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EDUCATION, EXPERIENCE AND SKILLS REQUIRED
Ability to stoop, bend, twist with frequency. Be able to communicate effectively, complete logbooks, various departmental forms, and communicate with guests. Ability to work varied hours, including holidays and weekends. Knowledge of cleaning. Be able to work independently.
The Laylow, Autograph Collection is seeking a full time Housekeeper. They will ensure guests are treated with hospitality, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Director of Housekeeper. Help maintain smooth transfer of clean rooms and promote the cleanliness of Hallways and Service Landings.
Must be flexible with scheduling and work days, evenings, weekends, and holidays.
JOB SUMMARY
We are seeking a passionate hospitality professional for the position of Banquet Houseperson at the Marriott Saddle Brook. This position is responsible for the manual set up, break down, and service all meeting rooms in accordance with the Marriott Saddle Brooks standards of quality. This position will also collect all service ware and allocate in accordance with the event order to supply functions for the next day. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.
Experience
Must have at least (1) or more years of experience in a similar role, with a combination of previous Hospitality experience preferred.
KEY RESPONSIBILITIES
The primary responsibilities of the Banquet Houseperson include but are not limited to:
- Communicate with Supervisor throughout shift to be aware of the work
- Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms
- Supply and replenish meeting rooms with clean glasses and fresh water
- Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function
- Replenish beverages as necessary, and check with guests for overall satisfaction
- Maintain established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times
- Anticipate equipment needs from event orders and count same
- Mandatory attendance for monthly departmental meetings
- Practice “Teamwork” and “Clean as you Go” policies
We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.
The Maintenance Technician will:
- meet service quality standards that affect guest satisfaction;
- respond to guest questions or problems in a timely professional manner
- perform general repairs and assigned maintenance duties in a satisfactory and timely manner
- respond to complaints or problems from guests or other departments in a timely manner
- be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs
To quality, you must have previous engineering experience.
If you love creating memorable experiences while being organized with a sharp eye for intricate details, we are looking for you! This position is responsible for overseeing the operations, and movement of the overall logistics for their assigned space/floor, office/desk and meeting spaces. Schedule and floor location varies based on client needs and business demands.
- Works closely with Meeting & Event Managers and assists in executing events
- Greets all guests and escorts to respective locations as needed
- Liaison between meeting managers, AV &technical support, food vendor
- Provides information and resources to meeting attendees about their event
- Walks meeting and event space, reports maintenance, housekeeping, and other needs accordingly, and follows up to ensure concerns are resolved
- Follow up with all change requests to ensure accuracy and operational communication
- Knowledgeable in basic A/V and IT functions
- Uses internal systems to monitor desk/office space occupancy, logistics, and usage
- Ensure meeting and office/desk spaces are cleaned and ready prior to arrival in
accordance with defined standards
- Collaborates with Benchmark leaders to develop and support employee programs
- Maintains effective communication and positive relationships with all operating
departments
- Maintain par office supplies and monthly inventory
Provide customer service to guests with check in and check out while being knowledgeable of resort operations to be as informative as possible with our guests about our amenities and services offered.
- Greet guest at the front desk and assist with check in and check out using the computer.
- Answer guest inquiries in a friendly and helpful manner, directs guests to the appropriate locations.
- Provide friendly and courteous telephone manners to guests and co-workers.
- Maintain knowledge about functions going on inside the hotel and information that may need to be passed along to guests.
- Enter messages and wake-up calls onto guest accounts that were not directed to the operator.
- Accurately answer reservation calls and look at future availability during reservations off-hours.
- Adjust errors and correct discrepancies on guest accounts.
- Take actions to handle a complaint or concern of a guest. Involve Supervisor or Manager when appropriate.
- The flexibility to work a varied schedule due to business levels and industry demand (7 days a week/365 days a year including holidays). We staff our area from 7am-11:30pm daily. Please note that earlier and later hours may be required during peak seasons.
- Follow safety procedures to ensure a safe working environment.
- Carry out the policies and procedures of Stonewall Resort and Benchmark Hospitality International while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Assesses and offers creative suggestions and recommendations to all guest requests.
- Maintain accuracy of bank by daily computations; understand completely all functions and responsibilities of daily bank counts and bank drops.
- Maintaining all standards as outlined in employee handbook, uniform and grooming standards.
- Know property layout and directs guests by utilizing daily event sheets, meeting plans and CEOs, or other documents of reference materials.
- Review and understand daily event sheets, meeting plans, and CEOs in order to properly and knowledgeably respond to any guest or co-worker requests, questions, or concerns.
- Obtain comment cards for 30% of the daily departures.
- Arranges luggage, valet, & shuttle assistance in Guest Service Agents’ absence.
