Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience at a hotel or restaurant level preferred.
We are looking for someone passionate about the culinary arts to join our Bongos Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen! He/She will be responsible for kitchen setup, pre-meal food prep work, food preparation, plating, and sanitation of storage and preparation areas. Must have the dexterity in preparing food to maintain prompt service to guests. Must be able to operate standard kitchen line machines (example: grill, stove, deep fryer, etc.)
Assist the Director of Rooms in the administration of the property by directing staff efforts toward guest satisfaction, staff productivity, satisfaction, and resort profitability in line with Turtle Bay Resort's core values and management principles.
REPORTS TO: Resort Manager
SUPERVISES: Rooms Division Managers
WORK ENVIRONMENT:
Administrative offices.
Job involves working:
- under variable temperature conditions (or extreme heat or cold).
- under variable noise levels.
- indoors.
- around fumes and/or odor hazards.
- around dust and/or mite hazards.
KEY RELATIONSHIPS:
Internal: Director of Rooms, Director of Sales & Marketing staff, Manager of Public Relations,
Director of rooms, Planning Committee Members, all Department, Directors/Managers and Supervisors, Administrative Assistant Staff.
External: Hotel guests/visitors, civic organizations, media, travel industry, trade associations,
other hotel executives, vendors, owners’ representatives, corporate office personnel,
group sales contacts.
ESSENTIAL JOB FUNCTIONS
Implement and manages hotel’s daily operations including goal communication, staff member empowerment, compliance to Standards of Product and Performance, service recovery and problem prevention. Disseminates feedback from comment cards, guest satisfaction and service failure measurements and coaches accordingly. Visually observe staff performance and conduct various evaluations such as room inspections, operational reviews, coordinate action plans in areas found deficient. Track progress, follow up to ensure all areas meet or exceed established standards. Organize, conduct and/or participate in scheduled meetings held throughout the hotel and coordinate efforts to provide proper follow up on an action item established at each meeting. Formulate and issue proper responses to guest letters written to the hotel. Investigates incidents detailed within letters with the appropriate departments, takes corrective action, if necessary, writes back to the guest with the results of the investigation and offers a solution. Coordinate all assignments delegated from the Director of Rooms’ office and ensure on successful completion. Needs to demonstrate an ability to lead and motivate individuals and/or groups of staff members. Analyze and approve or reject forecasts and budgets (monthly, annual or five year) based on criteria from the corporation, Director of rooms, and/or current projects. Review and approve all accounts payable checks allowances, paid outs, petty cash, and staff member entertainment checks. Analyze monthly statement of operations and prepare written comments regarding the monthly statement of operations for the Director of Rooms’ review. Serve our guests. Serve the other Turtle Bay Resort team members who serve our guests. Perform all functions as directed – you are a member of the entire Turtle Bay Resort team, not just a member of your department. Take personal responsibility to ensure the success of the team – the team succeeds because of your actions. Always put the team objectives ahead of your personal agenda.
Perform the security and safety function of all Turtle Bay Resort staff members to ensure the security and safety of all guests and of all fellow staff members - be vigilant for all safety/security issues, correct and/or report all issues immediately. Perform the housekeeping function of all Turtle Bay Resort staff members – keep your work area clean and neat, and correct and/or report any housekeeping issues outside of your work area in the public and heart-of-the-house areas as you encounter. Perform your sales function – all Turtle Bay Resort staff members are salespeople for the company and for the property - be knowledgeable of Turtle Bay Resort and of all aspects of your property, and always present both in the best light to guests and to the community at large. Perform your community ambassador function – get involved in your community and represent Turtle Bay Resort and your property well. Always speak first and speak last to guests in a friendly, courteous manner – every guest encounter needs to include this. Always greet co-workers in the same friendly, courteous manner – never pass a fellow staff member without acknowledgement. Deal with all guests and fellow Turtle Bay Resort team members with respect and honesty. Always present yourself properly in the workplace – full uniform including name badge, dress/uniforms always clean and pressed, personal grooming always up to standard.
SECONDARY JOB FUNCTIONS
Organize and Chair meetings in Director of Rooms’ absence. Oversee various vendors operation within the hotel to ensure they are operating within the standards set forth in their contract. Assist in the administration of succession planning. Coordinate major capital projects involving various departments and provide guidance until project completion.
