We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

JOB SUMMARY:   Major Functions:  Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and guest room repairs   Experience: Must have at least three (1 ) or more years of experience in Maintenance, with a combination of Hospitality experience preferred. KEY RESPONSIBILITIES - Performs all assigned preventative maintenance work according to PM program. - Performs all assigned work requests on all electrical and mechanical equipment. - Follows specifications, blueprints, manuals and schematic drawings for installation, maintenance and repair of structure and equipment. Used hand and power tolls, precision measuring and testing devices to test, diagnose and repair equipment. - Must be able to dismantle equipment and install working parts on malfunctioning equipment. - Makes structure repairs to masonry, woodwork and furnishings, patches or replaces plaster, plasterboard, paint walls, ceilings, and trim. Cuts and lays flooring (linoleum, tile, carpet, etc.) - Maintains a log of all work performed including parts needed, and/or parts used on all work requests. Follow work order procedures. - Records utility readings and equipment readings as scheduled and maintains current period readings in maintenance office. - Clears clogged drains and replaces plumbing fixtures. Connects water supplies and drainage pipelines and performs simple wiring and maintenance repair. - Performs and/or assigns all work requests on all electrical and mechanical equipment on the property. - Remedies guest complaints within 15 minutes. Notifies Guest Services Manager or General Manager for proper follow-up if necessary. - Reports daily to the Chief Engineer on maintenance areas of concern in the hotel. - Is prepared to clean sidewalks and entrances to the hotel in case of inclement weather. - Participates in fire/emergency response team as assigned when alarm sound. - Has a thorough knowledge of emergency and life safety procedures and follows all key control procedures. - Provides the highest quality of service to guests at all times and practices each item on the Pyramid pledge. - Wears proper uniform and nametag at all times in accordance with the standards of personal appearance guidelines in the Pyramid handbook. - Performs all other duties deemed necessary by management.

This position will be both AM & PM Shifts.    JOB SUMMARY The Front Desk Agent will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards.   Experience: Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.   KEY RESPONSIBILTIES: The primary responsibilities for the Front Desk Agent include but are not limited to: - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion. - Complete all other assignments, duties and tasks as assigned by the Front Office Manager.

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.   If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

We are looking for a highly motivated individuals to join our Front Desk team as a Part Time Night Auditor.   The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Night Auditor is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where overnight service is from 11pm to 7am.  This position works 3 days per week. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Provide exceptional customer service by being engaging and taking sincere interest. - Ensure the Night Audit procedures are followed with great attention to detail. - Communicate all pertinent information to manager on duty and/or incoming shift. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established; Check guests out - Assist guests with requests and help meet needs/solve problems - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency and safety/security procedures and policies. - Maintain house bank. - Generate, print and distribute daily and weekly reports - Assist other departments as needed.

Note: the following duties and responsibilities are not all-inclusive - Provide a smile and friendly greeting for guests, use guest's name, confirm the number in party, ask guests their seating preference and needs/requests, walk with guests at their pace to the table, alert guests of steps and inclines, and inform server and/or manager of special needs. - Ensure all hostess/host staff provides warm welcomes and fond farewells to each guest. - Run the floor plan, maintain accurate seating chart and cover tally, direct other host staff during service periods. - Monitor supply of restaurant menus and wine lists for all meal periods. - Present menus to guests and inform the server of guests present at the table, return to the lobby to greet guests, and check the dining room for guests who are ready to leave. - Hold knowledge of the floor plan, server station assignments, and table numbers. - Maintain accurate seating chart and cover tally. - Inspect menus for cleanliness and crispness and change out when necessary. - Check dining room and floors for cleanliness and take actions where needed. - Able to make reservations accurately and courteously. - Responsible for daily communication and coordination of comp payments, tacking slips, and third-party payments. - Actively listen and respond positively to guest questions, concerns, and resolve issues, show compassion, and build trust. - Assist with training of new host/hostess staff. - Answer phones with knowledge of the operation of the resort and restaurant and/or direct the guests for further assistance. - Acknowledge and thank exiting guests, ask them to return, ask about their dining experience and follow through with the manager with any guest issues. - When closing, inspect for cleanliness and prepare the station for the next day. - Attend all scheduled staff meetings and supplemental training sessions. - Be familiar with emergency safety measures. - Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. - Maintain and update communication book with group resume, holiday menus and information, upcoming events and resort daily activities, etc. - Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory). - Perform additional duties as requested by the Restaurant Manager and/or Assistant Manager.

