The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

Come be a part of our immersive CARE culture!   Pyramid Global Hospitality welcomes university students of all academic years to join us in our BRAND-NEW Internship program!   The Pyramid Global Internship Program is designed to help kick-start your career growth where you'll have an opportunity to be part of one of the world's industry leading organizations and build upon the skills you are learning or have learned in school by translating them to real-life scenarios within the hospitality industry.   The internship will be customized on a student-by-student basis at any one of our national hotels that best suit your location, and will last roughly 3 months.    During the customized 3 month program, students will be placed with an internship focus in their area of interest.    Once placed, participants will gain exposure to the daily operations of hotel and/or restaurant operations. You'll have an opportunity to foster long-term and long-reaching relationships, both with guests, and hotel leadership alike.   Additionally, interns will be on the fast track to participate in our Leader in Training program upon graduation from University. To learn more about our Leader in Training program, click here: Leader in Training Program Information   The internship is paid, and compensation rate will depend on the location as well as the individual property. In some cases, housing may be available.   Come be part of the pioneering team in this BRAND-NEW program and see what it could mean for you and your career!!    

Starting wage rate: $16.00/hr   Operates dishwasher to properly cleans all dishes and cooking utensils used in the kitchens, restaurants and banquets. Scrubs pots. Re-stocks all supplies in the assigned areas. General kitchen cleaning duties including the cleaning and mopping of kitchen floors and trash removal.   Washes dishes and other cooking utensils. Restocks all clean glasses, silverware and plates. Performs general cleaning in order to stay in compliance with the Health department. Puts away food stock, and dry goods in their proper location, rotating “first in”, “first out” Removes the trash from all containers, taking it to the dumpster located on the loading dock.

Starting wage rate: $16.00/hr   Collect all serviceware and allocate in accordance with event order to supply the function. Removal of same following the event to ensure proper clean up.

We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work wellin a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.  

A the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, you can’t miss the opportunity to be part of a growing team!What sets us apart? Our culture, full benefit plans, including 401k with a company match, and high starting wages. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you! We are looking for Full Time Housekeeper to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. We are looking for a dedicated, hard-working person who is driven by making a difference!     We are seeking Housekeepers to perform a variety of cleaning activities and ensuring all guest rooms are cared for and inspected according to standards.     Specific duties may include:  - Sanitizing, vacuuming, mopping, dusting and polishing - Making beds - Tidying rooms (stay overs) - Cleaning/polishing toilets, taps, sinks, bathtubs and mirrors washing floors; removing stains - Clean and arrange guest rooms to hotel standards for guest arrival - Clean and maintain common areas of the hotel - Perform laundry duties as necessary where applicable  - Stock and maintain housekeeping supply rooms - Ensure a high level of customer service by assist guests with requests/questions as necessary - Report any damages or repairs needed to management - Report all lost and found items to the Housekeeping Manager Perform any other job-related duties as assigned.

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 

BOSTON HARBOR HOTEL   JOB SUMMARY This positions is responsible for providing preventative maintenance for all areas of the hotel, and maintaining the physical appearance of the property.   CANDIDATE PROFILE Experience: Must have at least three (3) or more years of Engineering experience, with previous experience in a Hospitality environment preferred, or other related/equivalent field may be considered.   KEY RESPONSIBILTIES The primary responsibilities for the Engineer will include but are not limited to: - Provide preventive maintenance for all areas of the hotel. - Maintain physical appearance of the property, up to Five Star standards to complete the guest experience. - Assure open communication and cooperation with the engineering and operations staff of Rowes Wharf. - Ensure the overall facility and all operating departments are maintained in proper condition including but not limited to, guest rooms, public space, service areas, equipment and furnishings. - Maintain communication with Front Office, Housekeeping, Food and Beverage, Sales, and Health Club and Spa to ensure all maintenance deficiencies are identified and repaired in a timely manner. - Complete special projects as necessary. - Other duties as assigned by the Chief Engineer   JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Ability to work cohesively as part of a team. - Ability to work for extended periods of time on feet, or walking within the hotel operation, which will include, lifting, pulling, pushing and/or carrying up to 50 pounds. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Ability to work in Hotel Operations software, such as HotSos.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

The Cleveland Marriott Downtown at Key Tower is looking for an experienced Bellperson to heighten our guest experience.  Responsibilities include but are not limited to: - Greeting guests promptly and professionally. - Assisting guests with luggage to and from guest rooms.  - Providing exceptional guest service for all customer needs.  This is a weekend position. 

Starting wage rate: $15.50/hr   POSITION PURPOSE To manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Grouphigh standards of quality. To collect all service ware and allocate in accordance with event order to supply function.   ESSENTIAL FUNCTIONS: Communicate with supervisor throughout shift to be aware of the work. Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms with clean glasses and fresh water. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Replenish beverages as necessary, and check with guests for overall satisfaction. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Anticipate equipment needs from event orders and count same. Mandatory attendance for monthly departmental meetings. Practice Teamwork" and "Clean as you Go" policies. Other: Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time.

- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.