POSITION PURPOSE:
Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.
ESSENTIAL FUNCTIONS:
Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.
Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.
Replenish beverages as necessary, and check with guests for overall satisfaction.
Practice Teamwork" and "Clean as you go" policies.
Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.
Mandatory attendance for monthly departmental meetings.
Other:
Regular attendance in conformance with the standards
We're looking for capable House Attendants who can be flexible enough to work weekends.
The House Attendant cleans and vacuums guest rooms and common areas; collects soiled linens for laundering, replenishes room supplies, empties trash and responds to guests' needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
We're looking for an individual with a great "Yes I Can" caring attitude to join our Food & Beverage Team as a Server.
This individual must ensure guest satisfaction by serving the guests and maintaining cleanliness at all times in accordance to company policies.
We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Monitoring the open dining sections of the restaurant for empty and cleaned tables
- Estimating wait times for guests and monitoring the guest waiting list
- Ensuring that the needs of the guests are met while they are waiting.
- Answering the telephone, booking reservations and moving tables together to accommodate large parties.
We are looking for a Room Attendant to ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service, within established time limitations. Also, someone who is flexible enough to work weekends is a must.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class resort!
Position Description & Job Responsibilities
· Keep work cart orderly and properly stocked at all times.
· Inspect room linens before placing in rooms and return below standard pieces to Housekeeping.
· Proper utilization and care of equipment, supplies and guest amenities.
· Thorough cleanliness and sanitation of guest bathrooms.
· Daily changing of soiled linens on beds and remaking beds following the property standards.
· Thorough cleanliness of rooms, balconies and room furnishings.
· Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Floor Supervisor or the Housekeeping Office. Follow all training procedures set forth in the Bloodborne Pathogens program.
· Follow through on lost and found procedures
· Practice safety standards at all times.
· Remain alert, courteous and helpful to the guests and co-workers at all times.
The Server Assistant is responsible for the clearing and setting of tables in their assigned dining area (inside or outside), servicing guests throughout the evening with water, delivery of in room dining (IRD) in a timely manner, and ensuring that IRD Trays.
We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls.
Must have excellent customer service skills.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Deliver towels, cribs, cots and other items to the guest rooms on requests.
- Perform duties of room attendant when necessary.
- Refill the par stock of guest amenities and supplies on each floor pantry.
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
We're looking for an individual with a great Yes I Can" caring attitude to join our restaurant team as a full-time Server.
This individual must ensure guest satisfaction in the dining room area (and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies.
"
We're looking for an individual with a great Yes I Can" caring attitude to join our restaurant team as a full-time Server.
This individual must ensure guest satisfaction in the dining room area (and throughout the hotel) by serving the guests and maintaining cleanliness at all times in accordance to company policies.
"
Come Grow With Us! Pyramid Global Hospitalty is an industry leading and growing global hotel management company. We are seeking a Director of Sales to grow along with our company, and to be a part of the culture that puts its people first!
We are seeking a driven, motivated leader who knows that being the best means having vision and following through on that vision. This is a highly empowering position requiring high energy. We value forward thinking, progressive and creative personalities.
The Director of Sales & Marketing is responsible for total room, banquet, catering, and room rental revenue streams, participate in development of yield strategies, accountable for market performance and meeting/exceeding budget, forecast, and optimal business mix targets. Additional responsibilities include hiring of staff, training, managing and coaching.
The individual will also work closely with the General Manager, Regional and Corporate staff, ownership and discipline subject matter experts to ensure appropriate brand building and asset growth focusing on the following:
- Deliver on the Brand Personality and Brand Promise
- Overall responsibility for total revenue and will collaborate on development and execution of yield strategies
- Accountable to market performance and potential performance as well as achievement of budget, forecast, and target goals
- Hands on leadership of team - must demonstrate ability to lead a team and direct and hold accountable accordingly. Must have experience in the development of Business Travel, Group and Banquet/Catering segments
- Activity participates in community relations
- Creates and implements a cohesive Hotel Business Plan with emphasis on revenue achievement via Direct Sales, PR, Revenue Management and Ecommerce strategies
Equinox Golf Resort & Spa , nestled in the picturesque landscapes of Manchester, Vermont, is seeking a dynamic and experienced Director of Food & Beverage to lead our culinary and hospitality team. The ideal candidate will be responsible for achieving marketing, sales, profitability, and service quality goals for the Food & Beverage Department. This role requires a strategic leader who can develop and execute marketing strategies, manage budgets, and provide exceptional service to our guests. If you have a passion for hospitality, a track record of leadership in the industry, and a commitment to excellence, we invite you to join our team.
