YOUR ROLE: - Explains how various menu items are prepared, cooking methods, and ingredients - Takes into consideration any special request and dietary issues made by the guest - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality, and additional service - Addresses any guest issue promptly and with high concern - Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons)   COMPENSATION: $20-$24 per hour ​   BENEFITS: All employees (even part-time) receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. Full-time employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.   HOURS: Full-time A willingness to work nights, holidays, and weekends is desirable in the hotel and hospitality industry.  

If you have experience with high volume bartending at banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. - Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks suing standard ingredient recipes and practicing prudent portion control.   COMPENSATION: $19+ per hour and the opportunity to grow both in pay and in the title into supervisory or management positions.   BENEFITS: All employees (even part-time) receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. Full-time employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.   HOURS: Part-time (Less than 30 hours) or Full-time (30+ Hours) 4 days or more per week A willingness to work nights, holidays, and weekends is desirable in the hotel and hospitality industry.   OPTIONS FOR SUMMER/SEASONAL/STUDENTS: We have the option of hiring for summer and seasonal positions as well. This makes an excellent schedule for students!  

JOB OVERVIEW: Performs simple maintenance and cleaning duties in guest rooms, public areas and grounds of the hotel that do not require practical skill or knowledge of a trade.      DUTIES AND RESPONSIBILITIES: - Complete basic maintenance related tasks and deep cleaning to keep guest rooms and public areas in an excellent state of cleanliness and repair. - Assist with completion of the preventative maintenance checklist and complete minor repairs work orders such as replacing ceiling tiles, light bulbs, patching vinyl, unclogging toilets replacing faucet washers, etc. - Carry tools, prepare the worksite and assist maintenance representatives as needed - Clean and sweep the parking lot and sidewalk areas. - Cut, prune and water the lawn and plants as necessary and dispose of the trimmings. - Empty all trashcans on a daily basis - Report all unsafe conditions or malfunctioning equipment to supervisor. - Adhere to all established safety policies and procedures. - Follow procedures that ensure the security of inventory such as tools, supplies, equipment, etc., replenish supplies and inventory in a timely and efficient manner, and minimize waste.  - Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction. - Promote teamwork and quality service through daily communication and coordination with other departments. - Perform other duties as necessary   Qualifications and Requirements: Basic reading and writing skills   This job requires ability to perform the following:   - Carrying, lifting, pulling or pushing items weighing up to 100-300 pounds - Frequently standing up and moving about the buildings and grounds - Frequently handling objects and equipment - Frequently bending, stooping, kneeling   Other: - Working knowledge of basic non-skilled maintenance tasks such as plunging toilets, changing light bulbs and replacing faucet washers. - Working knowledge of lawn/plant care equipment and tools. - Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive instructions for the day or to read equipment safety/repair manuals. - May be required to work nights, weekends, and/or holidays.   Work Area:  Hotel buildings and grounds The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.   This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

JOB OVERVIEW: Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas.  Deliver and retrieve items requested by guests and housekeeping staff.      DUTIES AND RESPONSIBLITIES: - Assist room attendants with heavy items such as mattresses and linens.  Deliver linens and other supplies to room attendants. - Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. - Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. - Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Promote teamwork and quality service through daily communication and coordination with other departments. - May collect newspaper and other items for recycling.  - May regularly assist with deep cleaning projects. - May assist with other duties as assigned.   Qualifications and Requirements: Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.   This job requires ability to perform the following: - Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds - Frequently standing up and moving about the facility - Frequently handling objects and equipment to maintain the facility - Frequently bending, stooping, and kneeling,   Other: - May be required to drive in the performance of duties - Communication skills are utilized a significant amount of time when interacting with guests and employees. - Reading and writing abilities are utilized often when reading assignments and completing checklists. - May be required to work nights, weekends, and/or holidays.   Work Area:  Housekeeping areas, guest corridors, service elevators   The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.   This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.  

