We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the bar area
- Maintains proper and adequate set-up of the bar daily
- Guide guests on their beverage journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the bar, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
- Requisitioning and stocking of all beer, wine, spirits
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
- Inputs orders into a register at the point of sale and creates a check for each guest
- Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
We are looking for a highly motivated, customer focused Food Runner to join our team! The Food Runner is key to a successful operation. The purpose of the Food Runner is to deliver and serve food and/or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction. As a Food Runner, your ultimate goal will be to provide our guests with outstanding customer service and actively help to improve their overall dining experience . This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Maintains proper and adequate set-up of the server stations
- Deliver food orders to a variety of customers in a timely manner.
- Assist servers with continual service details
- Maintain the cleanliness of the restaurant area
- Be the master of the restaurant, understanding the details of the operation
- Work collaboratively with other restaurant servers and kitchen/bar staff
Requires general maintenance, painting, wallpapering and minor plumbing.
$750 Sign On Bonus After 30 days!
We're looking for a capable,committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.
The Maintenance Technician will:
- Performs general maintenance of building and facility mechanical, electrical, and plumbing systems.
- Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors.
- Makes repairs on plumbing fixtures, piping, drains and sanitary systems.
- Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc.
- Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment.
- Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.
- respond to guest questions or problems in a timely professional manner
We offer our associates the following incredible benefits:
$750 Sign-On Bonus: $125 after 30 Days, $225 after 60 Days, $400 after 90 Days.
Associate Referral (up to $500)
Quarterly Bonus Program
Paid Time Off (PTO) for all Full Time associates
PTO Rollover
PTO Cash Out Option
Selected Charleston Discount Attraction Tickets
& so much more
401K
Hyatt Room Discounts
$1000 Sign On
We are looking for a leader and someone passionate about the culinary arts to join our Culinary team as a Sous Chef. This individual must have extensive experience working in a high-volume professional kitchen.This individual must be creative, motivated, and a passionate hands-on leader in the kitchen! Successful candidates for this role will have a proven track record of work with creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.
The Sous Chef will assist with planning and execution of the daily production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable competitive quality products.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills, the skills of your team and grow a career, then we want you!
Your Role:
- You will attract, retain, and motivate the best culinary talent
- You will act in the absence of the executive chef to complete the daily ordering using the current par levels for all outlets, employee cafeteria and banquets.
- You may be required to perform any function within the culinary department (cook, steward, etc)
- You will conduct daily walk throughs of the kitchen, make recommendations for corrections, repairs, cleanliness concerns and improvements if needed.
- You will conduct daily meetings with the team to ensure their preparation, communicating all pertinent information
- You will attend weekly F&B meetings, BEO meetings, leadership meetings, monthly safety meeting and represent the culinary team
- You will be the example that the culinary team follows
- You will help manage the finances of the department, analyze, and control costs and manage the budget to achieve a profitable operation
- You will have thorough knowledge of food allergens and handles any guest with food allergies with a high sense of urgency
- You will work with the culinary team to ensure prep sheets are updated and being properly used daily
- You will assist the Executive Chef in the creation, costing, and implementation of (seasonal) menus and special menus
What are we looking for?
- The Sous Chef would ideally be a graduate in the culinary arts.
- Be familiar with basic and advance cooking method.
- Must be able to work long hours including weekends and holidays.
- Have a 3+ years’ experience as a cook in a high volume professional kitchen
- Must have basic allergy knowledge
- Must have full knowledge of correct cooking temperatures of all vegetables and proteins, must be able to provide cutting tools needed to perform job as well as a calibrated food grade thermometer.
- Must have full knowledge of the state’s health codes as well as the eco sure food safety and health report
- Active Food handler’s certification or willing to obtain one
- Requires strong organizational skills
- Must be able to work independently
- Able to be on your feet for long periods of time
- Able to lift at least 50 pounds
- Have a desire to exceed expectations
We are looking for an Executive Chef, ideal candidate will be ACF certified, or will have a culinary degree from a recognized culinary institute. This individual must be creative, motivated, and a passionate hands-on leader in the kitchen! Successful candidates for this role will have a proven track record of developing creative menus which reflect seasonal availability based on the concept of the restaurant, responds in a professional and courteous manner to guests and team, and enjoys being a teacher of the culinary arts supporting their team both personally and professionally.
