The Door Ambassador is responsible for giving personal assistance to guests and visitors and is the first step in the overall check-in process. The Door Ambassador greets every new guest and assists with luggage and offers parking needs, and also help in access to transportation, hailing cabs, etc.
ESSENTIAL FUNCTIONS:
As a front-line representative of the Hotel, the Door Ambassador contributes to the creation of a positive impression of the hotel by exhibiting excellent drive service to all guests and performs duties in a professional and courteous manner.
The Door Ambassador will:
- Contribute to teamwork and harmonious working relationships with co-workers within the hotel to help ensure the highest quality of customer service.
- Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity, emergencies and from driving in the local community.
- Ensure that vehicle and guest movement is flowing in safe and efficient manner at all times including drive is running smoothly and the valet ramp is being used to maximize the benefit for all guests of the hotel.
- Provide excellent service to all customers, striving to exceed their expectation, to ensure continuous improvement of the Hotel’s customer focused environment. Exemplify excellent customer service toward guests, visitors and coworkers. Show courtesy, compassion, and respect. Communicate with all guests in a positive and professional manner. Contribute to teamwork and harmonious working relationships.
- Be responsible for overall cleanliness of the front drive, and cleaning any areas that need attention.
- Respond to work station on time, with essential equipment to perform duties.
- Provide courteous, expedient and quality valet services, while observing safety regulations.
- Assist customers with luggage and information as needed.
- Greet incoming guests in a polite and professional manner, assisting by opening vehicle doors.
- Ensure that all transactions (tickets) are turned in daily.
- Report unauthorized vehicles, accidents or anything unusual to proper management.
- Be responsible for knowing, understanding and explaining all parking policies and procedures.
- Demonstrate knowledge of parking policies by accurately answering customers’ questions.
- Abide by the company policies and procedures.
- Demonstrate knowledge of the company’s customer service standards and their relationship to each job functions within the parking operations.
- Responsible for contributing to the overall facility appearance.
- Provide and maintain a safe environment for guests, visitors and employees by reporting any hazards or unsafe conditions.
- Immediately report observed housekeeping or maintenance issues.
- Report any extraordinary/unusual activities to management.
Regular attendance in conformance with the standards, which may be established by Pyramid Hotels from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotels rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel:
- Clean and polish carts and other equipment used in the department.
- Answer the Valet phone and provide information as needed.
- Maintain an alert and attentive demeanor.
- Other duties as assigned by the manager or supervisor.
The Vice President, Sales & Marketing will drive business strategies that deliver market-leading performance for Hawks Cay Resort, part of Pyramid’s Luxury & Lifestyle division.
The core functions of this role are to lead the development of commercial strategies that influence cross-functional teams (Sales, Revenue, Marketing) to drive the execution of strategies to achieve commercial performance objectives across all business segments to achieve revenue and market share performance against established goals.
This person will develop and lead the resort’s commercial and business objectives, ensuring sales, marketing, revenue, and catering teams have the right strategies and tools to achieve performance targets.
Through their leadership, this person will ensure clear expectations are established and communicated relative to performance targets, opportunity gaps, and strategic plan progress.
Develops annual performance targets for the resort.
Build short, medium & long-term plans to deliver sustained revenue penetration and market share performance.
Engage and partner with Regional Vice President of Sales & Marketing to provide a single point of commercial performance accountability to drive commercial strategies for the resort.
Maintains a deep understanding of current industry trends and potential risks, actively crafting strategies to react to market conditions, and develops strategies to shift market share.
Positively interacts with property ownership to ensure alignment with goals and objectives
Your Role:
- Drive the strategic focus on creation and distribution of exceptional marketing campaigns
- Drive the online advertising strategy utilizing strategic partners to achieve growth in website traffic, bookings and conversion
- Drives digital channel direction through data analysis to deliver ROI
- Drives the creation of on-property promotions and programming while working with applicable departments to implement
- Drives social media strategy to generate online following, including identifying power bloggers, creation and maintenance of a blog editorial calendar, and growth of all Facebook, Instagram and future social media accounts
- Drives the development, design, implementation, and maintenance of content for all content management systems (CMS): website, mobile app, in-room TV, public space display monitors, digital signage and related content.
