Schedules, trains and provides direct supervision for the hotel's banquet set-up team.  Ensures that team members are familiar with banquet event set-up configurations and are responsive to clients'  needs and set-up changes.  Prefer a minimum of 1 year banquet supervisory experience with a sound knowledge of banquet event orders and set-up protocol. 

The cleanliness and enjoyment of a hotel/resort pool is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay. We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Pool Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none.  A great Pool team can make memories for guests that will last a lifetime! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to enhance the guests experience - Maintain an active presence around the pool area, ensuring cleanliness and guest satisfaction - Work closely with housekeeping to ensure towels are clean and readily available - Check in arriving guests to the pool area, helping them to identify as hotel/resort guests and to find available area for them to set-up for the day - Clean all areas in the prescribed manner while following department standard operating procedures. - Set-up and break down the pool area to ensure a successful day - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.

CULINARY – LINE COOK - FULL TIME - PM SECOND SHIFT   Hilton Raleigh North Hills is looking for qualified culinary professionals to join our team! Our hotel has a variety of food and beverage outlets for guests to order breakfast, lunch, and dinner. 88 oaks restaurant is open daily, offering a variety of great entrees, soups, salads, desserts, and more. Our Hilton in-room dining menu is available to our guests who prefer to dine in the comfort of their room. We also serve a full array of breakfast foods at our morning buffet, featuring classic breakfast favorites. Our PM Line Cook will need to use their culinary skills to provide a consistent quality of product to our evening crowd of guests. Previous line cook experience is required, preferably in a hotel or restaurant setting. Candidates must have open availability. Weekends are required.   Our PM Line Cook will ensure high levels of food quality, presentation and cost control according to food specifications.   At the Hilton Raleigh North Hills, exceptional guest service is our passion. We are equally as passionate about our internal guests, our associates. By becoming an associate of the Hilton Raleigh North Hills you also become an associate of Pyramid Global, a hospitality management company show our associates respect, recognize their excellence, and reward them in a meaningful way in order to build a partnership with them. We believe that our success lies within our people. This is why we work so hard to take care of our associates by offering all of them the following benefits:   Highly competitive wages! Bonus programs for line level associates! Team member travel discounts with Hilton hotels and PyramidGlobal family of hotels! 401k available after 6 months Free associate parking! Free associate assistance program! Employer provided uniforms! Employee meal program!   Full time associates are eligible for the following benefits as well…   One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry, offering medical, dental and vision insurance! Earn paid time off on your first paycheck and start utilizing it after only 90 days of employment! Ability to earn up to 1 week paid time off in your first year of employment! 7 Paid Holidays a year! No limit to the amount of paid time off hours you can rollover each year! PTO Cash Out options! 100% employer paid Life Insurance at 1 times your annual salary! 100% employer paid AD&D Insurance at 1 times your annual salary!         RESPONSIBILITIES INCLUDE:   Prepare food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.   Prepare food of consistent quality following recipe cards and production and portion standards, per guest ticket from server.   Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.   Assist in prep work of vegetables and condiments as required for the next shift.   Assist in prep work of Banquet meals, as assigned.   Date all food containers and rotate making sure that all perishables are kept at proper room temperatures.   Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note an out-of-stock items or possible shortages.   Operate, maintain and properly clean kitchen equipment. Checks conditions of area and equipment and notifies manager of areas that need attention.   Assists in storing food when any deliveries arrive. Dates and rotates all food containers as required.   Completes breakdown and cleaning of line and necessary work stations at close of business.   Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   Perform any other job related duties as assigned.   EOE/AA    

Starting wage rate: $17.00/hr   Work as much as you want, where you want, when you want! Join our team of Hospitality Floaters! On-Call shifts offered weekly in Housekeeping, Restaurants, Culinary, Bell Services, Spa, Tennis, Recreation, Pool Activities, and more!!   We are looking for individuals with tremendous personalities and great attention to detail to join our team as a Hospitality Floater. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none.    Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than La Quinta Resort.  

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Central Park we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays - Free Ecopass/RTD Pass If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Central Park with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Central Park is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

The Cleveland Marriott Downtown at Key Tower is looking for Banquet Servers to join our team!   Primary role of the position is to set up the banquet space and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   Essential function of the position include: - Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. - Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. - Greet guests and respond to requests in a friendly and courteous manner. - Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Practice Teamwork" and "Clean as you go" policies. - Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.

The Cleveland Marriott Downtown at Key Tower is looking for committed Room Attendants to join our housekeeping team!   Managed by Pyramid Global Hospitality, with us you'll find: Paid time off 7 paid holidays comprehensive benefits competitive pay 401k with company match Room rate discounts Incentives!   Primary responsibilities of our Room Attendants includes: - Cleans and vacuums guests' rooms - Collects soiled linens for laundering, make beds, replenishes room supplies, and empties trash. - Responds to guests' needs and provides exceptional customer service. - Maintans a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality. 

