Staring Hourly Rate: $19.00/hr   Seasonal Position   Job Description: We are looking for a highly engaging, customer focused individual to join our Reservations team as a Group Rooms Coordinator. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Group Rooms Coordinator plays an integral role in partnering with our Group Sales team, Reservations team and Front Desk to coordinate the group rooms booking process.  They ensur that each of our groups has an exceptional experience with organizing and booking their group blocks. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit.  They must also be knowledgeable on providing accurate information to our groups available rooms, and special events going on during their stay.  This role is the key to helping our guests discover their “Wanderlust” experience!   If you have experience in a hotel/resort reservations team, or front desk team and enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - You will help guests discover and book their “Wanderlust” experience - Prepare and maintain group room blocks and master accounts in the property management system - Coordinate with Sales team to ensure all group details are prepared and set up for their arrival. - Set up billing patterns and ensure the accuracy of group billing and payments. - Answer the telephone and greet prospective guests in a friendly manner using clear, verbal communication. - Provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. - Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency. - Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Know, understand, and communicate applicable deposit and guarantee policies as requested. - Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. - Interacts with resort staff in a polite and respectful manner. - Other duties as assigned 

Starting Hourly Rate: $19.00/hr   We are looking for a highly motivated and analytical individual to join our team as our Twenty6 Restaurant Supervisor.  This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the La Quinta Resort and Club. Assists the Restaurant Manager with the management, direction and organization of restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.     Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Utilize the systems for inventory, receiving and product utilization (product cost). - Lead by following the standards of productivity for food & beverage personnel. - Create a comfortable atmosphere to encourage committed and loyal employees. - Assist with hiring and training programs for food and beverage personnel. - Assist in the other Food and Beverage outlets in whatever capacity needed. Additional Job Description: - Previous experience working at a Restaurant in a luxury hotel and or full service resort. - Knowledge of Micros. - Ability to make quick decisions in high stress situations. - Excellent customer service skills. - Pleasant and positive personality. - Well organized. Benefits:  - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance  - Pet Insurance - 401(k) Retirement Plan  - Paid Time Off, Paid Sick Time - Team Member Referral Program  - Hotel Discounts - Employee Assistance Program     

Starting Hourly Rate: 15.50 We are looking for a highly motivated, and customer focused to join our team as a Spa Attendant!  As a Spa Attendant, you are responsible for the guest experience within the resort/hotel spa and ensuring those guests have an enjoyable, relaxing experience by engaging with the guests in a courteous and efficient manner.  The Spa Attendant greets guests and introduces the facilities and program components to individuals and groups. This individual will ensure that the Spa area remains clean and stocked with every essential and assist guests with any needs or requests they may have.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greeting clients as they enter the Spa - Providing clients with tours and information related to the Facility and its features. - Assisting clients and guests with proper equipment usage. - Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.  - Reporting any accidents or injuries to the Security Department. - Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

Starting Hourly Rate: $16.00/hr   We're looking for a capable, courteous Spa La Quinta Receptionist. Must be computer savvy, professional grooming, excellent communication, time management and organizational skills required with a stable work history.

Starting Hourly Rate: $17.50   Seasonal Position: October 1, 2023 - April 30, 2024    Job Description:   We are looking for a highly motivated, customer focused leader to join our team as a Tennis Groundskeeper. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team.  This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well-organized fitness environment.  They will also maintain outdoor athletic facilities and assists with indoor athletic events set up. They will work closely with the team to provide a clean and safe fitness environment for guests.    - Maintains gardens and grounds by pruning, fertilizing, watering, trimming, trimming, sweeping, mowing, cleaning areas, maintaining areas and performing other tasks as assigned in daily schedules.to ensure adequate part are available. - Maintains and operates various maintenance equipment in a safe manner to ensure the safety and comfort of all guests, and staff. Includes operation of beach sweeper, lawn mowers, line trimmers, and edgers, following daily time schedules. Maintains all equipment by cleaning, oiling and refueling as necessary. - Blows debris and dust from surface of hard tennis courts. - Keeps tennis court tapes, nets, fences and gates in good and clean condition. - Reports maintenance issues to the Recreation Manager

Starting Hourly Rate: $15.50 Seasonal Position: October 1, 2023 - April 30, 2024 Job Description: We are looking for a highly motivated, customer focused leader to join our team as Fitness Attendant. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team.  This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well-organized fitness environment.  They will work closely with the team to provide a clean and safe fitness environment for guests. They will maintain an energetic presence in the fitness area.   If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!   Your Role: - You will enhance the guest experience while in the fitness center - You will ensure the equipment is in safe and operating correctly - You will greet and engage with guests, setting the example for customer service best practices. - You will maintain the cleanliness of the fitness center - You will have knowledge of the fitness area and the resort/hotel. - You will ensure policies are followed in all point-of-sale operations. - Provide exceptional customer service by being engaging and taking sincere interest - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - You will work closely with the team to ensure the retail store is kept clean and organized - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information