- Work closely with the Public Relations team to coordinate PR related to special events
- Develop and drive the marketing plan
- Stays abreast of industry trends that the hotel can capitalize on
- Execute sales activities to achieve budgeted goals
- Develop and implement all sales and marketing strategies associated with the Consortia, Wholesale, Leisure and Business Travel Market.
- Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market
- Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis
- Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories.
- Assist in the annual budgeting plan
- Negotiate with clients and achieves maximum revenue/profit potential while satisfying clients' needs
- Enhance the hotel's community's image by actively participating in associations, events, clubs and boards
- Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions
*Part Time and Full Time hours available!*
As a Hair Stylist at Loma de Vida, you will have the opportunity to provide hair services including but not limited to haircuts, blow drying, styling, hair treatments, updos, hair extensions, color applications, highlights, corrective color, relaxers, and perms. You will also provide outstanding service by suggesting products and services to meet the individual needs of each guest. As a Hair Stylist at Loma de Vida, you will exemplify La Cantera Resort and Spa culture while working to provide exceptional service to both internal and external guests at all times.
The Fitness Instructor is responsible for conducting multiple fitness classes and assisting the guests in the Health and Fitness Club when not instructing. Must be able to work a flexible schedule, days and evenings, including weekends.
The Fitness Instructor shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as the Employer of Choice!
SUMMARY
The Housekeeping Supervisor works to assist the Housekeeping Manager by supervising and inspecting the work performed by housekeeping & laundry personnel that keep Red Mountain guest rooms, villas and multiple public areas to a sanitary and guest ready standard by performing duties personally or through delegation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for achieving cleanliness of the resort consistent with standard operating procedures and guest expectations.
- Will open the department in the morning on Housekeeping Manager’s days off to prepare daily paperwork, and assign work to room attendants.
- Works with the housekeeping team to prioritize workload ensuring that guest rooms are ready for occupancy by check in time, and that public areas are ready as needed. Is expected to clean areas as needed.
- Reviews work of housekeeping team throughout the shift leading by example to coach team members to perform room and public area cleaning to time and quality standards, using the correct tools, chemicals and methods.
- Reports maintenance needs in rooms. May recommend that rooms not be sold due to condition.
- Inspects VIP and Owner room arrivals. Inspects each arrival room, and stay over rooms as directed by Manager.
- Ensures the accuracy of housekeeping status in property management system SMS. To do so, this individual must be proficient in Springer Miller Housekeeping component, including the ability to run and review reports, assignment of work tasks, monitoring of cleaning progress throughout the day to ensure quality and timeliness of assigned tasks and rooms, update room status, post all housekeeping transactions, and complete end of day status update and post in SMS. Send end of day status report to Guest Services.
- Ensures that the resort has additional clean rooms available to sell each night.
- In the absence of the Housekeeping Manager, assign duties and shifts to staff and observe performances to ensure adherence to policies and established operating procedures.
- Will work with Housekeeping Manager to review linen quality and have an understanding of laundry machine operation and daily laundry work processes.
- Reviews storerooms while inspecting to make sure we have adequate supplies at all times and that they are organized and stocked in a safe manner. Reports supply needs to Housekeeping Manager.
- Works with Housekeeping Manager to conduct linen inventories.
- Communicates frequently with Guest Services and IVY requests in Manager’s absence.
- Responsible for investigating complaints regarding housekeeping service or equipment and taking corrective action whenever needed on a timely basis.
- Assist Housekeeping Manager with preparation of work schedules.
- Assists Housekeeping Manager in conducting orientation training of new employees to explain housekeeping work procedures, repair needs, and to demonstrate use and maintenance of equipment.
