We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.

The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the direction and administration of all Front Office operations to ensure the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, the Assistant Front Office Manager is responsible for performing the following tasks to the highest standards: - Assist in the management of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. - Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward. - Recruit, interview and train team members. - Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly. - Oversee the VIP guest process including, but not limited to, reviewing VIP reservations, and ensuring smooth check-in/check-out. - Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. - Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.

POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards

Analyst, Hotel Investment & Acquisitions Pyramid Global is seeking to add a full-time Hotel Investment & Acquisitions Analyst to its Business Development Team in the Spring of 2024. The ideal candidate will be heading into their senior year of undergraduate education, with an anticipated start date following graduation next spring. Pyramid will be aggressively seeking new business opportunities and will require a skilled, high-energy Analyst to support the initiative. The candidate will report directly to the Director of Acquisitions & Development and will be actively involved in the diligence and underwriting of new investment opportunities.    Responsibilities - Produce financial modeling of new acquisitions, development, and management opportunities across all Hotel and Resort property types - Prepare detailed market due diligence and research, including supply/demand fundamentals, economic trends, and comparable sales, etc. - Travel and tour prospective hotels and markets to gain insight into positioning and competitive landscape - Uncover value-add and operational improvement opportunities in targeted hotel investments - Create compelling and creative business plans for various new business opportunities - Produce written materials and analysis for memos and presentations - Deal-level support to investment and operations teams on live transactions - Support acquisition/development financing and refinancing when appropriate for various new ventures - Perform other ad-hoc analyses as assigned

We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.

Position Summary:   BASIC FUNCTION: The Spa Coordinator will assist the Spa Director/Supervisor with retail and operational supply orders, inventory, marketing ideas, delegating tasks to staff, performing staff inspections in the absence of the Supervisor if needed, assists with increasing daily revenue, making decisions in a leadership position when the Spa Director/Supervisor is not present, assists guests with booking spa reservations, spa orientation, processing payments and all other daily activities in a professional and courteous manner following all property policies and procedures.   ESSENTIAL FUNCTIONS: - Maintain a positive attitude and contribute toward a quality work environment. - Must be a team player. Enjoy working with people and possess a friendly and outgoing personality. - Excellent listening, communication, manners and social skills. - Communicate to Spa Director/Spa Supervisor any and all occurrences involving staff or guests in the spa that require attention. - Well-groomed and attired in professional, clean and well-fitted uniforms. Women’s hair is neatly styled, wearing natural make up and natural manicured nails. Men are clean shaven with clean nails. - Completes with accuracy all daily, opening, closing, weekly, and end of month checklists, daily procedures and additional tasks as outlined and given. - Completes team inspection of checklist for accuracy and completion. - Regularly attend, participate and support training and mandatory staff meetings for the spa and property. - Regular, on time attendance including flexible work shifts supporting the needs of the spa including some evening, weekends and holiday shifts. This is essential to the successful performance of this position and expected. - Maintain an accurate cash balance issued bank. - Utilize Spa Soft program to its fullest extent. - Maintains an alert posture, no hands in pockets or folded arms; avoids excessive personal chatting amongst themselves; does not smoke, drink or eat in guest view. Food and beverages are not displayed in view. - Conduct tours of the Spa and Fitness Center as needed. - Maintain a clean; safe, fully stocked and well organized work and retail area. - Replenish retail as sold from additional storage. - Maintain accurate inventory counts. - Well spoken, avoids slang and phrase fragments and uses appropriate verbiage. - Smiles, maintains an engaging expression, is polite and maintains a gracious tone and appropriate pace throughout guest interaction. - Maintains eye contact and keeps focus on the guest. - Gives guest a strong sense of luxurious personalized service, knowing who is due to arrive and depart for services. - Welcome all guests genuinely and as though happy to see them. - The guests name is effectively used as a signal of recognition, but discreetly. - Exhibits a genuine concern and sense of interest for the guest’s satisfaction. - Patient and gracious even when the guest is wrong.Handle guests’ questions and concerns professionally and courteously. - Thoughtful and intuitive, demonstrating and anticipating service when appropriate and helpful. - Well trained and knowledgeable about resort functions and spa services. Actively promotes the spa, treatments, services, sessions, retail education in addition to programs, promotions and/or discounts available. - Does not decline any guest request without offering appropriate alternatives, suggestions and creative solutions. - Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. - Address any problems experienced with awareness, sincere concern, apologies and offers an appropriate remedy and follow up as applicable. - Service handled without excessive delay or interruptions. - Proactively approaches guest whenever possible; guests waiting are acknowledged. - At no time during the visit is there any overt gratuity solicitation. - All details of the spa reservation are completely accurate in execution (ie: correct gender of therapist, treatment is incorrect order). - Attend to guest related needs including but not limited to tidying locker rooms in between guests, confirming male/female therapist, treatment booked and providing amenities. - Assists with maintaining a clean spa and locker rooms, checking hourly. - Reconfirms treatments booked and offers a helpful, unrushed orientation and tour of the locker room automatically provided for first time guests. - Automatically provides guest with appropriately sized spa attire upon check in (i.e. robes, sandals, slippers). - Automatically provide guest with locker for personal belongings instructing how to use and all amenities. - The guest does not have to wonder or ask where to go to change, wait for therapists or go in between treatments. - Invoices are always presented for review, are easy to read, accurate and presented in a convenient and refined manner. - Reviews suggested or make recommendations to close retail sales with each and every guest. - Monitor use of facility and address and/or report any potential hazards. - On departure, thank the guest, make inquiries to their satisfaction, and makes a further polite remark, such as inviting a return visit or wishing a pleasant day or stay. - Upon employment all employees are required to fully comply with Costa d’ Este Beach Resort and Spa’s rules and regulations for the safe and efficient operation of the resort facilities. Employees who violate resort rules and regulations will be subject to disciplinary action, up to and including termination of employment.     NON ESSENTIAL FUNCTIONS: In addition to performance of the essential functions, this position may require a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Spa Director/Supervisor based on the particular requirements of the resort.   - Assist Spa Director/Spa Supervisor with training of new team members. - Assist Spa Director/Spa Supervisor with creative marketing ideas, current trends and developments in the department and resort. - Assist Spa Director/Supervisor with inventory procedures and maintaining consistent stock of supplies.   - Assist with creating and changing product displays to promote various products, seasons and holidays. - Respond to any special projects and reasonable tasks as assigned by the Spa Director/Supervisor. - Oversee daily operating procedures in the absence of the Spa Director/Supervisor.

