Welcome to Boston Harbor Hotel, where our Forbes Five-Star & AAA Five Diamond urban resort offers a journey of endless opportunities! When you join our team you become part of a passionate group at Benchmark Pyramid, a fast-growing leader in hotel management encompassing 200+ properties, that are dedicated to creating unique experiences unlike any other across the globe. We are seeking determined professionals with a passion for hospitality, who are committed to delivering unmatched service while working together to meet challenges boldly, thoughtfully, and creatively. Boston Harbor Hotel is pleased to offer a competitive compensation & benefits package, and excellent development opportunities, each offering unique ways to explore the world. Join the journey that will energize, challenge, and advance your career!   KEY RESPONSIBILTIES The primary responsibilities for the Business & Leisure Travel Sales Manager include but are not limited to: - Responsible for soliciting, prospecting, negotiating and booking new and repeat business through efforts, which could include; outside sales calls, referrals, networking, etc. to maximize room revenue. - Coordinate client specifications with all departments as appropriate, and efficiently respond to client comments or issues, to enhance future sales prospects. - Analyze historical, current and future hotel/market trends to create and develop key selling strategies to ensure hotel is positioned correctly with partners. - Develop and cultivate relationships with key corporate, business and travel industry accounts to maintain and increase market share. - Participate in trade shows, community and professional organizations to maintain high visibility and the achievement of sales and revenue goals. - Create booking incentives for need periods. - Follow all established policies and procedures relating to administration of accounts and ultimate booking of business. - Responsible for meeting and exceeding revenue goals. - Maximize revenue by selling all facets of the hotel, both orally and written form to previous, current and prospective clients. -  Conduct weekly site visits, while entertaining clients as deemed appropriate for potential business for that account. - Handle account details for all pertinent aspects of solicitation and closing are complete and documented. - Consistently deliver high standards of care to existing customers and to promote further business by exceeding customer expectations where possible. - Ensure all proposals and contracts are presented to the client accurately and effectively, while operating in accordance with strategic objectives to exceed market driven revenue components.  

BOSTON HARBOR HOTEL   JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Valet Parker at the Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel. This position is responsible to greet and welcome all guests and patrons in a courteous, professional and efficient manner and to assist with the transportation of luggage from the reception area to the guestrooms and vice versa.   CANDIDATE PROFILE   Experience: Must have at least (1) or more years of experience, with a combination of previous Guest Services experience in a Luxury Environment preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Bellperson include the following but are not limited to: - Secure luggage from all incoming guests upon check in; obtain room key and escort guest to room. - Place luggage in respective areas in guestroom, i.e. on luggage rack, in closet etc.... - Assist all departing guests with luggage transport from guestroom to front entrance. - Familiarize all guests with room amenities including temperature control unit, remote controlled television, mini bar, etc. - Inform guests of all hotel facilities including the hours of operation of the restaurants, lounges, health club/spa and gift shop. - Ensure prompt professional response to all guest requests for service. - Store and retrieve luggage from bell closet as needed while regularly logging such activity. - Deliver all messages and mail to in house guests in a timely manner. - Deliver any miscellaneous items i.e. flowers, packages, brochures, etc.. to guestrooms, banquet rooms or hotel offices as directed. - Assist guests with directions and other information. - Assist and relieve concierge staff whenever needed.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Demonstrated ability to work cohesively with a team. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must be familiar with the local area. - Ability to transport (pull, push) up to 50 lbs.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

