We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

We are looking for a highly motivated Lead Banquet Set-Up Attendant to join our team!  This individual will lead and direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Schedules, trains and provides direct supervision for the hotel's banquet set-up team. - Ensures that team members are familiar with banquet event set-up configurations and are responsive to clients'  needs and set-up changes.  - Resolve guests’ issues and create an amazing experience. - Communicate and maintain a positive relationship with the culinary and stewarding staff. - Maintain an awareness of all functions, events and meetings taking place at any given time. - Maintain good working relations with all Sales & Events team and ensure an effective partnership in taking care of the clients. - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Looking for at least one year in the role of a set-up attendant in a mid to large size full service hotel.  

We are looking for a leader with exceptional high-volume restaurant management skills who can create a team spirit, have a Yes I Can" attitude and inspire team performance. "   Annual salary: $90,000.00

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We are looking for a M CLUB Lounge Attendant with a fun, vibrant, outgoing personality to engage our guests and provide excellent customer service while they are visiting our  M CLUB. The ideal candidate has a passion for providing excellent service and can extend Marriott Service Standards to each and every one of our guests to ensure they feel at home while they are here. The M CLUB Lounge Attendant will serve food and beverage to guests, engage them in conversation, and make sure that every detail of their visit to the club lounge is perfect from the time they walk in until the moment they leave.    The ideal candidate will have: - Have experience in a Customer Service and/or facilities attendant role. - Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers. - Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Monitor M CLUB for seating availability, service, safety, and wellbeing of guests. - Complete opening and closing duties. - Maintain cleanliness and condition of bar, bar unit, tables, and other tools. - Stock ice, glassware, and supplies. - Forecast additional meal requirements and communicate special requests to the kitchen. - Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. - Document pertinent information in department logbook. - Report accidents, injuries, and unsafe work conditions to manager. - Provides a professional image at all times through appearance and dress.

he cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.   

JOB SUMMARY The night auditor will greet and register guests when needed , provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining the Cambria Brand Service Standards. CANDIDATE PROFILE   Experience: Preferred: at least one (1) or more years of related guest experience, with experience in Hospitality preferred.   KEY RESPONSIBILTIES: The primary responsibilities for the Front Desk Agent include but are not limited to:   - Greet customers immediately with a friendly and sincere welcome. - Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine efficiency from a computer system, confirming pertinent information including number of guests and room rate. - Promptly answer the telephone using positive and clear communication. - Input messages into the computer and update Guest profiles. - Retrieve messages and communicate the content to the guest. - Retrieve mail, small packages and facsimiles for customers as requested. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. - Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. - Take ownership of guest challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. - Plan and implement detailed steps by using experienced judgment and discretion.

We're looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.

Full Time Starbucks Barista 5:30am-11:30am  $13.85 Hourly plus TIPS, Benefits, PTO, Holiday Pay, 401K   We proudly brew Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management.  Job Description: - Greets customers and takes food order; provides information about products and looks for opportunity to “up-sell” products - Prepares all drink orders to Starbucks and Marriott Service Standards - Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all Marriott  customer service and cash handling policies and procedures - Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods - Cleans and stocks customer area - Follows Marriott's operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift - Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team - Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner - Requires the ability to bend, twist, and stand to perform normal job functions - Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers - Requires the ability to learn and maintain knowledge of Starbuck’s products and procedures - Customer service experience preferred

This is a NEM position (non-exempt manager) 45 hour work week.   The primary responsibilities for the Front Desk Manager include but are not limited to: - Direct the quick and effective resolution of all requests for assistance related to room rates, room assignments, and guest satisfaction should they arise. - Hire, counsel, discipline, and schedule all Front Desk Agents as necessary. - Provide orientation, training retraining and supervision necessary to insure the finest service at all times. - Maintain daily communications with the Sales Department to maximize room sales, insure proper utilization and rate controls, and meet or exceed budgeted revenues. - Coordinate all service performance procedures within the Front Office. - Implement and maintain the effectiveness of all sales promotions and special programs that require Front Desk area. - Insure that all required records and reports are completed and distributed as assigned. - Maintain inventories for all necessary Front Desk Supplies.

The SpringHill Suites Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for detail oriented, reliable housekeeping professionals who love to clean and provide exceptional service to our guests.   The room attendant is responsible for thoroughly cleaning and vacuuming guest rooms, collecting dirty linen for laundry, emptying the trash, making beds and replenishing supplies while als responding to guest requests for housekeeping service.

New build to open March 2024   The General Manager has overall responsibility for the successful operation of the SpringHill & TownPlace Suites and for meeting or exceeding its financial objectives.   The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards. - Attains projected revenue and profit levels. - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets. - Develops and updates the hotel business plan and monitors financial performance. - Administers company policy and procedures. - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".

We're looking for a capable Restaurant Server who will welcome and serve customers, take and deliver orders with a friendly can-do" attitude. The Restaurant Server maintains a clean work area and makes sure all supplies are stocked and carries out all duties in accordance with the high quality standards of Pyramid Hotel Group.

The La Quinta Inn & Suites Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for friendly, detail oriented housekeepers who love to clean and provide hospitality to our guests.     The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, makes beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

The Holiday Inn Express Romulus/Detroit Metro Airport, professionally managed by Pyramid Global Hospitality, is currently looking for detail oriented cleaning professionals to work in its housekeeping department.   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

This is a Full-Time position that provides overall support to the operations of the hotel.     Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   Duties include: - Cleaning and maintaining all corridors and vending areas - Cleaning elevators, hallway landings and service areas on guest floors - Ensuring hotel cleanliness standards are met - Assists Room Attendants with room cleanliness by removing trash and used linens.  Support the delivery of ckean supplies    - Handles special cleaning projects - Maintains a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group  

This is a Full-Time position that provides overall support to the operations of the hotel.     Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   Duties include: - clean and vacuum guest rooms - collect used linens for laundering - make beds, replenishes room supplies, empty trash - clean public spaces and take care of special cleaning projects - maintains a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group   -  

This is a Full-Time position that provides overall support to the operations of the housekeeping department.   Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   Duties include: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product.  

Hyatt Regency Villa Christina is looking for a experienced Housekeeping Room Inspector.   This is a Full-Time position that provides overall support to the operations of the housekeeping department.   Our culture and values: Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to “Be The Difference” and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.   Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train and motivate team members. - Maintain a regularly scheduled cleaning program. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Let your Engineering career take off with us!   We're looking for a capable, committed Maintenance Technician who will play an important role in keeping our hotel functioning to the high quality standards of Hilton and Pyramid Global Hospitality .     The Maintenance Technician will respond to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards.   Essential Duties & Responsibilities: - Troubleshoot and perform basic repair on basic equipment (e.g., small pump and motor replacement), plumbing (e.g., mixing valve trouble shooting and sink repair or replacement unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. - Program TV's and perform general housekeeping and engineering-related duties. - Must handle surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. - Use the Lockout/Tag out system in required SOP before performing any related maintenance work. - Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. - Repair or replace PVC copper pipe (including soldering) as needed. - Display the ability to train and mentor other technicians. - Display the ability to contact and direct contractors in the absence of Chief Engineer. - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. - Welcome and acknowledge all guests according to company standards anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Perform other reasonable job duties as requested. - Adhere to quality expectations and standards. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Other duries as assigned.