet/meeting rooms set ups based on needs of clients, i.e., schoolroom, etc. - Monitors in house group activity, aiding as needed, such as organizing exhibit set up, promotional, community events, etc. - Develops client menus as well as organizes all other arrangements as they relate to social and corporate events.  - Contracts outsourced services and manages the individual contracts and billing to client and vendor.   - Function Space and Setup - Manager inspects the preset scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up rectify any deficiencies with respective departments. - Inspects final set-ups 1 hour prior to function to ensure setup is in alignment with client agreement before scheduled client walk through. - Meets group coordinator prior to function throughout event, make introduction and ensure that all arrangements are agreeable. - Coordinates group's requests for additions/changes to scheduled arrangements according to standards. promptly Communicates with relevant departments to ensure proper servicing of accounts.   - Communication Expectations - Responds and sells to all telephone and walk-in inquires. Keeps abreast of all local organizations and their meeting plans. - Answers phones within 3 rings, using correct salutations and telephone etiquette. - Conducts planning site inspections and supports Sales as needed for Sales Sites - Contacts client and maintain effective communication throughout planning and while on site to ensure successful completion of program. - Communicates with Sales and Reservations, Guest Services-Front Office, in order to coordinate and monitor guest room blocks and special reservation needs.  - Attends, and often leads, weekly Banquet Event Order and resume meetings to review group information with all operational departments. - Monitors 30-60-90-day guest room blocks per client contract and ensure attrition classes are upheld. - EDM and Banquet Director/Manager to collaborate on objectives.   - Finance & Revenue - Negotiate and execute vendor agreements obtaining best possible pricing and concessions utilizing existing Master Service Agreements (when available - Prepare and submit for approval any purchase orders and invoices to be paid in the month for the month of services. - All Final BEOs and Banquet Checks to be reviewed by EDM - All group and catering files are reviewed before being turned over to accounting for final billing. - Resolve all discrepancies with Finance. Organizes all banquet event order information according to standards. - All changes contain complete and accurate information and distributed prior to final billing deadline - Assists department with special projects and promotional, community or staff events. - Plans and conducts pre- and post-convention meetings with clients and respective departments. - Prepares and presents weekly, monthly, and annual revenue reports as required.   SECONDARY JOB FUNCTIONS - Attend designated meetings. - Assists banquet staff in room set up, as necessary. - Guide administrative staff in distribution of written materials. - Effectively deal with guests and Employees (some of whom sill require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information) concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to manage a large staff and apply basic supervisory skills to plan, organize and direct employees. - Considerable skill in composing professional documents to effectively correspond with clients, in-house departments and third parties. - Ability to grasp, lift and/or carry, otherwise move goods weighing 20 lbs. Ability to work flexible schedules based on the needs of the customer and business demands, as well as being able to work the duration of the shift traveling throughout the hotel or remaining stationary for long periods of time. Ability to use various office equipment, including, but not limited to, typewriters, calculators, photocopier, and facsimile machines. Perform rotational MOD shifts - Serve our guests. Serve the other Turtle Bay Resort employees who serve our guests. - Perform any and all functions as directed – you are a member of the entire Turtle Bay Resort team, not just a member of your department. - Take personal responsibility to ensure the success of the team – the team succeeds because of your actions. - Always put the team objectives ahead of your personal agenda. - Always greet co-workers in the same friendly, courteous manner – never pass a fellow employee without acknowledgement. Deal with all guests and fellow Turtle Bay Resort team members with respect and honesty. - Present yourself properly in the workplace at all times. - Other duties as requested by Director of Sales and Events