Location Description Pyramid BHH Management LLC - Boston Harbor Hotel The Boston Harbor Hotel is Boston’s premier waterfront hotel, where luxury service is personal. We offer a competitive and comprehensive compensation and benefits package, as well as growth opportunity.   All candidates must display superior service orientation, be willing to learn and work as part of our team.  Due to the nature of our business, schedule flexibility is required for all positions.   Overview Director of Food & Beverage The Director of Food & Beverage will serve as part of the hotel’s Executive Leadership Team, who collectively make key strategic and operational decisions for the hotel. The Director of Food & Beverage will manage the Food & Beverage Operation, including all restaurants, bars, banqueting, room service and seasonal programming, and will ensure our guests receive the highest level of food quality and service. The primary responsibilities will be: - Manage and develop a team - Work closely with the hotel’s Executive Chef and the Director of Catering to ensure proper coverage and exceptional levels of quality service - Promote teamwork and quality service through daily communication and coordination with other departments.  - Develop and communicate departmental strategies and goals and assign/prioritize work duties - Communicate and enforce policies and procedures with team members - Ensure consistent adherence to Forbes Five-Star service and Boston Harbor Hotel brand standards, while elevating product and service - Establish and achieve quality and guest satisfaction goals; respond in a courteous and prompt manner to all guest questions, complaints and/or requests - Devise and monitor an annual budget - Achieve budgeted revenues, prepare monthly forecasts, monitor and control food, beverage and labor costs, and maximize profitability - Manage labor control and operating expenses and develop relationships with key suppliers and industry associates - Adhere to the annual budget while managing the flow of labor cost, and create an environment of engagement for team members - Collaborate, and effectively communicate with the Executive chef, and Director of Catering in creating innovative initiatives      

BOSTON HARBOR HOTEL   JOB SUMMARY The Human Resources Coordinator is responsible for coordinating the clerical procedures in the Human Resources office, providing administrative support, and completing special projects.   CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration or equivalent experience is required.   Experience: Minimum of one (1) or more years of basic Human Resources experience, preferably a Full-Service Luxury Hotel or in a Hospitality Setting.   KEY RESPONSIBILTIES The primary responsibilities for the Human Resources Coordinator include but are not limited to: - Answer all in-coming phone calls to the Human Resources office utilizing the proper phone etiquette. - Assist with referring staff to appropriate internal or external resources. - Coordinate the tracking of 90-day and annual reviews, log all reviews as they come in, coordinate the signature of the DHR, and return them to the manager. - Maintain accurate and complete employee files through filing all paperwork in a timely basis. - Maintain and publish an employee birthday list, coordinate birthday cards to be signed by the CARE - Administration of personnel requisitions, employee recognition and rewards programs - Responsible for handling, sending, and logging checks. - Responsible for updating referral list, completing reference checks, filing and correspondence with candidates. - Assist with orientation, scheduling and preparing packets. - Coordinate job posting and mailings to recruitment sources, and update the internal HR job posting. - Greet candidates, log applications, assist with pre-screening interviews, check references, and assist with the processing of new hires. - Responsible for completing, updating, and reverification of I-9 paperwork. - Assist with staff exit process and referring staff to appropriate internal or external resources. - Assist with completing HR month end reports. - Complete special projects as assigned.     JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:   - Must be computer literate. - System knowledge of Workday, ICIMS, HireRight preferred. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Must have experience in all Microsoft Office and industry relevant HRIS systems. - Ability to work effectively in Microsoft Excel to create spreadsheets regularly - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   FULL TIME - 4 DAYS PART TIME - 2 DAYS   JOB SUMMARY We are seeking a passionate hospitality professional, strengths in the guest’s experience and exceptional Beyond Compare service attitude for the position of Gift Shop Attendant. This position is responsible for assisting guests in a courteous and professional manner, by assisting in selling hotel products to maximize profits. The Gift Shop Attendant is responsible for ensuring that every guest is greeted warmly into the shop while maintaining Five Star Service Standards.   CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, and or related major or equivalent experience is preferred.   Experience: Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.   