If you are an experienced Chef, if you enjoy putting your creativity to work, and you enjoy the culinary impact you make on guests from all over the world, then we want you!
Your Role:
- You will create menus which reflect seasonal availability based on the concept of the restaurant, as well as a food & beverage merchandising programs for grab & go or any other food retail element in the hotel.
- You will analyze menus and procedures to improve profit and quality
- You will have your fingers on the pulse of trends, making changes based on guest needs, the hotel’s guest mix, and industry trends.
- You will be creative in developing daily, seasonal, and special event menus to enhance the guest experience.
- You will forecast purchases and maintain food cost to align with budget.
- You will be the leader in safety, efficiency, and sanitary production.
- You will develop purchase specifications for all food products and related items, ensuring order guides are set up accordingly, and food inspection and receiving standards are met
- You will monitor all activities of Stewarding department and personnel.
- You will enhance the skills of your team by designing training and development plans
- You will work closely with the culinary team to provide demonstrations/examples of quality food and recipe standards.
- You will create an amenity program that reflects the hotel and its environment. A creative solution with a wow factor
- You are the leader of culture, “One Team” all employees feel empowered to assist any guests of the Hotel.
- You will maintain clear communication with the General manager, Director of Food and beverage and Human resources department.
- You will partner with the Corporate Chef to drive programs that ensure centralization and consistency.
The Baymont by Wyndham at Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for full and/or part time housekeepers.
The housekeeper cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, while maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality and Baymont by Wyndham hotels.
We are looking for a highly motivated Banquet Server to join our team! This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.
- Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.
- Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.
- Responsibilities also include cleaning of back hall and organizing of storerooms.
- Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.
- Assists as needed with event room setup according to meal period and table needs
- Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked
- Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen
- Cleans and sanitizes tables and/or counters & seats after guests are finished
- Explains how various menu items are prepared, cooking methods and ingredients
- Takes into consideration any special request and dietary issues made by the guest
- Provides general property information Offers warm and sincere welcome/farewell for all guests
- Interacts with staff in a professional manner, assisting other departments with necessary information
- Ensures final quality check on food and beverage items prior to serving guests
- Monitors assigned tables for customer satisfaction, quality and additional service
- Addresses any guest issue promptly and with high concern
- Provides assistance to other event and restaurant staff as needed
- Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
We are looking for a highly motivated Banquet Set-Up Attendant to join our team! This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.
If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
- Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
- Refreshes meeting rooms during meal and coffee breaks
- Completes special projects as directed by department management.
- Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
- Bus tables and re-set them as needed
- Resolve guests’ issues and create an amazing experience
- Communicate and maintain a positive relationship with culinary and stewarding staff
- Maintain an awareness of all functions, events and meetings taking place at any given time
- Delivering exceptional service due to recipe knowledge and food preparation to ensure food looks appetizing. Preparing meals in a timely manner, while working on multiple orders simultaneously. Verify temperature of food, as hot or cold as needed, while maintaining the cleanliness of the kitchen, particularly the cooking area.
SECURITY ATTENDANT – FULL and PART TIME
The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time Security Attendant to be part of our exceptional service team. This is primarily a 3rd& 2nd shift position. The purpose of this job is to perform the duties of Security Attendant in accordance with company standards. The security attendant patrols the hotel premises to maintain order, enforce regulations, ensure observance of applicable laws, and to ensure the safety and security of our guests, employees, and property. The Security Attendant is also required to drive the hotel shuttle from time to time. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
VAN DRIVER / BELL ATTENDANT – FULL TIME and PART TIME
The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time Van Drivers / Bell Attendant to be part of our exceptional service team. Responsible for luggage assistance and shuttle service for guests arriving and departing from the Manchester airport while providing guests with personalized service to achieve our goal of the best arrival and departure experience possible. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
SOUS CHEF – FULL TIME
We currently have an exciting opportunity for a Sous Chef at the DoubleTree by Hilton Manchester Downtown with 65,000 square feet of event/function space and a top-notch restaurant. We are actively looking to meet the best and brightest talent that the culinary industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have about the company. As Sous Chef you would be responsible for assisting the Executive Chef in leading and directing our talented kitchen team. A minimum of 3 years of Sous Chef or related experience is required with some experience in banquet facilities. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
RESTAURANT SERVER – FULL and PART TIME
The DoubleTree by Hilton Manchester Downtown is seeking full-time and part-time servers to be part of our exceptional restaurant team. We pay $10 per hours plus tips! Saturday & Sunday are a requirement. You will be impressed with the décor or our restaurant and proud to serve the exceptional offerings on our menu and breakfast buffet. Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
RESTAURANT FLOOR MANAGER – FULL TIME
The DoubleTree by Hilton Manchester Downtown is seeking full-time Restaurant Floor Manager to be part of our exceptional restaurant team. The Restaurant Floor Manager will assist in the oversight and direction of the day-to-day operations of our restaurant and lounge. A minimum of 1 year of food and beverage supervisor experience and/or 5 years of restaurant server/bartender experience is required. Full availability for breakfast/lunch/dinner shifts is required. You will be impressed with the décor of our restaurant and proud to serve the exceptional offerings on our menu and breakfast buffet. Our culinary team takes pride in preparing the most delicious, fresh food and plates it with care. The DoubleTree Manchester is part of the Pyramid family of hotels.
