The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Lytle Park Hotel standards of quality. This Expert’s position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar.   The primary responsibilities of the Room Attendant at the Lytle Park Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and notes of any pertinent information. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention. - Completes any other duties assigned by the Director of Housekeeping or members of Management Team.

The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Coffee Bar Attendant. This Expert welcomes guests to the dining room and provides fast and courteous service to ensure an enjoyable dining experience and repeat business.   The primary responsibilities for the Coffee Bar Attendant position will include but are not limited to:   - Opens coffee bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up coffee bar. At the end of the shift ensures all items are properly labeled and secured. - Mixes and serves coffee beverages, and food items per specifications. Collects money for all items served. - Records all sales using appropriate POS, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift. - Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all types of coffee beverages (mixing ingredients) and menu items sold. - Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and dishes from the tables immediately. - Reports all tips received on a daily basis and records them on a tip declaration sheet. Please note that you may not solicit tips from guests using a “tip jar”. - Completes side work duties, including, cleaning tables, stocking coffee bar ensuring par levels are being maintained, brings china and glassware to dish station, and assists in maintaining cleanliness of the coffee bar and great room areas. - Maintains organized storage closet and places deliveries away in an organized and efficient manner. - Performs all other duties deemed necessary by management.

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

About Us: Opened April 2021, the Hotel Indigo has been completely renovated to a new luxury lifestyle boutique IHG hotel. Come work for a national leader in hospitality, Pyramid Global Hospitality. We are currently growing quickly and looking for talented individuals who would like to grow with us. We offer free parking, great benefits, PTO, paid sick time, employee discounts and bonuses. Description: The Cleveland Hotel Indigo is looking for a Front Desk Supervisor to join our team. We are looking for an individual that would like to take their career to the next level. Someone whom is dedicated to serving our guests and creating memorable experiences. Shifts are variable, must have open availability for all days of the week and holidays. Responsibilities include but are not limited to: Assisting with greeting guests at the front desk and processing check-in/out transactions. Supervising the front desk team in all aspects of the department as it relates to guest transactions. Candidate will also be the manager on duty of the hotel during specified shifts. Requirements: All offers are contingent upon the successful completion of background check and drug test. Good customer-service and communication skills. Attention to detail. Ability to stand for prolonged periods of time.'

We're looking for a talented Guest Services Agent to join our 3 -11 shift! Must be flexible to work evenings and weekends. The ideal candidate will be a service-minded individual possessing an aggressively friendly personality. Duties include: - guest check in and check out, - cash handling, - reservations, and - general guest interaction.

Overview The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.   The Front Desk Supervisor will: - Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. - Greet guests immediately with a friendly and sincere welcome. - Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. - Make appropriate selection of rooms based on guest needs.  Confirm the room number and rate. - Handle cash, make change and balance an assigned house bank. - Accept and record vouchers, traveler's checks and other forms of payment. Convert foreign currency at current posted rates. - Perform accurate moderately complex arithmetic functions using a calculator. - Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. - Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. - Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. - Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. - Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. - Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.   

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending The Casso, Raleigh to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further than The Casso, Raleigh!  

Come join the The Casso, Raleigh, a Tribute Porfolio Hotel! We are currently looking to hire a Part Time Barista to work in the mornings. Beginning shift - 6:30 am.  Coffee house experience preferred.   The Barista is responsible for knowledge of coffee and our beverages;accurate preparation of beverages;preparation of grab and go food;processing transactions(cash,credit card and room charge) in the POS system;completing all sidework and opening/closing duties;completing all paperwork associated with closing cashier at the end of the shift;and maintaing knowledge of the property and local events in order to answer guest inquiries.   Above all, the Barista must provide exceptional guest service to every guest, every time!

The Cleveland Marriott Downtown at Key Tower is looking for committed overnight housekeeping attendants to join our housekeeping team!   Managed by Pyramid Hotel Group, with us you'll find: Paid time off 7 paid holidays comprehensive benefits competitive pay 401k with company match Room rate discounts Incentives!   Tasked with making sure our hotel shines, our overnight housekeeping attendants are responsible for the cleanliness and upkeep of all public areas including the entrance way, Great Room, public restrooms and hallways. They also have a great ability to deliver exceptional guest service with all guests and specifically those we encounter with guest requests. 

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned.  He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as painting, plumbing etc.  

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results.    

$14.00 an hour *** Sign on Bonus $500.00***   For some, traveling and being away is fun; however, many travelers miss being home.   Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. In return, we offer a great work environment and excellent benefits such as monthly incentives  including medical, dental, vision, short and long-term disability, company-paid life insurance, matching 401k, PTO & free meals, and hotel discounts!   

 $18 an hour - Full-time - Sign on bonus $500.00   Are you a hospitality professional looking to provide exceptional guest service at a hotel like nothing else in Raleigh? You have come to the right place!     Inspired by its location at the banks of Lake Raleigh on the lovely Centennial campus of North Carolina State University. The Stateview Hotel provides the perfect oasis in just minutes from downtown for guests to unwind and enhance their well-being. We are is seeking a Cook that is responsible for producing all orders required by business volume and supervisor, quickly & efficiently, and produce the highest quality product. 

$17 an hour - Full-time - Sign on bonus $500.00   Are you a hospitality professional looking to provide exceptional guest service at a hotel like nothing else in Raleigh? You have come to the right place!     Inspired by its location at the banks of Lake Raleigh on the lovely Centennial campus of North Carolina State University. The Stateview Hotel provides the perfect oasis in just minutes from downtown for guests to unwind and enhance their well-being. We are is seeking a Cook that is responsible for producing all orders required by business volume and supervisor, quickly & efficiently, and produce the highest quality product. 

Must be flexible to work weekends. Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.

We're looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.

At The Casso Raleigh Hotel, part of the Marriott Tribute Portfolio, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at The Casso Raleigh Hotel can mean for you!  Description For some, traveling and being away is fun; however, many travelers miss being home.   Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. In return, we offer a great work environment and excellent benefits such as monthly incentives including medical, dental, vision, short and long-term disability, company-paid life insurance, matching 401k, PTO & discounted meals, and hotel discounts

VAN DRIVER/BELLMAN - AM SHIFT - FULL TIME   Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Columbus. Must be able to work flexible hours.     Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.   Essential Functions: - Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities. - Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc. - Delivers guest laundry/dry cleaning, as well as requested supplies and amenities. - Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized. - Assists with AYS as needed, answering the phones using proper etiquette. - Notifies supervisor of any potential guest challenges or concerns. - Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per WHG standards. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels and WHG family of hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms, and an employee meal program!   Full time associates are also eligible for the following benefits: One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry- offering medical, dental and vision insurance, earn paid time off on your first paycheck and start utilizing it after only 90 days of employment, 7 Paid Holidays a year, 3 Paid Sick Days after 1 year, No limit to the amount of paid time off hours you can rollover each year, a December PTO cashout option, & employer paid life insurance, employer paid AD&D insurance!

Our Front Desk Agent serves as our guests’ first point of contact and manages all aspects of their accommodation. The Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates and amenities - Respond to clients’ complaints in a timely and professional manner - Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs - Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests - Upsell additional facilities and services, when appropriate - Maintain updated records of bookings and payments Skills - Work experience as a Hotel Front Desk Agent, Receptionist or similar role - Experience with FSPMS or MARSHA - Understanding of how travel planning websites operate, like Booking and TripAdvisor - Customer service attitude - Excellent communication and organizational skills