The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
Pyramid Global Hospitality is looking for Housekeepers who are service minded, energetic, and work well in a team environment to join our team at our prestigious Troy locations!
Pyramid Global Hospitality offers:
Paid time off
7 paid holidays
Comprehensive benefit packages
401k with company match
Room rate discounts
All within a culture that cares for its team.
Responsibilities include:
- Clean and vacuum guest rooms
- Collect soiled linens for laundering, make beds, replenish room supplies and empty trash.
- Respond to guest needs
- Maintain a clean environment for hotel guests in accordance with the high-quality standards of Pyramid Global Hospitality.
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at our beautiful resort.
Your Role:
- Carry out the safety policies and procedures of The Shores and Pyramid Global Hospitality, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment for guests and associates.
- Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule.
- Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees.
- Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention.
- Respond to emergencies as prescribed in Emergencies Service Procedures of the property.
- Assure the security of guest and employee information both in written reports and in general business operations.
- Complete all Daily Activity and Incident Reports.
- Help assure compliance with Liquor Laws.
- Assist in developing and presenting security related programs.
- Review and edit written records produced by Security Officers.
- Aid in other job classification as determined necessary by immediate superior.
We're looking for capable Room Attendants who can be flexible enough to work weekdays and weekends.
The Room Attendant cleans guestsrooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.
t the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
We are looking for a professional pm line cook for our fine dining restaurant Watercolour Grillhouse. Our line cooks are leaders at Marriott Suites Clearwater Beach at Sand Key with a passion for the culinary arts elevating the experience of our guests through food. Open Table and Trip Advisor consistently rank our restaurant, Watercolour Grillhouse, as one of the best fine dining experiences on the beach and we are looking to add an amazing line cook to our fantastic culinary team.
This position is also open to J1 Visa candidates looking for placement.
Responsibilities Include:
- Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest.
- Visually inspects, selects and uses only food items ideal for sautéing, in the preparation of all menu items. Ensures daily production chart is properly filled out to standards.
- Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.
- Keeps all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
- Reads and performs Use Record Specifications.
- Ensures all equipment in working areas is clean and in proper working conditions
- Prepares requisition for supplies and food items for production in the work station.
- Reads and employs math skills to appropriately prepare items according to recipes, requires stamina for standing and strength for lifting and moving products.
- Ability and willingness to work all stations in the kitchen.
- Attends monthly departmental meetings.
- Ensures a safe and healthy environment for our team members and guests following all hotel policies and procedu
t the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
We are looking for a professional pm line cook for our fine dining restaurant Watercolour Grillhouse. Our line cooks are leaders at Marriott Suites Clearwater Beach at Sand Key with a passion for the culinary arts elevating the experience of our guests through food. Open Table and Trip Advisor consistently rank our restaurant, Watercolour Grillhouse, as one of the best fine dining experiences on the beach and we are looking to add an amazing line cook to our fantastic culinary team.
This position is also open to J1 Visa candidates looking for placement.
Responsibilities Include:
- Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest.
- Visually inspects, selects and uses only food items ideal for sautéing, in the preparation of all menu items. Ensures daily production chart is properly filled out to standards.
- Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.
- Keeps all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
- Reads and performs Use Record Specifications.
- Ensures all equipment in working areas is clean and in proper working conditions
- Prepares requisition for supplies and food items for production in the work station.
- Reads and employs math skills to appropriately prepare items according to recipes, requires stamina for standing and strength for lifting and moving products.
- Ability and willingness to work all stations in the kitchen.
- Attends monthly departmental meetings.
- Ensures a safe and healthy environment for our team members and guests following all hotel policies and procedu
The Senior Sales Manager is primarily responsible for handling customer inquiries and lead requests for groups. The incumbent will work with customers to align customer preferences with hotel needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty. This position will also ensure that business is turned over properly and in a timely fashion for quality service delivery. The incumbent is responsible for driving customer loyalty by delivering service excellence throughout each customer experience. This Senior Sales Manager will process business correspondence and create contracts and other related booking documentation as required. This position requires excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning. Dependent on the size of the property, the position may also provide day to day supervision to Sales associates.
The Senior Sales Manager has overall responsibility for transacting group customer inquiries and lead requests and achieving revenue and booking goals for their team. Overall, the position is accountable for the following:
- Respond in a timely manner to incoming group/catering opportunities that are within pre-defined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters.