Your duties will include but are not limited to;
- Floor Manager directs and oversees all activities at the restaurant, in accordance with standardized policies to provide efficient, friendly service.
- Works closely with the Outlet Manager to oversee organization, efficiency and policies pertaining to service in the dining room.
- Supervises staff in terms of guest service, cleaning, side-work, proper steps of service.
- Works on the floor during service, the floor comes first before any duties.
- Promotes cooperative effort, team spirit, and good morale among employees, (running contests etc.)
- Resolves complaints from guests in a polite, friendly manner, always making sure we follow up with them when needed, ensuring that the Outlet Manager knows of these situations when not around.
- Coaching teammates in all that is restaurant food and beverage. To be familiar with the food and beverage items on menus. Training staff when necessary.
- Helps with the duties of other employees (i.e., server, food runner, etc.) when necessary, because of an unexpected absence or extra volume. Assume some duties in absence of the Outlet Manager
- Maintaining accurate wait times while controlling the flow of the restaurant.
- Responsible for checking out service staff, ensuring the restaurant is up to standards and side work is completed.
You will be part of the Pyramid family of hotels. At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
When applying ask about our $500 Signing Bonus!
For some, traveling and being away is fun; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay.
What will I be doing? As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
RESTAURANT BUSS PERSON – SATURDAY & SUNDAY
The DoubleTree by Hilton Manchester Downtown is seeking a part-time restaurant support team member to be part of our exceptional restaurant team. 16 and 17-year-old may apply. This position will back up our servers by bussing tables, restocking the buffet, and running food. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!
the Stateview Hotel is seeking Guest Service Agents for this incredible hotel.
The Guest Service Agent will:
- Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
- Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
- Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
$17 an hour - Full-time - Sign on bonus $500.00
Are you a hospitality professional looking to provide exceptional guest service at a hotel like nothing else in Raleigh? You have come to the right place!
Inspired by its location at the banks of Lake Raleigh on the lovely Centennial campus of North Carolina State University. The Stateview Hotel provides the perfect oasis in just minutes from downtown for guests to unwind and enhance their well-being. We are is seeking a Cook that is responsible for producing all orders required by business volume and supervisor, quickly & efficiently, and produce the highest quality product.
KITCHEN PM LINE COOK – FULL TIME
The DoubleTree by Hilton Manchester Downtown is seeking a full-time PM Line Cook to be part of our exceptional culinary team. You will be proud to prepare the exceptional offerings on our regularly changing menu. The DoubleTree Manchester is part of the Pyramid family of hotels.
At the DoubleTree by Hilton Manchester Downtown we pride ourselves on being a great place to work! Don’t miss this opportunity to be part of a growing team! What sets us apart? You will be part of a team that truly believes in the experience of both our guest AND our team members. We offer a variety of full benefit plans, including 401k with a company match, competitive starting wages, outstanding travel benefits at over hundreds of Hilton hotels around the world, free parking, free meal during your shift, quarterly bonuses, monthly employee celebration CARE Rallies, and exceptional holiday celebrations. We pay weekly! We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting everyone to succeed. We firmly believe that we cannot have happy guests without happy employees. We want you to come for the job and stay for the benefits and exceptional culture. What are you waiting for? Apply now!