We are looking for a leader who is great with numbers, is highly analytical, an engaging personality and customer focused to join our team as the Controller. The successful candidate for this role is detail oriented, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Controller will assist in leading and coordinating the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations.  This person will assist with maintaining control over income, expenses and the assets and liabilities of the property. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes, and internal controls.      REPORTS TO:   Vice President of Finance   WORK ENVIRONMENT:   Finance / Accounting Office   KEY RELATIONSHIPS:   Internal:  Finance & Sales Team   External:  Group Customers

We currently have an opening for a Director of Sales. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a “Yes I Can" attitude.   Responsibilities - Stays abreast of industry trends that the hotel can capitalize on. - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions. - 5% travel required

As the Cook in SweetFire Kitchen, you will assist the Chef de Cuisine in heavy production, fabrication, and preparation of food products for the SweetFire Kitchen. You will also be responsible for maintaining cleanliness and sanitation throughout the kitchen based on Health regulations and requirements. You should maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. As the Cook in SweetFire Kitchen , you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

Starting Hourly Wage: $17.50   The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Your Role: - Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift - Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses - Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations - Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs - Supervise the duties of the Housekeeping Department in the absence of a Supervisor - Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity - Conduct daily and weekly inventory of Linen and supplies - Enter and update daily Attendance Log, Key Log and Lost & Found Log - Maintain cleanliness and organization in department - Perform any other job-related duties as assigned - Provide training duties as requested by the Housekeeping Manager - Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department

We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm". Benefits include 401K, Health, Vision, Dental PTO, & Hotel Discounts 

Position Summary: The Pastry Cook will be responsible for creating superior quality desserts and will ensure that all pastry preparation and plate presentation is to established specifications of the Chef.   Responsibilities include: - Organize and clean pastry preparation stations as to maintain established par stocks, prep levels for efficient production and appearance while exceeding health code standards. - Ensure all food preparation supplies are properly ordered, received, handled and stored. - Assist wherever needed in any of the resort’s F&B food preparation outlets to ensure timely and smooth quality service. - Develop positive working relations with all other departments. - Maintain consistency of product with great attention to food quality, taste and presentation. - Aid in the concept, creativity, revision and implementation of all menus. - Set the example as it relates to speed, cleanliness and accuracy. - Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. - Perform additional duties as requested by the Executive Chef and/or Pastry Chef.

The Quadrangle Club is the faculty and social club of the University of Chicago. Established in 1893, the Quadrangle Club has played and continues to be an important role in the intellectual fabric and life of the University of Chicago. Over the decades, the Club has been a place where Nobel laureates, faculty and numerous other scholars have hosted discussions about topics and ideas that have shaped the world. The Club is housed in a historic facility designed by Howard Van Doren Shaw.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Join the Courtyard Pittsburgh North team!    POSITION SUMMARY   The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.     We offer our associates the following incredible benefits: - Associate Referral Bonus - Incentive Bonus Plans - Quarterly Bonus Program - Paid Time Off (PTO) - Unlimited PTO Rollover - PTO Cash Out Option - 3 Sick Days - 7 Paid Holidays - Medical, Dental, Vision and Supplemental Insurance available after first month of employment - Company Paid Life & AD&D Insurance - 401K Match - Associate Meal Program - Tuition Reimbursement after 1 year of service - Marriott and Pyramid Global Hotel Room Discounts - Free Parking - Advancement Opportunities   ESSENTIAL FUNCTIONS - Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.  - Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. - Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. - If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. - Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. - Ensure release of any company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. - On time and at work when scheduled and in proper uniform. - Attend department meetings as scheduled. - Consistent professional and positive attitude and actions when communicating with guests and associates. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager / supervisor before leaving work area for any reason. - Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Benefits are available the first day of the next month of employment. Benefits offered include Medical, Dental, Vision, 401k, Life Insurance, Short and Long Term Disability and Supplemental Insurance!

Ideal candidate would be comfortable with cooking, making specialty coffees and operating Micros.   Attractive AM hours    Essential Functions: - Prepares the complete line of food set up and establishes an adequate par for the set up.  - Takes guests’ orders, enters guest orders into Micros, and prepares guests’ drinks. (alcoholic or coffee orders) - Cooks order per guest ticket.  - Assists in the preparation, production and service of food for any banquet or associate functions. - Checks daily use records so as to make sure that estimates are filled in correctly and production is following these estimates as closely as possible. - Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per SOP and with direction from Kitchen Manager.  - Assists in storing food when any deliveries arrive. Dates and rotates all food containers as required. - Maintains good housekeeping in the entire kitchen, walk-in freezers, and all reach-in refrigerators. - Has knowledge of Starbucks menu, dinner menu, and POS system.  - Job requires standing for long periods of time, ability to lift up to 50 pounds and have good written and verbal communication skills. Highly competitive wages! Bonus program for line level associates! Team member travel discounts with Marriott hotels and Pyramid family of hotels! 401k available after 90 days with an employer match Free associate parking! Employer provided uniforms Employee meal program

