The Hilton University of Florida Conference Center, located on southwest corner of the University of Florida campus, combines a host of upscale and market-leading attributes unparalleled in the Gainesville area. The hotel is newly renovated and features superior meeting space, award-winning dining, spacious guest rooms and exceptional hospitality presented in an upscale contemporary interior design and ambiance. The Hilton UF offers guests the perfect environment for work, play or both. We foster a creative and energetic work environment where people come to work and have fun. We value passionate people who love to be challenged and are committed to “being the difference” by creating memorable experiences in the lives of all we serve. Your role will be integral to the success of our property. We strive to create a workplace culture that values family, work life balance and community. We help develop our associates and provide support for them to grow their careers with Pyramid Global Hospitality. We strive to cultivate and maintain a team environment where every team member is working together to provide exceptional service to every guest, every time by not only meeting their expectations, but exceeding them! Our team members are proud to work here!   We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Shula's Steakhouse Head Chef/Sous Chef.  This individual must have extensive experience working in a high-volume professional kitchen. This individual must be creative, motivated, and a passionate hands-on leader in the kitchen!  Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.    The Shula's Steakhouse Head Chef/Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!   Your Role: - You will attract, retain, and motivate the best culinary talent - You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets. - You may be required to perform any function within the culinary department (cook, steward etc) - You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed. - You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information - You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team - You will be the example that the culinary team follows - You will manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation - You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency - You will work with the culinary team to ensure prep sheets are updated and being properly used daily - You will guide the nightly cleaning of all kitchen areas, follow up with pm stewarding crew to ensure dish area is clean and organized for the following days service  

We are looking for a highly motivated, creative, customer focused leader to join our team as Conference Planning Manager. To be successful in this role, this individual must be self-motivated, demonstrate a thorough knowledge of event execution, food and beverage and space optimization to drive conference revenue.. The Conference Planning Manager will work closely with the conference services team with a hands-on approach providing exceptional support and customer service to hotel and conference center guests and meeting planners. BASIC FUNCTION: Plans, coordinates and ensures execution of all corporate group related events.  The Planning Manager will act as the primary liaison between the client and the staff of the property while focusing on the client’s expectations. They are role models and hold employees accountable to following our Mission, Core Values, First Priorities, Policies and Procedures. WORK SCHEDULE:  Schedule varies based on client needs and business demands. QUALIFICATIONS: High School Diploma or equivalent; minimum 2 years experience in hotel, convention/conference center, preferably in conference services department.  Knowledge of meeting room set-up styles, and audio-visual; computer knowledge of Microsoft Office and Delphi; excellent verbal and written communication skills; excellent organization skills. ESSENTIAL FUNCTIONS: - Plans and ensures execution of group events to include but not limited to dates/timing of arrival and departure, room set-ups, diagrams, audio visual/production needs, rooming lists, billing, special needs, special events, on/off-site entertainment, transportation. - Knowledgeable with the property’s accommodations, meeting facilities and support services available at and through the property to best promote the effective utilization of the property. - Promote the use of the property’s ancillary services (i.e. banquets, cocktail receptions and theme parties) in fulfilling the general, unique or special meeting objectives of the clients and generally promoting the property as the facility best suited to meet their meeting needs and requirements - Promote the property in arranging and conducting site visits by key personnel of assigned accounts for the purpose of planning, organization and coordinating of all meeting needs and requirements. - Follow proper channels when seeking authorization for special rates, concessions, discounts, etc., - Ensures group billing is accurate. - Review distribution of in-house reports to ensure consistency and completeness of information. - Attends weekly designated meetings. - Communicates effectively verbally and in writing with clients in a timely manner. - Communicates effectively verbally and in writing all details of events to appropriate personnel in a timely manner. - Enhances group events and department profitability by using up-selling techniques. - Communicates frequently with group contact and attendees to ensure expectations are met or exceeded. - Coordinates vendors, obtains quotes, client contracts etc. - Takes a proactive approach toward client satisfaction. - Responds to all client evaluations rated fair or poor. - Performs some administrative tasks to include distribution of event orders, reports, posting charges, etc. - Follow grooming standards maintaining a professional image in dress and mannerisms. MARGINAL FUNCTIONS:  Perform other job functions as necessary to ensure property and company goals and guest expectations are exceeded. ENVIRONMENT:   Please refer to the Position Analysis/Specifications for details.

