We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude.   If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

We're on the hunt for a dynamic and motivated individual to fill the role of Deep Cleaning Supervisor at our historic establishment. As the Deep Cleaning Supervisor, you'll be responsible for overseeing and implementing the hotel’s deep cleaning program for guest rooms to ensure the property is maintained in optimum condition. Key Responsibilities: - Show off your organizational prowess as you efficiently manage the deep cleaning process and schedule. - Check condition, clean and wipe down all surfaces, furniture and appliances including lamps and lighting, mattress/box spring, fixtures, walls, doors, shelves, windows, electronics, cabinets, refrigerator, etc. - Inspect, sanitize, polish, and clean all surfaces in bathroom including vents, shower/tub, drains, grout, mirrors, toilet, sink, hair dryer, etc. - Vacuum and spot clean all upholstered items. - Clean all hard floors and grout; vacuum carpet thoroughly and extract carpet as needed. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.

Since opening, Hawks Cay Resort has been a leader in the hospitality industry, providing exceptional service for a great stay. We are currently seeking a highly qualified and experienced Director of Finance to join our team and contribute to the continued success of our iconic resort.   Job Summary: As the Director of Finance at Hawks Cay Resort, you will play a crucial role in managing the financial aspects of our operations. You will be responsible for overseeing the Accounting Department and Night Audit Department, preparing financial statements, reconciling balance sheet accounts, filing tax returns, and ensuring compliance with relevant laws and regulations.   Executive Committee Responsibilities * Ability to perform special financial analysis as needed and /or requested by General Manager and Corporate Office. * Practical solutions from a cost vs. benefits viewpoint. Provide accurate policy interpretations. * Actively participate in Executive Committee and staff meetings. * Assist other managers in analyzing statements, distributions, and other financial data. * Support and comply with property standards and Corporate SOP's. Financial and Accounting Practices, Procedures, and Policies * Skill in correcting deficiencies identified on Internal Audit report. * Effective use of the Controller's Checklist. * Maintain effective cash control system with audits and reports for each period. * Review security over assets and auditing inventories. * Understanding of all pertinent leases, contracts, agreements, covenants, and restrictions. * Knowledge of City, County, State sales tax laws and laws dealing with innkeepers, liquor, and labor. Budget Preparation * Schedule and coordinate the preparation and presentation of the annual operating budget. * Coordinate all aspects of the capital expenditures budget according to SOP. Capital Expenditure Control * Control the Capital Expenditure program and complete ROI Analysis. Financial Objectives * Complete entries required for preparation of the financial statements. Review statements for inaccurate data and make corrections within the following period. * Inform the General Manager and Benchmark Corporate management of current and potential financial problems. * Keep management informed of sales and profit attainment throughout the period. * Coordinate the property's labor management system. Accounts Receivable * Maintain appropriate standards for 60-90 day accounts. Conform to standards regarding the average collection period. * Documenting the local credit policy and auditing property compliances. * Approve all major accounts for credit as defined by local policy. * Conduct credit and write-off meetings as requested. * Submit accurate and timely critiques and credit loss reports as required. * Review all major banquet functions and group accounts for proper credit extensions prior to arrival. * Maintain standard regarding level of bad debt expenses as related to credit sales. * Aggressively fulfill the accounts receivable management responsibilities to maximize receivable realizations. Responses to Corporate Staff * Complete financial required reports and requests from Corporate offices. Establish other reports or documents, outside of SOP's as needed. * Reconcile account balances on a current basis. * Establish balances in accruals, pre-paid, and other accounts using proper accrual methods and expense realization logic. * Calculate various turn ratios and days available for major asset categories and compare to standards (linen, gift shop, food, beverages, guest supplies, and uniforms). * Work with Department Managers to control inventory balances according to established realistic pars. * Comply with company procedures on deferring payments.  