JOB OVERVIEW: Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.   DUTIES AND RESPONSIBILITIES: - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.  May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc. - Notify supervisor when service is complete so rooms may be sold or occupied.  Report any room unable to be serviced to supervisor according to established procedures. - Report to supervisor needed repairs or unsafe conditions. - Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. - Report, turn in, and/or log all lost and found items according to established procedures. - Promote teamwork and quality service through daily communication and coordination with other departments.  - May regularly assist with deep cleaning projects. - May assist with other duties as assigned. - May have turndown duties.   Qualifications and Requirements: Basic reading, writing, and math skills.  Some housekeeping experience and ability to speak English preferred.   This job requires ability to perform the following: - Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds - Frequently standing up and moving about the facility - Frequently handling objects and equipment to maintain the facility - Frequently bending, stooping, and kneeling,   Other: - Communication skills are utilized a significant amount of time when interacting with guests and employees. - Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities. - May be required to work nights, weekends, and/or holidays.   Work Area:  Housekeeping areas, guest rooms, guest corridors, service elevators   The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.  

JOB OVERVIEW: Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures.  . DUTIES AND RESPONSIBILITIES: - Welcome guests in a friendly, prompt and professional manner. - Register guests, issue room keys, provide information on hotel services and room location.            Answer phones in a prompt and courteous manner. - Up-sell rooms where possible to maximize hotel revenue. - Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. - Issue, control and release guest safe-deposit boxes. - Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. - Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.  - May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. - Promote team work and quality service through daily communications and coordination with other departments.  - Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.   Qualifications and Requirements: High School diploma or equivalent, plus one year front desk/guest service experience.  Some college preferred.  Must speak fluent English.  Other languages preferred.   This job requires ability to perform the following: - Frequently standing up behind the desk and front office areas - Carrying or lifting items weighing up to 50 pounds - Handling objects, products and computer equipment - Use a keyboard to operate various property management and reservations systems, etc.   Other:   - Communication skills are utilized a significant amount of time when interacting with guests and employees. - Reading and writing abilities are utilized often. - Basic math skills are used frequently. - Problem solving, reasoning, motivating and training abilities are often used. - May be required to work nights, weekends, and/or holidays.   Work Area:  Front Office   The statements in this job description are intended to represent the key duties and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.   This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.  

JOB OVERVIEW: Attend food and beverage buffet areas ensuring a high level of quality and consistency.  Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.   DUTIES AND RESPONSIBILITIES: - Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas. - Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary. - Follow preparation methods, times, and quality and presentation standards.  Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required. - Welcome guests and respond to requests in a prompt and professional manner.  Refer any serious matters to management. - Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment. - Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste. - Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters.  Empty trash receptacles and clear tables as required.  - Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs. - May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location. - Promote teamwork and quality service through daily communication and coordination with other departments.  - Perform other duties as assigned.   Qualifications and Requirements: Basic reading, writing and math skills and some prior food preparation experience preferred.   This job requires ability to perform the following: - Carrying or lifting items weighing up to 50 pounds - Standing up and moving about the kitchen and cafeteria - Handling food, objects, products and utensils - Bending, stooping, kneeling Other: - Communication skills are utilized a significant amount of time when interacting with guests and supervisors. - Food service permit or valid health/food handler card as required by local or state government agency. - Reading and writing abilities are utilized often when preparing buffet items from instructions. - Mathematical skills, including basic math, measurements, quantities, and variances are used frequently. - May be required to work nights, weekends, and/or holidays   Work Area:  F&B prep and service areas.   The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.  

