Pyramid Global Hospitality

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Hotel/Resort Name Saddlebrook Resort
Posted Date 4 hours ago(2/23/2024 11:35 AM)
A kitchen steward is an individual who typically assists cooking teams in industrial or commercial cooking environments. They maintain the cleanliness of cooking stations, equipment, tools, floors and general surfaces.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Stewarding
Position Type
Regular Full Time
Maximum Salary
USD $13.50/Yr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 4 days ago(2/19/2024 10:07 AM)
We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Part Time
Maximum Salary
USD $8.98/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/15/2024 1:47 PM)
This position will have an overall focus on the recruitment of Tennis, Golf and Academic Only students for Saddlebrook Preparatory School. Works in cooperation with a network of third party sports and educational consultancy agencies to drive annual enrollment and revenue. The Saddlebrook Prep Recruiter will be in charge of managing lead generation for the Tennis and Golf Academies by establishing relationships with the existing Agency networks and support the Directors Tennis and Golf Programs and the Head of School.   Position Responsibilities:   Marketing · Assist in driving the Marketing outreach plan for the Recruitment & Referral Program o Assist in developing outreach plans to define the competitive differentiation and key messages to promote the Recruitment & Referral and build brand awareness among the target audience to generate and increase business. o Outreach activities to be planned and executed may include event promotion and activation, marketing materials development, digital marketing strategy and execution, CRM/e-mail marketing, SEO/SEM, and website/social media content and advertising to optimize the marketing mix and revenue in the assigned business areas. · Manage and organize the many key interactions with educational consultancy agencies and media partners across all relevant sports or business areas, to increase awareness for our target audiences · Represent Saddlebrook Sports Academies at key market events to identify new potential referral agencies across the globe   Business Development · Work closely with sports staff and VP of Saddlebrook International Sports to create, monitor and report on goals and objectives for the Recruitment & Referral Program · Researches competitors and industry trends to ensure implementation of best practices with the Recruitment & Referral Program · Supports Leads communication strategy and sharing of information with Marketing and Outreach, including PR and multiple media outlets, to ensure maximum exposure for the Recruitment & Referral Program · Assist the VP of SIS with Identifying, vetting and sending third party agreements to onboard new agencies   Sales: · Service the lifecycle of the sales and enrollment process for Academy & Camp Program enrollments · Support enrolled Agencies on SIS programs, sales and marketing updates · Manage tracking of activity to review pipeline management, sales delivered, and prospective agencies with VP of SIS · Maintaining an accurate pipeline of prospective and enrolled Agencies · Supporting and maintaining a high level of understanding of the four year model for the Academy program student-athlete · Determining Agency needs and expectations while making expert recommendations to maximize their leads to sales conversion · Assist in implementing best practice policy and procedures, from the on-boarding process of new agencies through complete training of SBP products and programs · Assist agencies with marketing initiatives to promote SBP programs- email campaigns, promotional offers, website presence, social media, etc. · Serve as a central point of contact for the VP of SIS and the program internally across all departments as well as externally with agencies · Update communication platforms to update all agencies on relevant stories, news, internal changes, program offerings, etc. · Strengthen relationship with key new and existing agencies to fully capitalize on the business development opportunity within their network · Properly and effectively use the necessary CRM software · Adhere to all company policies, procedures and business ethic codes · Adhering to all company policies, procedures and business ethic codes · Other duties as assigned
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Health Club
Position Type
Regular Full Time
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/15/2024 11:45 AM)
Saddlebrook is looking for entry-level tennis court maintenance technicians to join our team! This person will perform scheduled and required tasks of Tennis Court Maintenance programs on a timely basis. Responsibilities include: - Intermediate grooming and maintenance of tennis courts - Keep hard courts blown off, in addition to keeping courts and areas free of weeds, debris and stray tennis balls - Check windscreens, replacing zip-ties and windscreens as needed - Insure that courts are opened and closed promptly - Set up ball machine and assist, as needed - Equipment operation, care and maintenance; keep carts clean and serviced when needed; return all machinery and tools to designated areas when not in use - Be responsible for promptly returning any items found in and around the courts to “Lost and Found” - Perform intermediate, miscellaneous tasks as directed - Maintain professional behavior and appearance at all times
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Health Club
Position Type
Regular Full Time
Maximum Salary
USD $15.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/15/2024 11:43 AM)
Searching for reliable and productive housekeeping team member to join the Saddlebrook family.   Responsibilities - Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.  - Adhere to cleaning procedures and instructions for use of cleaning agents.  - Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.  - Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.  - Push and pull vacuum throughout entire room and empty trash.  - Replenish amenities, linens, and supplies in guest room.  - Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.  - Comply with attendance rules and be available to work on a regular basis.  - Perform any other job related duties as assigned.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Minimum Salary
USD $14.00/Hr.
Maximum Salary
USD $15.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/15/2024 11:02 AM)
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department.   Duties include: - Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas. - Inspect guest rooms, public areas, & heart of the house for cleanliness. - Train, motivate, coach, counsel, & discipline staff members. - Maintain a regularly scheduled cleaning program. - Maintain supply and linen inventories. - Update room statuses in the computer. - Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Maximum Salary
USD $16.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/13/2024 11:47 AM)
Responsibilities - Assist guests as front desk agent, late check in, room requests, ect. - Prepare daily Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.  - Run audit reports/journals from the front office system, Point of Service and the computer.  - Make corrections and adjustments and handle all computer problems that might occur throughout the shift.  - Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.  - Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.  - Comply with attendance rules and be available to work on a regular basis.  - Perform any other job related duties as assigned.  
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Front Office
Position Type
Regular Full Time
Minimum Salary
USD $15.00/Hr.
