Pyramid Global Hospitality

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Search Results Page 41 of 46

Hotel/Resort Name Hyatt House Dallas / Frisco
Posted Date 1 month ago(4/27/2023 3:50 PM)
We are looking for a highly motivated individuals to join our Guest Services team as a Breakfast Attendant/cook. The ideal candidate uses their engaging personality to create a memorable impression for our guests as they enjoy our complimentary breakfast and omelet station. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Preparation and presentation of complimentary breakfast daily. - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. Attendant will welcome each guest. - Maintain food safety and cleanliness standards and documents. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".
Location
US-TX-Frisco
Location : Brand
Hyatt - Hyatt House
Location : Property Name Linked
Hyatt House Dallas / Frisco
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name Hyatt House Dallas / Frisco
Posted Date 5 months ago(1/4/2023 6:21 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor
Location
US-TX-Frisco
Location : Brand
Hyatt - Hyatt House
Location : Property Name Linked
Hyatt House Dallas / Frisco
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Lytle Park Hotel
Posted Date 5 months ago(1/3/2023 9:15 AM)
The Lytle Park Hotel provides you with a choice of Free Parking or Free Monthly Bus Pass!   We are seeking a passionate hospitality professional, strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Coffee Bar Attendant. This Expert welcomes guests to the dining room and provides fast and courteous service to ensure an enjoyable dining experience and repeat business.   The primary responsibilities for the Coffee Bar Attendant position will include but are not limited to:   - Opens coffee bar ensuring area is clean and organized. Checks stock, notes any items out of supply, and sets up coffee bar. At the end of the shift ensures all items are properly labeled and secured. - Mixes and serves coffee beverages, and food items per specifications. Collects money for all items served. - Records all sales using appropriate POS, and follows all cash handling procedures. Maintains cash bank, guest checks, and processes guest payment according to established procedures. Closes checks, balances and completes closing paperwork at end of shift. - Continuously checks on the needs of guests, bussing area, and taking beverage orders. Responds in a proactive manner to any guest concerns to ensure satisfaction. - Is knowledgeable of all types of coffee beverages (mixing ingredients) and menu items sold. - Practices “clean as you go” method, and sanitation standards. Always cleans empty glasses and dishes from the tables immediately. - Reports all tips received on a daily basis and records them on a tip declaration sheet. Please note that you may not solicit tips from guests using a “tip jar”. - Completes side work duties, including, cleaning tables, stocking coffee bar ensuring par levels are being maintained, brings china and glassware to dish station, and assists in maintaining cleanliness of the coffee bar and great room areas. - Maintains organized storage closet and places deliveries away in an organized and efficient manner. - Performs all other duties deemed necessary by management.
Location
US-OH-Cincinnati
Location : Brand
Marriott - Autograph Collection
Location : Property Name Linked
The Lytle Park Hotel
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hilton Raleigh North Hills
Posted Date 6 months ago(12/23/2022 1:18 PM)
VAN DRIVER/BELLMAN - AM SHIFT - FULL TIME   Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Columbus. Must be able to work flexible hours.     Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated.   Essential Functions: - Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities. - Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc. - Delivers guest laundry/dry cleaning, as well as requested supplies and amenities. - Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized. - Assists with AYS as needed, answering the phones using proper etiquette. - Notifies supervisor of any potential guest challenges or concerns. - Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per WHG standards. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.   As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality!   We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels and WHG family of hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms, and an employee meal program!   Full time associates are also eligible for the following benefits: One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry- offering medical, dental and vision insurance, earn paid time off on your first paycheck and start utilizing it after only 90 days of employment, 7 Paid Holidays a year, 3 Paid Sick Days after 1 year, No limit to the amount of paid time off hours you can rollover each year, a December PTO cashout option, & employer paid life insurance, employer paid AD&D insurance!
Location
US-NC-Raleigh
Location : Brand
Hilton
Location : Property Name Linked
Hilton Raleigh North Hills
Department
Guest Services
Position Type
Regular Full Time
Hotel/Resort Name Residence Inn Boston Harbor on Tudor Wharf
Posted Date 14 hours ago(6/9/2023 11:45 AM)
Duties include expediting requests from guest for valet parking services. Parks and retrieves cars for guests. Requires good driving record/history, valid Indiana driver's license, good communication and guest-services skills, and flexible work schedule. Previous experience a plus!