Let your Culinary career take off with us!   Enjoy this challenging opportunity as a cook serving a high-volume a la carte service in a fine dining restaurant.   POSITION SUMMARY:  The  Line Cook is responsible for cost effective preparation of quality food in safe and efficient compliance with proper food preparation and handling, policies and procedures, brand standards, and federal, state and local regulations.       Primary Responsibility Quality food preparation, production, and service for restaurants and related conference/banquet facilities.  Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team.   Essential Job Functions - Provide superior service to our guests (internal and external) at all times. - Prepare and produce all necessary food for operation as determined by culinary management. - Insure his/her station is adequate stocked and prep all items for service - Maintain the highest of quality in all aspects, from freshness of product to product presentation. - Insure cleanliness of the kitchen and to designated station. - Ensure that all dishes are prepared in a timely manner. - Perform portion control and minimize waste to keep cost within forecasted range. - Prepare a wide variety of complex dishes to spec while following recipe and plating cards. - Comply with applicable sanitary, health, safety, and personal hygiene standards. - The proper use operation and maintenance of all kitchen equipment. - The proper use of all production lists and control systems/activities. - Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate activities/services, exchange information, resolve issues. - Adhere to all standards and policies established by hotel management team. - Execute & adhere to all brand standards as outlined in Hilton’s Clean Stay Program. - Perform all other tasks as directed by the Executive Chef and Executive Sous Chef within the scope of food service duties.        

Let your Engineering career take off with us!   We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of Hilton and Pyramid Global Hospitality .     The Maintenance Technician will respond to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.   Essential Duties & Responsibilities: - Troubleshoot and perform basic repair on basic equipment (e.g., small pump and motor replacement), plumbing (e.g., mixing valve trouble shooting and sink repair or replacement unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. - Program TV's and perform general housekeeping and engineering-related duties. - Must handle surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. - Use the Lockout/Tag out system in required SOP before performing any related maintenance work. - Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. - Repair or replace PVC copper pipe (including soldering) as needed. - Display the ability to train and mentor other technicians. - Display the ability to contact and direct contractors in the absence of Chief Engineer. - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. - Welcome and acknowledge all guests according to company standards anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Perform other reasonable job duties as requested. - Adhere to quality expectations and standards. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Other duries as assigned.   Here are some perks you can enjoy when joining our team: - Competitive wages - Paid time off and 7 paid holidays - Healthcare: Medical/Dental/Vision - Employer paid life insurance (1x annual salary) - 401 (k) with portion company match* - Short Term Disability - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.       

Let your Hospitality career take off with us!   We have just increased our hourly rate to provide YOU a higher base rate of pay.   Our vision is to fill the earth with the light and warmth of hospitality. If you believe in this vision please apply so that we can get you scheduled for an interview.   Job Description: This positions will require that you greet and register guest, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality.   - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities.   SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - Keep housekeeping and other departments informed of any special requests, late check-outs and special needs areas. - Other duties as assigned, of which the associate is capable of performing.     Here are some perks you can enjoy when joining our team: - Competitive wages - Quarterly Bonus - Global Hotel Discounts at Hilton hotels and resorts.                        

We currently have an opening for an Area Director of Sales overseeing the sales function for the 18 hotels in our Michigan portfolio. This position would have a direct selling responsibility for 2 hotels in the Detroit, MI area: The Holiday Inn & Suites Detroit Northwest - Livonia and the Hampton Inn - Livonia.    Please take note that this position is required to be on-site, based in Livonia, MI. There would not be consideration for remote options at this time.    The ideal candidate will lead and manage the Sales teams ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue.   The Area Director of Sales will be a strategic commercial leader who can clearly identify emerging trends and develop strategies aimed at business sectors including sports and entertainment, Technology and Biotech.    Responsibilities - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership    

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. As an Embassy Suites employee you are eligible for competitive perks and benefits, including Hilton travel discount!  Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Team member travel discounts with all Hilton hotel brands, 401K available after 3 months with an employer match, free associate assistance program, free employer provided uniforms, and an employee meal while working SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

