We are looking for a strong, people-focused, dynamic HR Leader as the Area Human Resources Director for four hotels in the Portland area - the Benchmark Portland Hotel Collection. This position will not be remote, but would work out of the Sentinel Portland Hotel, with visits to the other three properties required.   Reporting to the Area General Manager and the individual hotel General Managers, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including: - recruiting - training - employee relations matters - wage & benefit administration - worker's compensation management - compliance with statuary requirements - budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel. Duties include (but are not limited to): - recruiting - interviewing - hiring - retention of qualified employees - overseeing payroll functions - direction and administration of the employee reward & recognition program - making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs - development, implementation, and administration of policies and programs related to the management of all hotel staff - making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements - preparing annual budget forecasts for the Human Resource Department - being responsible for safety programs and Workers' Compensation benefits - maintaining all hotel personnel records and Human Resource files, ensuring confidentiality

We currently have an opening for an Area Director of Sales & Marketing for four hotels in the Portland area - the Benchmark Portland Hotel Collection. This position would not be remote, but would work out of the Sentinel Portland Hotel, with occasion travel required. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue.   The Area Director of Sales will be a strategic commercial leader who can clearly identify emerging trends and develop strategies aimed at business sectors including sports and entertainment, Technology and Biotech.    Responsibilities - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership - 10% travel required    

The Assistant Director of Sales assists with direct oversight of sales and marketing operations for a hotel or assigned collection of hotels, in partnership with the respective Director of Sales/Director of Sales & Marketing. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel Sales Managers including, but not limited to, direct sales, follow-up, sales administration, hiring of staff, training, management, and coaching. Additional responsibilities include assisting with sales and marketing budget, forecast, advertising, and marketing and business plans.   ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)   - Coordinate all group, transient, and catering sales solicitations and bookings to maximize overall revenue. - Develop, recommend, implement, and manage the division's annual budget and the advertising, public relations marketing and sales plans and programs for the hotel to maximize rate, occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations. - Proactively conduct outside sales calls, conduct sales tours, and entertain clients. - Understand the content reflected in contracts and how to negotiate terms therein. - Develop and maintain market awareness to ensure the ability to predict revenue opportunities and set proactive strategies. - Monitor production of all top accounts and evaluate trends within your market. - Adheres to Company’s established regulations, company standards, sales standards and sales metrics related. - Comply with attainment of individual goals, as well as team goals and budgeted metrics. - Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue. - In partnership with the Director of Sales, help to manage hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline, and terminate, as appropriate. - Maintain strong visibility in local community and industry organizations. - Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management, providing training on a rotational basis. - Maintains professional working relationship and promotes open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments. - Travel on a weekly basis, as required. - Perform any other duties as assigned.   OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.)   - Develop networking opportunities through active participation in community and professional associations, activities and events. - Coordinates sales and marketing distribution by establishing sales and marketing territories, quotas, and goals. - Any other duties as assigned.

We currently have an opening for a Director of Travel Industry Sales. The Director of Travel Industry is responsible for the development of strategic plans impacting leisure travel markets as well as business transient markets in a results-oriented, creative, targeted, and experiential approach, working with the various channels in selling and marketing the entire Portland portfolio.   ESSENTIAL FUNCTIONS: (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.)   - Direct the identification, sales efforts and relationship with individual travel producers including travel management accounts, retail travel agents, consortiums, and wholesalers. - Direct the efforts to collect and organize relevant competitive information. - Assist in the creation and analysis of financials including budgets, forecasting, rates, and pricing guidelines as it pertains to the leisure and business travel markets. - Establish Leisure and Business Travel Marketing and Action Plans. - Establish wholesale, retail, and corporate travel (where appropriate) target lists. Attainment of annual room night and revenue goal for the leisure and business travel market sales program. - Initiate contact with perspective business travel accounts as identified through direct sales program. - Coordinate special promotional events for key leisure and business travel customers and their clients, i.e. General Managers receptions, customer appreciation parties and incentives, etc. Prepare bi-annual evaluation of individual companies in order to review the results in unison to ensure business and leisure travel guidelines are being met. - Make qualified sales trips and solicit new clients on behalf of the Portland portfolio. - Represent the property at appropriate travel industry tradeshows, conference and meetings. - Monitor mailings to leisure and business travel customers with updates of programs and events on behalf of Turtle Bay Resort. - Review accounts production and travel pattern to determine the appropriate market segment for negotiation. - Ensure that travel industry policies and wholesalers are known and adhered to by all hotel and office staff. - Maintain active liaison with competitors locally and nationally through personal contacts and professional associations. - Assess the market demand, financial projections and/or historic results for new and existing products, services, packages, and events offered by the resort so as to create an optimal mix for resort profitability and customer satisfaction. - Develop highly targeted strategies and tactics for customer acquisition, retention, and reactivation of lapsed customers in both the resorts’ business-to-business and business-to-consumer markets. - Work with the Revenue Management team to develop pricing strategies and yield management tactics in the various on-line and off-line distribution channels with the goal of maximizing resort profits and market share with varying supply and demand conditions, while still delivering a high-value resort experience for the customers.   - Participate in the hotels’ planning and budgeting process, with direct responsibility for leisure and business market revenues and expenses.     OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.)   - Develop networking opportunities through active participation in community and professional associations, activities and events. - Coordinates sales and marketing distribution by establishing sales and marketing territories, quotas, and goals. - Any other duties as assigned.

Come be a part of something bigger!   Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer: - Full Time employees have access to Medical and Dental insurance to fit your needs - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)  - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesn’t love to get away?) - Paid Time Off - Employee Assistance Program (We are here to support you and your loved ones) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more!