Annual Salary:  $68,000 - $88,000 As an Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the resorts continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:   - Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events - This position primarily handles complex events - Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events - Serves as the event planners primary contact (following turnover) on property and is responsible for his/her experience - Solve problems and/or suggest alternatives to previous arrangements if necessary - Leads pre-event and post-event meetings for assigned groups - Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions - Manages customer budgets to maximize revenue and meet customer needs - Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales - Conducts pre- and post-event meetings as required to review/communicate group needs and feedback - Manages group room blocks and meeting space for assigned groups - Adheres to all standards, policies, and procedures - Up-sells products and services throughout the event process - Participates in customer site inspections and assists with the sales process when necessary - Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event) - Manages revenue and profitability associated with events - Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups - Reviews billing and payments with clients - Providing Exceptional Customer Service - Interacts with guests to obtain feedback on product quality and service levels - Handles guest problems and complaints - Makes presence known to customer at all times during entire event process - Follows up with customer post-event - Greets customer during the event phase and hands-off to the Event Operations team for the execution of details - Strives to improve service performance - Sets a positive example for guest relations - Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details    

We are currently seeking an experienced Sales Manager to join our team. The best candidates will possess excellent communication skills, both written and oral, and should present a professional appearance. Candidates should have the ability to self-motivate, be a strong team player, and be willing to learn. Excellent relationship-building and negotiating skills, exceptional follow-through, strong organizational skills and strong time-management skills are required. The Sales Manager will be required to utilize PC applications, including property management systems, database and Microsoft Office products.

Elevate Your Career by joining the DoubleTree Denver Family!    At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   We offer all of our employees the following benefits: - Highly competitive wages - Free Parking - Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels - 401K Plan with Employer Match Additionally, we offer our full-time employees the following benefits: - Paid Time Off (PTO) - Unlimited Paid Time Off (PTO) rollover - Paid Time Off (PTO) cash out options - Comprehensive employee benefit/insurance programs - Company paid life and AD&D insurance - Tuition reimbursement - Paid Time Off with unlimited PTO rollover and PTO cash out options - 7 Paid Holidays - Free Ecopass/RTD Pass If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".

This position will primarily be PM shifts from approximately 4pm to 11pm.   Job Description: Essential duties and responsibilities include the following (other duties may be assigned):   - Answers all incoming calls within three rings with proper phone etiquette. Utilize guest's name that appears on phone display. - Takes room service order including room number, number of persons dining. Completes order and gives a 30-minute time delivery quote. Ensures order is correct by asking to repeat the order back to the guest. - Rings in guest order and prepares check. - Sets table according to table set up standards. - Delivers order to guest's room within 30 minutes. - Sets up order in the guest's room. - Closes all checks according to method of payment. - Retrieves all room service trays and tables from guest hallways and busses used items in the dish room. - Stocks all supplies and food and beverage items in the room service station. - Orders all necessary items that are below pars. - Presets trays and tables in room service station for future orders. - Maintains a clean, sanitary and organized work station. - Maintains a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.   We offer our associates the following incredible benefits: - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - 401K Match - Associate Meal Program - Marriott and Pyramid Global Hotel Room Discounts - Free Parking - Advancement Opportunities

AM or PM Shifts available (7a-3pm or 3pm-11pm)   Attractive Monday through Friday shifts available!   Responsibilities: - Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. - Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. - Remove soiled linen, terry, and trash from the pool and fitness areas and take to the appropriate locations in the prescribed manner. - Respond to guests’ requests and questions, and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. - Thoroughly clean all public areas. - Thoroughly dust all furniture, pictures and shelves in public areas. - Thoroughly clean all elevators and elevator tracks. - Clean ashtrays and empty trash in public areas. - Respond to guest questions, providing guest assistance, directions and information as requested. - Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. - Reach overhead and below the knees, including bending, twisting, pulling, and stooping. - Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. - Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. - Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Competitive benefits available after first month of employment including medical, dental, vision, 401k, short and long term disability, lift insurance and supplemental insurance!

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

The Idea person will be able to work 5:00 am - 1:00 pm varies days of the week. They will attend the breakfast buffet, clear tables, restock coffee and condiments. Must be exceptionally friendly.

The Home2Suites Tuscaloosa is looking for Front Desk Agents to join our team!      Primary function: Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations

The Home2Suites Tuscaloosa is looking for committed Housekeepers to join our housekeeping team!   Primary responsibilities of our Room Attendants includes: - Cleans and vacuums guests' rooms - Collects soiled linens for laundering, make beds, replenishes room supplies, and empties trash. - Responds to guests' needs and provides exceptional customer service. - Maintans a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality. 

We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Global Hospitality.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs  

  The Phelps Residence Inn now offers FREE PARKING for all associates!!   We are looking for an enthusiastic bartenders through our Rooftop season to provide an excellent guest drinking and dining experience. Great bartenders who thrive in a high energy work environment and are able to create classic and innovative drinks exceeding customers’ needs and expectations this is your place!. Compensation includes salary and tips. Candidates who thrive in a high energy work environment Responsibilities - Prepare alcohol or non-alcohol beverages for bar and restaurant patrons - Interact with customers, take orders and serve snacks and drinks - Assess customers’ needs and preferences and make recommendations - Mix ingredients to prepare cocktails - Plan and present bar menu - Check customers’ identification and confirm it meets legal drinking age - Restock and replenish bar inventory and supplies - Stay guest focused and nurture an excellent guest experience - Comply with all food and beverage regulations Skills - Resume and proven working experience as a bartender - Excellent knowledge of in mixing, garnishing and serving drinks - Computer literacy - Knowledge of a second language is a plus - Positive attitude and excellent communication skills - Ability to keep the bar organized, stocked and clean - Relevant training certificate

We are looking for a highly motivated Banquet Captain to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues. If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. - Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs - Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked - Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen - Cleans and sanitizes tables and/or counters & seats after guests are finished - Explains how various menu items are prepared, cooking methods and ingredients - Takes into consideration any special request and dietary issues made by the guest - Provides general property information Offers warm and sincere welcome/farewell for all guests - Interacts with staff in a professional manner, assisting other departments with necessary information - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality, and additional service - Addresses any guest issue promptly and with high concern - Aids other events and restaurant staff as needed - Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)