Pyramid Global Hospitality

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Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 2 weeks ago(2/16/2024 5:38 PM)
Are you ready to join our dynamic team and serve up some seriously good vibes? We are on the hunt for a charismatic and energetic Restaurant Server to become an integral part of our Pine Room. If you thrive in a fast-paced environment, love interacting with people, and have a passion for delivering exceptional service, then this is the opportunity you've been waiting for! We need  a part -time server with lunch availability (11am - 4 pm)  and dinner service - ( 4pm- close - 10 or 11 pm) availability to join our team!    Key Responsibilities: - Greet guests with a smile and make them feel like rock stars from the moment they step through our doors. - Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages. - Juggle multiple tables like a pro, balancing the art of timing with an infectious positive attitude. - Be the ultimate culinary tour guide, answering questions, describing menu items, and providing an unforgettable dining experience. - Collaborate closely with our kitchen team to ensure seamless communication and smooth operations. - Anticipate and fulfill guests' needs before they even must ask, because you're a mind-reading superstar! What we offer: - A vibrant and lively work environment where every day is a celebration of food, fun, and fantastic interactions. - The chance to work with a supportive team that feels more like family than colleagues. - Opportunities for growth and development because we believe in nurturing talent and promoting from within. - Flexible scheduling to accommodate your personal life and ensure work-life balance. - Competitive compensation, including tips that will make you feel like you've won the lottery with every shift.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Part Time
Minimum Salary
USD $2.80/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 2 weeks ago(2/13/2024 4:57 PM)
We are looking for a highly motivated Banquet Setup/ Breakdown Attendant to join our team!  This individual will help with the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function. We  currently have 3 part- time position. (1) AM - Shift typically runs 7am - 12pm or 3 pm and (2) PM Shifts typically run 3 pm to 11 pm. Weekend and Holidays are a must and business levels will dictate shift needs.   If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites. - Bus tables and re-set them as needed. - Resolve guests’ issues and create an amazing experience. - Communicate and maintain a positive relationship with culinary and stewarding staff. - Maintain an awareness of all functions, events and meetings taking place at any given time.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
Regular Part Time
Minimum Salary
USD $15.00/Hr.
Maximum Salary
USD $15.25/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 2 weeks ago(2/13/2024 4:39 PM)
We are looking for a highly motivated Banquet Setup/ Breakdown Attendant to join our team!  This individual will help with the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function. This will be a full time PM position - Must work weekends/holidays. Shift is typically 3pm - 11pm - 30 to 40 weekly hrs but shift and hours based on business needs.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites. - Bus tables and re-set them as needed. - Resolve guests’ issues and create an amazing experience. - Communicate and maintain a positive relationship with culinary and stewarding staff. - Maintain an awareness of all functions, events and meetings taking place at any given time.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
Regular Full Time
Minimum Salary
USD $15.00/Hr.
Maximum Salary
USD $15.25/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 2 weeks ago(2/12/2024 3:55 PM)
We are looking for a highly motivated, customer focused Busser to join our team!  The Busser is key to a successful operation.  This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on their feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Part-Time Shifts typically from 5:00 PM to 9:00 PM (10:00 PM weekends).Friday & Saturdays availability required -Opportunity for additional cross training
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Part Time
Minimum Salary
USD $9.50/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 3 weeks ago(2/6/2024 5:28 PM)
Do you have a sizzling passion for culinary creativity? Are you ready to turn up the heat in the kitchen? We are seeking a vibrant and enthusiastic Cooks to join our culinary team and bring the flavor fireworks to our plates! We have various positions available including line cooks, garde manger & breakfast buffet. Shifts available: AM, MID, PM shifts Responsibilities: - Plate Perfection: Create culinary masterpieces with finesse and precision, ensuring that every dish is a visual delight that will make taste buds dance with joy. - Culinary Choreography: Work in perfect harmony with the rest of the kitchen crew, performing a well-coordinated culinary ballet that results in timely and synchronized delivery of mouthwatering meals. - Flavor Innovation: Infuse your dishes with your own personal flair and ingenuity, utilizing fresh ingredients and a passion for experimentation to elevate flavors to new heights of deliciousness. - Orderly Chaos: Maintain a clean and organized workspace, ensuring that ingredients are well-stocked, equipment is properly maintained, and food safety standards are upheld with unwavering diligence. - High-Octane Hustle: Embrace the fast-paced nature of the kitchen, thriving under pressure and delivering outstanding results, even when the heat is on.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Culinary
Position Type
Regular Full Time
Minimum Salary
USD $13.50/Hr.
Maximum Salary
USD $18.00/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 4 weeks ago(2/2/2024 1:54 PM)
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Shift is 7:00 am to 3:00 pm , with possible midshift coverage 12:00 pm to 8 pm (when buisness needs dictate)  Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Front Office
Position Type
Regular Full Time
Minimum Salary
USD $13.50/Hr.