- Work collaboratively with other sales channels (e.g. on-property resources) to ensure sales efforts are coordinated, complementary and not duplicative.
- Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
- Ensure business booked is within hotel parameters. Close the best opportunities for the property based on market conditions and the property’s needs.
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Transfer accurate, complete, and timely information to the Events department in accordance with hotel and brand standards.
- Actively up-sell each business opportunity to maximize revenue.
- Develop and manage catering sales revenue and operation budgets, and provide forecasting reports.
- Build and maintain strong working relationships with key internal and external stakeholders.
- Understand and actively utilize company marketing initiative/incentives to close business.
- Follow up on opportunities uncovered by the proactive sales team.
- Identify and implement process improvements and best practices.
- Promote accountability to drive superior business results. Includes successful execution of Sales strategies and business processes.
- Establish clear expectations for customers and properties throughout the sales process.
- Effectively resolve guest issues that arise as a result of the sales process. Bring issues to the attention of property and sales leadership team as appropriate
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the brand.
HOUSEKEEPING HOUSEPERSON
$15.25/hour with $500 Sign On Bonus!
Elevate your career to new heights and join our team at the Colorado Springs Marriott. The Colorado Springs Marriott is a beautiful, modern full service 309 room property located in north Colorado Springs with breathtaking views of Pikes Peak.
We offer our associates the following incredible benefits:
- Associate Referral Bonus
- Incentive Bonus Plans
- Quarterly Bonus Program
- Paid Time Off (PTO)
- Unlimited PTO Rollover
- PTO Cash Out Option
- 5 Sick Days
- 7 Paid Holidays
- One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry
- Company Paid Life & AD&D Insurance
- 401K Match
- Complimentary Meal Program
- Tuition Reimbursement
- Marriott Hotel Room Discounts Worldwide
- Free Parking
- Advancement Opportunities
- Summer/Seasonal Work Available
SUMMARY
The Housekeeping Houseperson is primarily responsible for maintaining common areas within the hotel for cleanliness, appearance, and repairs. S/He will promote a safe working environment and quality service to achieve maximum guest satisfaction. The House Attendant will work with supervisors, inspectors, and other members of the housekeeping team to ensure maximum efficiency.
ESSENTIAL FUNCTIONS
- Receive assignments, priority requests, keys and supplies from Housekeeping management. Review assignments, retrieve and stock caddie/cart to ensure all supplies are available to properly clean. Turn in keys, properly store and secure caddie/cart and unused supplies at end of shift.
- Walk all assigned spaces at beginning and end of shift. Remove newspapers, service trays, empty ash receptacles, remove trash and/or linens and note any areas that require immediate cleaning.
- Clean public areas in accordance with policies, procedures and brand standards. Clean hallways, elevators, service areas, stairwells, etc. Perform quality check on public space televisions, telephones and lamps.
- Remove soiled linen, towels and trash and place in appropriate locations in the prescribed manner.
- Assist housekeepers with portable refrigerators, rollaway beds, cribs etc. as needed.
- Proper use of cleaning equipment and supplies.
- Respond to and resolve housekeeping requests and complaints by guests.
- Prompt reports to management of all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
- Prompt turn in to housekeeping management of all articles left in public spaces for entry into Lost and Found.
- On time and at work when scheduled and in proper uniform.
- Attend department meetings as scheduled.
- Consistent professional and positive attitude and actions when communicating with guests and associates.
- Report incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
- Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
- Any other duties / tasks as requested by management.
Now is your opportunity to gain valuable experience in our Summer Hospitality Internship. This is a paid internship program for students seeking an understanding of the hospitality industry. This internship includes exposure to all aspects of the hotel operations with a focus on Front Office, Housekeeping and Food and Beverage
Enjoy a dynamic and exciting work environment, comprehensive training and mentoring on the campus of North Carolina State University. We embody a culture of respect, gratitude, and empowerment. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!
We are seeking a skilled, committed, and passionate professional for the position of Steward at the Hyatt Place Hyatt House Hotel. This person will be responsible for providing the most professional service available through good, prompt, and courteous service.
