We are seeking a highly motivated and experienced Director of Finance to lead our Finance/Accounting Department. Reporting to the General Manager and VP of Finance, you will play a pivotal role in shaping the financial landscape of our hotel. This executive-level position requires someone who can mentor, collaborate closely with various departments, and oversee the day-to-day financial operations. - Effectively manage and communicate cash flow-related issues to management and ownership. - Coordinate the completion of all forecasts and budgets, with active participation from the Executive Team and department managers. - Analyze financial data and operations to assist management in maintaining the hotel's financial objectives. - Ensure timely reconciliation of all balance sheet accounts. - Develop and implement financial strategies, policies, and procedures for effective financial resource management. - Establish and continually audit internal financial controls, covering various areas such as purchasing, cash handling, and payroll. - Prepare and manage financial reports in compliance with company requirements, meeting due dates and deadlines. - Conduct regular financial analysis and provide insights on revenue generation, cost control, and profitability enhancement. - Collaborate with department heads to identify and implement cost-saving initiatives without compromising quality and guest satisfaction. - Maintain strong relationships with external stakeholders, including auditors, banks, and financial institutions. - Ensure the hotel's compliance with all regulatory licenses, permits, leases, contracts, and operational taxes.

A Cook III is responsible for preparing any or all of the following: vegetables, starches and meats, basic soups and sauces.  Additional responsibilities include set up for buffets and banquets.  A Cook III will develop culinary skills, speed a - Following production sheets to ensure efficient ordering of food and accurate production. Use products to their full potential, minimizing waste and using proper food rotation principles. - Inventory par stocks and order appropriate quantities of food for upcoming business. - Oversee all production pertaining to shift on duty. - Communicates effectively with peers and supervisors. - Flexibility in dealing with business levels and front of house. - Comply with all sanitation standards and health department regulations as outlined in training manual. - To be trained in the proper use of chemicals in the kitchen, MSDS-including familiarizing yourself and learning to read labels and MSDS’s. - Must be at station in uniform ready to work at the time shift starts. - Must comply with grooming standards as outline in Hourly Employee Handbook and training manual for kitchen employees, hair must be restrained and there is no jewelry allowed. - Must wear proper uniform as provided by Stonewall Resort at all times. Must wear black, non-skid type shoes provided by you. - Must leave work area clean and sanitized at end of each shift. - Carry out the policies and procedures of Stonewall Resort and Benchmark Hospitality Group while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. - Follow safety procedures to ensure a safe working environment. - Provide assistance in other job classification as determined necessary by immediate superior. - Successful understanding and compliance with STO’s. nd cleanliness and organizational skills.  

We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of Pyramid Global Hospitality.   The Maintenance Technician will: - meet service quality standards that affect guest satisfaction; - respond to guest questions or problems in a timely professional manner - perform general repairs and assigned maintenance duties in a satisfactory and timely manner - respond to complaints or problems from guests or other departments in a timely manner - be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs Previous engineering / maintenance experience is preferred. 

This position is from 7am-3:30pm   Medical, Dental, Vision, 401K, Paid Days Off, Marriott Room Discounts   We are currently looking for a Public Attendant to join our team at the Marriott Phoenix Chandler.  Job Responsibilities: - Ensuring that all corridors, elevators and landings and service areas on guest floors are always clean and presentable. - Stocking guest floor closets. - Delivering and retrieving items requested by guests. - Reporting maintenance issues to MOD or Direct Manager immediately.  - Greeting guests in lobby and hallways in a pleasant and friendly manner. - Clean public and employee restrooms several times throughout shift. - Clean windows in public and employee areas inside and out. - Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. - Dust surfaces in assigned area. - Empty trash containers, ash urns in public areas into proper containers. - Inspect condition of furniture for tears, rips, and stains and report damages. - Post caution signs to limit traffic when necessary. - Respond promptly to requests from guests and other departments. - Identify and report preventative or other maintenance issues in public areas or guest rooms. - Follow all company and safety and security policies and procedures. - Report any maintenance problems, safety hazards, accidents, or injuries. - Complete safety training and certifications. - Properly store flammable materials. - Ensure uniform and personal appearance are clean and professional. - Maintain confidentiality of proprietary information. - Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. - Speak with others using clear and professional language. - Support team to reach common goals.

OBJECTIVE OF POSITION: Perform massages and body treatments in a safe and professional manner on guests.  The massage therapist will report directly to the Spa Manager. JOB RESPONSIBILITIES: 1. Perform massages and body treatments on guests using safe and professional techniques. 2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc. 3. Maintain a neat and orderly work area consistent with the high standards of the facility. 4. Assist in any and all ways in the spa when not scheduled to perform services. 5. Constantly maintain an up to date knowledge of the personal services performed. 6. Answer all question related to services performed and products used. 7. Perform other related services as assigned by manager. 8. Remain on time for work and appointments. 