Maximum Salary
USD $15.25/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/26/2024 5:24 PM)
The A.V. Technician is responsible for the basic to advanced set-up, operation and tear down of all audio visual equipment used by the Hotel and corporate clients. The A.V. Tech position will begin to focus towards mastering the Audio, Video or Lighting side of the AV industry, while maintaining a general working knowledge of each of the other two areas. Shift will vary based upon needs. You should be flexible to work weekends and holidays as needed.   Responsibilities: - Set-up audio/visual equipment in meeting rooms according to clients needs.  This requires lifting an average of 20-30 lbs. to a height of 36-50 inches with occasional lifting of up to 75 lbs. to a height of 6 feet. - Set-up includes: Build scaffolding for projectors, erecting large projection screens and pipe and drape. Taping cords to floor and along walls requiring bending and kneeling. Climbing ladders to a height of 16 feet to hang banners and adjust lighting. Carrying of equipment up to 75 lbs. to and from meeting rooms. - Operation of all audio/visual equipment.  Requiring working knowledge of video and audio equipment, computers, projectors, cameras, telephones to include hook-up and trouble-shooting.  - Operation of equipment may require long periods of standing or kneeling in one place (operating cameras or spotlights).  - Climbing scaffold and ladders and ability to maintain balance while performing audio/visual duties. - Maintaining equipment and inventory.  - Requires: Ability to read and count. - Ability to lift and carry up to 75 lbs. - Good manual dexterity needed for repair and cleaning of equipment (use of hand tools, soldering iron, etc.). - Administrative duties include: Good telephone skills, ability to work directly with clients. - Ability to read several weeks worth of contracts, tracking the use of equipment, analyzing the best use of equipment and ensuring an adequate inventory of needed equipment. - Basic typing skills. - Basic office skills. - The flexibility to work a varied schedule due to business levels and industry demand (hotel is open 7 days a week). - Build and maintain a good relationship with our clients. Work as a team with all other Hotel departments. - Assist Conference Concierge with duties to include; answer telephones, light typing, counting change, operation of copiers and general assistance with guests’ conference needs. - Requires good verbal communication skills, manual dexterity, ability to cheerfully handle several requests at one time. - Assist Conference Services staff in set-up, tear down and refreshing of meeting rooms. - Requires ability to lift 35 lb. arms chairs, lift and carry tables weighing up to 70 lbs, pushing and pulling heavy carts, ability to stoop, bend and kneel. - Respond to any reasonable task assigned by Manager. Assist in keeping the Conference Center clean and orderly.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Operations
Position Type
On Call
Minimum Salary
USD $12.00/Hr.
Maximum Salary
USD $15.00/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/26/2024 5:18 PM)
We are looking for a highly motivated Banquet Server to join our team! This will be the PM Shift. This individual will help to set up and prepare the banquet room for banquet functions, serve and bus tables as well as clean up after the event.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Available shifts 2pm-12am and Open Availability.   Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces. - Service includes picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of the back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs. - Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked. - Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen. - Cleans and sanitizes tables and/or counters & seats after guests are finished. - Explains how various menu items are prepared, cooking methods and ingredients. - Takes into consideration any special request and dietary issues made by the guest. - Provides general property information Offers warm and sincere welcome/farewell for all guests. - Interacts with staff in a professional manner, assisting other departments with necessary information. - Ensures final quality check on food and beverage items prior to serving guests. - Monitors assigned tables for customer satisfaction, quality, and additional service. - Addresses any guest issue promptly and with high concern. - Aids other event and restaurant staff as needed. - Maintains constant awareness of safety issues, (i.e., broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
Regular Part Time
Minimum Salary
USD $2.80/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/26/2024 5:12 PM)
We are looking for a highly motivated Banquet Server to join our team!  Are YOU a morning person! We want you to join our team. This individual will help to set up and prepare the banquet room for banquet functions, serve and bus tables as well as clean up after the event.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Available shifts 5 am – 2pm and Open Availability.   Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks, and putting out table centerpieces. - Service includes picking up food from the back hall, carrying trays to function location, serving food, and clearing the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of the back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs. - Performs food & beverage preparation duties such as preparing condiments, brewing coffee, and ensuring workstations are stocked. - Serves food and beverages to guests Removes dishes, glasses, silverware, or other items from tables/counter tops and takes them to the kitchen. - Cleans and sanitizes tables and/or counters & seats after guests are finished. - Explains how various menu items are prepared, cooking methods and ingredients. - Takes into consideration any special request and dietary issues made by the guest. - Provides general property information Offers warm and sincere welcome/farewell for all guests. - Interacts with staff in a professional manner, assisting other departments with necessary information. - Ensures final quality check on food and beverage items prior to serving guests. - Monitors assigned tables for customer satisfaction, quality, and additional service. - Addresses any guest issue promptly and with high concern. - Aids other event and restaurant staff as needed. - Maintains constant awareness of safety issues, (i.e., broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
