**This is not an H2B Visa role** We are looking for a someone who loves to work outdoors, who is highly motivated, and detail oriented to join our team as a Groundskeeper!  In this role, you will play a key part in creating a world-class experience for our guests! You will perform routine labor involved in grounds maintenance and related work.  You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.   If working outdoors, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Operate powered equipment in mowing specified areas - Waters and fertilizes turf areas and plants. - Grades and prepares soil plant beds, lays sod, and plants vegetative material.  - Performs routine maintenance and cleaning - Performs a variety of labor duties including Sting trimming, edging, pruning, top-dressing, hazard maintenance, divot repair, and drainage tasks. - Supports irrigation maintenance duties such as: irrigation head trimming, valve trimming, PVC pipe repairs, head leveling, and minor electrical tasks. - Operates mechanical loaders in moving soil, debris, and other materials. - Supports the mechanic in lubrication and minor service repairs to equipment. - Participate as support staff on any special projects. - Support other departments as needed and as opportunities arise. - Assist in all housekeeping duties of the Maintenance facility.

The Houseperson will maintain guest corridors and linen closets and other assigned areas in accordance with the standards established by the property.   The Houseperson shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!

The Room Attendant cleans guest rooms as assigned and public areas ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.   The Room Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Hill Country Resort Culture as well as promoting La Cantera Hill Country Resort as both the Destination and Employer of Choice!

The Room Attendant cleans guest rooms as assigned and public areas ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.   The Room Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Hill Country Resort Culture as well as promoting La Cantera Hill Country Resort as both the Destination and Employer of Choice!

As a Massage Therapist at Loma de Vida, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will provide a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. By using outstanding guest service, you will also suggest products and services to meet the individual needs of each guest. As a Massage Therapist at Loma de Vida, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests.   The Front Desk Agent shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!

We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group. The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs To quality, you must have previous engineering experience.

While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

Join the InterContinental Bellevue at the Avenue Team! We are in search of Bell Attendants to provide luggage service, amenity delivery, and more. The Bell Attendant position is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest satisfaction.   Our Bell Attendants are typically one of the first associate guests come in contact with when they arrive on our property, and these initial interactions are vital to the overall guest experience and setting a tone of luxury for their stay. Every day is different, but you’ll mostly: - Greet and escort guests to rooms, open doors, assist guests entering and leaving the property, and inform guests of property amenities, outlet information, hours of operation, and local areas of interest. - Explain room features to guests, transport guest luggage to/from guest rooms, designated bell area etc. - Assist with luggage loading/unloading, storage, and retrieval. - Provide guests with directions, help arrange transportation (taxi, shuttle, ride-share services). - Provide parking rates/information to guests/visitors.

The Doorperson position is a highly visible role within the InterContinental Bellevue at the Avenue and offers the opportunity to provide the highest level of guest satisfaction. This position reports to our Head Doorperson. The Doorperson is typically the first associate the guest comes in contact with and this initial interaction is vital to the guest's experience and setting a tone of luxury for their stay.   Every day is different, but you’ll mostly: - Be stationed outside to provide our arriving guests with a warm welcome and our departing guests with a fond farewell to 5-Star standards. - Control the traffic flow in and out of the lobby. - Discreetly ascertain each guest’s name and once learned, greet each guest by name - Display a high sense of urgency and willingness to help, all while maintaining composure. - Direct guests to the Front Desk while acquainting them to the hotel, making mention of available services and facilities of the hotel. - Assist with loading and unloading luggage to and from guest vehicles. - Notify the Front Desk and Guest Services of VIP arrivals whenever possible. - Assist the Bell Person with all luggage storage and retrieval. - Maintain complete knowledge at all times of hotel features and services, room rates, special packages and promotions, daily house count, room availability, scheduled in-house group activities, locations and times, and VIP guests. - Attend pre-shift meeting and review all information pertinent to the day's business. - Monitor and maintain cleanliness, sanitation, and organization of assigned work area(s). - Ensure discretion for our guests and provide a crafted stay for each guest. - Provide shoeshine service. - Maintain the presentation standards of a 5-Star Lobby/Front Drive. - Have knowledge of directions, travel time, cost, and various forms of transportation. - Lay out safety signage in public areas and the front drive during extreme weather as well as laying out mats inside the entrance and providing umbrellas on the front drive. - Maintain awareness of undesirable persons on property premises.

POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance withPyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function. ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

    We're looking for an experienced part-time Executive Chef to lead our culinary team. As Executive Chef , you will direct and organize all front and back of the house activities of the Food and Beverage operation for the hotel. The ideal candidate would fill the leadership role over the Culinary, Food and Beverage and Banquet departments, maintaining our high standards of food and beverage quality, service and merchandising, while maximize profits. Come join our family at the Embassy Suites. Other job functions include: - Plan and direct the functions of the administration and planning of all culinary and kitchen departments, to meet the daily needs of the operations. - With the Food and Beverage Director, clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments (eg: restaurant, banquet rooms, kitchen, etc.) - Ensure consistent presentation of foods and beverages. - Implement effective control of food, beverage and labor costs among all sub-departments. - Regularly review and evaluate the customer satisfaction of menus, daily specials, banquet services. Adjust foods, beverages and services to compete with changing market demands; ensure they are implemented in a timely manner. - Assure that station guides are up-to-date, in good condition and being used. Responsible for quality of food, food handling personnel and professional work procedures. - Supervise food purchasing. - Assign preparation levels based on projected business forecast. Indicate plan to work out any leftovers and dead items. - Plan and administer a training program within the department that will develop associates at all levels. - Develop, implement and monitor schedules for the operation, to achieve a profitable result. - Create and nurture a hotel environment that emphasizes motivation, empowerment, teamwork and a passion for providing service. Be readily available & approachable for all team members. - Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan. Extend professionalism and courtesy to guests at all times. - Able to work a flexible schedule. As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!  Come join the best team in hospitality!        

We're looking for a Security Supervisor who will ensure the safety andsecurity of the hotel and our guests and employees during the overnight shift. Previous experience in security/military/law enforcement helpful.

The Assistant Director of Sales assists with direct oversight of sales and marketing operations for a hotel or assigned collection of hotels, in partnership with the respective Director of Sales/Director of Sales & Marketing. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel Sales Managers including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, management, and coaching. Additional responsibilities include assisting with sales and marketing budget, forecast, advertising, and marketing and business plans.   ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)   - Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue. - Develop, recommend, implement, and manage the division's annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations. - Proactively conduct outside sales calls, conduct sales tours, and entertain clients. - Understand the content reflected in contracts and how to negotiate terms therein. - Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies. - Monitor production of all top accounts and evaluate trends within your market. - Adheres to Company’s established regulations, company standards, sales standards and sales metrics related. - Comply with attainment of individual goals, as well as team goals and budgeted metrics. - Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue. - In partnership with the Director of Sales, help to manage hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline, and terminate, as appropriate. - Maintain strong visibility in local community and industry organizations. - Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis. - Maintains professional working relationship and promotes open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments. - Travel on a weekly basis, as required. - Perform any other duties as assigned.   OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.)   - Develop networking opportunities through active participation in community and professional associations, activities and events. - Coordinates sales and marketing distribution by establishing sales and marketing territories, quotas, and goals. - Any other duties as assigned.

We currently have an opening for a Director of Travel Industry Sales. The Director of Travel Industry is responsible for the development of strategic plans impacting leisure travel markets as well as business transient markets in a results-oriented, creative, targeted, and experiential approach, working with the various channels in selling and marketing the entire Portland portfolio.   ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)   - Direct the identification, sales efforts and relationship with individual travel producers including travel management accounts, retail travel agents, consortiums, and wholesalers. - Direct the efforts to collect and organize relevant competitive information. - Assist in the creation and analysis of financials including budgets, forecasting, rates, and pricing guidelines as it pertains to the leisure and business travel markets. - Establish Leisure and Business Travel Marketing and Action Plans. - Establish wholesale, retail, and corporate travel (where appropriate) target lists. Attainment of annual room night and revenue goal for the leisure and business travel market sales program. - Initiate contact with perspective business travel accounts as identified through direct sales program. - Coordinate special promotional events for key leisure and business travel customers and their clients, i.e. General Managers receptions, customer appreciation parties and incentives, etc. Prepare bi-annual evaluation of individual companies in order to review the results in unison to ensure business and leisure travel guidelines are being met. - Make qualified sales trips and solicit new clients on behalf of the Portland portfolio. - Represent the property at appropriate travel industry tradeshows, conference and meetings. - Monitor mailings to leisure and business travel customers with updates of programs and events on behalf of Turtle Bay Resort. - Review accounts production and travel pattern to determine the appropriate market segment for negotiation. - Ensure that travel industry policies and wholesalers are known and adhered to by all hotel and office staff. - Maintain active liaison with competitors locally and nationally through personal contacts and professional associations. - Assess the market demand, financial projections and/or historic results for new and existing products, services, packages, and events offered by the resort so as to create an optimal mix for resort profitability and customer satisfaction. - Develop highly targeted strategies and tactics for customer acquisition, retention, and reactivation of lapsed customers in both the resorts’ business-to-business and business-to-consumer markets. - Work with the Revenue Management team to develop pricing strategies and yield management tactics in the various on-line and off-line distribution channels with the goal of maximizing resort profits and market share with varying supply and demand conditions, while still delivering a high-value resort experience for the customers.   - Participate in the hotels’ planning and budgeting process, with direct responsibility for leisure and business market revenues and expenses.     OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.)   - Develop networking opportunities through active participation in community and professional associations, activities and events. - Coordinates sales and marketing distribution by establishing sales and marketing territories, quotas, and goals. - Any other duties as assigned.