Location
US-MA-Boston
Location : Brand
Marriott - Residence Inn
Location : Property Name Linked
Residence Inn Boston Harbor on Tudor Wharf
Department
Guest Services
Position Type
Regular Part Time
Hotel/Resort Name AC Hotel Cincinnati Downtown at The Banks
Posted Date 4 months ago(2/14/2023 11:58 AM)
Greets and registers guests, provides prompt and courteous service to those staying at the AC Hotel at the Banks. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment.  - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Fosse systems is a plus but not required. 
Location
US-OH-Cincinnati
Location : Property Name Linked
AC Hotel Cincinnati Downtown at The Banks
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 months ago(4/10/2023 4:21 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay, 401k with a company match, competitive salary including bonus!   We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!  
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 2 months ago(4/11/2023 2:13 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay, 401k with a company match, competitive salary including bonus!   We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are looking for a highly motivated and analytical individual to join our team as Restaurant General Manager.  The GM is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operation. The GM will ensure the effective and efficient operation of all facets of the restaurant operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the PGH.   Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the restaurants capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor. - Develop workable systems for inventory, receiving and product utilization (product cost). - Develop standards of productivity for food & beverage personnel. - Responsible for implementing company-wide system - Create appealing, high quality, marketable cycle menus and special event menus. - Create a comfortable atmosphere to encourage committed and loyal employees. - Oversee hiring and training programs for food and beverage personnel. - Develop management skills in employees. - Oversee weekly payroll for department. - Assist in the other Food and Beverage outlets in whatever capacity needed.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Hanover Inn at Dartmouth College
Posted Date 6 months ago(12/20/2022 4:17 PM)
At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, full benefit plans, including paid time off & holiday pay, 401k with a company match, competitive salary including bonus!   We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Global Hospitality at the Hanover Inn Dartmouth can mean for you!   We are looking for a highly motivated and analytical individual with experience in creating and managing sales and events to join our team as Sales & Events Manager. The Sales Manager is a key position that will be responsible for selling revenue generating catered events to include, but not limited to weddings, social, meetings & conference events with all relevant profit driving components. In addition, the position will detail, service, and plan for the success of these events with collaboration of key departments to achieve maximum profitability and guest satisfaction.  The successful candidate will be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.   Your Role: - You will oversee the coordination and successful execution of all programs/services contracted through the catering department. - You will help to rectify any deficiencies for improvement with respective operational departments and work especially closely with the banquets department. - You will work closely with the Sales teams to build relationships with area businesses, associations and SMERF entities to develop the social business segment to support the revenue goals of the resort. - You will coordinate and communicate with outside vendors to maximize relationships, profitability, performance, and service standards. - You will have a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive. - You will maintain a working knowledge of the marketplace; actively and collaboratively assists in building the best practices necessary for the resort's success. - You will possess strong organizational skills and be detail-oriented in order to ensure cooperation and coordination with other departments/managers in the daily flow of our Resort's Operations.
Location
US-NH-Hanover
Location : Property Name Linked
Hanover Inn at Dartmouth College
Department
Sales
Position Type
Regular Full Time
Hotel/Resort Name Pyramid Global Hospitality Corporate Offices - The Woodlands
Posted Date 6 months ago(12/16/2022 4:30 PM)
SUMMARY The Sales Tax Analyst is responsible for ensuring all occupancy, sales, use, personal property and property tax requirements are meet while adhering to company’s policies and procedures.   ESSENTIAL DUTIES AND RESPONSIBILITIES Included, but not limited to, are the following: other duties may be assigned.   - Manages sales, local and property tax return filings for the assigned properties. - Ensures that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness. - Ensure that company is following all state and local tax law as it relates to sales and property tax filings. - Oversees all tax-related filings and related payments for the designated properties. - Collect, review for accuracy and store property backup for tax exemptions. - In charge of data entry, validation, and processing of various types of returns. - Track the status of all tax returns taking place for the assigned properties. - Be active on the customer service front and be quick and accurate with communication. - Liaison with outside consultants regarding property tax protest filings. - Oversee all sales and local tax audits.