Key Responsibilities:
- Motivate and lead a team of front-of-house food and beverage management professionals.
- Develop, recommend, and manage the budget, marketing plans, and objectives, and ensure adherence to approved plans.
- Act as a key member of the Executive Committee, contributing to overall resort management.
- Implement and maintain Food & Beverage sales/marketing programs.
- Oversee the recruitment, training, coaching, and performance management of associates.
- Direct payroll, reports, forecasts, inventory, and budget for food and beverage operations.
- Collaborate with other resort departments to ensure efficient guest service.
- Resolve customer complaints to maintain high levels of satisfaction and quality.
- Establish procedures to enhance guest and associate satisfaction.
- Maintain quality control standards for both food and beverage.
- Ensure compliance with Department of Health regulations and brand standards through daily walk-throughs.
- Maintain effective communication with Corporate Staff.
- Coach and counsel associates to uphold brand service standards and procedures.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
Join an amazing team at a unique property in Downtown Minneapolis! Hotel experience, preferably in an upscale property, is ideal.
Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including:
- recruiting
- training
- employee relations matters
- wage & benefit administration
- worker's compensation management
- compliance with statuary requirements
- budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives
The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel.
Duties include (but are not limited to):
- interviewing
- hiring
- retention of qualified employees
- overseeing payroll functions
- direction and administration of the employee reward & recognition program
- making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs
- development, implementation, and administration of policies and programs related to the management of all hotel staff
- making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements
- preparing annual budget forecasts for the Human Resource Department
- being responsible for safety programs and Workers' Compensation benefits
- maintaining all hotel personnel records and Human Resource files, ensuring confidentiality
The Marketing & Social Media Specialist at Avenue Bellevue is a dynamic role integral in supporting the marketing initiatives to enhance the visibility, reputation, and profitability of Avenue Bellevue and each business segment under the Avenue Bellevue umbrella, including real estate, hotel, restaurant, retail, and spa. It is an exciting opportunity for a creative and detail-oriented professional seeking to continue their career in Marketing and get a diverse range of industry experience. Must have strong organizational, communication, and problem-solving skills to manage the myriad of responsibilities across multiple disciplines.
Avenue Bellevue is a mixed-use project consisting of two-towers with luxury condos, hotel, and retail in the heart of downtown Bellevue. Avenue Bellevue features more than 365 luxury condos spread across the two towers. The property’s South Tower is also home to the Pacific Northwest’s first-ever InterContinental Hotel, including 208 hotel rooms, over 12,000 sq ft of event space, restaurants, bar, gym, spa, and Les Clefs d'Or concierge team. Connecting the two towers at Avenue Bellevue is a plaza with over 85,000 sq ft of retail space with 20+ luxury brands and boutiques, and world-class dining.
Learn more about Fortress Development and Avenue Bellevue here:
Fortress (fortressdevelopment.com)
Live at Avenue (liveatavenue.com)
Every day is different, but you will mostly focus on:
Marketing Support:
- Collaborate with the marketing team to create and manage collateral across various channels, including digital, social media, email, and traditional advertising.
Photography/Videography:
- Coordinate and execute photoshoots and video shoots for social media purposes
- Edit and enhance photographs and video content to maintain a high-quality visual standard
Social Media Management:
- Actively manage ICBellevue, Live at Avenue, Avenue Bellevue social media accounts and curate content for all social media platforms
- Ensure a cohesive, elevated visual identity and consistent message across all marketing channels.
- Engage with the audience and respond to comments and inquiries promptly
- Analyze social media performance and provide recommendations for improvement.