SUMMARY:    The purpose of the position of Barista is to serve food and beverages to guests in a timely, courteous, efficient and accurate manner.  All functions are carried out to maintain an environment of teamwork.    ESSENTIAL DUTIES AND RESPONSIBILITIES: (Include the following; other duties may be assigned.) Establish a knowledge of coffee and hot drinks items served and be efficient with that service. Be able to handle takeout orders. Receive and take guest orders and process in a timely manner through restaurant systems.  Prepare and serve meal accompaniments to guests. Maintain all par levels. Perform sidework, including cleaning of display case, beverage cooler, coffee/espresso machine. All counters and glass must be cleaned. Perform buffet set up (if necessary) and breakdown. Assist in Room Service (if necessary) and with orders to go, as needed. Seat guests and help with answering phones as business demands.  Perform other duties as assigned.  Communicate with support crew and management.  

- Must be proficient in all facets of proper skin care i.e., anatomy, physiology, chemistry, masks, packs, cleansing, massage and superfluous hair removal. - Consult with the guest to analyze skin type and facial treatment required to ensure expectations are met for a pleasurable visit, may include site tour. - Cross-trained to perform all services such as facials and body treatments, per licensing. - Prepare facial and waxing equipment, treatment areas and supplies daily, sterilize all instruments in accordance to the law, and complete all tasks necessary for opening and closing shifts. - Must be able to stand for long periods of time, and have full range of motion, no physical limitations. - On-time attendance is necessary, and uninterrupted work is required.    - Maintain the cleanliness of the of the Spa/Gym area as needed. - Keep the Spa fully stocked of all supplies. - Attend product knowledge training as required. - Keep current and up to date knowledge of changing trends and developments in the department. - Assist the Fitness center when requested. - Respond to any special projects requested by the Manager of Spa & Health club or General Manager.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant/Houseperson. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.  

Position Summary: To work within the framework of the Food and Beverage service team. To assist servers in providing our guests with prompt and efficient dining experience in a personable, courteous and professional manner. Impeccable grooming standards are essential. Responsibilities include: - Will be thoroughly familiar with all standards of proper service etiquette and will adhere to these standards throughout our guests’ dining experience. - Will assist servers with general service; will assist with removal of completed courses from the table. - Will be able to service a twelve-table station without assistance during typical service demand. - After guests have been seated, will provide water service to the table. Will replenish throughout service. - Will set up and stock service stations in kitchen and dining room. Will restock stations throughout service. - Will clear and reset dirty tables as quickly and quietly as possible after guests depart. Including breakfast table set-up and making sure things are placed to perfection. - Will break down bus trays at dishwashing station; will assist dishwashers when needed. - Will perform post service duties in kitchen and dining room in a generally expedient manner. - Must know table and position numbers, and be able to fulfill role as Food Runner as dictated by the schedule. - Will assist servers to ensure that all tables in dining room are set to standards. - Will work together with other server assistants to ensure optimum efficiency. - Be familiar with emergency safety measures including Heimlich maneuver, CPR and fire evacuation procedures.