This Executive Level position will oversee all aspects of the Finance/Accounting Department .The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department. Responsibilities - Effectively manage and communicate cash flow related issues, as required to management and ownership. - Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers. - Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives. - Ensure that all balance sheet accounts are reconciled on a timely basis. - Develop and implement financial strategies, policies, and procedures to ensure the effective management and control of financial resources. - Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records. - Direct and/or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines. - Conduct regular financial analysis and provide insights on revenue generation, cost control, and profitability enhancement. - Collaborate with department heads to identify and implement cost-saving initiatives without compromising quality and guest satisfaction. - Maintain strong relationships with external stakeholders, including auditors, banks, and financial institutions. - Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence - We always strive to make today a little better than yesterday.   JOB DESCRIPTION: A Food Runner assists servers and bartenders in creating a unique experience for our guests.  Runners are fun and professional individuals who thrive in an upbeat, fast-paced work environment and exhibit a passion for exceptional food and great guest service.   COMPENSATION & BENEFITS: - $9/hr.+ Tips – Biweekly (every two weeks) - Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.   SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Full-time: 30-40 hours per week depending on level of business forecasted - Part-time: 8-29 hours per week depending on level of business forecasted - Days of week/weekend scheduled will vary depending on level of business forecasted. - Shift options: Vary based on forecasted business demand.   ESSENTIAL FUNCTIONS: - Assist servers and bartenders in fulfilling any guest needs. - Assist in marking and pre-bussing tables. - Liaison between the kitchen and the public areas for the outlets during service - Coordinate food orders to support timely and efficient delivery to each table. - Sanitize and clear tables promptly in an unobtrusive manner. - Possessing and utilizing knowledge of all offered restaurant menus. - Support in providing water and bread throughout the meal to the guest. - Provide quick and attentive assistance to any mishap in the outlets. - Be familiar with all property amenities and other restaurants. - Maintain cleanliness of all workplace areas and a professional image and uniform. - Re-stock for the next day.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence - We always strive to make today a little better than yesterday.  JOB DESCRIPTION The Barback is responsible for setting up hospitality and function carts, filling requisitions for Bartenders, and Beverage Servers and helping to set-up functions.   COMPENSATION & BENEFITS: - $8.00 + tips – Paid biweekly (every two weeks) - Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Part-time: 8-29 hours per week depending on level of business forecasted - Days of week/weekend scheduled will vary depending on level of business forecasted. - Shift options: Varies based on forecasted hotel demands.   ESSENTIAL FUNCTIONS: - Setting up hospitalities and refreshing them at the scheduled time. - Receiving deliveries and stocking. - Filling daily requisitions for the Main Bar, Service Bar and other departments. - Cleaning and stocking the liquor storage room and Barback office. - Keeping in stock appropriate linen supplies for functions. - Setting function carts with supplies for functions. - Being aware of change sheets affecting the Beverage Department and making necessary adjustments. - Checking and assisting on functions and hospitalities in regard to restocking items needed. - Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources. - Ability to work any assigned shift/work schedule. - Maintain the highest level of employee/guest relations.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence - We always strive to make today a little better than yesterday. JOB DESCRIPTION:Makes quality coffee and beverages, cash handling, stocking items, conversing with guests, communicating low items to manager,  understanding the standards of our total beverages and upselling beverages to guests.   COMPENSATION & BENEFITS: - $9/hr.+ tips – Biweekly (every two weeks) - Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties. SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Full-time option: 30-40 hours per week depending on level of business forecasted - Part-time option: 8-29 hours per week depending on level of business forecasted - Days of week/weekend scheduled will vary depending on level of business forecasted. - Shift options: Vary based on forecasted business demands.   ESSENTIAL FUNCTIONS: - Create a warm and friendly Howdy Hospitality environment that is inviting and service oriented. - Prepare daily orders for items to maintain parts. - Responsible for cash handling and bank drawer procedures. - Responsible for learning suggestive selling techniques and using them during services. - Maintain cleanliness of all workplace areas and a professional image and uniform.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence - We always strive to make today a little better than yesterday. JOB DESCRIPTION:  The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.    COMPENSATION & BENEFITS: - $2.60/hr.+ tips – Paid biweekly (every two weeks) - Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.   SCHEDULE: Looking for AM Full-time or Part-Time   The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Full-time: 30-40 hours per week depending on level of business forecasted - Part-time: 8-29 hours per week depending on level of business forecasted - Days of week/weekend scheduled will vary depending on level of business forecasted.   ESSENTIAL FUNCTIONS: - Greets guests as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.  - Distributes menus and presents the daily specials.  - Answers questions regarding the menu.  - Takes food and beverage orders and delivers them to the kitchen.  - Delivers food, beverages, condiments, and other requested items to guests.  - Ensures that food is prepared correctly and to guests' satisfaction; returns incorrect or improperly cooked orders to kitchen.  - Collects plates and clears the table as guests finish their meals.  - Prepares guests' checks and collects payments.  - Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.  - Performs other related duties as assigned.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:  - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence - We always strive to make today a little better than yesterday.   JOB DESCRIPTION: The Host/Hostess will greet guests entering the restaurant and seat them in a timely manner. They set the tone for the guest’s experiences and are responsible for supporting the entire operation when time allows.     COMPENSATION & BENEFITS: - $10/hr. – Paid biweekly (every two weeks) - Extensive health benefits paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.   SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Full-time: 30-40 hours per week depending on level of business forecasted - Part-time: 8-29 hours per week depending on level of business forecasted   Shift Expectations: - AM Position: Monday-Friday 6:30AM-2:30PM, Saturday 6:30AM-11:30AM & Sunday 6:30AM-12:30PM   ESSENTIAL FUNCTIONS: - Greet and interact with guests in a friendly and professional manner. - Seat all guests in a timely and courteous fashion. Clear extra settings if not needed. Present menu to each guest. - Answer telephone and take reservations using professional language. - Volunteer Conference information to guests. Must be knowledgeable about other restaurants, shops, and locations on the property and about current/upcoming events. - Keep work area/podium clean and organized. Menus should be wiped down at the end of each shift and replaced if wrinkled or soiled. - Communicate with kitchen and staff to ensure a steady flow of dining guests. - Maintain a waiting list of guests. It is the greeter’s responsibility to know what tables are available, who is covering each section, and how to seat guests alternately in each section. - As time allows, walk around the restaurant, and check on guests. Refill water, push in stools, wipe down high tops, always keeping an eye on the entrance of the hotel.