Maximum Salary
USD $15.75/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 week ago(2/15/2024 9:27 AM)
- Read Banquet Event Order (BEO) and know how to complete a set-up. - Set tables in assigned area correctly and uniformly. - Greet guests and respond to requests. - Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment. - Assist in setting up/breaking down buffet or other special food service tables and equipment. - Greet guests following guidelines set by the policies/procedures regarding the service of food and beverage. - Complete assigned side work. - Hours: Flexible; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. - Complete other duties as assigned by supervisor/manager.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/12/2024 2:03 PM)
POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality.   ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Banquets
Position Type
On Call
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/9/2024 2:35 PM)
Targeted recruitment for Sports Performance
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Health Club
Position Type
Regular Full Time
Maximum Salary
USD $12.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/7/2024 3:36 PM)
- Show guests to room assisting with their luggage. - Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. - Check luggage for hotel guests both for day and overnight. - Open doors and greet guests in a friendly and courteous manner. - Deliver messages and valet to guest rooms. - Perform pick ups and drop-offs for the guests in a timely and friendly manner and inspect vehicles. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned.  
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Guest Services
Position Type
Regular Part Time
Maximum Salary
USD $12.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/7/2024 3:21 PM)
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities - open availability - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. - Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Front Office
Position Type
Regular Full Time
Maximum Salary
USD $15.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/7/2024 3:20 PM)
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities - open availability - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. - Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Front Office
Position Type
Regular Full Time
Maximum Salary
USD $15.00/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 weeks ago(2/7/2024 3:15 PM)
We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 month ago(1/22/2024 10:12 AM)
Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees. - Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine. -  Cleans rooms, hallways and restrooms.  Washes walls and ceiling, moves furniture and turn mattress. - Collects soiled linen for laundering from housekeeping carts. - Receives linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner. - Maintains housekeeping carts and stocks supplies - Removes trash collected by room attendants. - Helps the room attendants with heavy lifting and special cleaning projects as directed. - Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner. - Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures. - Responds at all times in a friendly, helpful manner to guests and other colleagues. -  Handles any tasks assigned by the supervisors as and when needed. The above description reflects on the general details considered to describe the principle functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Maximum Salary
USD $14.00/Yr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 month ago(1/16/2024 2:02 PM)
We are  seeking a highly qualified Director of Finance to join our dynamic team. As the Director of Finance, you will play a pivotal role in overseeing and managing all financial aspects of our hotel operations. This Executive Level position will oversee all aspects of the Finance/Accounting Department in a centralized environment.  The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department. Responsibilities: - Effectively manage and communicate cash flow related issues, as required to management and ownership. - Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers. - Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives. - Ensure that all balance sheet accounts are reconciled on a timely basis. - Develop and implement financial strategies, policies, and procedures to ensure the effective management and control of financial resources. - Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records. - Direct and/or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines. - Conduct regular financial analysis and provide insights on revenue generation, cost control, and profitability enhancement. - Collaborate with department heads to identify and implement cost-saving initiatives without compromising quality and guest satisfaction. - Maintain strong relationships with external stakeholders, including auditors, banks, and financial institutions. - Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Finance
Position Type
Regular Full Time
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 month ago(1/9/2024 4:10 PM)
Saddlebrook Resort is looking for an experienced kitchen/laundry mechanis to joing their engineering team! Install, diagnose, repair, and perform preventive maintenance on commercial cooking equipment i.e. convection ovens, conveyor-ovens, combi-ovens, fryers, grills, slicers, steamers and microwaves. Experience servicing refrigeration equipment is a plus!   Duties of a Commercial Kitchen Equipment Service Technician - Diagnose commercial cooking equipment performance through observation, testing, and setup. - Disassemble and re-assemble equipment to perform trouble shooting, preventive maintenance, and repair - Able to read, understand and quote customer prices. - Operate hand tools, power tools, gauges, and measuring equipment to perform service of unit. - Lift, carry, pull, and push components and/or equipment to test, setup, or maintain equipment. - Give and take written and verbal instructions. - Complete documents to verify work performed. - Operate a commercial vehicle and trailer. - Work flexible hours as required as well as on-call nights and weekends when assigned.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Engineering
Position Type
Regular Full Time
Maximum Salary
USD $21.50/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 month ago(1/9/2024 4:17 PM)
Saddlebrook Resort is currently hiring an experienced Electrician for our Engineering team who will be responsible for a wide range of tasks related to the setup and maintenance of electrical infrastructure. - Execute plans of electrical wiring for well functioning lighting, intercom and other electrical systems - Install electrical apparatus, fixtures and equipment for alarm and other systems - Install safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc.) - Connect wiring in electrical circuits and networks ensuring compatibility of components - Prepare and assemble conduits and connect wiring through them - Prevent breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits etc. - Perform effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Engineering
Position Type
Regular Full Time
Maximum Salary
USD $21.50/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 1 month ago(1/9/2024 4:02 PM)
Saddlebrook Resort is looking for a Plumbing Specialist to join their Engineering team!  - Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures. - Collaborate with general contractors, electricians, and other construction professionals. - Follow building plans and blueprints. - Respond to, diagnose, and resolve plumbing emergencies. - Perform routine inspections of plumbing and drainage systems. - Light construction, carpentry, painting, plastering, flooring, ceiling and electrical work as required. - Keep accurate records of time spent working, description of work performed and materials used.
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Engineering
Position Type
Regular Full Time
Maximum Salary
USD $21.50/Hr.
Hotel/Resort Name Saddlebrook Resort
Posted Date 2 months ago(1/5/2024 5:05 PM)
Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Assist in maintaining proper set-up of dining room including bussing tables as necessary. 
Location
US-FL-Wesley Chapel
Location : Property Name Linked
Saddlebrook Resort
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Part Time