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.

The Loss Prevention Officer monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel’s facilities   The Security Officer shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting the resort as both the Destination and Employer of Choice!

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

    Essential Duties and Responsibilities: - Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery and service schedules. - Serves meals or prepares for delivery by using correct portioning, meeting outlined standards, ensuring that food is at the correct temperature and is attractive and tasty. Tastes all prepared food items. - Uses established ticket collection procedures during service. Responsible for records from area worked during service periods. - Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures. - Keeps refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards. - Operates and maintains kitchen equipment as instructed. - Assists in production planning, record keeping and reporting as required. - Assists in the ordering and receiving of all food and supplies as required. - Reports needed maintenance, faulty equipment or accidents to the supervisor immediately. - Attends in-service and safety meetings. - Maintains good working relationships with coworkers, customers, administrators and managers. - Performs job safely while maintaining a clean, safe work environment. - Performs other duties as assigned. Schedule: Full-time or Part Time schedule. Hours and days may vary;   Pour Taproom is open Tuesday, Wednesday, Thursday 3pm- 11pm Friday & Saturday 11am- 12pm CLOSED Sunday and Monday   Starting Pay: $18+ DOE   Open to Part Time as well call 843-414-4900 and ask for Kendra today!

We are looking for someone passionate about the culinary arts to join our Culinary team as an Assistant Pantry.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!   Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.     Your Role:   - Prepare all Buffet and Banquet salads according to standard pantry recipes or, as otherwise specified by supervisor to ensure consistency of product to the guest. - Peel and clean fruits, salad greens and vegetable products. - Artistically garnish all buffets salads and platters. - Produce and garnish canapés and hors ‘d oeuvres - Check and control the proper storage of product and portion control. - Keep all refrigeration, storage and working areas in clean working condition to comply with health department and Benchmark Managements regulations. - Inform supervisor of supplies and food items needed for production in workstation. - Anticipate guest needs, respond promptly however busy and whatever time of day. - Communicate any assistance needed during busy periods to supervisor to ensure optimum service to guest - Organize all of the various prep items needed from different areas to ensure that all items are in place and ready for service. - Minimize waste and maintain controls to attain forecasted food cost. - Direct and assist Stewards in the maintenance of cleanliness of the kitchen. - Inform Sous Chefs of any shortages before the items run out - Perform duties in other areas of kitchen as assigned or required. - Review Status of work and follow up actions required with the head pantry or chef on duty before leaving work station for the day.  

JOB OVERVIEW: Responsible for ensuring positive and friendly guest relations. Provide relaxation and muscular and biomechanical stress reduction for all guests.    REPORTS TO:   Spa Director     WORK ENVIRONMENT: Spa and Salon areas. Job involves working: - Under variable temperature conditions (or extreme heat or cold). - Under variable noise levels. - Outdoors/indoors. - Around fumes and/or odor hazards. - Around dust and/or mite hazards. - Around chemicals.   KEY RELATIONSHIPS: Internal: Staff in Nalu Kinetic Spa, Housekeeping - Laundry, Housekeeping, Security, Guest Services and Property Operations.   External:   Hotel guests/visitors, Nalu Kinetic Spa guests.   ESSENTIAL JOB FUNCTIONS   - Perform various types of massage treatments as offered at Spa Luana. - Begins and ends treatments on time. - Proficiency in all components of massage, i.e., anatomy and physiology. - Prepare and maintain treatment area supplies daily. - Ensure the privacy of each guest. - Follow proper modesty techniques including draping and covering. - On-time attendance and ability to work uninterrupted is required. - Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. - Maintain complete knowledge of correct maintenance and use of equipment.  - Use equipment only as intended. - Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. - Maintain positive guest relations at all times. - Resolve guest complaints, ensuring guest satisfaction. - Monitor and maintain cleanliness, sanitation and organization of assigned work areas. - Maintain knowledge of hours of operation, memberships, reservations, fees, treatments, products and merchandise. - Set up and organize workstation with designated supplies, forms and resource materials; report shortages to supervisor. - Be familiar with all hotel/spa packages, promotions, prices and rates. - Perform opening procedures. - Inventory products. - Greet guests. - Verify medical releases from guests with applicable medical conditions. - Conduct appointments according to guest’s comfort and desire.  - Follow massage sequence. - Promote and sell massage and body products. - Follow dirty linen procedures. - Handle emergency procedures. - Close station. - Check out with Supervisor. - Serve our guests.     SECONDARY JOB FUNCTIONS   Attend all departmental team meetings as requested. Attend product knowledge training as required. Work cooperatively with other departments. Keep standard in cleanliness of massage rooms and general spa area.  Respond to requests made by the Principal Massage Therapist, Spa Director, Rooms Director and General manager.  Document maintenance needs on work orders and submit to Supervisor.

