We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

We are looking for someone passionate about the culinary arts to join our AM Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!  Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.  The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will work cohesively alongside other Kitchen Staff in maintaining adequate production levels and working toward guest satisfaction. If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you! Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

What you will have an opportunity to do: You will help guests discover their “Wanderlust” experience!  You will strategize and execute marketing activities for the resort & spa with our creative Sales, Rooms, Spa and Food & Beverage teams.  You will have seasoned leadership from the Director of Sales and Marketing, Director of Marketing and Pyramid Corporate to guide in the execution for digital marketing campaigns, audits, and property websites, as well to create content for social media channels, and coordinate initiatives for on-property and local programming. Job Description: QUALIFICATIONS:  EDUCATION, KNOWLEDGE, TRAINING & WORK EXPERIENCE: - Associates degree preferred - Excellent computer skills, including desk-top publishing. - Excellent written and oral communication skills. - Graphic Design experience (Photoshop, InDesign, Illustrator, etc). - 1-2 years of Marketing experience in a relevant field (Previous Hospitality experience a plus). - Knowledge of current digital marketing and social marketing trends. - Experience managing social media channels for business. - Experience working in Customer Relations Managment and Content Management Systems. - Outgoing and self-motivating individual with pleasant personality. ESSENTIAL FUNCTIONS: - Work with property leadership to ensure website is accurate, current and effective. - Create and distribute e-mail campaigns with support from Director of Sales & Marketing. - Support data collection strategies with support from Regional Marketing Director. - Work with property to create on-property programming and supporting marketing collateral. - Facilitate on-site activities and promotions. - Create content for social media channels including Facebook, Twitter, Instagram, and other popular sites to focus emphasis on resort opportunities. - Monitor review websites including Trip Advisor, Expedia, Booking.com, Google, etc. - Work with public relations agency to coordinate influencers and press visits. - Work with Director of Sales & Marketing to accurately track budget and expenditures. - Perform other related duties as requested by the Director of Sales & Marketing / General Manager.

We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Attends guest request calls for room maintenance needs. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

We are looking for a highly motivated Banquet Set-Up Attendant to join our team!  This individual will help to direct the set up and preparation of banquet rooms for banquet functions, as well as clear and tear down banquet rooms at the end of the function.  If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time

We are looking for a highly motivated, customer focused Pool Deck Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. Courteously greet and entertain the patrons of the Pool Deck. Knowledgably offer our Azure cuisine, upscale signature cocktails and specialty wines while creating conversation and a warm, fun, intimate atmosphere for our Pool Deck guests. Obtain orders, retrieve and serve alcoholic, non-alcoholic beverages and meals courteously and efficiently according to Resort specifications.  Maintain cleanliness of Pool Deck, Cabanas and Pool Deck Lounge areas. Promote and set the tone ensuring the enjoyment and return of our Azure, Resort and Pool Deck guests. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a beautiful beachside resort!  Your role: - Prepare the pool deck/restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the pool deck - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

We are looking for a highly motivated Banquet Server to join our team!  This individual will help to set up and prepare banquet room for banquet functions, serve and bus tables as well as clear and tear down banquet rooms at the end of the function. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. - Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs - Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked - Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen - Cleans and sanitizes tables and/or counters & seats after guests are finished - Explains how various menu items are prepared, cooking methods and ingredients - Takes into consideration any special request and dietary issues made by the guest - Provides general property information Offers warm and sincere welcome/farewell for all guests - Interacts with staff in a professional manner, assisting other departments with necessary information - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality and additional service - Addresses any guest issue promptly and with high concern - Provides assistance to other event and restaurant staff as needed - Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