- Complies with Red Mountain Resort safety guidelines and OSHA standards to safe use of equipment and chemicals.
- Attends meetings as needed to discuss company policies, guest complaints, provide recommendations regarding improvement of service and efficient operations.
- Participates in continuing education opportunities for personal growth, training and development.
- Demonstrate proficiency in Red Mountain Gold Star Standards.
SKILLS AND QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- One year certificate from college or technical school; six months to one year related experience and/or training; or equivalent combination of education and experience.
- Ability to make decisions and evaluate company wide policies.
- Ability to effectively and tactfully respond to questions from guests, staff and general public.
- Ability to calculate figures and amounts such as discounts, commissions and percentages, by applying concepts of basic math.
- Knowledge of and experience working with various computer software programs (Word, Excel, Outlook, Springer Miller.)
- Ability to communicate effectively, both in written and oral form.
- Bilingual in English and Spanish not required but preferred.
- Ability to work with and maintain confidential information.
- Ability to interpret, mediate and resolve staff and guest issues.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
CERTIFICATES, LICENSES, REGISTRATIONS
- Valid driver license required.
- CPR/AED certification required within 60 days from date of hire.
- Criminal and driving background check
PHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel and reach with hands and arms. The employee must be able to climb or balance, stoop, kneel, crouch, or crawl and smell. Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee must be flexible in working evenings, weekends and holidays.
While performing the duties of this job, the employee is exposed to wet and/or humid conditions; outdoor weather conditions; working near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock.
This job description is not intended to be all inclusive. Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of Red Mountain Resort, including those set out in the Team Member Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. Job description and duties are subject to change, modification and addition as deemed necessary by Red Mountain Resort. Red Mountain Resort is an At-will and Equal Employment Opportunity Employer.
Elevate Your Career by joining the DoubleTree Denver Family!
At the DoubleTree Hotel by Hilton Denver we consistently rise above the competition. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
We offer all of our employees the following benefits:
- Highly competitive wages
- Free Parking
- Hotel room discounts and travel benefits with the Hilton family of brands as well as Pyramid and Benchmark hotels
- 401K Plan with Employer Match
Additionally, we offer our full-time employees the following benefits:
- Paid Time Off (PTO)
- Unlimited Paid Time Off (PTO) rollover
- Paid Time Off (PTO) cash out options
- Comprehensive employee benefit/insurance programs
- Company paid life and AD&D insurance
- Tuition reimbursement
- Paid Time Off with unlimited PTO rollover and PTO cash out options
- 7 Paid Holidays
- Free Ecopass/RTD Pass
If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver with Pyramid Hotel Group can mean for you!
The DoubleTree by Hilton Denver is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA
We are looking for a highly motivated Banquet Captain to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. Assisting the Banquet Manager this individual will lead the performance of all hourly banquet food and beverage servers and houseman and is the personal representative of the property to banquet guests. They will coordinate all aspects of the room set-up and food and beverage service enhance guest satisfaction and maximize revenues.
If you have experience with leading high volume catering and banquet events, making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked
- Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen
- Cleans and sanitizes tables and/or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information Offers warm and sincere welcome/farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality, and additional service
- Addresses any guest issue promptly and with high concern
- Aids other events and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including:
- Recruiting: The HRD oversees the recruitment process, which involves sourcing, interviewing, and hiring qualified candidates to fill vacant positions within the organization.
- Training: The HRD is responsible for planning, implementing, and monitoring training programs that help employees develop their skills and capabilities to their maximum potential.
- Employee Relations Matters: Handling various aspects of employee relations, such as conflict resolution, disciplinary actions, and addressing employee grievances or concerns.
- Wage & Benefit Administration: Managing compensation and benefits programs to ensure competitive and fair compensation packages for employees.
- Worker's Compensation Management: Overseeing and managing worker's compensation benefits, ensuring that employees receive proper support in case of workplace injuries.
- Compliance with Statutory Requirements: Ensuring that the organization's HR practices and policies comply with state and federal employment laws and regulations.