The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.

We are looking for a leader who is great with numbers, is highly analytical, an engaging personality and customer focused to join our team as the Assistant Director of Finance. The successful candidate for this role is detail oriented, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Assistant Director of Finance will assist in leading and coordinating the Accounting Operations in the hotel to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations.  This person will assist with maintaining control over income, expenses and the assets and liabilities of the property. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls.    Your role:   - Assist with the preparation of monthly forecasts and outlooks, including, but not limited to, quarterly reforecasts for owner and any similar reports. - Assist with the preparation of the budget forms and the completion of the budget packages. - Review financial reports in accordance with reporting calendars and ensure that all reports are submitted on a timely basis. - Provide guidance and supervision to all Finance/Accounting employees. - Prepare all other financial reports and analyses. - Prepare all year-end reports, including tax reporting packages. - Maintain the books of accounts and prepare monthly reports. - Prepare audit schedules and coordinate with external and internal auditors in the completion of their field work. - Oversee payroll and labor management for all departments. - Ensure all company standards and procedures are followed as it relates to cash handling.

We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

We are looking for a highly motivated, detail oriented and customer focused individual to join our team as a Spa Coordinator!  As a Spa Coordinator, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner.  The Spa Coordinator greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that guests appointments are booked and carried out in a guest focused manner.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greeting clients as they enter the Spa - Providing clients with tours and information related to the Facility and its features. - Assist guests in preparing for their treatments - Coordinate with the therapists to provide timely services - Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.  - Thoroughly understand and adhere to proper credit, check cashing, and cash handling policies and procedures. - Maintain up-to-date knowledge of Spa services, products, and procedures. - Reporting any accidents or injuries to the Security Department. - Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.  

SUMMARY We're looking for a capable, courteous Reservations Agent to answer telephone and email inquiries in a professional manner. Individuals will employ sales techniques to secure and process reservations for guest accommodations, spa, wellness, outdoor recreation, and golf in a timely manner consistent with our resort’s high standards of quality.  Incentive plans will be discussed and agreed upon before hiring.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Answer telephone calls, online chat and emails and communicate accurately and professionally. - Endeavors to find ways to personalize the guest stay, notating birthdays, special requests, recommending activities that meet the goals of the guest stay. - Follows a sales blueprint to actively convert callers to a closed sale. Must be able to provide accurate rate quotes using software system and provide consistent product knowledge and resort policies. - Follows standard operating procedures for communicating details, such as guest dietary needs, transportation, birthdays, anniversaries, special room requests and the like. - Will take advance deposit payments. - Become proficient in software programs necessary for resort and activity bookings. - Perform general office duties as required.

Barista responsibilities include: - Greeting customers as they enter - Providing customers with drink menus and answering their questions regarding ingredients - Taking orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)

SUMMARY The Night Auditor is responsible for closing the prior day’s business in our Hotel System and starting the next.  This position requires a highly responsible and detailed individual, who has the ability to work unsupervised, take charge in emergency situations, and be an excellent communicator; so that the next shift and integrated departments are fully aware of what happened during these important hours.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Greets weary travelers who arrive late at night, completes registration and gets them comfortably to their room with the assistance of Night Security. - Answer incoming telephone calls and guest requests and handles as necessary. Is expected to communicate outstanding guest needs to next shift. - Processes deposits for guests that do not show. - Processes payments for charges made post departure. - Ensures Credit Card batches are pushed through for processing. - Performs the Night Audit in the property management system. This is a detailed system based process that is fairly automatic, however does require occasional troubleshooting, and the ability to balance an account. - Prepares emails for reports to various departments and other various office duties. - Prepares folios (bills) to be taken by security to departing guest rooms. - Have the ability to make a reservation for a “walk in guest” - Is the key contact person for middle of the night requests, and will be expected to handle most situations. This person will occasionally contact management (MOD) for assistance in the case of emergency, such as a power outage or system issue that doesn’t allow the audit to proceed. - Will need to contact property management system support and follow instructions. . - Contact appropriate departments with any special needs or requests from guests and complaints specific to their departments. - Demonstrate proficiency in Red Mountain Gold Star Standards. - Other duties as may be assigned - Cleaning and sanitizing guest and employee areas to acceptable standards.  

We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay. The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team and PBX. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.