If you love creating memorable experiences while being organized with a sharp eye for intricate details, we are looking for you!  This position is responsible for overseeing the operations, and movement of the overall logistics for their assigned space/floor, office/desk and meeting spaces. Schedule and floor location varies based on client needs and business demands.   - Works closely with Meeting & Event Managers and assists in executing events - Greets all guests and escorts to respective locations as needed - Liaison between meeting managers, AV &technical support, food vendor - Provides information and resources to meeting attendees about their event - Walks meeting and event space, reports maintenance, housekeeping, and other needs  accordingly, and follows up to ensure concerns are resolved - Follow up with all change requests to ensure accuracy and operational communication - Knowledgeable in basic A/V and IT functions - Uses internal systems to monitor desk/office space occupancy, logistics, and usage - Ensure meeting and office/desk spaces are cleaned and ready prior to arrival in accordance with defined standards - Collaborates with Benchmark leaders to develop and support employee programs - Maintains effective communication and positive relationships with all operating departments - Maintain par office supplies and monthly inventory

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler�s checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

The Aloft Sarasota is looking for highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

The Senior HVAC Technician will perform and/or oversee the preventive maintenance and repairs of existing equipment as well as consider, plan and execute upgrades and new installations of HVAC/R equipment. This person will respond to and resolve emergency situations involving life safety, assist guests with maintenance or other requests, and perform various work order tasks and preventive maintenance on property equipment regardless of the “trade” that the task falls under. - This position is Full Time. - $25.00 or more per hour, based on experience. - Shift time varies. Availability on weekends and holidays required. Responsibilities - Serve as property expert on all HVAC/R equipment. - Completes work orders submitted for HVAC-R equipment within the property. - Identifies problems, initiates work orders, accomplishes assigned work orders and does all necessary repairs relating to their expertise. - Performs duty rounds by using daily checklists. Reports on and corrects noted problems. - Coach and mentor other Techs and provide them with knowledge and experience to help enhance their skills. - Audit and inspect work of other techs and provide feedback, if needed. - Assist with maintenance requests for other trades, as needed. Qualifications - Four years’ experience in a similar HVAC/R position required. - Associates degree or higher in HVAC/R or related fields preferred. - HVAC Certification preferred. - EPA CFC Type I and Type II certification required. Universal certification preferred. - Ability to read and interpret electrical schematics, mechanical diagrams and plumbing blueprints. - Skilled with using tools required in this trade. - Valid Texas Driver’s License preferred. Job Category: CareersInMaintenance

Overview The purpose of this position is to manually set up, break down, and service all meeting rooms in accordance with Hilton and Pyramid Hotel Group's high standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   Essential Functions: - Communicate with supervisor throughout shift to be aware of the work. - Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. - Supply and replenish meeting rooms with clean glasses and fresh water. - Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. - Replenish beverages as necessary, and check with guests for overall satisfaction. - Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. - Anticipate equipment needs from event orders. - Attend departmental meetings. - Practice teamwork" and "Clean as you Go" policies. - Regular attendance is required.

The general purpose of the Facility Services Manager is to manage the Resort's Facility Services Department. This includes all related activities such as participation in executive committee meetings, hiring and maintaining an effective work force appropriate for an upscale Resort, establishing and maintaining preventative maintenance programs for all equipment, systems, guestrooms and public areas/ general maintenance. The Facility Services Manager will participate in effective safety programs, protect the Resort and the Owner from losses, claims, and liabilities. They is responsible for all aspects of the Facility Services Department, which includes, but not limited to, maintaining all facilities, equipment, furniture, fixtures, systems and landscaping at the highest quality standards. Provide leadership, mentoring, training, and career development. Further, it includes the distribution and follow-up of work orders to related individuals and departments. They must be able to multi-task, be flexible and adaptable to differing situations. A strong sense of responsibility and accountability is necessary for this position. Excellent interpersonal skills and good judgment are required for this position. Additionally, they will assist in refining defined protocols and safety procedures for the department, and the property.   The Facility Services Manager shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort & Spa Culture as well as promoting La Cantera Resort & Spa as both the destination and Employer of Choice!

Are you a detail-oriented financial professional with a strong background in accounting and tax management? We are seeking an experienced Accounting Tax Manager to join our team and oversee our tax department and operations. In this role, you will play a crucial part in ensuring our company meets all its tax obligations while adhering to established policies and procedures. Key Responsibilities: As the Accounting Tax Manager, your primary responsibilities will include: - Managing and supervising the tax department and staff within the organization. - Overseeing the filing of sales, local, and property tax returns. - Ensuring that all systems, policies, and procedures adhere to company standards, maintaining accuracy and timeliness. - Taking charge of the reconciliation of the Hotels' tax balance sheet accounts on a monthly basis. - Providing compliance support to the Hotels by staying updated on state and local tax laws related to sales and property tax filings. - Supervising all tax-related filings and associated payments. - Collaborating with State and Local Agencies to resolve tax-related issues. - Overseeing data entry, validation, and processing of various return types. - Monitoring the status of tax returns within the company. - Establishing standardized procedures to enhance in-house efficiency and maintaining internal templates. - Maintaining excellent customer service through swift and accurate communication. - Acting as a liaison with external consultants for property tax protest filings. - Supporting Hotels with sales and local tax audits.