What you will have an opportunity to do:   Laundry Attendants play an integral role in ensuring that each of our customers have an exceptional stay at our resort. Laundry Attendants are responsible for tending to the efficient cleaning, drying and folding of towels, linens, spa robes and other items that keep our rooms, pools, restaurants and spa properly stocked for the staff and guests to utilize.    Your Role:   - Proper utilization of equipment, supplies and guest amenities, including opening of department procedures and end of day closing procedures to ensure department is secure and safe. - Sort linens, towels and other items on a daily basis.  - Responsible care of equipment and machines. - Load / unload washers and dryers, folders, ironer in proper manner, including the cleaning of lint traps. - Report any problems or malfunctions of Laundry equipment to supervisor. - Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. - Strict follow through on lost and found procedures.  Absolute respect for guests’ property should always be exercised. - Constant awareness of safety hazards (i.e. bloodborne pathogens, chemical awareness, improperly working machine) and report to Supervisor or the Housekeeping Office. Follow all training procedures set forth in the “Bloodborne Pathogens Program”. - Practice safety standards and maintain a clean work area at all times. - Remain alert, courteous and helpful to co-workers at all times. - Assist other departments as needed.   Your Environment:  Well lit, indoor setting.  Noise levels vary from quiet to loud machinery level due to nature of laundry operations.  Temperature controlled; however area tends to be very warm and gets humid due to the nature of laundry operations.  Standing and walking on hard surface flooring.  Comfortable shoes a must!  

What you will have an opportunity to do:   Room Attendants play an integral role in ensuring that each of our customers have an exceptional stay in our guest rooms. Room Attendants are responsible for positive guest interactions while tending to guests and their rooms/belongings in a friendly and efficient manner. They must also be knowledgeable on providing exceptional over-night services and proper room cleaning for arrivals for our guests. At all times, Room Attendants are expected to be attentive to our Guests' needs, making them feel welcomed.   The right person will show organizational skills, cleaning standards, customer service, and should thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will also have a friendly, outgoing disposition and previous experience working as a Room Attendant in a bustling, fast-paced setting.   Your Role:   - Complete and ensure the thorough cleanliness of rooms, balconies and room furnishings. - Thorough cleanliness and sanitation of guest bathrooms. - Daily changing of soiled linens on beds and remaking beds following the property standards. - Inspect room linens before placing in rooms and return below standard pieces to Housekeeping. - Keep work cart and chemical caddies orderly and properly stocked at all times. - Proper utilization of equipment supplies and guest amenities. - Strict follow through on lost and found procedures.  No articles should ever be removed from occupied rooms. Absolute respect for guests’ property should always be exercised. - Responsible care of equipment and machines. - Constant awareness of safety hazards (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the “Bloodborne Pathogens Program”. - Practice safety standards at all times. - Remain alert, courteous and helpful to guests and co-workers at all times. - Assist other departments as needed.   Your Environment:  Well lit, temperature controlled, resort areas settings.  Mostly indoors, some outside building work as well. Standing and walking on hard surface flooring, sidewalks and paved surfaces, carpeting and grass.  Comfortable shoes a must!

As a Server at SweetFire Kitchen, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting guests, taking orders, serve food and beverages, and checking on guest satisfaction. You will use the freedom to go beyond to turn guest interactions into moments of magic.   As a Server at SweetFire Kitchen, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.

Located in the heart of Washington's wine country, Barking Frog is a highly acclaimed Woodinville restaurant with innovative seasonal menus and an award-winning cellar of Northwest and global wines. Our warm, cozy dining area embodies the same relaxed style as Willows Lodge, making Barking Frog one of the most widely desired restaurants in Woodinville and the wider Seattle area.   SUMMARY Maintains kitchen work areas and restaurant equipment and utensils in clean and orderly condition by performing the following duties   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:   Checks the chemicals to the established par levels to serve the day, includes supplies on hand and notifies supervisor of any chemical needs.   Lines trash cans with liners.   Ensures floor mats are in the correct location and clean of grease, trash and are not ripped.   Ensures floors are swept and mopped when needed. Runs floor mats through dish machine as needed.   Checks the equipment for the following: Dish machine functions properly and is free of trash inside and out. Ensures sprayer and disposal are in good working condition, counters and drains are clean, trash is emptied, lined and on track, and all equipment is stocked. Ensures that the dish machine dispensing regulators are full and properly working. Checks all filters and clears if necessary at the start of the shift. Ensures the soap and sanitizer chambers are full, and all gauges work. Scrapes all excess food debris and film from all china and silver.   Keeps dish table area clean.   Empties trash frequently.   Places all silver into the soaking tub.   Sorts and stacks: Once wares have air dried, stacks by type in appropriate area. Washes pots, pans, and trays.   Sweeps and mops kitchen floors.   Washes worktables, walls, refrigerators, and meat blocks.   Separates and removes trash and garbage and places it in designated containers.   Steam cleans or hoses out garbage cans.   Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth. Transfers supplies and equipment between storage and work areas.   Maintains the cleanliness of the employee cafeteria, including, but not limited to, machinery, refrigeration, hot cart, floors and furniture.   Stocks the cafeteria for the employee meal and removes dirty dishes.   COMPENSATION & BENEFITS - Hiring wage range: $21.00 - $22.50Hour + Tips - Eligible for medical insurance, dental insurance, vision insurance, and life insurance under our existing group plans - Eligible for 401(k) retirement plan with employer match following 1 year of service under our existing plan - 11 days of PTO accrued in the first year based on an employee working 40 hours each week