Regular Part Time
Minimum Salary
USD $2.80/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/25/2024 3:50 PM)
We are looking for a highly motivated individual to join our Reservations Team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. As a Reservation Agent, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will assist guests with reservations, inquiries, and cancellations, and quoting available rates to maximize room revenue. This role serves the key hours where service is of utmost importance, this will be a flexible part time schedule between 16-24 hours.   - The Reservation Agent will professionally manage all incoming reservation calls with warmth and efficiency. - Answer inquiries of room rates, outlets, area location, room type and availability, successfully converting calls into sales. - Be a subject matter expert in all hotel offerings, packages, special rates, promotions, ads, website offerings, seasonal and home office campaigns. - Be able to confirm and adjust reservations, up-sell, cross-sell and promote the resort’s amenities and offerings. - Understand and follow reservation policy pertaining to guarantees, cancellations and no-shows and communicate them clearly to each guest Intake and secure all required information when making a reservation. - Coordinate information, special requests, amenities with sales and conference services staff as well as all other departments. - Responsible for accurately confirming reservations and accurately managing in OnQ PMS. - Be knowledgeable of resort forecasts, future bookings and peak periods Interact with resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of the layout of the hotel including all room types, suites and meeting rooms. - Process all advance deposits on future reservations and post each deposit to guest’s reservation. - Run necessary reports daily. - Participate in departmental and resort meetings on an as needed basis. - Create and maintain positive relationships with all other departments and know how they relate to the reservations department.    
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Reservations
Position Type
Regular Part Time
Minimum Salary
USD $13.50/Hr.
Maximum Salary
USD $15.25/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/25/2024 3:22 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Pyramid Global Hospitality.   Position Hours: 2nd Shift - 3:00 pm to 11:00 pm Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Part Time
Minimum Salary
USD $13.00/Hr.
Maximum Salary
USD $13.25/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 1 month ago(1/23/2024 2:06 PM)
We're looking for a skilled, capable Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs.   As the Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment.   A background in hotel or apartment/high-rise maintenance will qualify you. A positive attitude and a "can-do" spirit will land you this opportunity.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Engineering
Position Type
Regular Full Time
Minimum Salary
USD $19.00/Hr.
Maximum Salary
USD $23.00/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 2 months ago(1/12/2024 5:07 PM)
We are currently looking for a Full-Time Housekeeping Houseperson with excellent customer service and housekeeping skills to join our team at the Hotel Roanoke & Conference Center!   As the Houseperson, you’ll be responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met. In addition, you’ll assist Room Attendants with room cleanliness by removing trash and dirty linens from them to providing them supplies and clean linens while responding to individual guest requests for housekeeping service.   Come on join the team and grow with us! Key responsibilities include:  - Ensuring that all corridors, vending areas, elevators and landings and service areas on guest floors are always clean and presentable. - Providing linen supplies for Room Attendants. - Stocking guest floor closets. - Delivering and retrieving items requested by guests and/or Floor Supervisor. - Reporting maintenance issues to Direct Manager or Supervisor immediately. - Greeting guests in hallways in a professional, pleasant and friendly manner. 
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Minimum Salary
USD $13.00/Hr.
Maximum Salary
USD $13.50/Hr.
Hotel/Resort Name Hotel Roanoke & Conference Center
Posted Date 3 months ago(11/19/2023 12:41 PM)
Are you ready to join an incredible team where cleanliness meets cheerfulness? We're on the hunt for a dynamic and motivated individual to fill the role of Hotel Housekeeper at our vibrant and upscale establishment. As a Housekeeper, you'll be responsible for ensuring our guests experience a sparkling and enjoyable stay from the moment they step into their rooms. If you have an eye for detail, an infectious energy, and love to create a welcoming atmosphere, this is the perfect job for you! Key Responsibilities: - Delight guests with your exceptional cleaning skills, making every room a pristine haven of comfort and luxury. - Show off your organizational prowess as you efficiently manage your cleaning supplies, ensuring everything is well-stocked and readily available. - Bring a positive attitude and warm personality to every interaction with guests, making them feel valued and cared for throughout their stay. - Collaborate with our passionate team members, fostering a cooperative environment that promotes teamwork and ensures exceptional service. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.
Location
US-VA-Roanoke
Location : Brand
Independent
Location : Property Name Linked
Hotel Roanoke & Conference Center
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Minimum Salary
USD $13.50/Hr.
Maximum Salary
USD $15.25/Hr.