  JOB OVERVIEW:  Manage all aspects of the Front Office areas which may include but is not limited to guest registration, bell services, concierge services, telephone services and guest services to ensure guest satisfaction and maximize hotel profitability.  Adhere to all hotel standards and desk merchandising.   ***Must be available overnights (graveyard shift) weekends and holidays.   DUTIES AND RESPONSIBILITIES: - Ensure we review our financial impact (Ex.: AAR, open folios, TA, etc.) on a nightly basis. - Provides daily pass on to opening Manager on Duty (MOD) - Will act as Night Auditor when required. - Serves as Manager on Duty (MOD) - Full property walks on a nightly basis and report any issues to the correct department. - Manage the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. - Ensure all staff is properly trained on systems, security and cash handling procedures and service standards and have the tools and equipment needed to effectively carry out their job functions. - Ensure guests receive prompt professional attention and personal recognition. Ensure guests are greeted upon arrival.  Respond appropriately to guest complaints.  Implement appropriate service recovery gestures in order to ensure total guest satisfactions. - Schedule and regularly conduct routine inspections of the Front Office and public areas to ensure the appearance of such areas reflects highly on the property. - Creating and implementing action plans to correct deficiencies. - Monitor and controlling labor costs and expenses, and achieving revenue and profitability goals. - Maintain procedures for security of monies, credit and financial transactions and guest security. Check billing instructions and guest credit for compliance with hotel credit policy. - Train appropriate staff on procedures to serve as a central communications point during emergency/crisis situations. - Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping and Maintenance. - Perform other duties as assigned including assisting line staff with their job functions during peak periods. - Payroll administration - Follow the principles of CARE and the Four Disciplines of Associate Success

- Cleans the total kitchen to include food service carts, walk-in coolers, freezers, and loading dock area. - Performs ware washing tasks on soiled dishes from the restaurant, banquet, and room service outlets, through the use of the dish machine. - Performs the tasks required for washing pots, pans, and other equipment which must be washed by hand in the pot sinks. - Maintains the dish machine. - Sweeps and mops the kitchen floor as necessary to maintain a sanitary environment for food preparation. - Remove all garbage, boxes, etc. from the main kitchen and purchasing area as necessary. - Maintains food and beverage service equipment in an organized manner. - Plates hot banquet food as required. - Physical requirements include considerable walking, bending, stooping, reaching, and lifting up to 50 lbs.   COMPENSATION: We offer competitive compensation and benefits. Our minimum wage begins at $15.74 per hour and Dishwasher also makes TIPS! We promote from within and are also open to cross-training across a variety of departments.   BENEFITS: All employees receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. Full-Time (over 30 hrs./week) employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.   HOURS: Part-Time (Less than 30 hours) Full-Time (30+ Hours)   OPTIONS FOR SUMMER/SEASONAL/STUDENTS: We have the option of hiring summer, and seasonal positions as well. This makes an excellent schedule for students!   <span class=

What you will have an opportunity to do:   We are looking for a highly engaging, compassionate, customer focused individual to join our Catering and Conference Services team as a Catering and Conference Services Coordinator.  The successful candidate for this role is engaging, full of energy, is open to learning, and responds in a professional and courteous manner to guests and team.      Catering and Conference Services Coordinator is responsible for supporting a variety of duties within the department including, but not limited to:  general office administration, office supply inventory, client file maintenance, typing, reporting, assisting managers with groups needs and other clerical support duties as needed.   Your Role: - Provides operational and administrative department support to Catering and Conference Services managers and department, may at times include assisting with events. - Responsible for communicating updates and changes to All Departments regarding including, but not limited to:  Event Changes, BEO’s, Resumes, Restaurant Requests, Transportation Requests, Gift Bag Deliveries and responsible for maintaining up to date information for all Departments regarding the above. - Provides support to Catering and Conference Service Managers regarding all aspects of Banquet Event Order (BEO) management from creation to completion and execution. - Coordinates with leaders and prepares purchase requisitions, expense reports and check requisitions for Catering and Conference Service Managers.  - Coordinates and partners with other departments to ensure all information pertaining to events is up to date in the system. - Assists with ordering, coordination of details for each event, including but not limited to, menus, flowers, music, and printed materials. - Attends and participates in Catering and Conference Services Meetings, may include attending BEO meetings and/or other sales, marketing or F&B meetings, communicates all follow-up items to the Catering and Conference Service managers, organizes notes and assists in process improvements. - Assists in evaluating Catering and Conference Services correspondence, prepares responses as appropriate. - Able to sit for extended periods of time at desk or walking and standing up to 8 hours. - Able to lift, push, pull and/or carry up to 50 lbs. - Required to perform other tasks and duties as assigned. - Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime, or reduced hours.   Your Environment: Controlled indoor temperatures, could experience high temperatures and high humidity or colder when assisting outdoors.  Varied lighting from dim to bright.  Varied volume levels based on work area, i.e., open kitchen area versus closed office area versus full restaurant/banquet area.  Standing and walking on hard surface tile flooring, possibility for wet floors, grass, pool deck and carpet - non-slip shoes a must!  