KEY RESPONSIBILTIES: The primary responsibilities for the Gift Shop Attendant include but are not limited to: - Greet customers immediately with a friendly and sincere welcome. - Provide prompt and professional response to all questions regarding any items in the shop and Valet Service. - Liaison between the Valet Team and the guest, ensuring proper payment for Valet Service. - Promptly answer the telephone using positive and clear communication. - Replenish all inventories that may be diminishing from the shelves. - Inform the Supervisor of any diminishing stock levels, so that items can be replenished. - Responsible for making sure all transactions between the register and the guest are handled in a quick and efficient manner. - Oversee the entire cleanliness of the shop and the cashier/valet booth. - Maintain all daily paperwork in an organized and legible manner to ensure good communication between the staff. - Complete all other assignments, duties and tasks as assigned by the Gift Shop Supervisor, and Director of Guest Services. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   JOB SUMMARY This position is responsible for the cleaning of the kitchen, as well as assisting with the employee dining room.   Experience: Minimum of 6 months of relevant experience, previous Hospitality experience preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Steward include but are not limited to: - Handles and washes all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff. - Handles and polishes all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Stores the above listed items in a neat and organized manner, always storing items in their assigned areas. - Empties all garbage cans and the disposal of all cardboard utilized by the Culinary staff. - Cleans all trashcans and returning of them to the proper areas of the kitchens. - Cleans all dish machines on a weekly basis. - Cleans kitchen equipment as required by the Executive Steward. - Cleans all floors throughout the culinary departments and the mats used in these areas. - Disposes of broken glassware and dishes. - Ensures required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Ensures all walls and ceilings are clean at all times - Follows checklist duties and responsibilities given by management and supervisors. - Arrives for work on time and in proper uniform. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Must be able to communicate clearly with guests, customers, supervisor and fellow employees. - Physical requirements – ability to work for extended periods of time standing, or walking within the hotel operation, which will include lifting, pushing, pulling and/or carrying up to 20 pounds. - Willingness to assist co-workers and guests beyond normal job duties - Ability to handle multiple and changing priorities in professional manner - Willingness to assist co-workers and guests beyond normal job duties - Ability to follow Universal Standards, including Guest Etiquette, Employee Etiquette, Phone Etiquette, Service Etiquette, and Ownership - Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   MAY - SEPTEMBER   JOB SUMMARY We are seeking a hospitality professional with strengths in safety and security for the position of Security Officer at the Boston Harbor Hotel. This position is responsible for patrolling the hotel premises to maintain order, enforce regulations and ensure observance of applicable laws.   CANDIDATE PROFILE   Experience: Must have at least (1) or more years of experience, with a combination of previous Security experience preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Security Officer include but are not limited to: - Patrolling lobbies, corridors, guest rooms, and other hotel areas, confers with management, interviews guests and employees. - Administrative duties, which will include writing incident reports, logs, accident reports, lost and found reports - Responding to calls for service when needed. - Responsible for all lost and found items for the hotel. - Interrogate persons to detect infringements and investigate disturbances, complaints, thefts, vandalisms, accidents, illness, violations of policies, and any other loss related event. - Patrolling hotel areas to detect/report and/or control fires, unsafe conditions, and missing or inoperative safety equipment. - Responding to, controls, provides and obtaining assistance for victims of accidents and/or illness.  Also reports on such in documentation. - Notifying staff of presence of persons with questionable reputations. - Assisting management and law enforcement officers in emergency situations. - Completing daily logs and incident reports. - Conducting daily key inventories and reports and variances. - Responding to alarm notifications.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Demonstrated ability to work cohesively with a team. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Thorough knowledge of safety and security procedures.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.   

JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Commis at the Rowes Wharf Sea Grille at the Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel.  This position is responsible for, setting the tables for service, and ensures prompt beverage and bread service in a Five Star manner, while maintaining stock and cleanliness of stations. The position of Commis assures the highest quality of food and beverage by working in an efficient and conscious manner, as well as maintaining and developing the highest service standards possible.   CANDIDATE PROFILE   This is a part-time role, candidates must have flexible availability to fulfill this role.   Experience: Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience in a Luxury Environment preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Commis at the Rowes Wharf Sea Grille include but are not limited to:   - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Knowledge of the appropriate table settings and service-ware. - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must possess basic computational ability. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Thorough knowledge of  food and beverage service - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

JOB SUMMARY We are seeking a skilled and committed hospitality professional to ensure the smooth operation of our In-Room Dining Operation as part of Food & Beverage.  The In-Room Dining Supervisor will ensure the service standards and procedures are constantly applied, to ensure employee and guest satisfaction. The ideal candidate would enjoy leading and developing employees and working in a fast paced environment. The In-Room Dining Supervisor will ensure the guests are consistently being provided the highest level of guest service in accordance with our standards.   CANDIDATE PROFILE Education: Bachelor’s degree, preferably specializing in Hospitality, Food & Beverage and or equivalent experience is required.   Experience: Must have at least two (2) or more years of strong progressive Food & Beverage experience, with previous experience in a Luxury Environment preferred, or other related/equivalent field may be considered. Minimum of one (1) year in a Supervisory role required.   Licenses or Certificates Preferably TIPS and ServSafe Certification     KEY RESPONSIBILITIES The primary responsibilities for the In-Room Dining Supervisor include but are not limited to: - Assist in overseeing the day-to-day operation of the In-Room Dining Department. - Work closely with the In-Room Dining Manager to ensure proper staffing to provide exceptional levels of guest service. - Ensure that In-Room Dining orders are being served in a professional and timely manner, by giving approximate time of order delivery. - Ensure proper set up and breakdown of In-Room Dining trays, including guest floor pickup. - Assist in maintaining the Min-Bar system, including ordering and inventory. - Ensure team members are following the proper steps of service, and following up on established training steps. - Maintain direct contact with guests, ensuring full guest satisfaction with timely feedback and recovery. - Communicate with team members on a daily basis, effectively relaying shift information. - Assist in completion of reports at the end of shift, communicating with the In-Room Dining Manager, and relaying appropriate guest information. - Communicate with the Heart of House staff and Sous Chefs to ensure orders are delivered and presented according to menu and guest specifications.   JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences:   - Requires a working knowledge of food and beverage operations as well as luxury core standards, and standard operating procedures.   - Ability to effectively lead and work cohesively as part of a team. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Must be able to work a flexible schedule, including weekends and holidays. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Superior time management and task prioritization - Ability to handle multiple and changing priorities in professional manner - Must have experience in all Microsoft Office and industry relevant POS systems - Ability to communicate effectively in the English language both verbally and in writing. A second language is desirable.     The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.   

BOSTON HARBOR HOTEL   FULL-TIME SEASONAL    JOB SUMMARY We are seeking a skilled, committed and passionate culinary professional for the position of Seasonal Cook at the Boston Harbor Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   CANDIDATE PROFILE   This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role.   Education: Bachelor’s degree, preferably specializing in Culinary Arts, and or related major or equivalent experience is required.   Experience: Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.   KEY RESPONSIBILITIES The primary responsibilities for the Cook include but are not limited to:   - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business.  - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Sous Chef and assists in any area needed. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the food & beverage, and exceptional Beyond Compare service attitude for the position of Server at Rowes Wharf Sea Grille at the Boston Harbor Hotel. This position is responsible for, preparing for service and to serve the guest in a Five Star manner. The Server will provide guests with detailed menu descriptions and anticipate their needs, while exceeding guest expectations.   CANDIDATE PROFILE This is a full time role, candidates must have flexible night and weekend availability to fulfill this role.   