We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart.  They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit.  They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay.  This role is the key to helping our guests discover their “Wanderlust” experience!   If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager - You will send packages and answer general questions - You will create monthly recap of leads and updates - You will assist in creating Contracts, Estimates, and Site Tours - You will create Sales & Catering kits and restocking supply area as appropriate - You will control the office supplies and ordering supplies when necessary - You will update Sales System with actuals after completion of events - You will send out Thank You Cards/Emails

  Marriott Beachwood is seeking full-time house person to be part of our exceptional housekeeping team.  Candidates should be service-minded, energetic and can work well in a team environment. This is a primarily day shift position, working Saturday and/or Sunday is a requirement.    Responsibilities include assisting room attendants and responding to guest calls.  Working Saturday and Sunday is a requirement.  The Marriott Beachwood is part of the Pyramid family of hotels.    At the Marriott we pride ourselves on being a great place to work!  Don’t miss this opportunity to be part of a growing team!  What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members.  We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Marriott hotels around the world, free parking, a meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations.     We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees.  We want you to come for the job and stay for the benefits and exceptional culture.  What are you waiting for?  Apply now!   Duties include: - Stripping beds and taking linen to the appropriate laundry area - Cleaning and maintaining all corridors and vending areas. - Cleaning elevators, hallway landings and service areas on guest floors - Ensuring hotel cleanliness standards are met. - Assist Room Attendants with room cleanliness by removing trash and used linens.  - Support the delivery of cleaning supplies.    - Complete special cleaning projects. - Maintains a clean environment for hotel guests in accordance with the high-quality standards of Marriott & The Pyramid Hotel Group      

- A Hotel Houseperson responds promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. - Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine. - Cleans rooms, hallways, and restrooms. - Washes walls and ceiling, moves furniture’s and turn mattress. - Sweeps, mops, scrubs, waxes, and polishes floor. - Dusts and polishes metalwork. - Collects soiled linen for laundering. - Received linen supplies from floor shoots. - Maintains housekeeping carts. - Removes trash collected by room attendants. - Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots, and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Sort linen, stock room attendant closets. - Refill the par stock of guest amenities and supplies on each floor pantry. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Report missing / found articles, damage, or merchandise problems to the housekeeping supervisors. - Always respond in a friendly, helpful manner to guests and other colleagues. - Take up any tasks assigned by the supervisors as and when needed. - Report to work in required uniform and in adherence with the Hotels Dress Code Policy. - Must be able to work independently and as a team player. - Perform other duties as assigned.

We are seeking an Executive Housekeeping Manager. The Executive Housekeeping Manager will: - select, train, supervise, develop, discipline, conduct performance reviews, and counsel team members in accordingly - coordinate with GM and the Director of Engineering in the repair and maintenance program as it relates to guests rooms and public areas� - maintain inventory of all guest rooms and housekeeping supplies including all month end inventories - maintain Lost & Found log - purchase all basic cleaning supplies, linen and equipment - prepare annual budgets and monthly forecasts� - monitor and control budget throughout the year - prepare schedules, reports, and ensure proper staffing levels based on hotel's occupancy - insure property operations meet all internal audit standards - demonstrate positive leadership characteristics which inspire team members to meet and exceed standards and promotes team member empowerment - schedule and conduct departmental meetings - report unsafe conditions immediately - keep work area neat and organized - maintain good working relationship with other departments Must be able to perform in any of the positions supervised to include�cross training.�

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

Are you a morning person? No nights when you are hired as a breakfast and lunch server at the Beachwood Marriott. Our pay rate is $8.40 + tips.  Inclusive of tips, you can expect to earn $19-$24 per hour or $700-$900 Weekly.     We're looking for an individual with a great Yes I Can" caring attitude to join our restaurant team as a full-time Server. The position requires working weekend mornings.   This individual must ensure guest satisfaction in the dining room area (and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies.   Our servers are the local connection for travelers on business or pleasure.   Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The Cleveland Marriott East, in Beachwood, is looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group. Our starting rate is $18.00 per hour.    We offer excellent helth, dental, life insurance benefits, PTO, 401k Retirement contribution Match up to 6%, free uniform care,  bonuses and a winning team of coworkers.  Our hotel has 300 rooms and was recently renovated, the technician will keep the hotel in tip-top shape.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs - work availability of 1st and 2nd shift as well as weekends is required. To quality, you must have previous engineering experience.

POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards

BASIC FUNCTION: The Assistant Controller will oversee the Accounting department, in conjunction with the Director of Financial Operations, and maintain accounting standards within established policies and procedures.   QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE v High school graduate or equivalent. v College degree in Accounting or Finance. v Four years experience as a hotel/resort controller. v Ability to communicate effectively. v Problem solving and analytical skills. v Ability to work under pressure. v Exceptional organizational skills. v Ability to meet deadlines.   ESSENTIAL FUNCTIONS: 1. Maintain and secure assets, minimizing outstanding receivables and investments inventories. 2. Prepare within conjunction with General Manager and Department Heads, all operational budgets and forecasts. 3. Prepare cash flow forecast on a monthly basis. 4. Oversee preparation of accurate and timely monthly financial statements. 5. Develop and maintain internal controls in all departments. 6. Maintain all contracts, leases and other legal and financial records. 7. Implement and support property operating policies and procedures. 8. Operate in compliance with all local, state and federal laws and government regulations. 9. Ensure property is in compliance with Management Contract. 10. Assist in development of Risk Management program. Maintain insurance (general liability, property and Worker’s Compensation) programs. 11. Coordinate all financial audits by outside concerns. 12. Coordinate all internal financial training and development of department heads and managers. 13. Function as financial advisor to Conference Center and provide on-going special project. 14. Prepare periodic presentations at owner’s meetings.       MARGINAL FUNCTIONS: 1. Respond to any reasonable task assigned by Director of Financial Operations and General Manager. 2. Attend and conduct meetings as required both within the department and within the property’s organizational structure. 3. Ensure effective solution oriented communication within the department and with other operation