  The Director of Sales & Marketing provides day to day leadership to sales, marketing and catering service associates to achieve resort revenue objectives with overall responsibility for achieving booking goals and property revenues. Responsible for the leadership and management of all aspects of revenue generation at the property to include direct sales, catering sales, food & beverage sales, and for managing all public relations, promotions and marketing efforts to optimize profit potential and further enhance the property's image.   ESSENTIAL FUNCTIONS:   - Drives, owns and supports all aspects of revenue generation for the property(s) - Retain, lead, and grow talents of the team through constructive feedback and career focused learning opportunities. - Generates data, analyzes and recommends strategies and actions within an assigned territory to impact business. - Thoroughly prepares and provides recommendations with Business Reviews of revenue opportunities. - Leads all property marketing channels for visibility, spend, and return on investment. - Creates strategic marketing plan and supporting action items and measures effectiveness with adaptation to changing market conditions. - Stays abreast of competition with strengths, weaknesses, opportunities, and threats in the local and regional set, and own STR reporting data analytics. - Manages all departmental expenses, contracted vendor partners, and accurate budgeting/forecasting. - Creates budgets and forecasting with sound well thought analysis to present to internal and external stakeholders. - Develops year-round programming and activities generating visibility and revenue capture. - Initiates new sales, prospects and qualifies leads and solicits potential clients. - Hosts and entertain clients and maintain client accounts. - Schedules and conducts site inspections and assists on team member site inspections where needed. - Attends and supports trade shows pertinent to assigned areas and attend meetings, seminars and functions through membership in association(s). - Provides overall day to day leadership support to the Sales & Marketing department. - Maintains a working relationship with departments interacting with conferences, events and groups. - Proactively serves as an ambassador for the sales department with written and verbal communication both intra and inter departmentally. - Stays abreast of industry trends and makes recommendations of changes, which would affect operations.

We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift. To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties. Night Auditor Responsibilities: - Keeping hotel financial records in order. - Processing invoices, transactions, room charges, refunds, etc. - Preparing and distributing employee checks. - Verifying that all accounts are balanced and supported by documentation. - Checking guests in and out of the hotel. - Responding to guests' needs, requests, and complaints. - Answering the phone and making reservations. - Summarizing each night's operations and listing any follow-up tasks for management. - Following End of Day procedures. -   Sign On Bonus - $350 - Sign On Bonus

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.   Your role will be to ensure that the Standards are delivered graciously and thoughtfully every day. We are searching for an Executive Pastry Chef that is accountable for the overall success of the daily pastry operations and exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. This position reports to our Director of Food & Beverage.  Every day is different, but you’ll mostly be: - Making every single meal a feast for the eyes and treat for the tastebuds. - Coaching, developing a pre-opening pastry team, and creating development goals for colleagues. - Directing day-to-day kitchen activities, management of the Pastry operations including the rosters, assigning duties, and giving the team the opportunity to attend activities and training.  - Promoting teamwork and quality service through daily communication and coordination with other departments. Communicating with all hotel department heads to stay informed and ahead of kitchen needs, ensuring timely responses to requests. - Supervising, managing, and guiding a team and allocating work to them according to skill level and then planning training and initiatives for them to grow and improve.  - Check orders, and requisitions against budgeted costs.  - Maintain technical worksheets, recipes, and costings are up to date.  - Ensuring health and hygiene procedures alongside health and safety requirements are met.  - Completing forecasts, plans, departmental production reports for management. - Helping to prepare the Pastry team’s annual budget and helping to set departmental goals. - Maintaining costing and documentation of all dishes prepared and sold from the kitchen. - Encouraging and addressing guest feedback to improve guest satisfaction. - Answering guest questions about dishes and kitchen services. - Assisting the Director of Food & Beverage with event planning. - You’ll make sure our dishes are always at their best - we have standards - but it’s down to you to make the dining experience special and memorable for guests.  - Keeping an eye on competitor activity / industry innovation to develop your own ideas in the kitchen.   - Creating and maintaining work schedules for the pastry team, - Maintaining an open-door policy and having effective communication.

We are looking for a diligent night auditor to join our hotel staff. You will be responsible for bookkeeping and keeping financial records up-to-date, as well as checking guests in and out of the hotel, processing their bills, and attending to any requests made by guests during your shift. To be successful as a night auditor, you should have excellent attention to detail, financial savvy, and a strong aptitude for customer service. Top candidates will be able to manage their time wisely, in order to properly prioritize their various duties. Night Auditor Responsibilities: - Keeping hotel financial records in order. - Processing invoices, transactions, room charges, refunds, etc. - Preparing and distributing employee checks. - Verifying that all accounts are balanced and supported by documentation. - Checking guests in and out of the hotel. - Responding to guests' needs, requests, and complaints. - Answering the phone and making reservations. - Summarizing each night's operations and listing any follow-up tasks for management. - Following End of Day procedures. -   Sign On Bonus - $350 - Sign On Bonus

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.

Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and new restaurant, Ridge + River. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging. The Cook prepares and cooks meals for guests of the restaurant and/or banquet functions. -Benefits available: Retirement Benefits with a company match program, Colorado sick time and public emergency leave, Discount Room Nights at Benchmark properties and Parking. -Earn between $20-$27/hr and Typical shifts are between 1pm-10pm  We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients