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We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.
If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
- Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
- Cleans and sanitizes tables and/or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information Offers warm and sincere welcome/farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality, and additional service
- Addresses any guest issue promptly and with high concern
- Aids other events and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots and other items to the guest rooms on requests.
- Perform duties of room attendant when necessary.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
Consider your potential at the Hilton Garden Inn in Troy. We’re looking for a full-time Night Auditor to join our team!
The Hilton Garden Inn offers:
Paid time off
7 paid holidays
Comprehensive benefit packages
401k with company match
Room rate discounts
All within a culture that cares for its team.
Responsibilities include:
- Complete audits of hotel transactions during evening shifts.
- Process check-in/out transactions.
- Provide exceptional guest service.
The Steward is an essential part of our culinary department in that they help maintain cleanliness of all dishes, pots and pans, etc. A good candidate for this position will not be afraid to jump in and get the job done especially on busy days. The Steward is acts as a helpful team member to all kitchen staff and resort employees.
Job Description: Essential duties and responsibilities are as follows (other duties may be assigned):
- Handles, washes of all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff.
- Handles the polishing of all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers.
- Conducts the storing of the above listed items in a neat and organized way always storing them in their assigned areas.
- Conducts the emptying of all garbage cans and the disposal of all cardboard utilized by the culinary staff.
- Conducts the cleaning of all trashcans and returning of them to the proper areas of the kitchens.
- Conducts the cleaning of all dish machines on a weekly basis.
- Conducts the cleaning of kitchen equipment as required by the executive chef.
- Conducts the cleaning of and polishing of the back dock and employee cafeteria.
- Conducts the cleaning of all floors throughout the culinary departments and the mats used in these areas.
- Conducts the burnishing of all silverware as required by the Executive Steward.
- Conducts the completion of all plate ups for banquets.
- Conducts the completion of all dish outs for banquets over 100 people.
- Conducts the disposal of broken glassware and dishes.
- Conducts the assurance of required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events.
- Conducts and oversees the insurance of all walls and ceilings are clean at all times.
- Ensures that all safety stations are properly stocked at all times.Arrives for work on time and in proper uniform.
- Conducts the sweeping of the back loading dock area and the cleaning of the downstairs sanitation room and the freight elevator.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots and other items to the guest rooms on requests.
- Perform duties of room attendant when necessary.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
The Courtyard Pittsburgh North is in search of a part-time Night Auditor.
$16 per hour premium wage for weekend overnight shift differential!
Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the front desk and processing check-in and check-out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus but on the job training available!
We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.
The Maintenance Technician will:
- meet service quality standards that affect guest satisfaction;
- respond to guest questions or problems in a timely professional manner
- perform general repairs and assigned maintenance duties in a satisfactory and timely manner
- respond to complaints or problems from guests or other departments in a timely manner
- be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs
To quality, you must have previous engineering experience.
We are seeking a full-time housekeeper.
Candidates should be service minded, energetic and have the ability to work wellin a team environment.
Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.
Candidates should apply in person.
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls.
Must have excellent customer service skills.
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.
ESSENTIAL FUNCTIONS:
Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items. Ensures daily production chart is properly filled out to standards.
Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.
Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
Ability to read and perform Use Record Specifications.
Ensure all equipment in working areas is clean and in proper working condition.
Practice Teamwork" and "Clean as you go" policies.
Prepares requisition for supplies and food items for production in the work station.
Reads and employs math skills to appropriately prepare items according to recipes
We're looking for capable Room Attendants who can be flexible enough to work weekends.
The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
We are looking for a self-motivated, detail oriented, multi-tasker to join our Engineering departments as a Groundskeeper/General maintenance Worker! We have a very beautiful hotel and are committed to keeping it that way and the idea candidate will be responsible for making sure that happens! The Groundskeeper will be responsible for keeping the outdoor areas of the hotel clean from debris, pressure washing sidewalks, cleaning windows, mainting foliage, weeding, blowing parking lot, mulching. Candidate may also be responsible for routine maintenance of facility. If you have experience in landscaping and a strong attention to detail, you may be the perfect fit for this job.
POSITION PURPOSE
To manually set up, break down, and service all meeting rooms in accordance with Pyramid Global Hospitality high standards of quality. To collect all service ware and allocate in accordance with event order to supply function.
ESSENTIAL FUNCTIONS:
• Communicate with supervisor throughout shift to be aware of the work.
• Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.
• Supply and replenish meeting rooms with clean glasses and fresh water.
• Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.
• Anticipate equipment needs from event orders and count same.
• Mandatory attendance for monthly departmental meetings.
• Practice "Teamwork" and "Clean as you Go" policies.
Other:
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
• Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards.
• Completes other duties as assigned by the Management.
• Perform other duties as requested, such as cleaning up unexpected spills, or special guest requests.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, classroom, etc.,).
• Ability to understand verbal English sufficient to understand verbal job requests from supervisor and guests.
• Ability to read, write and speak the English language sufficient to understand menus, record orders/requests, communicate with guest to explain and record orders.
• Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down.
• Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 300 lbs.
Join the Newly Renovated Pleasanton Marriott!
Located in heart of the Silicon Valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!
At the Pleasanton Marriott we embrace our employees through an employee first culture of care providing our employees with respect, support and rewards.
We offer all of our employees the following benefits:
- Quarterly bonus opportunities
- Free parking
- Free employee meal program
- Hotel room discounts with the Marriott brand as well as Benchmark Pyramid hotel properties
- 401K with employer match
Additionally, we offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
Join the Newly Renovated Pleasanton Marriott!
Located in heart of the Silicon Valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!
At the Pleasanton Marriott we embrace our employees through an employee first culture of care providing our employees with respect, support and rewards.
At this time we are looking for a Food Runner.
We offer all of our employees the following benefits:
- Quarterly bonus opportunities
- Free parking
- Free employee meal program
- Hotel room discounts with the Marriott brand as well as Benchmark Pyramid hotel properties
- 401K with employer match
Additionally, we offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
Located at the heart of tri-valley, the newly renovated Pleasanton Marriott is currently seeking service-oriented individuals, with a can-do attitude and a passion for excellence to join our team!
At this time, we are seeking for a PM Driver/Bellman.
At the Pleasanton Marriott we embrace our employees through an Employee First culture by providing our employees with respect, support and recognition/rewards. We take good care of our guests and associates as well.
We offer our full-time employees the following benefits:
- Comprehensive employee benefit/insurance programs (Medical/Vision/Dental)
- Bonus opportunity
- Company paid life and AD&D insurance of $10,000
- $500 Tuition reimbursement per year
- Paid Time Off with PTO cash out options
- Paid Holidays
- Paid Sick Leaves
- 401 K with employer matching
- Employee meal program
- Hotel room discounts for Associates (extended to family and friends) with the Marriott brand as well as Benchmark Pyramid hotel properties
- Free parking
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If you are a team player who enjoys working with others and a passion for serving our guests, come join us !
The Pleasanton Marriott is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All our candidates must be willing to undergo a background check and drug screening.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens
- Keep laundry area/ common areas of the property clean and organized
- Daily cleaning of housekeeping and maintenance staff restrooms
- To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures
- Assist houseman and housekeepers as necessary
- Help maintain a safe work environment
- Always respond in a friendly, helpful manner to other team members.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor