Pyramid Global Hospitality

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Hotel/Resort Name La Cantera Resort & Spa
Posted Date 1 month ago(1/16/2024 9:20 AM)
At La Cantera Resort & Spa, the Meetings and Events Team is responsible for the planning, coordination, and exceptional execution of all conferences and unique events contracted by the Group and Event Sales Department.  The Event Coordinator is responsible for supporting the Meeting and Events Operation, acting as a liaison between the client and the Resorts Operating Departments.  The Event Coordinator will collaborate daily with all departments in the Resort to anticipate, meet and exceed the needs of our clients.   This position requires a detailed, organized, and flexible individual who is customer focused, reliable, and an expert at multi-tasking.  Excellent inter-personal skills and effective written communication are essential for this role.   ESSENTIAL JOB FUNCTIONS - Enthusiastically welcome our guests and respond promptly to ensure that the client’s requirements and expectations for each event are met. - Review all relevant written communication documents, include Event Resumes, Banquet Event Orders and daily turnover information. - Conduct final inspections of each event to verify accuracy of event setup, food and beverage, etc in accordance with Resort standards. Remain one step ahead of the client in anticipating their needs,  and meet with the appropriate Resort staff prior to the function to ensure that any challenges are corrected. - Take initiative to resolve guest complaints and foster loyalty - Share your personal passion and knowledge of the services and amenities available to help our guests feel comfortable and at home. - Enjoy multi-tasking at a fast pace, while having an impeccable eye for detail and accuracy - Maintain a professional appearance, in accordance with the Image Guidelines set forth in the Associate Handbook - Attend appropriate resort and department meetings, and prepare the appropriate reporting tools as needed.
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Event Management
Position Type
Regular Full Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 1 month ago(1/22/2024 10:58 AM)
The Meeting & Event manager is dedicated to the planning, coordination, and exceptional execution of all conferences and unique events contracted by the Group and Event Sales Department.  This person is responsible for generating additional revenue for the hotel through effective negotiation and up-selling of food, beverage and ancillary experiences above contracted minimums.  The Meeting & Event Manager position requires a detailed, organized and flexible individual who is resolution oriented, customer focused, and is an expert at multi-tasking.  Excellent inter-personal skills, and effective written communication are a must for this position.   - Plan and ensure elite execution of social and corporate events of all sizes, and effectively communicate to all departments the information necessary for this successful execution - Monitor and manage guestroom blocks in accordance with the contract, as well as monitor key deadlines outlined.  - Prepare and distribute accurate Banquet Event Orders, and Event Resumes.  Effectively communicate any change and updates. - Conduct site visits and planning meetings for upcoming events - Maintain a strong relationship with clients, as well as with the hotel’s Operating departments. - Accurately forecast event revenue - Suggestively sell menus and experiences that meet the guest needs, and maximize revenue - Maintain a professional appearance, in accordance with the Image Guidelines set forth in the Associate Handbook - Attend appropriate resort and department meetings - Maintain a strong knowledge of hospitality trends, especially those related to food and beverage - Have a passion for creating an exceptional experience for all guests
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Event Management
Position Type
Regular Full Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 2 months ago(1/10/2024 11:27 AM)
The Pastry Cook will assists the Pastry Chef in heavy production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.     The Pastry Cook is responsible for the preparation of all cakes, pies, muffin, brioche and pastries of all types in accordance with the standards of quality set by the Pastry Chef.
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 2 months ago(1/5/2024 5:38 PM)
We are looking for a highly motivated Banquet Server to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! 
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 2 weeks ago(2/16/2024 2:08 PM)
The Host is responsible for greeting and proper seating of guests as they enter the restaurant. They will be responsible for creating an excellent first impression as well as ensuring timely and appropriate seating of guests. The Host will assist in maintaining the Resort Standards.   The Host shall strive to provide exceptional service to Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice! - Plans and coordinates timely seating of guests - Greets incoming guests - Takes reservations in person and over the phone, using professional language at all times - Responsible for hanging guests coats, purses, etc. - Cleans and resets tables as needed - Provide guests with high chairs, booster seats, etc. - Ensures guests are comfortable and welcome if required to wait - Maintains cleanliness of podium areas - Answers restaurant telephone, responding to guests’ questions in a professional manner - Escorts every guest to the table, hands out menus and ensures table(s) are properly set up - Maximizes the seating of the restaurant - Attends mandatory monthly department meetings appropriate resort and division meetings - Assists servers, and bussers with refilling beverages and/or clearing tables - Schedules dining room reservations - Notifies servers of guests’ special requests, events, etc. - Completes all assigned side-work, obtaining manager’s signature when complete - Informs server of any potential guest issues - Familiarizes him/herself with the menu - Answers questions and/or makes recommendations on menus as needed - Assists servers with monitoring assigned tables for customer satisfaction, quality, and additional service
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name La Cantera Resort & Spa
Posted Date 2 months ago(12/14/2023 5:31 PM)
The Server Assistant is responsible for ensuring the standards of service in assigned food and beverage outlets. They will assist in delivering food, drinks and other items to guests. The Server Assistant will act as a liaison between the kitchen, other servers, and guests. They will assist with maintaining the Resort standards.   They shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!
Location
US-TX-San Antonio
Location : Brand
Independent
Location : Property Name Linked
La Cantera Resort & Spa
Department
Food & Beverage
Position Type
Regular Part Time