- Budgeting: Developing and managing the budget for the Human Resources Department, including forecasting and allocating resources for various HR activities.
- Employee Reward & Recognition Program: Developing and administering programs that recognize and reward employee achievements and contributions.
- Payroll Functions: Overseeing payroll processes to ensure accurate and timely payment of employee salaries and wages.
- Policy and Program Development: Creating and implementing HR policies, procedures, and programs that align with the organization's goals and values.
- Executive Committee Participation: Serving as a member of the Executive Committee, contributing HR insights and strategies to the overall business decision-making process.
- Personnel Records Management: Maintaining confidential personnel records and HR files for all employees.
- Safety Programs: Taking responsibility for safety programs to ensure a safe working environment for all employees.
- Leadership and Visibility: Being highly visible and accessible to employees throughout the organization, providing guidance and support.
- Continuous Improvement: Regularly reviewing and updating HR practices to ensure they remain effective and compliant with evolving laws and regulations.
The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel.
Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and new restaurant, Ridge + River. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging.
F&B Intern: Will work as a Breakfast Server, Bqt attendant/server, and evening restaurant/bar food runner, busser, host, etc.
-Earns between $10.63/hr-$13.65/hr depending on position
-Shared housing included in the rate of pay.
-Benefits available: Retirement Benefits with a company match program, Colorado sick time/leave, Holiday pay, Discount Room Nights at Benchmark properties and Parking. Job duties include but not limited to:
F&B Interns will work in different food and beverage roles. Restaurant server will engage in casual conversation and create the restaurant experience by their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment. Servers refresh buffet as needed. You need to be flexible and willing to work in our breakfast area, casual dining room or in a banquet setting. You would also work in Banquets and in our evening restaurant and bar which include roles of host/ess, food runner, busser, server, etc.
At Manor Vail Lodge, we believe our guests select the property because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Associates work in an environment that demands exceptional performance yet reaps great rewards. Manor Vail Lodge has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Interns have a supervisor available as a resource and guide.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens
- Keep laundry area/ common areas of the property clean and organized
- Daily cleaning of housekeeping and maintenance staff restrooms
- To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures
- Assist houseman and housekeepers as necessary
- Help maintain a safe work environment
- Always respond in a friendly, helpful manner to other team members.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.
This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.
This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as an Inspector. The Inspector spends most of the shift inspecting guest rooms to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The Inspector also motivates and inspires employees so they can achieve desired results.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Coordinates the day’s workflow and distribution of duties
- Inspect guest rooms following highest quality standards.
- Hold department employees accountable for the highest quality standards.
- Supervise and train staff to ensure that standards of cleanliness are maintained.
- Assists with performing inventory of linen and supplies.
- Assists in completion of performance evaluations.
- Uses judgment and experience to distribute work, assign rooms and duties to staff
- Coordinate activities with Housekeeping team
- Reports maintenance needs accordingly
- Ensures employees are using/handling cleaning chemicals safely.
- Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management
At Pyramid Global, we prioritize our "People First" value, which forms the bedrock of our identity. We are a dynamic and dedicated team that values diversity, talent, and passion. Collaborating with mutual respect and unwavering commitment, we empower each member to create a positive impact. Our mission extends beyond monetary compensation; we strive to enrich the lives of our associates through exceptional experiences, comprehensive benefits, and avenues for personal and professional growth.
Responsibilities: As a Housekeeping Room Attendant Inspector/Trainer, you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment. Your key responsibilities will include:
- Overseeing the daily operations of the housekeeping department, with a primary focus on training and supervising a team of Room Attendants.
- Conducting thorough inspections of guest rooms and public areas to ensure they meet Marriott's cleanliness and presentation standards.
- Providing comprehensive on-the-job training to Room Attendants, equipping them with the necessary skills to excel in their roles.
- Monitoring and guiding Room Attendants in proper cleaning techniques, time management, and attention to detail.
