We are currently seeking a Group Sales Manager. Key responsibilities include, but are not limited to: �Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales�Generate requests for proposals and manage efforts to secure group business in SMERF, Tour/Travel and Social Markets �Negotiate contracts ensuring that all pertinent aspects of the contracts and closing are complete and documented �Following up and details are critial to role. Represent the hotel in local events, maintaining high visibility and positive relations in relative business organizations�Sales Strategy Planning and Sales Performance Reporting�Must meet or exceed annual goals/targets of position

We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.  If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Coordinates the day’s work flow and distribution of duties  - Inspect guest rooms following highest quality standards. - Hold department employees accountable for the highest quality standards. - Supervise and train staff to ensure that standards of cleanliness are maintained.   - Assists with performing inventory of linen and supplies. - Assists in completion of performance evaluations. - Uses judgment and experience to distribute work, assign rooms and duties to staff - Coordinate activities with Front Desk Supervisor and staff. - Reports maintenance needs accordingly   - Ensures employees are using/handling cleaning chemicals safely.  - Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

We are looking for a highly motivated, customer focused leader to join our Front Office team as Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in leading a hotel front office operation team, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience - You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports.  - You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge - You will ensure proper training materials are in place and used by each department.  Implement coaching, career planning and recognition programs for all associates. - You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy. - Participates in Revenue Optimization Committee (ROC) meetings. - You will lead by example to ensure all guest interactions are handled in a professional manner. - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

We are looking for a highly motivated, detail oriented and customer focused leader to join our Housekeeping team as Executive Housekeeper. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in leading the housekeeping operations for a hotel or resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - You will oversee the housekeeping operations to lead the to achieve high standards in cleanliness in all areas of the hotel - You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports.  - You will develop and mentor a team - You will ensure proper training materials are in place and used by each department.  Implement coaching, career planning and recognition programs for all associates. - You will monitor inventory of room products to include but not limited to, linen, cleaning supplies and guest amenities - Partner with the Front Desk team to develop a VIP program as well as monitor available inventory. - You will lead by example to ensure all guest interactions are handled in a professional manner. - Provide exceptional customer service by being engaging and taking sincere interest - You will inspect all areas of the hotel for cleanliness and assign deep cleaning projects as necessary - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Works closely with the Maintenance and Front Desk teams to communicate and coordinate the day - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens - Keep laundry area/ common areas of the property clean and organized - Daily cleaning of housekeeping and maintenance staff restrooms - To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures - Assist houseman and housekeepers as necessary - Help maintain a safe work environment - Always respond in a friendly, helpful manner to other team members.

About Us: At Pyramid Global Hospitality, we believe in the power of our team members. We value, support, and recognize the unique contributions of each individual. By fostering a culture of growth and collaboration, we encourage our team members to excel.    Position Summary: As a Restaurant Supervisor, you play a crucial role in creating memorable experiences for our guests and fostering a vibrant environment for our associates. This position offers exciting opportunities for career growth within our organization.   Key Responsibilities: - Ensure the smooth function of the entire dining room, exceeding guest expectations in accordance with Marriott standards. - Supervise staff and stations, managing communication between the front desk, kitchen, and tables. - Provide ongoing training and development for all Front of House (FOH) positions to maximize potential. - Organize and supervise staff schedules, side-work, cleanliness of dining rooms/facilities, and bar service matters. - Support the General Manager for the overall success of the restaurant and ensure the future return of each guest. Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Our Values: People First, Integrity, Excellence - People First: A talented, diverse, and passionate team working together with respect. - Integrity: Honesty and accountability to ourselves and colleagues. - Excellence: Surpassing expectations through dedication and innovation. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance

At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.   Key Responsibilities: As a Front Desk Agent at our Marriott in Colorado Springs, you will play a crucial role in creating a memorable first impression for our guests. Your engaging personality and exceptional customer service skills will contribute to our goal of providing guests with an unforgettable experience. Your key responsibilities will include: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make changes and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergencies and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guest’s challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guests by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. -     Opportunity for Growth: This position offers the potential for career advancement within our organization, aligning with our commitment to employee development and growth. Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities. Benefits: Joining Pyramid Global offers a range of enticing benefits, including but not limited to: - Exclusive discounts on room rates and experiences at our award-winning hotels - Mental wellbeing support for you and your loved ones - Comprehensive finance and retirement solutions - Performance-based incentives and bonuses - Generous paid time off - Exciting perks and discounts - Professional guidance and support - Competitive health insurance plans - Pet insurance for your furry companions - Skill-enhancing job training - Educational opportunities for career growth - Strong emphasis on work-life balance

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Excellent verbal communication skills, able to lift up to 50lbs multiple times and able to stand 8 hours per day.

The Ticket Desk Attendant is responsible for stellar customer service regarding winter activities in the Ski Department. Daily tasks include face-to-face customer interactions, as well as over the phone, season pass product issuing, special program sales and queries, and balancing the cash drawer. This position will also assist the Cashier’s Office from time to time with lift ticket and rental sales, and ticket redemption. Position will begin early November and ends Late March. * A year-round full-time position may be available based on job performance and other departmental needs.   Essential Functions: -Greets guests and members in a friendly, professional manner. -Consults with guests/members with a focus on providing exceptional customer service and resolving their needs. -Fields and manages in-person and on-phone interactions following proper protocol. -Adheres to policies when processing or issuing Season Passes, Buddy Tickets and any other ski products sold. -Addresses Special Program queries and sales. -Ensures all communications are responded to correctly and in a timely manner. -Balances the cash drawer. -Ensures 100% accuracy when processing financial transactions. -Handles lift ticket and rental sales and ticket redemption. -Takes on additional duties and tasks as may be assigned.  

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Requires a minimum of 2 years experience.  Also requires standing for long periods of time, able to lift up to 50 lbs., and have good communication skills (both written and verbal). Supervising A.M. kitchen staff, helps in and or prepares banquet event food.  Helps support line staff as needed, supports dishwasher when needed.  Able to coach and councel staff. Hilton is looking for a strong team leader who will support the Chef and can fill in on his days off.  The ideal candidate will understand all areas of the kitchen, have a strong sense of urgency, work well as part of a team and have a can do attitude.

This position contributes to Hotel Valley Ho’s success by working within the framework of a quality Food and Beverage service team.  Greet guests in a professional, warm, friendly and sincere manner.  Insure guests are happy when leaving the restaurant. Serve food to guests in a personable, courteous manner ensuring a positive dining experience.  

Hyatt Regency Atlanta Perimeter @ Villa Christina