BOSTON HARBOR HOTEL   JOB SUMMARY   The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.   CANDIDATE PROFILE   Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, Accounting and or related major or equivalent experience is preferred.   Experience: Must have at least one (2) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Night Auditor include, but are not limited to: - Greet guests immediately with a friendly and sincere welcome. - Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate. - Follow all specified procedures to audit the shift closing of all Front Office staff. - Produce accurate and timely reports, and correctly handle all cash transactions. - Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting. - Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift. - Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports. - Complete and transmit daily Management and Accounting reports, and supporting documents. - Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages. - Assist the Night Manager with any other special projects as assigned.   JOB QUALIFICATIONS   - In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Experience in property management software, such as OPERA and Micros, is preferred. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team, as well as independently. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

Elevate Your Career by joining the DoubleTree Denver Central Park Family!   If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the DoubleTree by Hilton Hotel Denver Central Park with Pyramid Hotel Group can mean for you!    The DoubleTree by Hilton Denver Central Park is an Equal Opportunity Employer committed to a diverse and inclusive work environment. EOE/AA   POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS:  * Set up banquet room as instructed by Banquet Manager to include linen, serviceware and glassware. *  Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. *  Greet guests and respond to requests in a friendly and courteous manner. *  Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. *  Replenish beverages as necessary, and check with guests for overall satisfaction. *  Practice Teamwork" and "Clean as you go" policies. *  Once banquet is complete reset banquet room according to Manager's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.   Other: Regular attendance in conformance with the standards

Ask about our sign-on bonus!!   Enjoy this challenging opportunity as a cook serving in a fast paced, european inspired banquet and Rooftop Bar kitchens.     What will I be doing? As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: - Prepare food items according to designated recipes and quality standards for both Rooftop Bar and banquet menus.  - Maintain cleanliness and comply with food sanitation standards at all times - Manage guest orders in a friendly, timely and efficient manner - Ensure knowledge of menu and all food products - Stock and maintain designated food station(s) - Visually inspect all food sent from the kitchen - Practice correct food handling and food storage procedures according to federal, state, local and company regulations - Prepare requisitions for supplies and food items, as needed  

The beach is calling you! Are you a dedicated, positive, and motivated individual looking for a fulfilling opportunity? Are you looking to grow your skills with one of the best companies to work for in Volusia County? At The Shores Resort and Spa, our employees are like family! Our vivacious, positive atmosphere and team oriented mentality make this the best place to work in the County! We're looking for capable Room Attendants with open availability, including weekends, for our busy resort!   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global and The Shores Resort and Spa.

BOSTON HARBOR HOTEL   HOTEL OVERVIEW A member of Preferred Hotels & Resorts LEGEND Collection, Boston’s only Forbes Five-Star waterfront hotel welcomes guests arriving by land or sea. Located on the historic Rowes Wharf Harbor, the Boston Harbor Hotel’s inviting ambiance and unparalleled service provide the ideal home away from home for travelers. Luxurious accommodations with sweeping views of Boston’s cityscape or breathtaking waterfront, a contemporary spa and fitness center, world-class dining and a 34-slip marina make the Boston Harbor Hotel a destination Beyond compare.    JOB SUMMARY We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille at the Boston Harbor Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional to be part of a team always pushing one another to raise the bar. The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred. CANDIDATE PROFILE   This is a part-time role, candidates must have flexible night and weekend availability to fulfill this role.   Experience: Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage in a Luxury environment preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Host/Hostess at the Rowes Wharf Sea Grille include but are not limited to:   - Greet and seat the guests with a warm welcome. - Maintain all necessary records (reservations, etc.), menus, and menu showcase. - Answer Restaurant phone according to Boston Harbor Hotel standards. - Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate. - Maintain excellent personal hygiene and wear a perfect uniform at all times. - Complete all tasks assigned by the Restaurant Manager and Assistant Managers. - Handling Comments and Suggestions. - Meet all guest request and expectations with a professional attitude. - Ensure Forbes Standards are upheld during every guest interaction. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Knowledge of the appropriate table settings and service-ware. - Require good communication skills, both verbal and written. - Must possess basic computational ability. - Must be able to lift up to 15lbs + on a regular and continuous basis. - Thorough knowledge of food and beverage service. - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.

We're looking for a skilled, capable Preventive Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs. As the Preventive Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment. A background in apartment or high-rise maintenance will qualify you. A positive attitude and a can-do" spirit will land you this opportunity. "

At the Hanover Inn Dartmouth, we pride ourselves on being a great place to work!  With its Historic New England charm and farm to table restaurant, and over 7K square feet of meeting space (as well as off site catering events) you can’t miss the opportunity to be part of a growing team!   What sets us apart? Our culture, 401k with a company match, competitive wages!   We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hanover Inn Dartmouth can mean for you!   We are looking for a high energy, outgoing Restaurant Host to join our family who is passionate about customer service and ensuring our guests are having a wonderful experience. The Host is the first person our guests see on their way into PINE! We are looking for a warm, inviting person who is driven by making a difference.   Part Time Host needed to assist with seating guests, assisting servers with guest orders, taking room service, light bussing of tables, and general clean up of work area.    No experience necessary will train!  $16 per hour.  This is a great opportunity to learn and excel in a fast-paced Restaurant environment.

Are you a night owl? Do you love to travel? Are you highly responsible?   We have the perfect role for you! As the night auditor you would work the overnight shift, taking care of our guests.   We offer competitive wages, benefits, paid training and travel discounts!   Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in/out transactions. Ability to work evening and/or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required. Previous night auditing experience a plus!