Starting Hourly Wage:  $17.50   Job Description:    We're looking for a skilled, detail-oriented Pool Technician or will train candidate: - Must have pool maintenance experience. - CPO license not needed, will train to obtain license in the future. - Knowledge of pumps, motors and related equipment necessary. - Needs to be familiar with pool chemistry and equipment calibration. - This is an early morning shift, five days a week. - Must be availabe for weekends and holiday work. - Schedule will flex around seasons and business. - This is a permanent position with benefits. - Basic electrical and mechanical skills necessary. - Must be good with people, friendly and neat in appearance. - Pay will commensurate with experience. Benefits:  - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance  - Pet Insurance - 401(k) Retirement Plan  - Paid Time Off, Paid Sick Time - Team Member Referral Program  - Hotel Discounts - Employee Assistance Program     

Starting Salary: $75,000 - $85,000   Job Description: We are looking for a highly motivated and analytical individual to join our team as Restaurant General Manager for our restaurant Twenty6 and our In Room Dinning department.  The Restaurant General Manager is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operation. The Manager will ensure the effective and efficient operation of all facets of the restaurant operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.     Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the restaurants capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor. - Develop workable systems for inventory, receiving and product utilization (product cost). - Develop standards of productivity for food & beverage personnel. - Responsible for implementing company-wide system - Create appealing, high quality, marketable cycle menus and special event menus. - Create a comfortable atmosphere to encourage committed and loyal employees. - Oversee hiring and training programs for food and beverage personnel. - Develop management skills in employees. - Oversee weekly payroll for department. - Assist in the other Food and Beverage outlets in whatever capacity needed. Benefits:  - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance  - Pet Insurance - 401(k) Retirement Plan  - Paid Time Off, Paid Sick Time - Team Member Referral Program  - Hotel Discounts - Employee Assistance Program 

Starting Hourly Rate: $15.50   Job Type: Part-time, Temporary (Start date October 2023 ending January 2024).   Your Role: Greets and takes guests orders for beverages and/or food in a friendly, courteous, professional and timely manner to ensure total guest satisfaction. Upsells additional items to enhance profitability. Enters orders into a computerized system and settles check(s) upon completion of order.   SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with reasonable accommodation. • Must have basic knowledge of food and beverage preparation and service. • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. • Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers. • Sufficient manual dexterity in hands in order to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reaches overhead to retrieve stock. • Ability to read, speak and understand the English language in order to communicate with guests and take orders. • Ability to remember, recite and promote the variety of menu items. • Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

Starting Hourly Rate: $15.50   Shift: PM with open availability    Job Description:   We are looking for a highly motivated, customer focused Bartender to join our Fine Dinning Resturant Morgan's in the Desert. The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Rate: $15.50   We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time

Starting Hourly Rate: $15.50   Shift: PM with open availability   Job Description:   We are looking for a highly motivated, customer focused Busser/DRA to join Morgan's in the Desert, a fine dinning resturant at Laquinta Resort and Club. The Busser/DRA is key to a successful operation.  This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser/DRA, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Maintains proper and adequate set-up of the server stations - Assist the servers in maintaining clean available tables for arriving guests - Assist servers with continual service details - Maintain the cleanliness of the restaurant area - Be the master of the restaurant, understanding the details of the operation - Work collaboratively with other restaurant servers and kitchen/bar staff

Starting Hourly Rate: $ 15.50   Shift: PM with open availability   Job Description:   We are looking for a highly motivated, customer focused Host to join Morgan's in the Desert , a fine dinning resturant at La Quinta Resort and Club.  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

Starting Hourly Wage: $15.50   We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Hourly Wage: $15.50   Seasonal: October 1, 2023 - May 31, 2024   Shift: Multiple with open availability   Job Description:   We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

Starting Hourly Wage: $15.50   Shift: Multiple with open availability   Job Description:   We are looking for a highly motivated, customer focused Restaurant Server to join our team in Twenty6 at La Quinta Resort and Club. Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

Starting Hourly Wage: $15.50   Shift: Multiple with open availability   Job Description:   We are looking for a highly motivated, customer focused Host to join our resturant Twenty6 at La Quinta Resort and Club.  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

Starting Hourly Wage: $17.50   The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Your Role: - Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift - Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses - Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations - Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs - Supervise the duties of the Housekeeping Department in the absence of a Supervisor - Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity - Conduct daily and weekly inventory of Linen and supplies - Enter and update daily Attendance Log, Key Log and Lost & Found Log - Maintain cleanliness and organization in department - Perform any other job-related duties as assigned - Provide training duties as requested by the Housekeeping Manager - Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department

Starting Hourly Rate: $18.00   We are looking for a highly motivated individuals to join our Guest Services team as a Valet Parking Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Valet Parking Attendant assists with the opening of car doors as they arrive to the hotel/resort and unloading of guest’s luggage as needed.  They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The Valet Parking Attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will park and retrieve guests’ cars as needed - You will assist guests in securing other forms of transportation as needed - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".

Staring Hourly Rate: $16.00   We are looking for a highly motivated, and customer focused to join our team as a Retail associate!  This individual will be responsible for generating revenue and sales transactions through excellent product knowledge and providing excellent customer service with prompt service, as well as maintaining a fun, clean, and comfortable store environment.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Maintain a great relationship with all guests and members of the team - Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests - Will assist in creating unique and creative retail displays - Be a master of the POS system - Be highly organized with a strong understanding of where products can be found in the store - Maintain a cash bank - Be willing to jump in where needed to assist in delivering top service levels - Responsible for the knowledge of any promotions or special items in stock - Responsible for maintaining stock- all shelves are stocked and items needing ordered - Responsible for keeping area clean - Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver - Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. - Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.