Location
US-TX-The Woodlands
Location : Property Name Linked
Pyramid Global Hospitality Corporate Offices - The Woodlands
Company Name
Pyramid Global Hospitality
Department
Accounting
Position Type
Regular Full Time
Hotel/Resort Name Pyramid Global Hospitality Corporate Offices - Boston
Posted Date 6 months ago(12/16/2022 1:32 PM)
Summary   We are looking for a skilled Senior Helpdesk Manager who will help maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems with a strong focus on incoming helpdesk tickets from our internal staff.  End user support and teamwork are important aspects of the role, working with all levels of staff and varying computer knowledge.   Note that we have a couple of offices that this role could be based out of (Boston or Houston) - we are open to the right candidate being hybrid or even potentially full-time remote.    Essential Duties and Responsibilities - Must be knowledgeable in software, hardware and networks specifically for Windows environment - Must be critical thinker and problem-solver with great attention to detail. - Possess excellent communication and people skills are required. - Review Hotel IT structure, compare to Quarterly Audit, coordinate with security vendors to assist hotels in completing requirements - Collect Inventory and make recommendations on updates and enhancements - Review System monitoring resources and advise on remediation - Assist users with accessing various company resources and applications - Provide technical support or training for systems and networks - Resolve Help Desk tickets, escalate to others as appropriate - Install and configure software and hardware (computers, laptops, servers, switches, printers, network applications and related) - Monitor system and network performance - Perform troubleshooting, repairs and data restoration - Maintain licenses and upgrade schedules - Assist with Policy development, education and enforcement - Project Management
Location
US-MA-Boston
Location : Property Name Linked
Pyramid Global Hospitality Corporate Offices - Boston
Company Name
Pyramid Global Hospitality
Department
Information Technology
Position Type
Regular Full Time
Hotel/Resort Name La Quinta Resort & Club
Posted Date 6 months ago(12/15/2022 5:07 PM)
Starting wage rate: $15.50/hr   POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-CA-La Quinta
Location : Brand
Hilton
Location : Property Name Linked
La Quinta Resort & Club
Department
Banquets
Position Type
On Call
Hotel/Resort Name Homewood Suites by Hilton Charleston Mt Pleasant
Posted Date 6 months ago(12/12/2022 11:26 AM)
The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered.The Front Desk Supervisor will:Communicate effectively both verbally and in writing to provide clear direction to staff. Monitor lobby traffic and make staffing adjustments accordingly. Greet guests immediately with a friendly and sincere welcome. Promptly complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote the Pyramid Hotel Group marketing program. Make appropriate selection of rooms based on guest needs. Non-verbally confirm the room number and rate. Require standing and continual mobility throughout front office area. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler´┐Żs checks and other forms of payment. Convert foreign currency at current posted rates. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for hotel guests as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office Staff and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Other attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance
Location
US-SC-Mt Pleasant
Location : Brand
Hilton - Homewood Suites
Location : Property Name Linked
Homewood Suites by Hilton Charleston Mt Pleasant
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name Pittsburgh Marriott North
Posted Date 6 months ago(12/6/2022 4:51 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Manager's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings.
Location
US-PA-Cranberry Township
Location : Brand
Marriott
Location : Property Name Linked
Pittsburgh Marriott North
Department
Banquets
Position Type
On Call
Hotel/Resort Name DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Posted Date 6 months ago(12/5/2022 4:32 PM)
            At the DoubleTree Suites by Hilton Cincinnati/Blue Ash we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the DoubleTree by Hilton Cincinnati Blue Ash can mean for you!   