- Collaborate with retailers, real estate teams and IC Bellevue marketing team for each social media handle
- Share and amplify positive press coverage found from using media monitoring tools to track online press hits and placements
- Create and manage contact database of relevant media outlets, influencers, and bloggers
Reporting and Analysis:
- Monitor and analyze the effectiveness of social media marketing and campaigns.
- Provide regular reports on key performance indicators (KPIs) and assist in adjusting strategies.
Content Creation:
- Lead content creation efforts, including copywriting and visual content creation to support marketing initiatives.
- Ensure consistent branding and messaging across all communication materials.
- Ensure the Avenue Bellevue website, app, and content are up to date and keep the sites dynamic for Internet related exposure by focusing on copywriting content for the targeted audience.
- Source high-quality stock imagery for use in marketing materials and social media.
- Plan and coordinate photoshoots to create custom visual content that aligns with the brand's image.
Event Coordination:
- Maintain detailed event timeline and keep all parties informed about changes, updates and other relevant information.
- Coordinate logistics, including invitations, RSVPs, and event materials.
- Assist in promoting the events through various channels
- Coordinate with marketing teams to develop promotional materials
- Attend events and represent the brand as needed.
Let your Culinary career take off with us!
POSITION SUMMARY:
The Line Cook is responsible for cost effective preparation of quality food in safe and efficient compliance with proper food preparation and handling, policies and procedures, brand standards, and federal, state and local regulations.
Primary Responsibility
Quality food preparation, production, and service for restaurants and related conference/banquet facilities. Aid to provide development all culinary team; works closely with all line team members such as sous chefs, cooks of all levels and service team.
Essential Job Functions
- Provide superior service to our guests (internal and external) at all times.
- Prepare and produce all necessary food for operation as determined by culinary management.
- Insure his/her station is adequate stocked and prep all items for service
- Maintain the highest of quality in all aspects, from freshness of product to product presentation.
- Insure cleanliness of the kitchen and to designated station.
- Ensure that all dishes are prepared in a timely manner.
- Perform portion control and minimize waste to keep cost within forecasted range.
- Prepare a wide variety of complex dishes to spec while following recipe and plating cards.
- Comply with applicable sanitary, health, safety, and personal hygiene standards.
- The proper use operation and maintenance of all kitchen equipment.
- The proper use of all production lists and control systems/activities.
- Confer regularly with immediate supervisor and other company personnel to plan, coordinate and evaluate activities/services, exchange information, resolve issues.
- Adhere to all standards and policies established by hotel management team.
- Execute & adhere to all brand standards as outlined in Hilton’s Clean Stay Program.
- Perform all other tasks as directed by the Executive Chef and Executive Sous Chef within the scope of food service duties.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms.
This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Keep work cart orderly and properly stocked
- Proper utilization of equipment supplies and guest amenities
- Thorough cleanliness and sanitation of assigned guest areas
- Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
- Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found
- Respect for guests’ property should always be exercised
- Responsible care of equipment
- Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
- Remain alert, courteous, and helpful to the guests and co-workers always
- Perform other related duties as requested by Floor Supervisor
CULTURE & CHARACTER:
All team members of The Old No. 77 Hotel & Chandlery, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing hospitality to all guests. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following expectations:
- Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
- Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
- Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
- Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
- Excellence - We always strive to make today a little better than yesterday.
JOB DESCRIPTION:
The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
SCHEDULE:
The hospitality industry is 24 hours a day, seven days a week, and 365 days of the year. All candidates must be available and are expected to work evenings.
- Full-time: 30-40 hours per week depending on level of business forecasted
- Part-time: 8-29 hours per week depending on level of business forecasted
- Days of week/weekend scheduled will vary depending on level of business forecasted.
ESSENTIAL FUNCTIONS:
- Greets guests as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
- Distributes menus and presents the daily specials.
- Answers questions regarding the menu.
- Takes food and beverage orders and delivers them to the kitchen.
- Delivers food, beverages, condiments, and other requested items to guests.
- Ensures that food is prepared correctly and to guests' satisfaction; returns incorrect or improperly cooked orders to kitchen.
- Collects plates and clears the table as guests finish their meals.
- Prepares guests' checks and collects payments.
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
- Performs other related duties as assigned.