Starting Hourly Rates:   Cook I (Senior) - $20.00 Cook II (Mid) - $18.00 Cook III (Entry) - $17.00   Job Description   Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.     ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation and Jimmy B's Beach Bar.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

- Clean, transport and store all pots and pans used in the food and beverage operations and maintain the pots and pans room in a clean and orderly manner. - Assist culinary staff during any special request or priorities as requested by the Executive Banquet Chef or the Assistant Banquet Chef. - Clean and sanitize all china, glassware, silverware, flatware, pots and pans in hotel                                              Ensure restaurant and banquet kitchens have the requisite amounts of the above to properly open their shifts and that there are sufficient Queen Mary’s and racks in which to place dirty dishes, silver, pots, and pans. -  Responsible for the proper sanitation and cleanliness of all kitchens and food preparation areas, including ovens, grills, stoves, hoods, fryers, preparation slicers, steam kettles, tables and floors.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

  We currently have an opening for a Director of Sales at the Wayfinder Waikiki. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a “Yes I Can" attitude.   Responsibilities - Stays abreast of industry trends that the hotel can capitalize on. - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions. - 30% travel required

A hotel room attendant, often referred to as a housekeeper or room cleaner, plays a crucial role in maintaining the cleanliness and overall quality of hotel rooms. Their primary responsibility is to ensure that guest rooms are clean, comfortable, and well-maintained. Here is a typical job description for a hotel room attendant: **Job Title:** Hotel Room Attendant **Job Summary:**A hotel room attendant is responsible for cleaning and preparing guest rooms to ensure a comfortable and welcoming environment for hotel guests. They play a vital role in maintaining the hotel's cleanliness and guest satisfaction. **Key Responsibilities:** 1. **Room Cleaning:**    - Clean and tidy guest rooms in accordance with hotel standards.   - Make beds, change linens, and ensure all surfaces are dusted and sanitized.   - Vacuum and mop floors as needed. 2. **Bathroom Maintenance:**   - Clean and sanitize bathrooms, including toilets, sinks, showers, and tubs.   - Replace toiletries and towels as necessary. 3. **Restocking:**   - Ensure all in-room amenities are fully stocked, including soap, shampoo, coffee, and other supplies. 4. **Waste Removal:**   - Empty trash cans and replace liners.   - Dispose of waste in accordance with hotel policies. 5. **Inspection:**   - Inspect the room for any maintenance issues or damages, reporting them to the maintenance department. 6. **Lost and Found:**   - Report any lost items found in guest rooms to the hotel's lost and found department. 7. **Room Setup:**   - Set up extra beds or cribs in guest rooms as required.   - Ensure that furniture is properly arranged. 8. **Customer Service:**   - Greet guests in a friendly and courteous manner when encountered.   - Respond to guest requests and concerns promptly and professionally. 9. **Safety and Security:**   - Follow hotel safety and security procedures, including handling of guest keys and securing guest belongings.   - Report any suspicious activities or safety hazards to the appropriate authorities. 10. **Team Collaboration:**    - Collaborate with the housekeeping team and other hotel staff to ensure a smooth and efficient operation.      Sign On Bonus - $ 300- Sign On Bonus