Starting Hourly Rate: 15.50 We are looking for a highly motivated, and customer focused to join our team as a Spa Attendant!  As a Spa Attendant, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner.  The Spa Attendant greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greeting clients as they enter the Spa - Providing clients with tours and information related to the Facility and its features. - Assisting clients and guests with proper equipment usage. - Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.  - Reporting any accidents or injuries to the Security Department. - Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

CULTURE & CHARACTER: All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations: - Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily. - Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other. - Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do. - Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity. - Excellence -We always strive to make today a little better than yesterday.  JOB DESCRIPTIONThe Assistant Front Office Manager is responsible for assisting in overseeing all aspects of the Front Office and Guest Services operation. Including, but not limited to, ensuring customer satisfaction, financial performance, and employee relations.   COMPENSATION & BENEFITS: - Biweekly salary (every two weeks) - Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.   SCHEDULE: The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work Texas A&M football game days, Ring Days, graduations, and other high occupancy times due to special events. We strive hard to manage and minimalize overtime, but it should and will be expected when business levels call for it. - Full-time: 40+ hours per week depending on level of business forecasted - Days of week/weekend scheduled will vary depending on level of business forecasted. - Most shifts will be 3:00PM - 11:00PM with occasional variation for business needs.   ESSENTIAL FUNCTIONS: - Support in supervising the training of all Front Office and Guest Service employees and motivate them to perform their jobs effectively. - Maintenance of operating / training manuals for the Department. - Involved in the financial performance of the hotel with responsibilities to include managing the annual budget, maintain labor costs to forecast/budget, creating purchase orders and review monthly Profit & Loss reports. - Responsible for assisting in ensuring that the Front Office and Guest Services are following all systems, control policies and procedures. - Assists in performing Human Resource functions for staff, including hiring, training, scheduling, and evaluating performance - Assist in covering front desk shifts when needed. - Review Housekeeping Report and rectify all discrepancies before end of shift. - Assume Manager on Duty shifts when necessary. - Develop and maintain open lines of communication within the department and with other departments within the property. - Assist in ensuring all group rooming lists are accurate and to coordinate any special group requests in correlation with Reservations Manager. - Resolve guest problems expediently and in a professional manner. - Ensure exceptional guest service is always delivered. - Schedule staff to reflect daily occupancy and make sure the schedule is concurrent with the arrival and departure pattern. - Handle disciplinary action, coaching and counseling sessions and related personnel issues. - Schedule staff to reflect daily occupancy and ensure the schedule is concurrent with the arrival and departure pattern. - Delegate work among the staff in an equitable manner.

Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and new restaurant, Ridge + River. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging. The Reservations & Revenue Specialist plays a vital role in maximizing hotel revenue by effectively and accurately managing reservations while working to optimize room rates and assisting in the application of revenue management strategies. Handles all reservation requests in a courteous, efficient, and knowledgeable manner, while working closely with the Front Desk and Guests. Ensures rate and inventory accuracy across multiple systems in conjunction with the Director of Revenue & Reservations. This position is based on-site in Vail, Colorado. -Earn $22-24/hr plus incentive -Benefits available: Health Care benefits (medical, dental, and vision), Retirement Benefits with a company match program, PTO benefits which include vacation, sick time, holidays, and CO leave/FMLA leave plans, Life Insurance, Accident and Critical Illness plans, Discount Room Nights at Pyramid Global properties and Parking.     Essential Duties and Responsibilities include the following.  Other duties may be assigned.    Assist in analyzing market trends, competitor pricing, and demand to optimize room rates and maximize revenue.   Collaborate with the Director of Revenue & Reservations to implement promotional campaigns, as well as additional marketing strategies.   Assist with pricing adjustments across multiple channels: SMS, Sabre, Inntopia, Airbnb, VRBO   Perform Daily/Weekly/Monthly revenue reporting.   Perform inventory analysis, as often as necessary as demand dictates.   Effectively multi-task with reservations and revenue duties, while maintaining accuracy.   Ability to act as a sales agent for the hotel and actively sell the property.   Responsible for entering and maintaining accurate reservations into the computer system.   Prepare arrival list daily.  Make sure guests needs have been met.   Process advance deposits and follow up on final payments.   Maintain working knowledge of all packages and rates offered.   Understand the cancellation policy and procedures for crediting/holding over money.   Understand group blocking, cut-off dates, and entering rooming lists.   Have a working knowledge of the Front Desk and how it relates to reservations.   Always maintain a clean and neat appearance in your grooming, as well as your work area.   Work in a cooperative work environment, which focuses on trusting relationships, ethics, dignity, maximum productivity and team member morale.

Position Description:We are looking for a highly motivated Banquet House Person to join our team! This individual will help to direct the setup and preparation of weddings, events, and banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of functions. This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Job Description - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time COMPENSATION: $17 per hour BENEFITS: - All employees (even part-time) receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line. - Full-Time employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays. HOURS: - Part-Time (Less than 30 hours) - Full-Time (30+ Hours) A willingness to work nights, holidays, and weekends is desirable in the hotel and hospitality industry.

We would love to have you at the brand new Fairfield Inn & Suites in Rochester Hills. We’re looking for a part-time Breakfast Attendant to join our team!   The Fairfield Inn & Suites offers part time associates: 401k with company match Room rate discounts All within a culture that cares for its team.   We’re looking for that morning ray of sunshine to start the day off right! Responsibilities include: - Preparing and maintaining our complimentary breakfast buffet throughout the designated breakfast times.  - Greet all guests, clean tables and maintain sanitary standards in the breakfast and kitchen area throughout.

Starting Hourly Rate: $16.00/hr   We're looking for a capable, courteous Spa La Quinta Receptionist. Must be computer savvy, professional grooming, excellent communication, time management and organizational skills required with a stable work history.

To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.

Security Officer The purpose of this job is to perform the duties of Security Officer in accordance with company standards for satisfactory performance. Essential Job Description: Patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the following duties. Essential duties and responsibilities are as follows (other duties may be assigned): 1. Patrols lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. 2. Interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. 3. Patrols hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. 4. Warns or ejects troublemakers, and cautions careless persons. 5. Responds to, controls, provides and obtains assistance for victims of accidents and/or illness. Also reports on such in documentation. 6. Notifies staff of presence of persons with questionable reputations. 7. Assists management and law enforcement officers in emergency situations. 8. Controls all situations in a calm, professional, and hospitable manner. 9. Completes daily logs and incident reports. 10. Follows lost and found procedures. 11. Conducts daily key inventories and reports and variances. 12. Follows cab voucher procedures. 13. Enforces package pass procedures. 14. Responds to alarm notifications. 15. Assists with emergency/evacuation training and processes. Supervisory Responsibilities: N/A Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High School Diploma or GED. One year security experience, and/or three years military preferred. Language Skills: Must be able to communicate clearly with guests, customers, supervisor and fellow employees. Reasoning Ability: Must be able to use appropriate judgement in determining situations requiring immediate/emergency response and action. Certificates, Licenses, Registrations: Valid CPR certification. First Aid certification. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is frequently is required to use hands, and fingers to handle or feel. The employee is occasionally required to sit, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Hours: Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.

Excellent verbal communication skills, able to lift up to 50lbs multiple times and able to stand 8 hours per day.

POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards