We're looking for an experienced Executive Chef to lead our culinary team. The Executive Chef will be responsible for overseeing the culinary operations of the restaurant. They will be responsible for creating menus, ensuring high-quality food and beverage service, and managing kitchen staff. The Executive Chef will also be responsible for managing food and labor costs, ensuring compliance with health and safety regulations, and maintaining relationships with vendors.  

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Supervise all housekeeping activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Assist in training, motivating, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Assist in preparing weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Candidates must possess a warm, friendly, caring can do attitude" and have previously worked in a fast paced catering/banquets environment.  Must have a stable work history and prior experience preferred. Good command of the English language with a neat appearance required.  Local candidates only please!

Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - training - employee relations matters - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality

As our Van Driver, you will drive guests to local attrations and on occasion complete airport and train station runs. Must be friendly and courteous.

As our Van Driver, you will drive guests to local attrations and on occasion complete airport and train station runs. Must be friendly and courteous.

This is a a hybrid positon that will primarily act as a Laundry Attendant, but will assist in van driving resposnsilbilites when needed.  Must be a ble to work 4am till 12noon (Friday through Tuesday).  As our Van Driver, you will drive guests to and from the airport. Must be friendly and courteous.

Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays - Free Ecopass/RTD Pass If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property.   Your Role: - Carry out the safety policies and procedures of the property and Benchmark, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. - Follow safety procedures to ensure a safe working environment for guests and associates. - Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule. - Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees. - Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention. - Respond to emergencies as prescribed in Emergencies Service Procedures of the property. - Assure the security of guest and employee information both in written reports and in general business operations. - Complete all Daily Activity and Incident Reports. - Help assure compliance with Liquor Laws. - Assist in developing and presenting security related programs. - Review and edit written records produced by Security Officers. - Aid in other job classification as determined necessary by immediate superior.

Why should you work here? The Residence Inn Farmington Hills, MI professionally managed by Benchmark-Pyramid Hotels offer competitive wages, great culture and amazing benefits. Benefit package includes 401K with a company match and lucrative bonus programs, to name a few. We are looking for individuals with a passion to serve our guest. We are seeking friendly housekeepers who can provide an exceptional guest experience. The responsibilities will include but not limited to, cleaning and servicing assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning, and replenishment.   Does this sound like you? Do you think you have what it takes? If so, please apply!    

Pyramid Global Hospitality is looking for housekeepers who are service minded, energetic, and detail oriented to join our team at our prestigious hotel locations in Livonia!   Responsibilities include: - Clean and vacuum guest rooms - Collect soiled linens for laundering, make beds, replenish room supplies and empty trash. - Respond to guest needs - Maintain a clean environment for hotel guests in accordance with the high-quality standards of Pyramid Global Hospitality.

We're looking for an Accounts Receivable Clerk. This candidate must be an organized self-starter, innovative and have strong oral and written communication skills. Must have basic knowledge of accounting and computer operations. Must be able to analyze and resolve issues that come up with regard to collections and credit. Must have a Yes I Can attitude. The primary responsibility is to process billing of our clients and guests in timely manner. Essential Duties and Responsibilities: - On a daily basis review the activity in the City Ledger and correct any errors in so far as billing information, charges etc. - Once the City Ledger activity has been reviewed mail out all the bills with in 72 hours guest/group departure.  Bills in excess of $10,000 should be sent by overnight delivery. - Within 10 days of the mailing out the bills a call should be made to the client to verify they received the bill and that they have had a chance to review it.  - Review the On-line credit card system and determine if any responses for charge back queries need to be responded to. - Fulfill all guest requests for copies of folios and or respond to queries about charges on their account. - Maintain proper filing system for all invoices that have been billed out and maintain a call log on file - Prepare month end A/R report i.e., summary of A/R, write-off log and recovery list. - Post payments on a daily basis for all payments received towards outstanding receivables and resolve any disputed amounts in a timely fashion. - Review and do appropriate adjustments to all house accounts, and package codes. - Perform any and all other duties and job assignments delegated by the Controller, Assistant Controller and the Management Staff of the Hotel. Language skills: Must be able to communicate clearly with guests, customers, employees and supervisors. Hours: Must be able to work day or evening shifts, including weekends and holidays, as needed.  Although overtime is not always available, employees must be able to work overtime if business demands require them to. (this is only permitted with manager/supervisor authorization). We are a drug-free workplace; pre-employment drug screen required.  We offer benefits after the 90 day introductory period. FREE Lunch, FREE Parking! EOE/AA