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Prepare weekly schedule. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

This is a unique opportunity for the right candidate with both Front of the House and culinary experience.   If you are a seasoned culinarian with a passion for Front of the House service, this role is for you.   We are seeking a skilled and committed hospitality professional to ensure the smooth operation of our Food & Beverage Operation. This position will ensure the service standards and procedures are constantly applied, to ensure employee and guest satisfaction. The ideal candidate would enjoy leading and developing employees and working in a fast-paced environment. This role will ensure the Food & Beverage Department is consistently providing the highest level of guest service in accordance with our standards, while meeting and exceeding guest expectations.   In this role you will lead and manage the Kitchen and Dining Room and bar, ensuring exceptional quality and presentation of all menu items, and proper handling storage of all food items in accordance with health regulations.     Education: Graduation from accredited culinary school, or equivalent work experience. Culinary Arts Degree preferred but will consider overall experience.   Experience: Minimum of 3-5 years of progressive Culinary Art’s experience; Supervisory and or management experience. Previous Hospitality experience preferred.  Full-Service Front of the House Restaurant experience.   KEY RESPONSIBILTIES The primary responsibilities will include but are not limited to: - Manage the daily production, preparation, and presentation of all food items. - Observe expediting flow and adjust to adhere to control procedures for cost and quality. - Inspect, select, and use the freshest fruits, vegetables, meats, fish, fowl, and other food preparation of all menu items - Monitor to ensure proper receiving, storage, and rotation of food products, as to comply with the City health department regulations, including coverage, labeling, dating, and placing items in proper containers for kitchen and service. - Coordinate with the General Manager to update the menu as appropriate, including recipes, menu specifications and productions forecasts. - Ensure that all menu specifications are met during service and production. - Schedule the food and beverage staff for proper coverage to be maintained for service levels, while keeping payroll costs in line with productivity forecast. - Oversee weekly and monthly inventories in the restaurant. - Establish effective communication with all personnel. - Ensure kitchen staff adheres to our standards of conduct, policies and procedures, Food Safety standards. - Coach and counsel Food and Beverage staff when standards are not met, and policies and procedures are not followed. - Oversee that all the equipment in the kitchen is clean and in proper working condition, ensuring any issues are taken care of with the Engineering team. -  

    We are seeking an enthusiastic and energetic candidate for our Restaurant Manager position. The Restaurant Manager will direct and organize the activities of our Restaurant to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.     

The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

We are currently seeking a Group Sales Manager. Key responsibilities include, but are not limited to: �Meet, greet, and entertain potential clients, providing information regarding the property to promote and increase sales�Generate requests for proposals and manage efforts to secure group business in SMERF, Tour/Travel and Social Markets �Negotiate contracts ensuring that all pertinent aspects of the contracts and closing are complete and documented �Following up and details are critial to role. Represent the hotel in local events, maintaining high visibility and positive relations in relative business organizations�Sales Strategy Planning and Sales Performance Reporting�Must meet or exceed annual goals/targets of position

We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.  If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Coordinates the day’s work flow and distribution of duties  - Inspect guest rooms following highest quality standards. - Hold department employees accountable for the highest quality standards. - Supervise and train staff to ensure that standards of cleanliness are maintained.   - Assists with performing inventory of linen and supplies. - Assists in completion of performance evaluations. - Uses judgment and experience to distribute work, assign rooms and duties to staff - Coordinate activities with Front Desk Supervisor and staff. - Reports maintenance needs accordingly   - Ensures employees are using/handling cleaning chemicals safely.  - Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

We are looking for a highly motivated, customer focused leader to join our Front Office team as Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.  If you have experience in leading a hotel front office operation team, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - You will oversee the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience - You will be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports.  - You will develop and mentor a team for the Front Desk Agents, Bell Staff, Concierge - You will ensure proper training materials are in place and used by each department.  Implement coaching, career planning and recognition programs for all associates. - You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy. - Participates in Revenue Optimization Committee (ROC) meetings. - You will lead by example to ensure all guest interactions are handled in a professional manner. - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information