Location
US-OH-Sharonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Cambria Hotel Pittsburgh Downtown
Posted Date 6 months ago(12/23/2022 12:37 PM)
We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation
Location
US-PA-Pittsburgh
Location : Property Name Linked
Cambria Hotel Pittsburgh Downtown
Department
Outlets
Position Type
Regular Full Time
Hotel/Resort Name Hilton Philadelphia at Penn's Landing
Posted Date 6 months ago(12/8/2022 9:20 AM)
We are looking for a highly engaging, customer focused individual to join our Reservations team as a Reservations Agent. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Reservation teams play an integral role in ensuring that each of our guests has an exceptional experience while planning their visit. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit.  They must also be knowledgeable on providing accurate information to our guests on room packages, special promotions at the resort, and special events going on during their stay.  This role is the key to helping our guests discover their “Wanderlust” experience!   If you have experience in a hotel/resort reservations team, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - You will help guests discover and book their “Wanderlust” experience - You will answer calls and greet people from all over the world in a friendly and welcoming manner - Make guest reservations for all resort accommodations - Ensure accuracy of reservation, recognize guests’ needs and requests, and properly communicate requests to appropriate departments. - Promote an understanding of revenue optimization concepts, ideas, and practices to better maximize our Resort’s revenue capabilities. - Utilize training of reservations software system to successfully and independently complete reservations in a timely manner. - Generate and audit daily reservations reports as assigned to ensure reservation completion, accuracy, and preparedness. - Generates additional guest interest in all resort amenities and outlets to assist in achieving ancillary revenue goals and enhance guest vacation experience. - Responsible for striving to achieve monthly ADR, conversion, and revenue goals. - Maintains a strong familiarity the Resort and surrounding area. - Remain up-to-date on all resort and amenity offerings, promotions and campaigns, and changes in policies and procedures. - Must be able to effectively, patiently, and professionally handle all internal and external guest situations and resolve guest challenges to guest’s satisfaction. - Maintains strong relationships & communications with Accounting, Front Desk and Guest Services teams. - Interacts with resort staff in a polite and respectful manner. - Up-sell whenever possible through positioning the product, utilizing sales techniques & training and gathering personal information to anticipate and cater to guests’ needs and help them make an informed decision. - Other duties as assigned.
Location
US-PA-Philadelphia
Location : Brand
Hilton
Location : Property Name Linked
Hilton Philadelphia at Penn's Landing
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Posted Date 1 month ago(5/8/2023 11:35 AM)
We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients
Location
US-OH-Sharonville
Location : Brand
Hilton - DoubleTree
Location : Property Name Linked
DoubleTree Suites by Hilton Hotel Cincinnati - Blue Ash
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Fairfield Inn & Suites Boston Milford
Posted Date 2 months ago(4/10/2023 2:44 PM)
To maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel. The Engineer will: - Inspect guestrooms, public spaces and back of the house areas to repair, touch up or replace light bulbs, lamps, switches, outlets, faucets, toilets, hardware, filters, paint, furniture, wall covering, caulking, grouting or other miscellaneous repairs. This requires the individual to visually inspect and detect items needing repair and requires a considerable knowledge of a wide variety of maintenance trades. Basic electrical, plumbing, carpentry and mechanical experience is used frequently on the job. Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 200 lbs.  climb ladders up to 30 feet high and reach in all directions, often times overhead. Detailed record keeping in English is required for logs and inspection sheets. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group from time to time, is essential to the successful performance of this position.  Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Report major repairs and items that cannot be repaired to the dispatcher for further action and if necessary, place a room out of order. - Perform all the essential functions of Shift Engineer when required. Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor, such as making props or cleaning of the workshop. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: - Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. - Basic mechanical aptitude for operation and repair of hotel equipment. - Skill in the use of related tools (including both hand and electric tools). - Basic English language communication and mathematical skills in order to communicate with co-workers, fully comprehend job assignments and perform accurate simple arithmetic functions. - Ability to perform tasks requiring bending, stooping and kneeling. - Ability to push and pull objects or materials weighing up to 200 lbs. - Ability to climb stairs and ladders, working at heights up to approximately 30 feet, for extended periods of time, with the ability to reach, often times overhead. - Ability to grasp, lift or carry items weighing up to 100 lbs. occasionally waist high. - Ability to work alone with minimal supervision. - Ability to deal with a number of problems requiring initiative and good judgement. - Ability to move and work throughout the hotel for the duration of the shift.
Location
US-MA-Milford
Location : Brand
Marriott - Fairfield Inn and Suites
Location : Property Name Linked
Fairfield Inn & Suites Boston Milford
Department
Engineering
Position Type
Regular Full Time
Hotel/Resort Name Courtyard by Marriott Birmingham Downtown at UAB
Posted Date 6 months ago(11/28/2022 1:50 PM)
We are seeking a Part time Sales Coordinator. The ideal candidate should possess administrative experience with a dynamic personality to support the sales team. Duties will include but are not limited to answering phones, processing letters, contracts and proposals, working with groups utilizing our meeting room and overall office support.
Location
US-AL-Birmingham
Location : Brand
Marriott, Marriott - Courtyard
Location : Property Name Linked
Courtyard by Marriott Birmingham Downtown at UAB
Department
Sales
Position Type
Regular Part Time