The primary responsibilities for the Steward include but are not limited to:
1. Handles and washes all cups, silverware, flatware, cookware, and cooking utensils utilized daily in the operations.
2. Stores the above listed items in a neat and organized manner, always storing items in their assigned areas and using proper storing methods.
3. Empties all garbage cans and the disposal of all cardboard utilized by the culinary staff.
4. Cleans all trashcans and returning them to the proper areas of the kitchen.
5. Cleans all dish machines on a weekly basis.
6. Cleans kitchen equipment as required by the Sous Chef.
7. Cleans all floors throughout the culinary department and the mats used in these areas. (If applicable)
8. Disposes of broken glassware and dishes in a safe manner and in designated containers.
9. Ensures all walls and ceilings are always clean.
10. Ensure that all safety stations are properly always stocked.
11. Arrives for work on time and in proper uniform.
12. All other duties requested by management team.
13.Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will be escorting and orienting the guest to the front desk for check-in.
- You will park and retrieve guests vehicles as requested
- Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
- You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just “the norm".
Join the Residence Inn by Marriott Berkeley!
We are seeking a full time Front Desk Supervisor.
Hourly Rate of Pay - $22.00
Berkeley’s newest hotel destination, The Residence Inn by Marriott Berkeley, offers guests contemporary accommodations with fully equipped kitchens, separate living spaces and thoughtful modern amenities. Located in the heart of Downtown Berkeley, this 17 story property with 331 suites will feature over 15,000 square feet of flexible meeting and event space and a rooftop restaurant and bar with expansive and inspiring views of the city.
We are looking for fun, passionate, service-oriented employees to join our opening team for this beautiful brand-new property!
The Residence Inn by Marriott Berkeley embraces its employees through a culture of CARE, focused on giving respect, offering support and providing rewards.
We offer our employees the following benefits:
- Free AC Transit Passes!
- Free Employee Meal Plan!
- Comprehensive employee benefit/insurance programs!
- Company Paid Life & AD&D Insurance!
- 401K with Employer Match!
- Paid Time Off!
- Tuition Reimbursement!
- Holiday Pay!
- Travel Discounts with Marriott brand & Pyramid Hotel Group properties!
We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.
If you have experience in customer service, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Supervise daily shift process ensuring all team members adhere to standard operating procedures
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
- Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
- Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation
- Maintain the Sundries shop, keeping up with inventory and ordering as necessary
- Training all new Front Desk Agents to provide exceptional customer service
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality.
The Laundry Attendant will:
- Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
- Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
- Empty the laundry chute and prepare loads for washer.
- Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations.
- Run folding equipment to fold mats, blankets, towels, bedspreads, etc.
- Separate out laundry requiring mending or special stain removal.
- Clean empty hampers.
- Set the proper drying and cooling times for different types of linen.
- Clean up machines and surrounding areas.
- Stock linen room with cleaned product.
Other responsibilities include (but are not limited to):
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Assist other positions in department as needed or as directed by immediate supervisor.
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the bar area
- Maintains proper and adequate set-up of the bar daily
- Guide guests on their beverage journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the bar, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
- Requisitioning and stocking of all beer, wine, spirits
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
- Inputs orders into a register at the point of sale and creates a check for each guest
- Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.
ESSENTIAL FUNCTIONS:
Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items. Ensures daily production chart is properly filled out to standards.
Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.
Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.
Ability to read and perform Use Record Specifications.
Ensure all equipment in working areas is clean and in proper working condition.
Practice Teamwork" and "Clean as you go" policies.
Prepares requisition for supplies and food items for production in the work station.
Reads and employs math skills to appropriately prepare items according to recipes
Starting wage rate: $16.00/hr
Must be flexible to work weekends. Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required. Evening shift. 5pm-10pm. 3 days a week.
Select, train and supervise kitchen staff in the proper preparation of menu items, equipment and safety measures. Evaluate performance, give guidance and discipline as necessary to promote quality products.
In absence of the Executive Chef ensuring of running a modern culinary operation.
Visually inspect, select and use only the freshest fruits, vegetables, meats, fish, fowl and other food products of the highest standard in the preparation of all menu items. Read and employ math skills for following recipes. Prepare requisitions for supplies and food items for production in workstation.
Perform other duties as necessary and assigned, i.e. special orders, buffet presentation, V.I.P. parties, writing specialty menus for promotions, etc.