The Steward is an essential part of our culinary department in that they help maintain cleanliness of all dishes, pots and pans, etc. A good candidate for this position will not be afraid to jump in and get the job done especially on busy days. The Steward is acts as a helpful team member to all kitchen staff and resort employees. Job Description:  Essential duties and responsibilities are as follows (other duties may be assigned): - Handles, washes of all glass, silverware, china, pots and pans and cooking utensils utilized by the banquet and culinary staff. - Handles the polishing of all silver and copper chaffers and serving utensils to include coffeepots, tea pots, trays, goose necks and water pitchers. - Conducts the storing of the above listed items in a neat and organized way always storing them in their assigned areas. - Conducts the emptying of all garbage cans and the disposal of all cardboard utilized by the culinary staff.  - Conducts the cleaning of all trashcans and returning of them to the proper areas of the kitchens. - Conducts the cleaning of all dish machines on a weekly basis. - Conducts the cleaning of kitchen equipment as required by the executive chef. - Conducts the cleaning of and polishing of the back dock and employee cafeteria. - Conducts the cleaning of all floors throughout the culinary departments and the mats used in these areas. - Conducts the burnishing of all silverware as required by the Executive Steward. - Conducts the completion of all plate ups for banquets. - Conducts the completion of all dish outs for banquets over 100 people. - Conducts the disposal of broken glassware and dishes. - Conducts the assurance of required hot boxes are clean, plugged in and stocked with the appropriate number of plates and covers for upcoming events. - Conducts and oversees the insurance of all walls and ceilings are clean at all times. - Ensures that all safety stations are properly stocked at all times.Arrives for work on time and in proper uniform. - Conducts the sweeping of the back loading dock area and the cleaning of the downstairs sanitation room and the freight elevator.

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients This Full Time position comes with wonderful benefits including: Paid Time Off, Paid Holidays, Medical, Dental, Vision Coverage, 401k Program, a fantastic company culture, and much more!

We are looking for someone who loves coffee service, is highly motivated, and customer focused to join our team as a Marketplace Barista!  This individual needs to be highly organized, loves numbers and very detailed.  They will be working closely with different members of our team and guests from all different places, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Maintain a great relationship with all members of the team - Be highly organized to maintain control and timeliness in closing out all guest checks - Maintain a cash bank - Be willing to jump in where needed to assist in delivering top service levels - Promotes breakfast buffet, lunch, and dinner menu. Responsible for the knowledge of all menus and items offered in grab and go section. Memorize product locations throughout the store and be able to direct customers or make suggestions. - Sets up Grab and Go. Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift. - Responsible for keeping area clean and stocked. - Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge). - Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation. - Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. - Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.

We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at our beautiful resort.   Your Role: - Carry out the safety policies and procedures of The Shores and Pyramid Global Hospitality, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. - Follow safety procedures to ensure a safe working environment for guests and associates. - Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule. - Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees. - Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention. - Respond to emergencies as prescribed in Emergencies Service Procedures of the property. - Assure the security of guest and employee information both in written reports and in general business operations. - Complete all Daily Activity and Incident Reports. - Help assure compliance with Liquor Laws. - Assist in developing and presenting security related programs. - Review and edit written records produced by Security Officers. - Aid in other job classification as determined necessary by immediate superior.

The beach is calling you! Are you a dedicated, positive, and motivated individual looking for a fulfilling opportunity? Are you looking to grow your skills with one of the best companies to work for in Volusia County? At The Shores Resort and Spa, our employees are like family! Our vivacious, positive atmosphere and team oriented mentality make this the best place to work in the County! We're looking for capable Room Attendants with open availability, including weekends, for our busy resort!   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global and The Shores Resort and Spa.

Have you always wanted to work where you can see the ocean every day? Have you dreamed of a rewarding job with a successful company that values you? The beautiful Shores Resort and Spa might be the perfect fit for you!!   The Shores Resort & Spa has received this prestigious award for the 2nd year in a row 2019 & 2020 "Top 10 Best Places to Work" in all of Volusia and Flagler County! There is a reason why that award was won! Call now and become a part of the team here at the Shores!   The purpose of this job is to perform the duties of Public Area Attendant in accordance with the company standards for satisfactory performance.   Job Description: To work as a member of the housekeeping team maintaining the public areas, maintaining a high standard of cleanliness in all lobby, restrooms, hallways, and general front of the hotel. The essential duties and responsibilities include the following (other duties may be assigned): - Moves and arranges furniture in public areas. - Polishes metalwork. - Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, offices, pool deck, fitness room, entrances and other work areas. - Sweeps, scrubs, waxes, and polishes floor. - Cleans rugs, carpets, upholstered furniture, and draperies. - Washes walls, ceiling, and woodwork. - Washes windows, door panels, mirrors and sills. - Empties trash receptacles, and empties and cleans ash urns. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - All other duties as described by the manager.