Experience: Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Server at the Rowes Wharf Sea Grille include but are not limited to: - Assist with greeting guests, creating a good first impression for the dining experience. - Completion of all opening and closing side work. - Ability to provide detailed descriptions of all menu items, assisting with pairings, while ensuring accurate orders are taken. - Provide the highest service standards possible to all guests. - Full knowledge and descriptions of all wines, beers, and cocktails, and be able to make recommendations. - Service of cocktails, wine and champagne in accordance with safe alcohol service standards. - Maintain the cleanliness of server stations, and equipment. - Meet and exceed all guest request and expectations with a professional attitude. - Keep tables clean throughout the evening. - Adhering to the proper cash handling procedure including tip reporting, due backs, and bank. - Complete all closing procedures. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Requires a thorough knowledge of food and beverage service, as well as luxury core standards. - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must possess basic computational ability. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Thorough knowledge of  food and beverage service - Ability to communicate effectively in the English language. A second language is desirable. The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   JOB SUMMARY This positions is responsible for providing preventative maintenance for all areas of the hotel, and maintaining the physical appearance of the property.   CANDIDATE PROFILE Experience: Must have at least three (3) or more years of Engineering experience, with previous experience in a Hospitality environment preferred, or other related/equivalent field may be considered.   KEY RESPONSIBILTIES The primary responsibilities for the Engineer will include but are not limited to: - Provide preventive maintenance for all areas of the hotel. - Maintain physical appearance of the property, up to Five Star standards to complete the guest experience. - Assure open communication and cooperation with the engineering and operations staff of Rowes Wharf. - Ensure the overall facility and all operating departments are maintained in proper condition including but not limited to, guest rooms, public space, service areas, equipment and furnishings. - Maintain communication with Front Office, Housekeeping, Food and Beverage, Sales, and Health Club and Spa to ensure all maintenance deficiencies are identified and repaired in a timely manner. - Complete special projects as necessary. - Other duties as assigned by the Chief Engineer   JOB QUALIFICATIONS In addition to performance of key responsibilities and supportive functions, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work with maximum efficiency, accuracy and attention to detail. - Ability to work cohesively as part of a team. - Ability to work for extended periods of time on feet, or walking within the hotel operation, which will include, lifting, pulling, pushing and/or carrying up to 50 pounds. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Ability to work in Hotel Operations software, such as HotSos.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   JOB SUMMARY   The Night Auditor is responsible for performing close of day reports, and audits for the hotel Front Office. This position will account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts and running and distributing daily reports. The Night Auditor will also function as the primary contact for guests upon arrival and departure between the hours of 11 PM and 7 AM, by greeting guests at the Front Desk and processing check-in and check-out transactions.   CANDIDATE PROFILE   Education: Bachelor’s degree, preferably specializing in Hospitality, Business Administration, Accounting and or related major or equivalent experience is preferred.   Experience: Must have at least one (2) or more years of related guest experience, with experience in Hospitality preferred. Previous experience in Night Audit is preferred.   KEY RESPONSIBILITIES The primary responsibilities for the Night Auditor include, but are not limited to: - Greet guests immediately with a friendly and sincere welcome. - Complete the registration process by inputting and retrieving information with routine efficiency from the computer system, confirming pertinent information, including number of guest rooms and room rate. - Follow all specified procedures to audit the shift closing of all Front Office staff. - Produce accurate and timely reports, and correctly handle all cash transactions. - Maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports walked to Accounting. - Reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shift. - Balance and audit for accuracy, including; room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports. - Complete and transmit daily Management and Accounting reports, and supporting documents. - Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest’s messages. - Assist the Night Manager with any other special projects as assigned.   JOB QUALIFICATIONS   - In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Experience in property management software, such as OPERA and Micros, is preferred. - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team, as well as independently. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must have experience in all Microsoft Office suite products.