  **This is not an H2B Visa role** This position requires the qualified applicant to live in the DC Metro area and/or surrounding area.       We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Group Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market.  Actively up-sells to maximize revenue opportunities.  Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account. The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.   Your Role: - Dedicate majority of time to direct telephone sales. - Make personal visits, when necessary to target areas and call on Companies and associations located in a specific market or area. - Book meetings, conferences, and social guests from assigned areas. - Rework and maintain old account files and solicit new accounts. - Respond to all correspondence from assigned areas and trace dates for reworking and follow up. - Set-up site inspections and follow through. - Attend trade shows pertinent to assigned areas and attend meetings, seminars, and functions through membership in association. - Perform general office duties and assist other personnel, as required. - Maintain constant contact with Corporate and Association meeting planners; maintain membership and contacts in hotel industry associations. - Maintain a positive working relationship with departments interacting with convention groups. - Develop new accounts by being inquisitive of accounts we have for "spin off". - Stay abreast of industry trends and make recommendations for changes which would affect operations. - Maintain accurate forecast and recap information. - Set-up and conduct site inspections for entire property. - Occasional weekends and evenings based on demand. - Requires periodic overnights of travel. - Meet sales goals as outlined by the Director of Sales and Marketing on a monthly, quarterly, and annual.    

The Spa Receptionist greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have.    YOUR ROLE: - Greeting clients as they enter the Spa - Providing clients with tours and information related to the Facility and its features. - Assisting clients and guests with proper equipment usage. - Assisting guests will booking treatments, either by phone or in person, and recording the transactions in the appropriate area.    COMPENSATION:$15.74 per hour + Booking Commissions and the opportunity to grow into supervisory or Management positions. Our receptionists are making well over the industry standard in commission within the global hospitality industry.   BENEFITS: All employees (even part-time) receive free daily hot meals, Free access to fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. Full-Time employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.   HOURS: Full-Time (30+ Hours) or Part-Time (Less than 30 hours)

JOB SUMMARY We are seeking a committed and passionate hospitality professional to attend to our rooms in a quiet and orderly manner in accordance with the Boston Harbor Hotel standards of quality. This position will encompass cleaning, dusting, bed making, vacuuming and replacing of amenities. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. EXPERIENCE Must have at least (1) or more years of experience in Housekeeping, with a combination of Hospitality experience preferred. KEY RESPONSIBILITIES The primary responsibilities of the Room Attendant at the Boston Harbor Hotel include but are not limited to: - Cleans and vacuums guests’ rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests’ needs, maintaining a clean environment for hotel guests in accordance with a high quality standards. - Call Housekeeping Office Coordinator to report any room deficiencies (light bulbs, broken items etc) - Update daily assignment sheet with rooms completed and note robes missing. - Report missing items such as: robes, cotton boxes, blotters to the office. - Report items left behind by a guest to the office and bring items to Security. - Use proper materials and cleaning products designated by the housekeeping department. - Maintain equipment in a clean and safe condition. - Ensure Housekeeping closet on the floor is clean and tidy. - Perform other duties and special daily tasks as assigned by floor supervisors and Executive Housekeeper. - Communicate with Supervisor throughout shift to be aware of the work and rooms that need additional attention.   JOB QUALIFICATIONS   In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experience: - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must be able to lift up to 15lbs + on a regular and continuous basis. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.  

Responsible for providing consistent quality service through professional food and beverage service in the Banquet department.