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Attends guest request calls for room maintenance needs. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

Come grow with us! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.   The Assistant Restaurant Manager assists the Restaurant Manager in all aspects of operation of Athens' #1 rated Cutler's Restaurant & Bunch of Grapes Tavern.   We are looking for a creative, fun, energetic food and beverage professional early in their career who wants to grow with the OU Inn/Cutler's and with Pyramid Global Hospitality.    The ideal candidate will be innovative when it comes to menu creation, next level cocktails, have a desire to learn the financial aspect of a restaurant and bar, as well as great communication to lead a successful team.   Some basic duties include, but are not limited to:   -interviewing potential candidates, onboarding and retaining great employees that live our People First lifestyle.    -promote the hotel facilities while creatively upselling the Cutler's Restaurant product.   -ensuring that weekly schedules and biweekly payrolls are completed and that employees are paid accurately.   -create a positive work environment that employees want to return to each day.   

****$500 HIRING BONUS***   DUTIES AND RESPONSIBILITIES: - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. - Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Report, turn in, and/or log all lost and found items according to established procedures. - Promote teamwork and quality service through daily communication and coordination with other departments. - May regularly assist with deep cleaning projects. - May assist with other duties as assigned. - May have turndown duties. - Participate in our recycling programs and procedures *Hiring Bonus will be paid as follows: $250 after completion of 90 day probationary period and $250 after completion of 6 months

We are looking for a highly motivated, customer focused Room Service Runner to join our team!  Room Service is responsible for taking guests’ orders over the phone and delivering food & beverage to guest rooms. They are responsible for ensuring accurate food orders as well as timely delivery. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets. - Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities. - Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest’s room. - Will submit signed checks and reconciling daily sales - Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items. - Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience. - Consistently delivers courteous, professional service. - Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.

****$500 HIRING BONUS***   DUTIES AND RESPONSIBILITIES: - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. - Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Report, turn in, and/or log all lost and found items according to established procedures. - Promote teamwork and quality service through daily communication and coordination with other departments. - May regularly assist with deep cleaning projects. - May assist with other duties as assigned. - May have turndown duties. - Participate in our recycling programs and procedures *Hiring Bonus will be paid as follows: $250 after completion of 90 day probationary period and $250 after completion of 6 months

The Managing Director has overall responsibility for the successful operation of the resort and for meeting or exceeding its financial objectives.   The Managing Director: - Directs the total operation of the resort to maintain established cost and quality standards. - Attains projected revenue and profit levels. - Achieves guests" satisfaction goals and ensures maintenance and security of the resort's physical assets. - Develops and updates the resort business plan and monitors financial performance. - Administers company policy and procedures. - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".    

If making people happy makes you happy then our At Your Service Agent will be a fulfilling career for you.  Our Service Agent position is a vital role to our success.  Your primary responsibility is handling incoming calls from our registered guests and all outbound calls.  Your role will be to knowledgeably answer questions about the hotel, its services and the local area.  Troubleshooting and resolving guest concerns is of vital importance.  This position will primary working during second shift, 3pm-11pm.  Our starting pay rate is $14.00 with potential for quarterly bonus.  As a full time associate you will have access to dental, vision, medical and life insurance; hotel discounts; 401k with match; PTO and Sick Time.    The PBX Operator operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties. Essential duties and responsibilities include the following (other duties may be assigned): 1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls. 2. Answers, screens, and routes outside and in-house calls. 3. Supplies information to callers and records messages. 4. Keeps record of requests placed by guests and ensures requests are completed. 5. Completes work orders for the engineering department. 6. Performs clerical duties such as filing, stuffing envelopes, etc. 7. Operates radio system to relay in-house messages and information. 8. Updates telephone directory in telephone computer system. 9. Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls. 10. Inputs wake up calls. 11. Places welcome calls to guests. 12. Understands and can react to emergency situations and procedures. 13. Utilizes PBX and front office computer system. 14. Enter room service orders into Mircos System for restaurant team.  15. May support essential front desk roles during associate breaks. 

We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.  If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time