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   HOTEL OVERVIEW A member of Preferred Hotels & Resorts LEGEND Collection, Boston’s only Forbes Five-Star waterfront hotel welcomes guests arriving by land or sea. Located on the historic Rowes Wharf Harbor, the Boston Harbor Hotel’s inviting ambiance and unparalleled service provide the ideal home away from home for travelers. Luxurious accommodations with sweeping views of Boston’s cityscape or breathtaking waterfront, a contemporary spa and fitness center, world-class dining and a 34-slip marina make the Boston Harbor Hotel a destination Beyond compare.    JOB SUMMARY We are seeking a skilled and committed hospitality professional; strengths in service, thorough knowledge of the food & beverage experience, and exceptional Beyond Compare service attitude for the position of Host/Hostess of the Rowes Wharf Sea Grille at the Boston Harbor Hotel. This is an exciting opportunity for the right individual to grow as a food & beverage professional to be part of a team always pushing one another to raise the bar. The ideal candidate will have at least one or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred. CANDIDATE PROFILE   This is a part-time role, candidates must have flexible night and weekend availability to fulfill this role.   Experience: Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage in a Luxury environment preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Host/Hostess at the Rowes Wharf Sea Grille include but are not limited to:   - Greet and seat the guests with a warm welcome. - Maintain all necessary records (reservations, etc.), menus, and menu showcase. - Answer Restaurant phone according to Boston Harbor Hotel standards. - Ensure all verbiage for promotions, holiday brunches, Summer entertainment and any other events in the Restaurant, is accurate and appropriate. - Maintain excellent personal hygiene and wear a perfect uniform at all times. - Complete all tasks assigned by the Restaurant Manager and Assistant Managers. - Handling Comments and Suggestions. - Meet all guest request and expectations with a professional attitude. - Ensure Forbes Standards are upheld during every guest interaction. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Knowledge of the appropriate table settings and service-ware. - Require good communication skills, both verbal and written. - Must possess basic computational ability. - Must be able to lift up to 15lbs + on a regular and continuous basis. - Thorough knowledge of food and beverage service. - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   $4000 SIGN ON BONUS   - After 30 days of employment you will recieve $1000  -After 90 days of employment you will recieve $3000   JOB SUMMARY We are seeking a passionate Culinary professional; strengths in high volume pace, thorough knowledge of Seafood, and exceptional Beyond Compare attitude of the position Sous Chef of the Rowes Wharf Sea Grille. Under the guidance of Executive Chef Daniel Bruce, and the Chef de Cuisine, the Sous Chef will assist in leading and managing the RWSG Kitchen and Kitchen employees, ensuring exceptional quality and presentation of all menu items, and proper handling and storage of all food items in accordance with health regulations.     CANDIDATE PROFILE Education: Graduation from accredited Culinary school, or equivalent work experience. Culinary Arts Degree preferred, but will consider overall experience.   Experience: Minimum of 3 years of progressive Culinary Art’s experience; Supervisory and or management experience. Previous Hospitality experience preferred, as well as Full Service Restaurant experience preferred.   Licenses or Certificates Preferably ServSafe Certified   KEY RESPONSIBILITIES The primary responsibilities for the Sous Chef will include but are not limited to: - Assist with managing the daily production, preparation and presentation of all food for the Rowes Wharf Sea Grille. - Observe expediting flow, and make adjustments in order to adhere to control procedures for cost and quality. - Inspect, select and use the freshest fruits, vegetables, meats, fish, fowl and other food preparation of all menu items - Monitor to ensure proper receiving, storage and rotation of food products, as to comply with the City of Boston health department regulations, including coverage, labeling, dating and placing items in proper containers for Kitchen and service. - Coordinate with the Chef de Cuisine to ensure all menu updates are communicated to the Kitchen staff. - Ensure that all menu specifications are met during service and production. - Assist with scheduling the Kitchen staff for proper coverage to be maintained for service levels, while keeping payroll costs in line with productivity forecast. - Ensure weekly and monthly inventories are completed in the restaurant. - Establish effective communication with all employees. - Ensure Kitchen staff adhere to the Boston Harbor Hotel standards of conduct, policies and procedures, Food Safety standards. - Coach and counsel Kitchen staff when standards are not met, and policies and procedures are not followed. - Ensure that the equipment in the Kitchen is clean and in proper working condition, ensuring any issues are taken care of with the Engineering team. - Assist the Executive Chef and Chef de Cuisine with special projects as assigned.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment. - Demonstrated ability to work cohesively with a team. - Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Ability to manage Kitchen team and daily productivity - Problem solving, reasoning, motivating, organizational and training abilities are used often. May be required to work nights, weekends, and/or holidays.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. 