- Identifying training needs and opportunities for continuous improvement within the housekeeping team.
- Collaborating with the Housekeeping Manager to develop and implement effective training programs that enhance efficiency, guest satisfaction, and employee engagement.
- Assisting in the inventory management of cleaning supplies and linens.
- Responding promptly and professionally to guest requests and concerns, ensuring their needs are met.
- Ensuring the implementation of safety and security guidelines, promptly reporting any maintenance or repair needs.
- Upholding Marriott's brand and service standards in all work activities.
Additional Responsibilities: As a key trainer and inspector, your role will also encompass the following:
- Implementing and overseeing the Housekeeping training program, ensuring consistent adherence to standards.
- Providing ongoing coaching and guidance to Housekeeping Room Attendants to ensure service quality consistency.
- Executing the new hire onboarding checklist for each Room Attendant and promptly submitting it to HR.
- Conducting room inspections and cleaning tasks when not training associates.
- Complying with all health and safety regulations to ensure a safe work environment.
- Participating in Housekeeping performance reviews and contributing to Housekeeping Room Attendant's personal development plans.
- Monitoring and controlling training costs while reporting to the Executive Housekeeper/Director of Housekeeping.
- Demonstrating a passion for cleanliness and service excellence.
- Exhibiting professional communication skills and a proactive, self-managing attitude.
- Adapting and performing well under stressful conditions.
- Utilizing the property management system (PMS) for daily operations.
Benefits: By joining the Marriott Colorado Springs Hotel team, you'll enjoy a range of valuable benefits, including:
- Exclusive discounts on room rates and experiences at our award-winning hotels.
- Comprehensive financial and retirement solutions.
- Performance-based incentives and bonuses.
- Generous paid time off.
- Exciting perks and discounts.
- Professional guidance and support.
- Competitive health insurance plans.
- Skill-enhancing job training.
- Educational opportunities for career growth.
- A strong emphasis on work-life balance.
Spruce Point Inn is like no other resort—spirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.
The Restaurant Host position is seasonal. Must be flexible to work weekends. Responsible for seating guests, assisting servers with guest orders, serving guest order, light bussing of tables, and general cleanup of work area.
Spruce Point Inn is like no other resort—spirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.
The Line Cook is a seasonal position. We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Come be a part of something bigger!
We're looking for an individual with a great “Yes I Can" caring attitude to join our restaurant team as a full-time Server. This individual must ensure guest satisfaction in the dining room area and throughout the hotel by serving the guests and maintaining cleanliness at all times in accordance to company policies.
Spruce Point Inn is like no other resort—spirited and soulful; picturesque and rich with heritage; perfectly poised between woods and sea. As a Conde Nast Top Resort, our historic Inn has attracted travelers from all over the world for more than a century offering an iconic coastal Maine experience.
Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property that features all the amenities of a full-service hotel, including two outdoor heated swimming pools, four hot tubs, spa, fitness center, The Fitz Bar and new restaurant, Ridge + River. Located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater, Manor Vail Lodge is the complete package for Vail lodging.
The Dishwasher will clean the pots, pans, dishes, glassware, for the kitchen staff and cleans the kitchen area.
-Benefits available: Retirement Benefits with a company match program, Colorado sick time and public emergency leave, Discount Room Nights at Benchmark properties, Parking, and holiday pay.
-earns between $20-$22/hr
-Available mid November-mid April; late May-early September
We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality.
The Laundry Attendant will:
- Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
- Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
- Empty the laundry chute and prepare loads for washer.
- Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations.
- Run folding equipment to fold mats, blankets, towels, bedspreads, etc.
- Separate out laundry requiring mending or special stain removal.
- Clean empty hampers.
- Set the proper drying and cooling times for different types of linen.
- Clean up machines and surrounding areas.
- Stock linen room with cleaned product.
Other responsibilities include (but are not limited to):
Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS:
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Assist other positions in department as needed or as directed by immediate supervisor.