Schedule culinary staff so that proper coverage is maintained while keeping payroll costs in line.
Write, maintain and update all menu specifications, recipes and pictures, production forecasts, and ensure same are being followed.
Observe production flow and makes adjustments in order to adhere to control procedures for cost and quality.
Perform other duties as necessary and assigned, i.e. special orders, buffet presentation, V.I.P. parties, writing specialty menus for promotions, etc.
ESSENTIAL DUTIES
· Transmit vendor invoices for department heads coding and approvals. Ensure that all invoices are properly coded and approved
· Match invoices to purchase orders & receiving reports
· Input invoices into system
· Input travel agency commissions
· Reconcile telephone invoices
· Reconcile Sales dept. Credit cards statement - monthly
· Code A & G invoices
· A/P cash disbursements weekly
· Keep purchase order file and review it periodically
· Maintain monthly check books
· Distribute G/L detail to department managers on a weekly basis (usually Fridays)
· File paid invoices
· Scan all AP invoices in F&O and save on network
· Reconcile vendor statements
· End of month accounts payable reports: A/P Open Invoice, Cash Disbursements, etc
· Any other accounting duties as instructed by Area Director of Finance or Assistant Controller
GENERAL DUTIES
· Know your work schedule and follow with reliability
· Work in a cooperative and friendly manner with fellow employees
· Maintain professional attire and personal hygiene
· Maintain clean, neat and orderly work area
· Perform your job according to standard operating procedures
· Read, understand and follow all policies, procedures and practices as stated in the employee handbook
· Implement management company and hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc) to include remove all safety hazards, following company’s OSHA Hazcom program, safe lifting techniques
· Utilize protective equipment, when applicable
· Promptly report substandard (unsafe) conditions to supervisor
· Promptly reports accidents, injuries, property damage or loss to supervisor
· Keep accurate communication flowing freely among all hotel departments
· Inform management promptly of any work-related problems or guest complaints
· Practice “CARE Hospitality” and provide guest satisfaction
· Promote the hotel through goodwill, courtesy and positive attitude
· Attend all scheduled training, classes and meetings
· Train other employees as directed by management
· Perform any reasonable request as assigned or directed by management
· Provide for a safe work environment by following all safety and security procedures and rules
· Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, quest and employees
JOB SUMMARY
We are seeking a skilled, committed and passionate culinary professional for the position of Cook at The Cambria Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.
CANDIDATE PROFILE
Candidates must have flexible night and weekend availability to fulfill this role.
Education:
Experience:
Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.
KEY RESPONSIBILITIES
The primary responsibilities for the Cook include but are not limited to:
- Completes daily prep responsibilities and sets line for service.
- Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest.
- Check the quality of the food as it arrives in the kitchen and informs the Sous Chef or Executive Chef of damage product. Properly labels, dates, storage of all food.
- Maintains work area in a safe and sanitary manner, and reports safety issues.
- Maintains high standards of food preparation in a timely fashion while performing multi tasks.
- Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation.
- Continuously looks for ways to increase productivity.
- Handles food and rotates it according to established procedures, including cooking and cooling temperatures.
- Utilizes proper and safe knife skills.
- Order food requisitions with collaboration of Sous Chef according to business.
- Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests.
- Maintains a full line of communication with supervisors.
Performs any other tasks as assigned by Sous Chef and assists in any area needed
ROOM ATTENDANTS – FULL TIME and PART TIME
The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time room attendants to be part of our exceptional housekeeping team. Earn up to $16 per hour with our hourly wage and extensive incentive programs. Candidates should be service minded, energetic and can work well in a team environment. Responsibilities include general cleaning of hotel rooms, cleaning of some public spaces, and special cleaning projects. Working Saturdays and Sundays is a requirement. The DoubleTree Manchester is part of the Pyramid family of hotels. You will be part of a team that truly believes in the experience of both our guests AND our team members. Our full-time team members will be eligible for medical, dental, vision and life insurance, contributory 401K, as well as PTO and 7 Paid Holidays. In addition to traditional benefits, we offer these additional benefits to all team members; Hilton & Pyramid hotel discounts to you and to your friends and family, free meals when working, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. You’ve worked for the rest, now come work with the best! What are you waiting for? Apply now!