LAST STATEMENT: Provide assistance in other job classification as determined necessary by immediate superior.
Covey Kitchen+Cocktails at Hotel ELEO is looking for a restaurant supervisor. The candidate will support the restaurant manager with the team and work along side the supervisor team. Requirement: 1 year supervisory experience in a fine dining establishment. Good communication skills with the ability to push/pull/lift up to50lbs.
We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Assist the servers in maintaining clean available tables for arriving guests
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Assist the servers in maintaining clean available tables for arriving guests
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the bar area
- Maintains proper and adequate set-up of the bar daily
- Guide guests on their beverage journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the bar, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
- Requisitioning and stocking of all beer, wine, spirits
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
- Inputs orders into a register at the point of sale and creates a check for each guest
- Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
We are looking for a highly motivated, customer focused Food Runner to join our team! They are responsible for ensuring accurate food orders as well as timely delivery.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets.
- Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities.
- Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest’s room.
- Will submit signed checks and reconciling daily sales
- Assists with the collection of Room Service trays and other food and beverage items from the guest rooms. This also includes proper breakdown of trays and other items.
- Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience.
- Consistently delivers courteous, professional service.
- Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.
We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Monitoring the open dining sections of the restaurant for empty and cleaned tables
- Estimating wait times for guests and monitoring the guest waiting list
- Ensuring that the needs of the guests are met while they are waiting.
- Answering the telephone, booking reservations and moving tables together to accommodate large parties.
We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Assist the servers in maintaining clean available tables for arriving guests
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
About Us: At the Marriott Colorado Springs Hotel, we are dedicated to creating exceptional dining experiences for our guests. We believe in fostering a collaborative and growth-focused culture, where each team member's unique contributions are valued and celebrated. Join our culinary team and make a difference through innovation, collaboration, and elevating the guest experience.
Responsibilities: As a Cook, you will be responsible for maintaining, setting up, food production, and quality control of all meat, fish, fowl, sauces, stocks, seasonings, and other food items prepared in the broiler, sauté stations, grill, and other stations as needed. Your essential functions will include:
- Preparing all hot food items according to standard recipes and guest checks to ensure consistency and quality.
- Visually inspecting, selecting, and using food items ideal for sautéing and preparation of menu items.
- Ensuring accurate completion of the daily production chart according to standards.
- Checking and controlling proper storage of products, stocks, sauces, and portion control size.
- Maintaining cleanliness and organization of refrigeration, storage, and working areas to comply with Health Department regulations.
- Demonstrating proficiency in reading and implementing Use Record Specifications.
- Keeping all equipment in clean, working condition and practicing "Clean as you go" policies.
- Preparing requisitions for supplies and food items needed for production.
- Utilizing math skills for appropriate food preparation as per recipes.
- Being capable of working on various kitchen stations, including sauté, grill, and others as required.
- Participating in monthly departmental meetings and contributing to a collaborative team environment.
Additional Responsibilities: As a key member of the culinary team, your role may also encompass:
- Contributing to the implementation of culinary training programs to ensure consistency in food preparation.
- Collaborating with team members to improve efficiency and quality in the kitchen.
- Participating in inventory management and supply requisition processes.
- Adhering to Marriott's brand and service standards in all food preparation activities.
Opportunity for Growth: This position has the potential for advancement as it offers an exciting pathway for career growth within our organization.
Our Culture: Empowered to Make a Difference At Pyramid Global, we value, support, and recognize the unique contributions of each team member. Our culture fosters growth and collaboration, encouraging excellence and exploration in every role. We focus on delivering personalized, memorable experiences for our associates, guests, and communities.
Our Values: People First, Integrity, Excellence
- People First: A talented, diverse, and passionate team working together with respect.
- Integrity: Honesty and accountability to ourselves and colleagues.
- Excellence: Surpassing expectations through dedication and innovation.
Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including:
- Exclusive discounts on room rates and experiences at our award-winning hotels.
- Comprehensive financial and retirement solutions.
- Performance-based incentives and bonuses.
- Generous paid time off.
- Exciting perks and discounts.
- Professional guidance and support.
- Competitive health insurance plans.
- Skill-enhancing job training.
- Educational opportunities for career growth.
- A strong emphasis on work-life balance.
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality.
The Laundry Attendant will:
- Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
- Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
- Empty the laundry chute and prepare loads for washer.
- Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations.
- Run folding equipment to fold mats, blankets, towels, bedspreads, etc.
- Separate out laundry requiring mending or special stain removal.
- Clean empty hampers.
- Set the proper drying and cooling times for different types of linen.
- Clean up machines and surrounding areas.
- Stock linen room with cleaned product.
Other responsibilities include (but are not limited to):
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Assist other positions in department as needed or as directed by immediate supervisor.