Ideal candidate would be comfortable with cooking, making specialty coffees and or alcoholic beverages and operating Micros. PM shifts from approximately 4pm to 10pm.     Essential Functions: - Prepares the complete line of food set up and establishes an adequate par for the set up.  - Takes guests’ orders, enters guest orders into Micros, and prepares guests’ drinks. (alcoholic or coffee orders) - Cooks order per guest ticket.  - Assists in the preparation, production and service of food for any banquet or associate functions. - Checks daily use records so as to make sure that estimates are filled in correctly and production is following these estimates as closely as possible. - Pulls all food needed for daily production from walk-in cooler and utilizes all leftovers as per SOP and with direction from Kitchen Manager.  - Assists in storing food when any deliveries arrive. Dates and rotates all food containers as required. - Maintains good housekeeping in the entire kitchen, walk-in freezers, and all reach-in refrigerators. - Has knowledge of Starbucks menu, dinner menu, and POS system.  - Job requires standing for long periods of time, ability to lift up to 50 pounds and have good written and verbal communication skills. Highly competitive wages! Bonus program for line level associates! Team member travel discounts with Marriott hotels and Pyramid family of hotels! 401k available after 90 days with an employer match Free associate parking! Employer provided uniforms Employee meal program

Do you have Restaurant experience and have a collaborative and leadership mindset? If so, these competencies are key to our open position of Restaurant Manager. The Restaurant Manager is a proactive solution seeker, they lead by example and continuously encourage and engage their team members, while collaborating cross departmentally. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operations. The Manager will ensure the effective and efficient operation of all facets of restaurant operations, while improving on the current model and is responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of Pyramid Hospitality. Job Description Position Description & Job Responsibilities - Provide a memorable, pleasant and efficient atmosphere for staff and guests at our Marsh Tavern, Chop House, Dormy Grill and In Room Dining offerings. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation.. - Monitor and critique food quality and service levels. - Hire and train staff, tracking standards of service and productivity for food & beverage associates. - Create a comfortable atmosphere to encourage committed and loyal associates. - Forecast and schedule staff according to occupancy levels and business needs. - Daily tracking of payroll and revenue. - Coach and counsel staff, as well as holding monthly meetings for staff. - Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations. - Monitor all current inventories and assist in end of the month inventories. - Responsible for ordering of new product. - Attend and when applicable, lead food and beverage meetings as required. - Responsible for timely performance feedback and evaluations of staff. - Communicate and collaborate with Director of Food and Beverage, Director Sales & Marketing,  Executive Chef, Banquet Manager, and General Manager, on all upcoming events, promotions, new products, etc. - Handle guest complaints in a professional and efficient manner. - Learn and apply coding of Food and Beverage invoices in a timely manner. - Responsible of tracking all restaurant tips each day and for each pay period. - Oversee and submit restaurant staff time and attendance in accordance with Payroll parameters. - Formal Education and Job Related Requirements - High school diploma or equivalent experience required. - Five years

We are seeking a Sous Chef who will be responsible for assisting in the operations of the kitchen. This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.

We are seeking a skilled, committed and passionate culinary professional for the position of Server Assistant at the Lytle Park Hotel. This Expert is responsible for the cleanliness of the dining room area. Assists in any other area of the dining room and hotel as directed.   The primary responsibilities for the Server Assistant include but are not limited to: - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position - Provides the highest quality of service to guests at all times and practices each item on the Winegardner & Hammons Hotel Group pledge card. - Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines in the Winegardner & Hammons Hotel Group handbook. - Performs all other duties deemed necessary by management.

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.   If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

Are you an experienced financial leader with a passion for the hospitality industry? The Spartanburg Marriott is seeking a dynamic Director of Finance to join our executive team. This role offers a unique opportunity to oversee and lead the Finance/Accounting Department while actively contributing to our hotel's day-to-day operations. Responsibilities: - Manage and communicate cash flow matters effectively to management and ownership. - Collaborate with the Executive Team and department managers to coordinate forecasts and budgets. - Analyze financial data to provide strategic advice for achieving the hotel's financial objectives. - Ensure timely reconciliation of balance sheet accounts. - Establish and audit internal financial controls, including purchasing, cash handling, and more. - Direct the preparation of financial reports according to company requirements and deadlines. - Ensure compliance with regulatory licenses, permits, contracts, and operational taxes.

Security Officer The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance. Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties. Essential duties and responsibilities are as follows (other duties may be assigned): 1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Follows lost and found procedures. 11. Conducts daily key inventories and reports and variances. 12. Follows cab voucher procedures. 13. Enforces package pass procedures. 14. Responds to alarm notifications. 15. Assists with emergency/evacuation training and processes. Supervisory Responsibilities: N/A   Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is frequently is required to use hands, and fingers to handle or feel. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay. The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, PBX, and bell staff. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.

We're looking for a dedicated Income Auditor who has the right detail-oriented approach.    To complete the income journal and audit process in order to provide timely and accurate financial information to hotel executive management.   The ideal candidate is detailed oriented, and has solid communication and computer skills.