BOSTON HARBOR HOTEL   JOB SUMMARY We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the guest’s experience, and exceptional Beyond Compare service attitude for the position of Valet Parker at the Boston Harbor Hotel, Boston’s only Forbes Five-Star waterfront hotel. This position is responsible for assisting each guest and outlet patron with Valet parking, and direction for self-parking.   CANDIDATE PROFILE   License Requirement: Required to have and maintain a valid state driver’s license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission is preferred.   Experience: Must have at least (1) or more years of experience, with a combination of previous Guest Services experience preferred.   KEY RESPONSIBILTIES The primary responsibilities for the Valet Parker include but are not limited to: - Inspect each vehicle before taking possession and mark tickets of findings, inform customers of valet rate. - Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Manager. - Have a thorough knowledge of the major streets, landmarks and freeways in the area of the hotel to be able to provide guest and patrons directions to various locations in the area, if needed. - Observe all traffic laws and safe driving practices. - Ensure prompt professional response to all guest requests for service. - Assist and relieve door staff and bell staff as requested and directed. - Open the door for all guests and patrons entering and exiting the hotel. - Maintaining the lobby entrance vestibule including cleaning, vacuuming, etc. as needed. - Acknowledge any approaching guest warmly and assist however needed. - Perform in a standard as well as an automatic automobile. - Maintain a safe, clean and orderly work area. - Complete all other assignments, duties and tasks as assigned by the Concierge and Director of Guest Services.   JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Demonstrated ability to work cohesively with a team. - Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills. - Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable. - Must be familiar with the local area.   The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.   

BOSTON HARBOR HOTEL   HOTEL OVERVIEW A member of Preferred Hotels & Resorts LEGEND Collection, Boston’s only Forbes Five-Star waterfront hotel welcomes guests arriving by land or sea. Located on the historic Rowes Wharf Harbor, the Boston Harbor Hotel’s inviting ambiance and unparalleled service provide the ideal home away from home for travelers. Luxurious accommodations with sweeping views of Boston’s cityscape or breathtaking waterfront, a contemporary spa and fitness center, world-class dining and a 34-slip marina make the Boston Harbor Hotel a destination beyond compare.    JOB SUMMARY We are seeking a skilled, committed and passionate culinary professional for the position of Cook at the Boston Harbor Hotel. This position will be responsible for the preparation of stations, production of food, execution of menu items and pristine plate presentation that surpasses guest expectations. This is an exciting opportunity for an individual to become part of a team always pushing one another to raise the bar. The ideal candidate will have at least one year of relevant experience, with hot line experience required.   CANDIDATE PROFILE   This is a full-time seasonal role, candidates must have flexible night and weekend availability to fulfill this role.   Education: Bachelor’s degree, preferably specializing in Culinary Arts, and or related major or equivalent experience is required.   Experience: Must have at least one (1) or more years of related Culinary experience, with experience in Hospitality preferred. Hot line experience required.   KEY RESPONSIBILITIES The primary responsibilities for the Cook include but are not limited to:   - Completes daily prep responsibilities and sets line for service. - Prepare all hot food items according to standard recipes and/or as specified on guest check. Ensure consistency of product for the guest. - Check the quality of the food as it arrives in the kitchen and informs the Sous Chef of damage product. Properly labels, dates, storage of all food. - Maintains work area in a safe and sanitary manner, and reports safety issues. - Maintains high standards of food preparation in a timely fashion while performing multi tasks. - Works closely with standard recipes and presentations in order to meet required food costs and obtain uniform quality. Maintains product consistency, seasoning of food, and plate presentation. - Continuously looks for ways to increase productivity. - Handles food and rotates it according to established procedures, including cooking and cooling temperatures. - Utilizes proper and safe knife skills. - Order food requisitions with collaboration of Sous Chef according to business.  - Respects and accommodates the food server’s request regarding guest’s personality, preference, and requests. - Maintains a full line of communication with supervisors. - Performs any other tasks as assigned by Sous Chef and assists in any area needed. JOB QUALIFICATIONS In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences: - Must be able to speak, read, write and understand the primary language used in the workplace. - Require good communication skills, both verbal and written. - Must be able to lift up to 30lbs + on a regular and continuous basis. - Ability to communicate effectively in the English language. A second language is desirable.    The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.