Starting Hourly Wage: $15.50   We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Hourly Wage: $15.50   Seasonal: October 1, 2023 - May 31, 2024   Shift: Multiple with open availability   Job Description:   We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Hourly Wage: $15.50   Shift: Multiple with open availability   Job Description:   We are looking for a highly motivated, customer focused Host to join our resturant Twenty6 at La Quinta Resort and Club.  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

We are looking for a leader who is great with numbers, is highly analytical, an engaging personality and customer focused to join our team as the Controller. The successful candidate for this role is detail oriented, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Controller will assist in leading and coordinating the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations.  This person will assist with maintaining control over income, expenses and the assets and liabilities of the property. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes, and internal controls.      REPORTS TO:   Vice President of Finance   WORK ENVIRONMENT:   Finance / Accounting Office   KEY RELATIONSHIPS:   Internal:  Finance & Sales Team   External:  Group Customers

We currently have an opening for a Director of Sales. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a “Yes I Can" attitude.   Responsibilities - Stays abreast of industry trends that the hotel can capitalize on. - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions. - 5% travel required

As the Cook in SweetFire Kitchen, you will assist the Chef de Cuisine in heavy production, fabrication, and preparation of food products for the SweetFire Kitchen. You will also be responsible for maintaining cleanliness and sanitation throughout the kitchen based on Health regulations and requirements. You should maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. As the Cook in SweetFire Kitchen , you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

Starting Hourly Wage: $17.50   The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Your Role: - Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift - Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses - Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations - Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs - Supervise the duties of the Housekeeping Department in the absence of a Supervisor - Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity - Conduct daily and weekly inventory of Linen and supplies - Enter and update daily Attendance Log, Key Log and Lost & Found Log - Maintain cleanliness and organization in department - Perform any other job-related duties as assigned - Provide training duties as requested by the Housekeeping Manager - Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm". Benefits include 401K, Health, Vision, Dental PTO, & Hotel Discounts 

Position Summary: The Pastry Chef will be responsible for creating superior quality desserts and will ensure that all pastry preparation and plate presentation is to established specifications of the Chef.   Responsibilities include: - Organize and clean pastry preparation stations as to maintain established par stocks, prep levels for efficient production and appearance while exceeding health code standards. - Ensure all food preparation supplies are properly ordered, received, handled and stored. - Assist wherever needed in any of the resort’s F&B food preparation outlets to ensure timely and smooth quality service. - Develop positive working relations with all other departments. - Maintain consistency of product with great attention to food quality, taste and presentation. - Aid in the concept, creativity, revision and implementation of all menus. - Set the example as it relates to speed, cleanliness and accuracy. - Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. - Perform additional duties as requested by the Executive Chef and/or Pastry Chef. Supervisory Responsibilities: - Ensure that stations are properly staffed. - Assist Executive Chef and Executive Sous Chef in administrative functions such as scheduling and the control of both food and labor costs. - Maintain high employee morale and a good reliable staff; Train and motivate cooks. - Ensure that all employees maintain high standards of dress and personal hygiene. - Organize an efficient flow of production and maintain minimum, but adequate staffing. - Ensure proper maintenance and care of property equipment is exhibited by all employees. - Always project a positive attitude; embrace and support the resort’s guidelines and procedures. - Must plan ahead, creatively schedule and delegate in order to produce the highest quality food, while considering optimum flow and refills to keep waste at a minimum on a timely basis. Must be able to drive a van and golf cart, and load and unload heavy carts of food and equipment to off-site functions. - Must work well with support departments, (i.e. Restaurant Kitchen, Purchasing, Engineering etc.) to ensure product provided is prepared on time and is up to standards. Must be flexible concerning time, numbers and menu changes, always projecting a positive attitude. To embrace and support Mountain Shadows guidelines and procedures. - Works closely with the culinary staff, and assists in the development of menu items, coordinating cross-utilization of food preparation and labor resources. Maintaining the standards and consistency of all food products. Responsible for ordering, receiving and storage of product, and ensuring all specifications are met. - Ensure that high standards of dress and personal hygiene are maintained, and that proper maintenance, storage and care is exhibited by all employees toward equipment furnished by Mountain Shadows. - Effectively conducts meetings with own staff on a regular basis. Attends and takes an active role in B.E.O. meetings, and all Mid-Managers meetings. Encourages and schedules staff to attend all company sponsored events. - Responsible for the training and motivation of pastry preparation personnel including succession planning, and exercises successful methods of reward and discipline. - Responsible for supervising and scheduling all pastry culinary staff as it relates to budget and business levels. Aids and assists wherever needed when banquet business warrants it. - Responsible for any other duties as assigned by the Executive Chef and Executive Sous Chef and Chef de Cuisine.